Placed an online order, it started it would be ready for pick up in 45 minutes at 1215. Arrived at 12:15, they stated that they were working on it right now should be up soon. 1230 again they supposedly checked and they were working on it right now, should be soon. 1:00 pm they checked again and they were working on it right now. I requested a refund. No order for 3 breakfasts 90 minutes after the order was placed, 45 minutes after the quoted ready time. Spectacular work! read more

Went here for Mother's Day. Waited for forty-five minutes. Not once were we told they were running behind and/or any apology ever given. It can't be blamed on short staffing, as staff was wondering around. Kids meal were $6 and drink isn't included. Adult meals were $12+ and the presentation was terrible, not to mention the food provided was limited. I had to ask for our check, after sitting for twenty minutes waiting for it. Total after tip was $50 for one adult and three kids. This is total validation as to why we never go here. read more

I am now 40 minutes into my wait. Waiting on drink refill, no food yet, trashy staff, very inefficient. Doesn't seem to be an adult in the store... read more

I ordered the biscuits and gravy, my friend did too, hers came out HOT and mine came out COLD for some reason. I politely asked the server if she could remake it, and she sent her manager over to me. The manager took about 10 minutes to get over to me and when she did told me that the reason my food is COLD is because I've been letting it sit there for 10 minutes. After arguing with her she took my plate and stuck it in the microwave and brought it back 30 seconds later. after that we received extremely rude service. I didn't go back for about two weeks, I came back with some friends late in the night one night and was told that I was no longer welcome there and that the manager was watching me from home. They told us this after we got our drinks and our food. I will no longer be going to this location. read more

Very disappointed? The new burgers were really good but the employees are not that good. Talking really loud to each other around customers. This boy kept coming out of the back and was running his fingers through his hair and then he was handling straws and other items. It was freezing in the restaurant for some reason. read more

Cold food, a waitress that couldn't be found half the time. Entrance and bathroom freezing cold. Bathrooms and high chairs dirty. The owner of this franchise also owns Liberty and Grandview locations, among others, and is letting them all fall apart. Won't go to these locations again. read more

Waiting for a table and there are at-least 5 tables and a hand full of booths available. A guy just walks in a asked why there are open tables and was seated ahead of 6 parties that had been waiting. I was just told a 15 to 20 minute wait. The girl at the podium seems a little overwhelmed. I'm still waiting on a table or both and there are still 5 tables open. I have to see this to the end to see if the food matches the crappy service to be sat. A couple just left and asked why people are waiting because there are a lot of open tables. read more

absolutely awful service - long wait for food drink - got our order wrong 3 times and finally gave up-once we got it it was cold - place was empty and still terrible service IHOP SHOULD TAKE AWAY THEIR FRANCHISE the beyond the worst meal ever at an IHOP and I love IHOPs! read more

Came here for a last breakfast before leaving to Seattle. OMG. Horrible. The blond girl never came to see if we were ok. I had to call her for water and instead of pouring coffee in our cups just place the pot of coffee on the table. Charged normal when my parents asked for senior prices. Food to other large party came before us even when we came first. They could care less. Never again . Blah. read more

IHOP - Breakfast & Brunch Near Me - Olathe, Kansas

I would give 0 stars if I could. We went to this IHOP last night around 9pm for a late Friday night dinner after stopping by Home Depot. We were seated quickly, but it took forever to order water. We knew what we wanted and were ready to order, but our waitress left (even seeing our menus closed). She FINALLY came back and took our order which was two pancake combos with scrambled eggs, bacon, and hash browns and decaf coffee... super easy. It took 45 min to get our food and my decaf coffee never came. Other people were seated, ordered, and had their food out before we had ours. By the time our food got to us, our water cups were empty and NEVER refilled. When the waitress (who wasn't ours) dropped off our meals, she asked my husband if his pancakes "looked like crap" He said no, and she laughed then said "oh, one of the other waitresses said it looked like S**T" I was shocked and she walked away before I could ask her about my missing decaf coffee. We finished our food (mind you, cold), and waited and waited and waited, for our check. I told my husband I would just leave if it wasn't for the cameras pointing right at us and their opportunity to report us to the news without the whole story. He got up and waited at the register to pay for over 5 min before anyone noticed. We paid, probably for the missing decaf too because we didn't get the itemized receipt. We were over it and ready to leave. Worst IHOP experience ever... I would stay away! read more

