1. iFixandRepair - Franklin

0

Franklin, TN

iFixandRepair - Franklin

1.0 (5 reviews)
Open • 11:00 am - 8:00 pm

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11 months ago

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IFixandRepair I.

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10 months ago

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3 years ago

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4 years ago

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4 years ago

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Great job of installing the i phone battery, the screen cracked while they were installation and…read morethey installed a new screen no charge

I've been patronizing this Batteries Plus location for about 15 years and just made a trip through…read morethe epic 2026 ice storm today. That's when I realized I'd never reviewed them before. And while 288 Google reviews average a respectable 4.6, the few dozen Yelp reviews with a sub-four average are unfair and fail to do this store justice. I've always been treated with professionalism and friendliness here. Unlike a car repair shop where you might be chastised for knowing nothing about the automotive world, there is no judgment at Batteries Plus for being battery ignorant. With a little witty conversation and expert knowledge, they'll find just about any battery known to the human race, and even install it as well! And believe me, I've brought in some challenging items. Speaking of automotive, they even offer free installation of car batteries bought there, something that's saved me on several occasions! I just brought in a scale today, with the employee immediately identifying the type of battery at a quick glance on my fifth step into the store, even before opening the compartment. Grabbing the product from the shelf and emerging from the back room with a set of every conceivable speciality screwdriver on the planet, he adeptly unwound the tiny screw, switched the batteries with a flick of the wrist, and finished the transaction. Efficiency, expertise, and encouragement defines every employee here, and I'll remain a loyal customer for life.

Staples

Staples

(15 reviews)

Staff is nice, but this is not the location for your Amazon returns. I've been to this location…read moremaybe 5 times for returns and 3 of those I have been turned away. Scanner isn't working today we can't do returns, we don't have any labels, we don't have any boxes. There is always something, but it's also a matter of customers waiting in the designated return line for some time before an employee addresses it. Almost like that's not my "section" not my responsibility to inform anyone kind of mentality. I've been to two other locations many times without a problem.

I believe Staples has Amazon Returns to get people to shop in their store. A few weeks back I came…read morein for an Amazon Return and no employees acknowledged me. After about 5 minutes I ask someone in the print area if someone was available to do Amazon Returns. She simply said, You just have to wait! I told her I am not demanding just asking. She just looked the other way. No acknowledgement, no someone will be with you soon. After several had lined up at the Amazon return counter a staff came over and did my return but let me know that they didn't have we enough staff to do this and he would probably just shut down the Amazon Return station soon. Not having staff is difficult. I understand. I thought maybe it had been a hard day. Then I remembered it was Saturday at 10:10 am and Staples had just been open for 10 minutes and the staff I encountered were already tired of customers.I realized I was not welcome at Staples. I don't believe anyone would have been upset if they had to wait if they were shown a bit of human kindness.

AT&T Store

AT&T Store

(7 reviews)

Recently we made a move out of state, and after we got to our destination we quickly discovered…read morethat my current wireless provider was not going to be sufficient. So, we made a phone call to our local AT&T Store and had the pleasure of talking with Jason. Jason walked us through the process over the phone, gave us the list of information we would need in order to complete the process and let us know that he would be there to help whenever we could make it over to the store. The next day we had everything together and, sure enough, Jason was there to greet us at the door and walk us through the whole process. Like anything, we ran into some issues along the way, but he patiently did whatever it took to make sure we were 100% good to go when we walked out the door. If you're ever in need of AT&T's service, I would highly recommend making the trip over to this store and checking to see if Jason or one of the other team members can help you out too!

My experience was very frustrating. I went in to buy the iPhone. The guy behind the counter was so…read moreunresponsive to me. He avoided talking to me. He was on the phone the whole time I was there with earbuds in. He was the only guy in the store. He did not have the phone that I wanted. He did everything in his power to ignore me and to act like I wasn't even there. It was the weirdest store experience I've ever had. He was a tall, black young man. I'll never go to that store again.

iFixandRepair - Franklin - mobilephonerepair - Updated October 2026

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