The last 3 visits have been gross. I ordered 2 chocolate chip pancakes and an appetizer sampler for my son and I. The pancakes had like 8 (burnt) chocolate chips in the center only. The mozzarella sticks had no mozzarella in it. And the marinara is, as you can see, stiff af. So done with this IHOP. What a shame. read more

IHOP - If only you can smell it. - Breakfast & Brunch Near Me - Chesapeake, Virginia

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I placed an order online for curbside pickup and was surprised when i got to the restaurant to see there were no designated spots anywhere in the parking lot for curbside pickup. (Not sure why its offered if its not available.) But...not a huge deal, so i went inside to get my order and decided to add on a large drink at the front counter. I remember seeing online that they had this really great looking blueberry lemonade drink that comes with blueberries on top and it came in this 32oz clear cup, so i told the hostess that id like to try that (and i did say large) so i paid almost $4 and she was really nice but i dont think she knew how to make the drink. She comes back with this COFFEE cup (16oz) and not wanting to make a big deal, thinking it might taste good so ill just deal with the size difference and be on my way...i take a sip when i get back to work and it was absolutely disgusting. I look at it and it just looks like blue kool aid, (no blueberries on top) and tastes like blue kool aid with absolutely NO sugar. I am so disappointed, not even going to take the time to drive back up there. I pretty much paid $4 for a cup of blue water. On a positive note, the food was really good and cooked very well! read more

Ugh. 35 minutes for a table, 45 for an order for 3. Order came out cold and wrong and I can't even argue. I just want to get the Hell out of here. We went to an IHOP on Christmas Day - the ONLY food source in an entire town and waited less time. read more

The nearest IHOP to us is Taylor Rd location, we came all the way to Battlefield location. The staff is friendly, our server Adam was the bomb, very attentive to us and our needs, will be returning more often to this location, it was simple the best. read more

The service is slow. Looks like they're short staffed and they don't have a strong sense of urgency.

Went for breakfast/dinner on Saturday with the family and when we arrived there were only six other diners in the establishment. First, the PROS: Our server was great and worked hard for us. Now the CONS: Upon taking our drink order, we were told they were out of any soda accept diet. My son ordered a shake, and after 10 minutes was told they were out of milk. So our server brought ice cream. So we ordered our food. Upon receiving it, we were told they were out of butter. All our food was cold, and the chicken fingers, my wife, and son ordered were overcooked on the outside but raw in the inside. Our hash browns were hard in the outside and underdone on the inside. And both the omelets were cold. Our server was even recruited to cook even though there were few people in the establishment. We've eaten here several times before and after the pandemic and when there was a waiting line and everything was spot on. This location has gone way downhill and needs some quality assurance work done. read more

Days open 24 hours but is not. Make sure you call first or you will drive there for nothing

This morning I ate at this location and was VERY DISAPPOINTED. It's been several months since I've been here but I will NOT come back and will tell others to not go to this location. The food was noticably not as good, the server never came back to refill our drinks and then there was an issue when the charge was processed. When the server brought the receipt for me to sign it was a different amount than the original bill. I questioned it and they found I was charged for the tea my friend had with her meal which brought it back to my original bill. BUT here's the kicker....they then found I should be up charged for part of my meal. My meal came with a variety of sides and I chose the pancakes and the server asked what type did I want. I asked what are my choices and I chose one of them. She NEVER SAID THERE WOULD BE AN UPCHARGE. The gentleman that came to the table was not nice at all. I just questioned why was I not told there would be an upcharge. The whole bill issue was very unpleasant and not handled professionally nor courteously. I WOULD NOT RECOMMEND ANYONE GO TO THIS LOCATION. I WILL NOT GO BACK. read more

My kids decided to take their Dad to IHOP for a Father's Day breakfast today. The wait for a table was about what they expected and when they were seated there was still plenty of time to eat before my daughter had to go to work. 15 minutes after being seated a server finally showed up to take their drink order. They ordered their food at the same time since they had had plenty of time to look at the menu. 45 minutes after placing the order the food had still not arrived. After waiting another 10 minutes my daughter had to go to work. She had NO FOOD. My husband and Son continued to wait. Almost 20 minutes later there was still NO FOOD. They had been at the table for almost 90 minutes. They got up and left. I realize restaurants are having a hard time getting back up to speed but if you are not prepared to properly take care of your guests don't be at full capacity. Waiting over an hour for food at a place like IHOP is ridiculous. They lost us as customers this morning, and lost us as customers going forward. We will NEVER try eating there again. read more