Worst IHOP ever. I waited 45 minutes for food and no drink refills. Waited in a long line to pay. There was about 3 people on staff and none of which seemed to know what they were doing. Food was less than good and I would not recommend. read more

THIS IS BY FAR THE WORST IHOP, NO WORST RESTAURANT I HAVE EVER BEEN TO!!! I ordered their Strawberries and Cream pancake combo and my eggs were over done and the pancakes looked like someone set a plate on top of them and the whip cream was flat. The other person in my party ordered cheese burger sliders and the buns were burnt on top and bottom. The burgers looked like hard hockey pucks. The waitress was so overbearing,it was like she forgot that she just asked us if we needed anything. After the 20th time in 10 minutes if we needed anything, we just told her we needed a box so we could leave. This location was apparently remodeled in November but the way it is set up, it is so incredibly loud that my husband and I have a migraine. I will never return to this location again! read more

Went for breakfast. My fried eggs over medium were a mixture of medium and hard. Bacon was limp and greasy. Hash browns were burnt beyond recognition and inedible. Toast was not buttered and burnt. My husband says the sausage was too spicy and the pancakes were just ok. read more

It's a fast food, sit down, restaurant. Yummy and usually quick. BUT It's not gonna be speedy when there's literally 3 people as the servers and you should realize that when you come in during a rush hour and start demanding a table after only waiting 5 minutes. I witnessed 2 older ladies that walked into the KITCHEN to demand a table and the other started to read bad yelp reviews from 2 years ago. read more

With all the waffle houses closing in the area you would think they would attempt to step it up. Not even close. Great looking remodel inside but the same crappy service, the family will make the extra effort to go to 119th street if we ever desire ihop again. read more

Disappointed. Four adults (one with a walker) and a baby. They sat us at a corner booth with a tight aisle. Not sure where to put the baby? Luckily, the woman at the table next to us offered to switch tables. They don't carry Diet Dr Pepper, which I had during my last visit. They don't carry minestrone, which is on the menu. They were out of all but one of their featured items. They don't have raspberry vinaigrette, which is on the menu. They don't carry any of the four vinaigrettes that are on the menu: "What vinaigrettes do you have?" "We don't have any." "I'll just have a dry salad then." "We have Italian vinaigrette." Italian vinaigrette is not on the menu, and is likely just their regular Italian dressing. Our server, Jonita, was mostly professional, but often too busy for our table. This review is two stars instead of one, only for her: our order arrived correctly (we had quite a few mods), and she didn't write anything down, which was impressive. This location is notoriously chaotic and, after today, I will not be returning. read more

Very clean and spacious. This makes the IHOPs in New Jersey look like jail mess halls. The service is fast and good. Pancakes are perfectly cooked as are the eggs. No complaints and you can order pretty much any combination of items and keep it under $10. read more

Awful food and pretty crappy service. All that and more here at your local ihop. What else could you expect from the declining food chain? Save your time and money, keep driving! I'd give it no stars if I could read more

Zero stars for this place. I wish Yelp would allow this to happen. We Waited 50 minutes to get our meal. Its eggs and pancakes for God's sake. Watched 7 other tables order and get their food and 2 of them ate and left. We finally got someone to get our waiter(I will use that term loosely) he non chalantly asked "have you gotten your food yet?" when we said no, I watched him go to the pos and enter an order. He came back and said it will be less than a minute. 10 minutes later we got or food, albiet, wrong. We asked for a manager, who promptly came to the table and thanked us for the information we gave her. The server came back and dropped a comped receipt on our table. No on apologized, the manager never came back. ihop lost a customer. We go out to eat breakfast every weekend and we will never return the this ihop. read more

Pretty standard quality for what you expect at an I-hop. You don't come here because it is a 5 star restaurant, you just want some cheap and quick-ish breakfast food! I had the Rooty Tooty Fresh N Fruity breakfast special. I got the blueberry pancakes. Just a heads up-- they are not blueberry pancakes per say. You actually get traditional pancakes with a chunky blueberry syrup. Pretty good, but a little bit too sweet for my preference. Also got bacon and some eggs with this. Pretty good value for what you pay. Our waitress was very attentive, checked back regularly and was especially quick with our check. Overall, good experience. Can't give it a 5 star because its just not worth it! But I would recommend stopping here for your breakfast fix. read more

