Horrible customer service , the front desk guy just stays on his cell phone . Made a online order missing an extra order of pancakes, no syrup, no utensils. Ihop has went down hill . Corporate should intervene and hire all new people . read more

I did NOT receive the correct burger. I wanted the finest Evil Gru Burger from the Minion Menu. Instead, I received some average steak burger. This is absolutely preposterous and down right madness. I now have to receive therapy for the trauma induced by this situation. I HATE IHOP!!! read more

Our server was a very lovely lady named Pamela, but unfortunately the restaurant was not very clean. As soon as we went in, the smell of wet dog just overcame us completely - it wasn't even faint: it was STRONG. So strong I had a togh time swallowing my food because it made me lose my appetite. While we were waiting for our food, a huge bug came out of nowhere and landed right in front of him where his food would have been if it had been out. We were so paranoid the whole time, scared another bug would end up on our pancakes. Luckily nothing did but sadly we will not be returning to this location. read more

We work in a busy ED and used Uber Eats to pick up our order from here. There were explicit instructions to send extra butter because everyone was eating pancakes but instead, they sent NO butter! When we called to tell them, we were told to come pick up butter but if we could have gotten there, we wouldn't have wasted money on inflated food prices and a delivery fee. So nobody ate anything and we'll never order from here again. Very disappointing. Would have given zero stars but the app won't let me read more

Great food out fast and hot. Best waitress Dana. Fantastic customer service. Clean and all staff seemed to be happy to be working.

Racist against white people and not following Covid protocol. Host's mask wasn't covering his nose. My sister and mom waited and then were told they were cleaning off their table. My mom asked the host to wear his mask correctly as he was coughing. He got so angry he walked off. When he returned two African American plp came in and they walked them to the table they just cleaned off. When they said "oh thought you said that was our table" the host was rude. They finally got the table next to the kitchen and they could tell the cook staff had their masks around their chin and no gloves. To top it off The rude host kept walking into the kitchen. They ended up leaving without eating for fear they would do something unsanitary to their food. read more

The food was ok today, not the best time I've had at this particular IHOP. I love the fact that they have veggie meals on the menu now, great for vegetarians like me. read more

ihop has mtn dew so you get five stars and they have amazing food so yeah good job Ihop msjwjwjwkwksksjksksks

We were given dirty silverware and had to repeat four times until we found an acceptable-not totally clean as the spoon was also dirty-but acceptable set to eat our food! Sad because we like the menu and this store is close to our house! Giving one star because there is no lower rating! read more

Delicious and affordable food. The staff very professional and friendly. Thank you Ashely

The service wasn't all that great and the food was gross and uncooked. Hash brown: burnt on outside, undercooked on inside Philly cheesesteak: cold and wrong cheese Chicken:undercooked Pancake: not even the right one read more

@IHOP the management your restaurant @ 315 Blanding Blvd in Orange Park, Fl is absolutely horrible. After seeing people seated after us almost finished, I asked the manager why. She was too busy to even find out why and began making excuses. Unbelievably rude and will not returnThis was after the server came over and said they just started Uber eats and were backed up. This I believe to be not the truth and she failed to put the order in and your manager was not interested to know why people were leaving her restaurant. Just became rude and defensive read more

The best pancakes anywhere, and the food has always come back correct. Great for late night dinner if you don't get the after-bar rush. Jeanene is an awesome server and try to get her whenever possible. read more

Service is marginal at best. Got cold food, won't be coming back anytime soon. Husband ordered T-bone n Eggs...out of steak. He didn't want hash browns on his plate, they came with hash browns on his plate. It took 30 mins for me to get coffee. Definitely less than pleased. read more

12-28-27 visit: I was just arriving from a very long flight and was extremely hungry-we arrive a bit after midnight. The manager (I don't recall his name) was very pleasant. He talked and laughed with us-even told us funny stories about where he was from. Upon arriving the restaurant​ was nice and clean from sight, not crowded​ at that moment and our server was​ pleasant and nice. Ihop I must admit isn't my 1st choice but that late at night there were no other choices. I don't have anything bad to review​ about the facility. Our food came out hot and just as we'd ordered​. This is definitely a location I'd go back to. read more