Complete disrespect! We had a curbside order with an arrival time off 11:22, I arrived at 11:29 called and checked in. At the time of my phone call I was informed that, my food was not ready and they will bring it out to me when it was ready. I sat in the parking lot for about 20 mins before calling back just to be told "oh your food has been ready." A young man brings my food out to me and it is COLD. When I ask him what happened, he tells me "they probably forgot about you man." I immediately call back inside and ask to speak to a manager. The young lady who answered the phone informs me the manager is busy and said to take a message. After asking for the managers name, Laura, and the corporate number (still have not received that), she takes the phone from the young lady and proceeds to argue with me that I have not been outside nor did I call to check in. After explaining that I have the call logs to show I've called and have been patiently waiting outside which I'm sure your cameras can see, she hangs up on me and storms outside. When Laura arrived to my car clearly mad, she immediately starts arguing with me that she knew I just pulled up and im trying to get free food but that's not going to happen, hand her back the food and she will remake it. After showing this very disrespectful manager my call log she continued to stick to the notion that she did not see my car there and she still feels like I just pulled up. I declined her offer to remake my food due to her very displeasing disposition, I did not trust that the ingredients from the original recipe would be the only ingredients in my food. I would like a member of upper management or corporate to reach out to me regarding this. I am also a store manager for my company and if I reacted to a paying customer the way that Laura did I would be fired. read more

If you're going to eat here, make sure to be seated at one of Betty's tables. Betty is attentive, polite and always friendly, no matter how busy it is. She's the main reason why we go to this location. Her persona puts a smile on everyone's face. 5 stars for her. A younger gentleman (possibly the manager?), who seems to be waiting for the staff to make mistakes or take a little longer to take up orders, spreads a rather negative vibe by asking customers numerous questions, watching the staffs every single move and apparently scolding the staff for taking too long in front of customers. I don't appreciate this kind of behavior. Hence, one star deducted. The breakfast options are pretty good. The red potatoes are amazing. However, when we place takeout orders, there are usually some things mixed up or missing. That's why I recommend to check your order for completion while you're still there. They normally fix your order and possibly give you a discount. Another star deducted for the frequent mix ups. read more

Upon walking in there is a strong pissy, fetid odor. It's unreal that this is the first thing you take in going into a breakfast joint. Took an hour for our food to arrive and the servers temperament was on a scale of daffy and rude to downright racist. All of them seemed to be having a bad morning as they stood at the back register scowling at and being curt with customers, pointing at parties and whispering to each other. Like a group of 11 year old girls. All the while, there were at least 4-5 tables in that section (including ours) that didn't have a single plate of food. Not sure why anyone would deliberately try to appear intimidating or too good to serve a paying customer, especially when your job title is "waitress". read more

Not COVID safe. Did not wipe their tables or seats. Was out of hand sanitizer. Bathrooms were unsanitary. Poor service.

Pretty average breakfast for dinner experience. The restaurant wasn't particularly clean, the first table they tried to seat us at had a wet spot so we were moved to a different booth. Our server Jasmine was sweet & attentive. My pancakes were super sugary but yummy. The fruit cup wasn't very fresh although it did have a good mix of fruits. The hash browns and bacon weren't as crispy as I would've liked (I also asked for them to be very well done) but not terrible. I love IHOP as a whole because breakfast is life and sometimes you just need it in the middle of the night therefore I'd still come back. read more

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The family decided to give the IHOb gimmick a gander. What a disaster. The place reeked like a wet rag. The flies had their own table behind us and the staff was more disheveled than a high schooler in detention on Saturday morning. The service was horrendous and the food although not hateful, was less than mediocre. There was no energy in the restaurant and evidently neither was a manager...there is no way that this is an acceptable way to run service. Please don't go here. The cafeteria at the hospital across the street probably does a better job...and they have a gift shop. read more