Went this evening for dinner with my family. We went in, and they were not busy, but no one was up front to seat us. My wife had to use the restroom so she went ahead and went in. Still, no one came to seat us. I saw a waitress with dark curly hair come out of the back, see us waiting to be seated, and she just kept walking. So when my wife got out of the restroom 5 minutes later and still no one had acknowledged us, we left and had dinner at Chipotle instead. read more

Very slow service, I waited 30 minutes to get seated, and there was many tables available and many other people but the lady that was in charge to seat people wasn't doing her job, and when I was seated it took another 20 mins to take my order, I ain't coming here again! very bad and slow service read more

Save your money. Terrible service and cold food. Won't even arrive food after midnight

We have ate at this place several times thinking it can only get better than the last time. This time one of our drinks had an unexplained dirty spot that would not come off even with scratching it. The food was preprared well. The service was good. I ordered an iced tea. It was the worsed tasting tea I have ever tasted. read more

The wife and I eat here often on the weekends. The service is hit and miss. Mostly a hit. Of course we get here before 9am. I have found thatcis the key. The food is always fresh and hot. The kids like it too. I have been stopping during the week and the service is great. It's not too busy at 7 am. The food is spot on. read more

I came in early dinner on a Wednesday solo with my two young kids. My son was supper hungry. After arranging a booth instead of a table to accommodate the booster & highchair they never returned. I had to leave trying to explain to my 3 year old that they didn't want to serve is. read more

I'll admit, when I saw all the negative reviews about this particular IHOP, I was a bit wary about meeting my buddy there for a Saturday morning breakfast, but I took the gamble. And maybe we got lucky, I don't know, but our experience was great. The food was good, but the service was outstanding. Our waitress Brooke was amazing! She was nice, pleasant to talk to, and her service top-notch. She was always there johnny on the spot to refill our drinks, before we even considered asking and in doing so always made sure we had everything we needed. Like I said, maybe we got lucky, but Brooke made the experience so nice, that for a couple of $10.00 meals she got over $10.00 in tips. read more

Dined in on a Saturday morning, it was on the busier side. I ordered a simple 2 egg, bacon, hash brown and fruited pancakes with an Iced tea. I asked for pancakes to come a little later, after the egg plate. Waitress was a little older and not very personable, though she thought she was. When she brought the Iced Tea, she brought a lemon slice in her wet hand, carrying other things in her hands. GROSS! (I did not use it). A different server brought the egg plate and a small bow of peaches, and asked if I needed anything else, I asked for ketchup and she said she would bring it. The egg plate was okay, food was a good temperature, no complaints. About ten minutes go by, no ketchup. I walked up to a waitress section and asked for ketchup and then mentioned that I would like my pancakes. A few minutes later a plate with two pancakes arrives with butter, no fruit as I requested. My waitress arrives and tells me to scrap off the butter on the pancakes. Okay, but they are not the fruited pancakes that were ordered, so I guess that is why the bowl of peaches came with the egg plate. Now, when waitress brings bill, she lets me know three times that I am to pay her, new procedures and she asked what I do for a living. Not quite sure why. On the bill, I was charged for the small bowl of peaches, even though they come with the meal and then I need to wait for this to be corrected. I leave cash to pay the bill and can't wait to leave. I live about 10 minutes from this location, good thing, as I needed a bathroom as soon as possible. Will NOT go back. read more

Soooooooo. I've never seen anything like this before. Went this afternoon at like 2:30 to this specific location, to pick up a to go order. Got to the front, finally someone came up to us, and asked if we have been helped yet, we said no but we just need to pick an order for door dash, person said okay and disappear.... 10 min later, different person comes out, and we ask for the order again, so she went into the kitchen and came back to us asking what the order was. We told her, and that was the last time anyone spoke to us.... 40 minutes later we were forced to cancel our delivery and leave with nothing.......... As we were leaving the store we saw all the people that we have been staring at for the last 30 minutes, outside behind the building smoking. We called up there as we were leaving, asking to speak to a manager, a lady picked the phone up and said the food took so long because we were not on time to pick it up, what a disgrace. . .Disgusting. read more

I wondered why there was so many open spots in the parking lot on a Friday at 6pm when we pulled in. We were seated promptly but the service went downhill from there. There were several waitstaff milling around but no one ever spoke to us. We received looks from the staff but no service. After 20 min we got up and left. read more

Was seating right away. Came on a Friday night about 8 pm. Destiny was our waitress. She was excellent and got our order in promptly. She waited until we tried our food before asking how it was. The food was good. Well worth coming tonight. When you come here make sure you get destiny as your waitress read more