The food was good but the onion rings suck they taste like poo poo. But the Smokehouse Sampler was very good because the yolk was very yolky and and the sausage was very tasty and smokey. But the service is just OK... So, overall its average. Just average. STEP IT UP. read more

So I'm not one to usually go to IHOP it's normally my last choice so they definitely earned all five stars for my visit here. Walking in is very clean it smelled fine especially for Central Florida there was ample seating and we didn't wait very long for a food it was well priced and I had the pancakes everything was perfect from start to finish friendly staff and good location. If you're up late and you don't know where to go for breakfast lunch and dinner in Orange Park or the Jacksonville area this IHOP makes the top of my list read more

IHOP - Breakfast & Brunch Near Me - ORANGE PARK, Florida

Thank fully no wait today. Weekends are another story altogether. Had the fried chicken salad, loved it and my husband had the pancakes and bacon. Friendly staff and clean eatery. read more

IHOP - Deliciousness going from my plate into my tummy! - Breakfast & Brunch Near Me - ORANGE PARK, Florida

Good food and good service..restaurant itself could use a makeover,but overall, a fine experience. read more

IHOP - Light n' Fit - Breakfast & Brunch Near Me - ORANGE PARK, Florida

This place has the worse service, the waitresses there are trash and they treat anyone whose not white like trash..... I will be reaching out to corporate about my experience today and what's sad is that I'm the type of customer to tip more than what my bill is worth... garbage place ... straight trash..... read more

My daughter and I was there on Saturday-5/5\/18 around 11:40Am. We did not have a long wait, we both gave our server our order. I had ordered the breakfast that consisted of scrambled eggs, bacon or sausage,hash browns, and pancakes, when our food arrived, my hash browns were burnt and you could taste the burnt flavor, eggs were cold, pancakes were cold, cold enough that the butter they put on top never melted at all. My daughter's food wasn't much better but as least her butter melted a little on her pancakes but her food was cold too. I just put my plate to the side and did not eat any more of the cold food. Eventually the server came back around to refill mu daughter's coffee cup, saw that I was not eating, asked about it and I told her all the food was cold and hash browns were burnt, eventually I guess someone that had more ranking than the server did, asked if I wanted more food fixed, I said no thank you I had lost my appetite at that point. I get my bill for $19.44 and no adjustments had been made for the food, no one apologized, the cashier didn't ask how the breakfast. I will never go back to IHOP ever again. I made a comment on my FB page and I received more comments about how terrible the food was and how they had never been back to Ihop because of the terrible food conditions and NO Manager ever came to inquire about their food and service too. The most comments I got was, I hope you didn't have to pay, my answer was "Yes, full price for the cold food!!!" read more

Service was ok, friendly, kind courteous, Kinda fast. Food is definitely in need of improvement. read more

My boyfriend and I came to this IHOP on a very busy Halloween night. As a server I understand a busy night but they handled it very well. We only waited but 10-15 minutes our server was clearly busy but made sure to get our drinks right away. We had Farah she was very good to us. I ordered the cupcake pancakes which are to die for! For as busy as the restaurant was all the front of house staff had a smile on there face and a pep in their step! read more

the food was really good and so were the drinks, ( i got a chocolate milkshake and double blueberry pancake with turkey patties. the turkey patties weren't as good but when i went to the bathroom there was a bug. not sure what kind but it was crawling across the floor when i opened the stall door. read more

IHOP - Breakfast & Brunch Near Me - ORANGE PARK, Florida

Really took 2 hours not enough cooks had raw eggs. Know one even offered or asked why I did not eat my food. Not the waitresses fault so I still tiped her. Come on management you need more cooks on a Sunday morning. Wasted 25 bucks. Birthday breakfast at that. I asked that they put the English muffin back in toaster and then when they brought it back it was ice cold 10 min later. read more