This location could have potential if the waitresses would have payed more attention to our party more than the other drunk parties of men in attendance(playing favorites because they knew them). Despite the horrible service, and long wait the food was decent, Just wouldn't recommend this location to large starving parties! read more

Came here after an early morning out and since I'm a stickler for coupons, sales and deals I dragged my husband here for the $4.99 breakfast special. I know what you're thinking how could the quality of food and service be good for such a small price, believe me I was skeptical but after seeing the special advertised for weeks I decided to try it and I wasn't disappointed. The dish came with pancakes, eggs, hash browns and two sausages or two pieces of bacon. I opted for the bacon and upgraded to NY cheesecake pancakes. The service was pretty fast and our waitress was courteous and available will definitely go again. read more

IHOP - Breakfast & Brunch Near Me - Chesapeake, Virginia

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It's something when you order carry out / to go, come to pick it up 30 minutes later and you have to sit and wait for another 20 minutes like your going to eat in .... in fact two groups of people that came after me have gotten seated and served as I wait to pay for my food .... which btw i can visibly see behind the counter -I just can't pay for it because it has to be a specific person that runs the register.... - just ridiculous read more

We traveled from maryland to visit Virginia Beach for a few days. We came to this ihop as it eas down the road from our hotel. This ihop location was understaffed due to covid, to my understanding there was one cook. Our waitress was extremely sweet and polite. You could tell she loves serving people. Everything was calm and collected. There were a lot of people eating and enjoying their breakfast. Big thanks to the one chef holding down the restaurant and polite staff to make customers feel welcomed. read more

It's IHOP so I don't think I need to explain too much. As far as IHOPs go, this one is clean, the food was actually really good and the staff was super friendly. I enjoyed visiting this particular restaurant and would definitely return. read more

IHOP - Breakfast & Brunch Near Me - Chesapeake, Virginia

waited an hour for our food and another 30 mins just for the check. server keeps walking around us. would not recommend this place.

My friends and I woke up starving & really wanting to go to IHOP. It being such a well known restaurant, I have been to plenty. I have to say this is the worst IHOP i have ever been to. The wait was 35 minutes for food, it was mostly burnt and dry, and our plates looked like they had food on them from before. I'm very unpleased by this IHOP. I will say that the people there are super kind. They had smiles on their face and positive attitudes the whole time that I was there! read more

We stopped going to IHOP about 3 years ago because of the awful service, however we decided to give it another try and was not impressed. All of our food came to the table except the crapes which finally came to the table almost 10 minutes later and had only a teaspoon of topping. The bacon was cold and soggy and the omelets were cold. The only positive was the waitress was good. read more

This place...oh my goodness. The IHOP brand is really suffering here. From the moldy ceiling tiles to the dripping condensation this location is in desperate need of a makeover. How do they get away with a/c condensation all over the tables and seats? I mean, why wouldn't the hostess have cleaned it up before seating us there? The tabletop syrup containers have some tops that are stuck open so what stops anything from flying in there? It's just gross. Our food came out before our drinks, I didn't get the warm syrup I asked for and my omelet wasn't even warm. I wonder how the Village Inn is. read more

Do NOT waste your time here. We were seated at a table and after waiting 30 minutes we still didn't have drinks! We were told after 15 minutes by someone else that our waitress was new and she's still training but she'll be here soon. Absolutely horrible location and I will NEVER be back - save yourself some time and go some place else. Shoneys got our business tonight. Management needs to take a hard look at who is working this location and get some more experienced people and boost the customer service! read more

Bad service. One hour waiting and still don't get my food, we were only 3 person and we all ordered french toast

I feel bad for people that work the night shift. They get accused of being alcoholics because they get off work at 7am and that's technically their "happy hour" and all the good restaurants are usually closed. Thank God for joints that are open 24 hours. I ended up working really late and did not have one thing to eat at home. Even the fast food junk restaurants were closed...but there was IHOP's...all encompassing and welcoming. I sat down and ordered my typical biscuits and gravy. Waitress was friendly. Manager asked how we were and I said "fine now!" Yes yes...I'd go back. read more

