The food is great, I come here every time I have extra money to spend on a treat. The customer service is great specifically Norma, she's always very nice and helpful. And it's located in a pretty spit by the movie theater also. read more

Wow! IHOP at the Cerritos Towne Center donated pancakes, potatoes, eggs and more for our wonderful parent volunteers at Elliott Elementary! We are so grateful for their donation to our school community. Our parent volunteers and teachers had a delicious hot breakfast to start the day. It was a big hit! Thank you again IHOP! read more

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We came here on a Sunday for brunch and tried the value meals which were actually a good amount of food for the price. It was packed despite it being late already so we decided to get seated out in their patio area instead of waiting for the inside seating. Our server Alex was attentive and always checked in on us to make sure that we had everything that we needed. Make sure to sign up for their rewards program on their app so that you can earn with each visit. read more

IHOP - Value meal deals - Breakfast & Brunch Near Me - Cerritos, California

I went to this place before dinner, and it was really empty and quiet. I used my reward to get a free meal, and our server--whose name I didn't catch--was fantastic! He was very polite and attentive. The food arrived warm and perfect. read more

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Service was slow and food is overrated. Their under staff and doesn't even bother to check on your table.

Took my Mom out for brunch. The food was fine, the service was okay and the ambiance was good. Normal ihop outing but what wasn't, was the initial service. It's a Monday holiday-MLK and in my opinion, it wasn't crazy busy. I've seen it busier in a Sunday, after Church. However, it was a cluster at check in. The manager and a younger gentleman were helping check in people but the manager seemed flustered with a pick up order that wasn't ready yet and a long line. The younger gentleman was doing great, sitting people as quickly as he could but I think the manager could've done a better job at orchestrating the line. I would've had the younger guy stick to seating people while he assisted with the take out or pick up and assisted with seating in between. Rather, the manager would walk away leaving the line wondering what was going on. It was chaos. read more

Rocio was our waitress and is very good at how she attends to people, this was my first time at this IHOP and we were sat down almost immediately. Food was delicious hot and came to us in 5 minutes, thank you IHOP for accommodating our party of six. read more

Food was good restaurant was clean. Our server was Vivian.... Only bad thing was the desert selection was only waffle or donuts.....

Alejandra was very nice and kind to me and my family! She cheered up my 2 year old and made sure we were all taken care of!

Great experience. Very friendly staff. Quick service. Our server Elizabeth was very helpful and friendly, thank you for making our morning experience so enjoyable. read more

This is a newer location that has opened up and I think it's a nice addition as a breakfast spot in Cerritos. Food: The food is decent and portions are big. We got the Belgian waffles - they were way too crispy, you could hear the crunch as I bit into it. However, the flavor was nice. Other people in my party got omelets and they said it was good and well seasoned. I really enjoyed the hash browns. They were nice and crispy and had the perfect hint of flavor. The toast came out barely toasted, it just felt like raw bread. Ambiance: diner style family sit down restaurant. It was clean and the booths were comfortable Service: the hostess was very nice and helpful. She kept us updated on the wait times and was very friendly. Our server seemed confused and kept getting our order wrong, it was a bit frustrating. Price: it was very reasonable. We paid less than $30/person including tax and tip and we all got a coffee/tea with a main entree. read more

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We came in an party of 3 around 7:52 and Joesph d who was training took really good care of us he did an amazing job the food order was amazing and the service was really great great job Joesph d read more

Service was great, food was delicious! Fast service! Got seated fast! No complaint! Would recommend. Server Rocio was the best! read more

I hadn't eaten at an ihop in years before this location opened. Once they opened, I decided to try them out. During their opening period, they were great! Food tasted and looked of good quality. Service was amazing! Waiters were so attentive and kind! It really felt like VIP service. But here we are however long since they've opened. No dish can be accommodated; waiters don't even try and ask management. This is a huge pet peeve of mine. If Beyonce or taylor swift asked for an accommodation, I'm sure it would be no problem. So treat everyone equally and with great service. This is exactly why Keith Lee has his squad order the food before he goes into the restaurant himself. He wants to see how the general population is treated. Here, the general population is told no when asking for substitutions. For example, my daughter refuses to eat eggs, so we'll ask for a fruit cup instead. It's always a no and then followed by an attitude because we ask if they'll ask management. Management sometimes will say yes, but not always. I also do not appreciate the subsequent attitude for asking. Additionally, afterward, the server rarely comes back around. We're lucky to get a refill on water because service doesn't check on us often enough. We've visited 20+ times so we've experienced the high and the decline. We've decided not to return. read more

This location is my favorite. It's just such a nice outdoor seating and the food is goood. Alejandra c with red hair was very friendly and memorable. She had such a nice aura and would love to be served by her again when I come back read more

What a sweet gem nestled in the Towne center! It was in the height of the Christmas season but everyone was so polite! We were cold so opted to sit on the patio in the sun by the large tree! The service was prompt and courteous as you expect from an IHOP! It was the perfect little stop during the hustle and bustle of the holiday rush! read more