I went to IHOP with my two little children to have breakfast with another friend and her child. As soon as we walked in we were seated which was great but we were not tended too until 30 minutes later with 3 extremely hungry kids. When I asked a waitress named Anne when we were going to get someone to take our order. She apologized stating that she didn't have the side we were on waitressing and at that point we about to leave. Anne was kind enough of take our orders and provide our beverages. Another 20 minutes went by and looking around everyone else whom were seated after us received their food. Again we were wondering what was going on? No waitress either? 10 minutes later after asking staff again about our food we received it! The food was great but it was missing food we ordered unfortunately plus "where did our waitress go"?? we never received refills or asked if everyone was good with the food. We ate our food and FINALLY Anne appeared to ask for refills and gave us our receipts. I had to go over my receipt to make I wasn't being charged for the food I didn't get after ordering it. Anne was trying to be kind by giving us crushed Oreo cookies for the children when we were leaving. At that point we just so irritated by the lack of customer service and the way our waitress handled herself with us. She obviously knew we were upset but she could of easily explained why? Was is short staffed in the kitchen or on the floor? A simple explanation would of been extremely helpful!! With all of this being said, I'm not coming back sadly, there are plenty of other great places to eat for breakfast in the area! Lessened learned! read more

This location is consistently short staffed, the food quality is horrible. The tea is nasty Lipton from the fountain, NOT brewed, and is not palatable. Tonight we had 4 people, there were several empty tables and we were told they were on a "temporary wait". What the hell is that? They're so busy that they can't serve a table of four people? They said it would be at least 20 minutes to seat us, and we were the only people waiting. Don't waste your time at this location, it's dirty and they just don't care about quality of staff, food, or service. I would give it 0 stars if I could. read more

Slowest ihop I've ever been in! 35 minutes from ordering and still haven't gotten our food! Tea was disgusting an old. It should never had been served. Food was poorly prepared and looked like children put it together. Won't be back read more

Got a free breakfast coupon in the mail because it was my birthday. After I ordered and ate the waitress came over and told me that they must refuse this coupon. I asked to talk to the manager and since he doesn't understand or speak English very well all he would do is shake his head and say no. The staff then watched my every move like I was going to make a bolt for the door without paying their cheap meal. Needless to say I won't be going back or taking my family there again. I e-mailed the home office and they replied that they are taking me off the birthday list! Like that solves anything. read more

gave this place many chances but they always either forget my order all together or forget something in my order. will not step foot here again. bad customer service! the gitl even answered the phone with just a hello? i wasnt sure if i called ihop or not or someones home. to bad i can't give them a zero. because that is what they deserve. read more

I have had IHOP in many states/ towns late at night. This was the worst experience. I have to agree with the other reviewer. The service is .... Well let's just say no service!!! Water never refilled, waiter only came to take order and drop food off. Asked for ketchup and tobassco sauce, did not get it. I had to get up and get it my self. The restaurant was not even busy. Probably about 30% full. The dinner took 40 mins to come. We were on the verge of walking out when it came. Our kids fell asleep waiting for the food. Had to wait 10 mins to get the bill. In the end I just walked to the counter to pay! Never will I visit this IHOP location. I McDonald's down the road is 24/7! read more

service was terrible all the waitresses and cooks where smoking when we showed up. the food was dry and some of it was overcooked don't think i will ever go back there again big waste of money. read more

I wanted to write this review only to say I will never eat at another ihop again. Theres just so many other options in the world, why would you eat here. We were convinced to go to meet some family here so we did. next time ill go local on my own. for an ihop this one seemed clean read more

I felt like I was in the Twilight Zone. Just wanted a nice breakfast with my family at a place we come often. Today we got a server so clearly high out of her mind that we couldn't even understand what she was saying, as she spoke so drawn out and slowly, while eyes rolled back in her head. Other server confirmed she was "on many medications for a medical condition and had been in and out of the hospital and was forced to come in to work today" and serve hot coffee and food over my child apparently. When we didn't get drinks for 15 minutes after ordering, manager asked us twice what we wanted, then brought out two wrong drinks anyways. Should've left then, but had already been there for 40 minutes with wait, so stuck it out. After being delivered the wrong meal twice (apparently another tables food they said, but saw them offer them, then food went back in to kitchen) manager asked what we had, told her they clearly didn't know and we would be leaving. Total waste of over an hour. This location should require drug testing on ALL employees and management because more than one person was out of it, quite obviously in their eyes. Will not be going back! read more