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Arrived, waitress seated us, we asked to moved to a different table. Something smelled really bad at first table. Bathroom had two stalls, one had a sign saying out of order, the other had overflowed, Told the hostess, who was on her cell phone, she dais she knew and the restroom. Told waitress about the restroom and she immediately told someone, and within a few minutes they were cleaning them. Ordered bacon omelet, it was a new item for me, it was cooked fine, but did not care for the melted can cheese in it, sister got a Colorado omelet, new for her, wayyyy to much going on in the omelet. The beef was not great. The staff seemed slovenly, sloppy, not professional at all. The only decent item here was the iced tea. prices were ridiculous I will never go there again read more

What a horrendous experience ! We went wanting a different breakfast for a change to cheer us up on a rainy day, and just when i thought i could not get any more depressed, this Ihop found a way .. First our waitress was trying her best to make our breakfast a horrible experience. She would disappear for 5-10 mins every time we made a request. Not sure if she was really waiting on our table or we were waiting on her the majority of the time. After the first greeting.. we had to wait about 10 mins for her to come again and ask our order. Then i asked for some milk for my coffee, then again, 10 mins later she comes back with a glass of milk. Of course i managed to drench our table with milk every time i poured some milk in my coffee because of her lack of understanding simple commands such as milk for coffee. She comes back, again, 5 mins later, with a styrofoam cup lodged in her stained pocket and asks me to pull it out of her pocket and use it as a pouring device !!!! wow wow Then our food comes. My gf pancakes were the most miserable excuse of chocolate pancakes we have ever seen. There were two spots of chocolate in the entire pancake that really resembled the diapers of an old man, just a tiny smudge. It really was the most un-appetizing pancake i have ever seen. our coffee pot was empty at this time , i did not bother for a refill, since i would have had to wait another 20 mins for my request. Then the grand finale.... She comes with 10 packets of sugar and asks my gf to refill the sugar tray !! REALLLLYYYY ???? and to make matters worse, my gf was in the middle of eating !??? I feel that my taste buds, my pride, my pocket were all insulted within 1 hour. Two tips: Throw your money on the street better and AVOID DANIELLE AT ALL COSTS... P.s. All of Ihops meals have incurred new price hikes, I spent 10 dollars on a veggie omelet and fruit bowl ( not including coffee) read more

IHOP - 2 and 2 pan cake breakfast. Please observe the smudge-marks on an adult diaper looking pancakes - Breakfast & Brunch Near Me - Chesapeake, Virginia

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This Ihop location is one to stay away from. The service is slow and the food is absolutely awful! My over easy eggs weren't even remotely cooked and my moms over medium looked exactly the same. The scrambled eggs were super greasy and rubbery... What the hell is happening at this Ihop? Our server kept messing up our orders, brought us the wrong drinks, kept forgetting what kind of pancakes we ordered, then completely forgot to even bring mine. The food came out haphazardly and even though the lobby was full of people waiting for seats, the restaurant tables were not full at all. Don't let this location taint your Ihop opinion, just go to another one in the area, Ihop usually doesn't disappoint. read more

Called ahead, told them we were going to the airport and in a hurry. Confirmed the order, everything was done right. Showed up, told them we were there for the two samplers. They said great. We waited for 10 minutes, and finally approached someone to ask if I could pay now so we'd be ready to go when it came out. She asks me, "you're the one with the two samplers?" We said yes. She comes back 2 minutes later and says they never got the order and can we wait for it to be cooked. ........wat? Ridiculous. Bad service, no food, let us wait there for 10 minutes before WE had to ask them where our food was. One star. read more

Came here on whim since I was craving breakfast for dinner. This was the place that was open since it was so late in town. We walked in and you get hit by the age of the place with it's smell. It just smells like the place needs a good thorough clean, especially in the carpets. Anyways, we got seated and started looking at the menu. I ended up getting breakfast of 2 eggs, bacon, hash browns, and toast. I asked that my hash browns be extra crispy. I got my plate and my disappointment was in the hash browns. Usually, extra crispy for me means there's a crispy coat on the outside. From what I got served, its like they took a blob ball of hash browns and threw it on the griddle. There was barely any crispiness and I ate the few crispy parts since I feel like the rest was raw potato. My boyfriend ordered the same as me except for his eggs being scrambled. Somehow they got cheese on his order even though he said no to the offer. Luckily for him, he's not lactose intolerant. The waitress made sure we weren't charged extra for the cheese. Why the two starts? Cleanliness needs to be shown to the place and try to get our order right. Otherwise, I am better off making breakfast at home. read more