Service here sucks!!!!!!!! Waited 10 minutes to be seated. Only one table had people. Everyone but one waitress was outside. No one offered to to help us until the only waitress in the place told me to find a table and she would bring the menu. Then I guess our waitress decided to come in and take our order. Just not happy with this place. read more

Make sure and look at your receipt before you pay. My past 3 visits at this restaurant, they tried to overcharge me. This visit, I asked for a senior coffee which is .99 and I also had a $5 coupon with the purchase of $15 or more. When I got the bill, it was $23.16; they charged me $2.49 for the coffee and only gave me $3 off for a $5 coupon! I brought it to the server's attention and she said she changed it and brought me the new receipt totaling $19.44. I gave her my credit card and she brought me the receipt to sign and it was again $23.16 I had to get up to find her and told her she charged me for the first amount. So she re-rang it and it should've been $19.43 but she decided to charge me an extra penny rounding up the total from .12. If anyone has taken a math class, you only round up if the number is 5 or greater. So this place will even cheat you out of a penny. This is the last time I go to this rip off place. If they are that hard up for money that they cheat people any way they can, I'll go to Waffle House, Grumpy's or Metro Diner. read more

S/o to the cook I am having the best meal of my whole life currently at 435am I had to take the time to type this yelp review so I wouldn't forget "have it all breakfast" 11 out of 10 read more

My family & I really enjoy coming here. I had the New York cheesecake pancakes with strawberries, my wife had the 6 oz steak, our eldest son had the cheese omelet, along with 2 pancakes, my daughter had the Baby Cakes, and our youngest son had the cheeseburger with fries. Everybody thoroughly enjoyed their food. The service was excellent. We will definitely come back, and highly recommend this restaurant. :) read more

It the same song. Food not so good the place not so clean I just don't no why house keeping is a big problem with restaurant or fast food chains. If you come to eat here don't expect quality food and service. You will get what you pay for poor. Parking lot dirty inside the same. read more

this IHOP is always fast, fresh, and friendly!!! I love coming here with my diet and getting their seasonal pancakes, they're always so good! read more

IHOP - Marshmallow hot chocolate :D - Breakfast & Brunch Near Me - ORANGE PARK, Florida

It's the normal place every IHOP seems to be the same none of them knock you back or amaze you it's all decent food at an average price

We waited 20 mins to be seated, then 15 mins at the table before I had to flag down the hostess to let her know no one had taken care of us. We finally get a waitress who takes our drink order, we also order, then we wait an hour and a half for our food. The food comes out one plate at a time and that takes another 5 mins. Then two of the orders are incorrect. They did take one off and they took off our drinks but the service was bad.., never again.. I'll go to waffle house next time read more

Great meal, attentive staff, and excellent service this morning from waitress Sakeita! Thanks for being so patient with us and kind to our kids as well read more

I like this IHOP for breakfast. It is clean and the staff is friendly. Everything was cooked well. I would return.

I ordered a pick for 630 pm I expected maybe a 15min delay since its Christmas. It's been over 30min a greater took my name when I first came in and never returned. I asked 2 greeters after that it's. I was just informed only half of my order is complete.just received my food at 715. read more

Anytime my son and I have eaten there the food was hot, good and the waitress was always checking to see if everything is okay and if we needed anything. read more

This ihop is pretty good. It can be spotty at times service wise but the food is usually spot on. Be wary at night though they've had some big fights and the police had to get involved. They do have wifi but the manager is kind of a snot about sitting you near an outlet. read more

If I could give zero stars, I would. Absolutely the worst ihop I have ever come across. There is ALWAYS something with this ihop. Either it takes too long, or they don't have what you want, or it's improperly cooked. I grow a grey hair every time I come here because I get so stressed out. I will NEVER return. read more

The service for sit down breakfast on pancake day was horrible. I didn't even know it was pancake day. My waitress was not very attentive and the food came out cold. I was very disappointed. read more