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    IHOP

    2.3 (158 reviews)
    Open 12:00 am - 10:00 pm

    Order IHOP Takeout or Delivery

    IHOP Photos

    IHOP ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - IHOP

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    Cali Roasted Turkey Melt
    Hwal L.

    I first reviewed this ihop almost two years ago with 5 stars, and I'm not at all thrilled about needing to give them 1 star with this update. Picture this: You and your plus one arrive for brunch and the restaurant is packed, but you're determined to wait so put your name down and are told it'll be about 15-20 minutes till they can get you a table. You take a seat on the bench and watch and listen to the hubbub. After 20 minutes, you get a table and, because you know exactly what you want, order the spinach and mushroom omelette with pancakes without hesitation. While you chat away and see other diners get seated, you notice the folks who either got seated after you or got their orders in after you all get their food before you, and there's still no word on when your order will come out. Naturally, this does not make you feel great, and you start wondering whether the server registered your order at all. You get up and look for any staff member to ask about what's going on, when all of a sudden, a male staff who appears to be a shift supervisor of sort starts corraling you towards your table. You start telling him that you've waited a long time and still haven't got your meal and that you've noticed other folks who arrived after you get their food already. Then, while standing over your table, the man says to you, 'You got your food right here. Here's your food' while gesturing and displaying a demeanor that clearly communicated, 'you sit your butt down and eat your food. We got you your food, so what more could you possibly want from us?' before walking away. Then a short while later, the server who was mun throughout this, came around asking if everything was OK. You say no, and her first response is that she's not going to apologise for what the manager said or did. Then she goes on to tell you that she already knew from the beginning that your food was going to be delayed because only certain staff in the kitchen can cook omelette. If I were the manager or supervisor, I would have led with a variation of 'hey, can I help you with anything?' instead of corraling me like you would livestock. I would have listened to the diner and apologised for the delay and perhaps help them understand the reason for the delay. And if I were the server and knew in advance that my customer's order was going to be delayed for whatever reason, I would have given them a heads-up. They say that you'll seldom remember exactly what a person said to you but you'll always remember how they made you feel. Today, two staff members at this ihop clearly demonstrated the don'ts of hospitality and customer service, and I remember exactly how they made me feel. I hope they continue to improve. I wish them well.

    This silver is disgusting

    Do Not ever come here The service is bad somewhere is disgusting Food is Ok ambiance

    Becky F.

    This IHOP was a great experience. They sat us immediately despite it being a little busy. Our server was attentive and personable. The food came out quickly and was delicious! 5 stars.

    Cobwebs and dirty
    Dan R.

    One positive- plenty of room for parking. The three of us arrived to an empty restaurant, told that we had we could not be seated until the last two of our group arrived. Food was as expected when compared to service. Low quality. If you want a better breakfast maybe Mc Donald's would help.

    Dirty silverware

    I know this is something small, but I should not have to eat from dirty silverware. That's how people get sick. The food is not bad but they need to be more sanitary.

    Crispy potatoes which come 2-3 minutes after getting your main dish.
    Greg S.