This location seems to be under new management. Previously when we came we had to wait a long time for our food and to receive any service at all. I stopped by today because I really wanted pancakes and decided to give it a go again. It's been about 2 years. I see that they are finishing up a much needed renovation and I am happy to see that. My hostess and server did a great job and I will return again. Please continue to improve this location and people will come back! Update 2017 Nope this place really needs to be purchased by one of the franchises that owns the Virginia Beach locations. We live right up the road from this one off Battlefield and we drive all the way out to the Kempsville or even Landstown Commons locations because this one just can't get it together. The place was dirty, our order was wrong twice. We give up. read more

Not only did they open late (supposed to be 24 hours but okay I guess) , it was an hour and 24 minutes to be exact before we received our food. It was cold and the order wasn't correct when it arrived. Every customer at this point was getting frustrated because it was a long wait for everyone. They also didn't have a lot of the items on the menu. Although we were rarely checked on by the waiters, the waitress was nice the 2 times she did check on us. It was a lot going on and you could tell the staff was stressed. After a wait that long, I atleast wanted my food to be hot and fresh, which it wasn't read more

Typical IHOP...that is not a bad thing. The food was good and the waitress was nice...very nice and professional. She checked on us often and made sure our teas were always hot and full. I had the garden omelet with whole grain pancakes and it was really good! My friend had the belgian waffle and chowed that down! The reason it gets three stars is that the menus were dirty, sticky and just disgusting and the restaurant needs an overall. There were tears in the seat and everything seemed to be dated. I would be nice to see them, the IHOP corp, or someone take an interest in presentation not just in their food, but the overall setting. read more

This one's out to the Battlefield Blvd, Chesapeake VA, location. If I could rate negative stars, I would. Our experience was unprofessional on so many levels. Waited at the table and no one greeted us, we had to ask for our drinks, even heard the workers arguing about who was going to pick up our table, and no one did. And to top everything off, another table sat down by us and they were so quickly to be greeted and assisted. So much workers around, yet all we kept getting from them was nasty looks. I have no idea what your folks issue was, but if it's because of the way we look, don't EVER bother going to Hawai'i. That place is crawling with "people like us", and if you disrespect, just remember you're not at home anymore! we don't tolerate any sort of disrespect. And this goes for ANYONE, you uncultured swines. Altogether, poor poor service. Oh and I forgot to mention, my sister is 6 months pregnant and we had my 1 year old niece. Negative 5 stars. read more

WTF is that smell. It smells like wet hay, BO and unclean naughty parts. The whole place smells like it. The only reason I am hear is because it's the only place close to my child's appointment that is open. Most of the time I avoid this place because of the substandard service. Today the service was great, but the smell of this place will not be soon forgotten. read more

IHOP - Breakfast & Brunch Near Me - Chesapeake, Virginia

Good breakfast. Excellent service. I eat here often. Very convenient.Always like the senior menu items of French toast with the two sausages. read more

Good food reasonable price and waitress was on point., I come here when I have early doctor appointments to fill up while I wait on the always running late doctors. read more

We got seated quickly and our server, Tameica, got to our table fast and was very nice and attentive. The food arrived pretty quickly and was actually better than your average IHOP. And after we were given a perfectly appropriate time to get settled into our food and try a few bites, a woman - who I assume was the manager - came and checked to see how we liked our food. So from a food and service standpoint, this was a great experience. The reason for the 3 stars is the building. It's very warm, the AC apparently isn't keeping up. It also feels very damp and smells kind of musty. My daughter's eyes were turning red and getting itchy while we sat and waited for our food. And once our food was at the table, we spent half the meal swatting away flies. Corporate IHOP - if you have a list of locations to upgrade the building, put this one on top of the list. The crew is doing everything right, but the building made it a not so pleasant experience. read more