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First timer at this ihop location. Food: standard. everything tasted to our liking. we ordered 2 samplers, a kids smiley face pancake meal, and a 3 stack. Service: good. we were a party of 5 (4 adults) and seated right away during the Sunday brunch bustle. we had to ask for a few things, but they were provided timely. Ambiance: fine. still feels like a new + clean location. read more

IHOP - Part of the Breakfast Sampler - Breakfast & Brunch Near Me - Cerritos, California

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First time here in this new branch. Service was quick we ordered the impossible plant based sausage power combo it came with scrambled egg whites fresh fruit and 2 protein pancakes and my wife ordered the T- bone steak dinner this came with your choice of sides: steamed broccoli with garlic bread or the butter milk pancakes or green beans with garlic butter , side salad or red skin potatoes the atmosphere was quite customers keep to themselves. Our orders came out quick. The steak didn't have and grilled lines and was so thin; my sausages looked like it just came out of the microwave. The food is ok but maybe could be little better if they improved on their presentation and their cooking technique. read more

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Breakfast for dinner! One night, after finishing some errands near here, I was hungry for dinner and craving breakfast food. Everyone knows IHOP serves breakfast all day so I went to this location at Towne Center. The oblong interior impressed me by how immaculate it is. Service was very friendly and attentive, along with a little jovial conversation, throughout my meal. I ordered the 2x2x2 - 2 eggs (scrambled), 2 pieces of breakfast meat (sausage) and 2 big pancakes. I also ordered a hot chocolate. The breakfast was solid and good, nothing special but everything done well. The hot chocolate was enormous and excellent; I can't believe I've never ordered one at IHOP before but I will from now on. They give free refills! read more

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Great staff !! Food was delicious thank you to our Sever Rocio everyone was pleasant manger came to our table was a great experience

Very nice place. The host Wylan was very kind and welcoming. food was absolutely delicious as well. You can never go wrong with pancakes.

Food, just pancakes, were great!! Service is horrible!! It's 4:35 and I'm the only customer in restaurant and it took 5minutes just for someone to come over to table!! Then waitress acknowledges me says she'll be right with me... a few minutes pass... she comes back takes my drink and food order. Another 4 minutes pass I get one of the two of my drinks. Wait 5 minutes more waitress brings my main dish but not the other drink that I had been waiting for... can't eat anything without that drink... a few minutes later she comes back with it. Unbelievable!!! Sad, at first I thought needs retraining but then another table comes in and she takes care of them right away...???... and another table comes along and she takes care of them right away too!! What's wrong with this??? read more

The rating is more for your establishment and it's lack of customer service. The server was great and was pleasant but the policy of IHOP at this location leaves a lot to be desired. My husband ordered boiled eggs only to be told an hour into it that they don't take orders for hard boiled eggs because of the time it takes. Needless to say we all ate our food and my husbands breakfast was incomplete. We were told it is up to the franchisee to determine what they offer. Additionally sourdough wasn't on the menu. iHOP is not what it used to be. A real shame read more

Unpleasant. Poor customer service. Server and cashier bad attitude. Will never eat here again. 12/22/25 morning.

The last time I visited an IHOP must have been about 22 years ago. That was slightly after I ate at a Waffle House in Virginia. Neither experience was good. I saw this new IHOP at the Cerritos Towne Center and it looked 1000X better than the last one I visited so, I went in. The staff was friendly and showed me a table right away. It was dinner time so I wanted to try their burger. It came quickly and it looked good. I could see the meat was not a preformed pressed frozen patty. The lettuce and tomato seemed relatively fresh and it was served with a brioche bun. First bite confirmed this was a decent burger... with real meat! The burger and its fixing was not the size of some those served at some burger restaurants and pubs I've eaten at but it was enough. So, on top of the clean setting, friendly staff and quiet ambiance, my burger was pretty good for the price. read more

Great prices Monday through Friday 7am to 10pm on their favorite menu. Good food. Good service clean restaurant

Food was fine. Service, well nice individual my problem was when coming to pay the bill seen how they chose their tip. I won't return. First two times I went it was great. Don't have a problem tipping just not good with someone deciding for me. I know I could have chose no tip and paid it separately but I just decided I wouldn't return ever. I like the location to bad I won't be back. read more

My husband and I were came here on a weekend morning and we were immediately seated. Our server, Rodolfo, was super friendly, attentive, and just gave a generally good vibe from him. Our coffee mugs were always filled and hot during our stay! He definitely made our experience pleasant and welcoming. Pancakes were great as expected! Looking forward to coming back. read more

This is hands-down the best IHOP, as it has plenty of outdoor seating and is in the Cerritos Towne Center, so it's on a promenade where you don't feel like you are eating outdoors facing a parking lot. And don't get me wrong, there's plenty of parking. IHOP keeps evolving their menu, so they stay relevant with items like protein pancakes and avocado toast for the millennials. LOL. But hey, it's solid, good food. Also, they have their unless pot of coffee, so I love it that they leave the insulated pot there, which saves the server time and makes it hassle free for me to warm up my coffee cup on-demand. Hey, I can serve myself on that count. Win-win and it would be great if more places just left the pot at the table. We have been back and will keep coming back. read more