    Was it Something We Said? IHOP. You either love it or hate it. Our visit to the Wolf Rd location in Albany pushed us over to the 'hate it' camp. As with many other IHOPs these days, the restaurant is run down which makes me question the 'excellent' inspection rating they have posted in the waiting area. Regardless, the restaurant was full and we put our name on the host list. Getting passed by on the wait list should have been a sign of things to come. It's bad enough when they skip your name. It's worse when they shrug it off saying the other couple was ahead of yours somehow which was a lie as I suggested the couple put their name on the list as they came through the doors after us. The hostess was wrapping silverware bundles and texting on her phone at the same time. I was sickened a bit thinking how cell phones are covered with germs (about 25,127 bacteria per square inch, The Seattle Times). As the next table became available, the hostess put aside her phone and silverware to seat us, provide us with menus, and then toss down two plastic silverware sets in sealed plastic. While I knew these would be clean, what IHOP uses plastic silverware? Our server was the only redeeming part of our meal. She promptly took our order, offered a good substitute suggestion of crispy potatoes, and answered my question about the plastic ware. She didn't understand it herself as she usually works in another location. She happily provided us silverware - unbundled meaning the text-happy hostess didn't grub them up with her dirty hands. We waited. And waited. We proceeded to watch three tables seated after us get their meals. One table even finished their meals and left before ours arrived...without our side potatoes. They would be another 2-3 minutes. I saw on the menu that IHOP now adds pancake batter to their omelets. I didn't think much of it when I read it, but I sure thought about it as I tried eating my Tex-Mex-inspired omelet. It was not a good match. My husband ordered a make-your-own omelet that included 'fresh tomatoes.' They were not. My Chicken Fajita omelet came with grilled chicken breast, Poblano and red bell peppers, roasted onions, and a cheese blend. I asked if they could leave out the bell peppers and was told they could not as it was already mixed. From the taste of it, the vegetables come in a bag that they slice open and warm open. They were watery, definitely not roasted, and lacking any real flavor. The grilled chicken was not grilled. There was nothing fresh about either of our omelets. We had a gift certificate for IHOP but wish we had tossed it. I do not recommend going to this IHOP or any other IHOP.

    The most pathetic excuse for a 13 dollar burrito I ever seen.
    Patrick L.

    I ordered the $13 classic burrito and what I got wasn't even gas station quality. I've ordered this exact thing dozens of times from the Clifton park location and it was great quality every time. What I got was lazy and disgusting. Their idea of scrambled eggs is 1 egg folded once and overcooked. Instead of diced sausage there were 3 microwaved links all folded up like a 2 year olds letter to Santa. The manager and make believe cook should be ashamed of themselves. Zero quality checks. Do not order from this location they just flat out do not care.

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    6 years ago

    Great customer service! Will definitely be back. Thank you to the ladies working outside for curbside!

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    9 years ago

    what an out standing job of seating and serving our bus of 30 on 6/3/17. Steven Walker the District Manager is the BEST!!!

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    9 years ago

    Wow, I love the new donut pancakes. Also the store looks amazing after the new remodel.

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    7 years ago

    I do not understand the poor reviews. I have been to a few IHOPs and this location is by far the best. The cook knows his pancakes.

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    10 years ago

    We arrived late and the staff stayed open to serve us. The food was good, but the service was exceptional. Thank you

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    Page 3 of 4

    Ask the Community - IHOP

    Review Highlights - IHOP

    We were floored at her calm and kindness.

    Mentioned in 2 reviews

    Read more highlights

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    The Skinny Pancake Albany

    The Skinny Pancake Albany

    4.0(149 reviews)
    5.4 mi
    $$

    If you're look for something savory or something sweet, the Skinny Pancake in Albany has something…read morefor you. We stopped in on a Friday morning. It wasn't busy so we were able to go right in and be seated. The server gave us a warm greeting as we entered and asked if we had been there before. She explained the online ordering or that we could walk up to the counter and place our order. The brewed drip coffee is bottomless and self service. They offer lattes and and espresso drinks as well. We placed our order and the server delivered it to our table. We tried "The Vegan" which is a buckwheat batter crepe stuffed with seitan, vegan pesto, vegan cheese, spinach, roasted squash, and caramelized onions. We shared an order of crispy and perfectly seasoned homefries. I ordered a sweet crepe from the special menu which was a buckwheat crepe filled with a blueberry compote, semisweet chocolate morsels, and toasted coconut with candied pecans. It was so rich but so good. We loved the atmosphere, the friendly staff, and the numerous plant-based options and ability to convert several menu items into vegan dishes. We will definitely be back and since we have told so many friends about our experience, will will not be coming back alone!

    Fantastic place with lots of seating, friendly staff, great music and delicious food…read more I had the early riser crepes which was abundant and fresh made. To go I ordered the winter blues salad for my dinner in my hotel. Highly recommend. Will definitely patronize again when I'm in Albany for business.

    Photos
    The Skinny Pancake Albany - Dining area

    Dining area

    The Skinny Pancake Albany
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    Wrap

    IHOP - breakfast_brunch - Updated May 2026

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