I ordered a side of pancakes which were 3 dollars however somehow they upcharged it to 9 dollars. Asked for water when first arriving but it took them 15 minutes even after repeatedly asking and I see new people come in instantly with water. Got scammed and never coming back. read more

Fries were way too salty. This is a common problem with restaurants. They should ask if we want salt. If so, how much? Light or regular But even if we had said no salt, I'm pretty sure it would have been salty because we asked for no ranch sauce in our chicken sandwiches and they brought it soaked in ranch. The server asked us if we wanted it taken back to be done right but come on. That's when you're taking a chance they might do something to your food right? It happens. It shouldn't be up to us. If you knew the order was wrong, take it back and have them prepare it correctly. But lately, my food orders have been incorrectly prepared almost everywhere. Its like an epidemic of wrong order taking read more

I noticed that the servers goal are to serve but the language barrier is a shocker ?? GOOD LIUCK!! They microwave a lot of there meat...bacon until its rusty brown ~~ byeee read more

So happy to finally have a breakfast place that serves breakfast all day in our town. IHOP makes pancakes to perfection and their egg dishes always hits the spot. Indoor and outdoor dining areas make for a good place to gather for groups right in the middle of town center. And They are open till 1am on Fridays snd Saturdays! read more

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I went to this restaurant today, We ordered 2 meals and asked for 2 waters. Food was served but no water, after 5 minutes into the meal, I asked for waters, the waiter brought me one glass of water. I did not want to bother to ask him for a second glass, I shared the glass with my son. I do not know whether the waiter is unexperienced or something else. The restaurant was not busy at all. However, service should have been better than that. read more

IHOP - Breakfast & Brunch Near Me - Cerritos, California

I hope this IHOP location stays this great forever. Opened less than a week ago in the Cerritos Towne Center; a great addition to this property. The food is tasty. (The new Eggs Benedict versions are huge improvements over the older IHOP effort.) Service (Thanks, Jose!) is fast and friendly. Nice atmosphere, with lots of windows. I'll definitely be back soon; plenty of other things I want to try on the newish menu! read more

Went back for a second try with a coupon incentive.... unfortunately no success. The server was friendly but doesn't make up for the ants at our table that we didn't see until we grabbed the syrup dispenser and saw things moving. We reported to server, relocated to another table, ate n left. Hopefully this location can turn it around or it may not make it in Cerritos. read more

We ordered catering for 65 people and it was well prepared and packaged. Food and service is excellent.

Our family had a reunion over the weekend and decided we wanted to meet for breakfast before everyone went their own way. We saw there was an ihop across the street from our hotel and called them at 8:00 in the morning to see if they could accommodate 21 of us...10 children and 11 adults. The manager, Taylor, and our server were fabulous. They set us all up on the patio, were friendly, very efficient, took care of our last minute needs with a smile and true hospitality. Thank you Taylor, Oscar who answered the phone, and our wonderful server who made our reunion that much more special. Next time we're in Cerritos we will definitely go to ihop. read more

I have visited this location many times for breakfast but today I stopped for lunch, I ordered their Jalapeño spicy kick hamburger along with fries and a side of onion rings. The hamburger although it was cooked to perfection it lacked the jalapeños and the spicy kick, the fries were like biting onto a 2x4 they were hard and had no seasoning, the onion ring were also overcooked and to my surprise the order only came with 5 for $6.00 dollars and the hamburger was $16.00. I've been to other restaurants and when I order onion rings there is plenty on the order for 2-3 people. My server Ana was friendly courteous the ambiance was nice and quiet for the time I went which was around noon. read more

I waited an ample amount of time to do this review. I had placed an online order with this location and when I got home I noticed that I was missing an item. When I called the location to explain that, Teresa said "hold on" to which made me think she was actually speaking to someone. Not only did she tell me that once, but she did it 3 times later. When asked for a refund she claimed that the manager said I had to either come in for the refund or come in to get the item. SO, I decided I was calling coorporate. As soon as I did that, Rafael was quick to call me back and claims that no one in the restaurant talked to him and told him about the situation. He offered to refund the entire order because he wants a "good review" I told him I only wanted to be refunded for the item, but he insisted that he refund the entire order. A week passes and nothing. I called him and he says that he told his supervisor and that he will follow up and call me back. Nothing. So I called corporate and that they would follow up. They gave me some pan coins. What was I suppose to do with that? Another week passes and nothing. And thats where it leaves me with this review. I was really hoping I didn't have to. And for whatever reason, if you ask for the managers name at the restaurant, it sounds they are not allowed to drop that information. You literally have to lie to why you need his name. I had to lie 2 times just to make sure I got the name right. read more