My friend had a broken charging port on her iPhone 12 and came here to fix it, on the second visit…read morewhen the worker had the part, he charged her 140$ and claimed it would be fixed. When she got her phone back, it charged (very slowly though), but now didn't function at all; it turns on and off again at random, and restarts every two minutes after a frozen screen and turns black to shut off. We came back together to speak with the worker, and he argued with her for 15-20 minutes saying he warned her (he did not) that it had a bigger problem, and that he wasn't the one who damaged it (he was the only one to see and open the phone when she brought it in), and refused to give a refund.

STAY AWAY!! DON'T DO IT!! I would give zero stars if possible. I was quoted $250 to replace the…read morescreen in my s24 ultra. I thought it was low, but after the guy assured me he was putting the same screen in my phone I figured it was just a less expensive aftermarket screen. I go to pick it up and immediately I notice THE SCREEN HE PUT IN MY PHONE WAS THE CHEAPEST LCD SCREEN PROBABLY AVAILABLE, not an AMOLED screen which is what I had. The whites have a pink hue, the refresh rate was about 30 and now I have giant bezels on my phone. I point it out to the guy and he immediately says he is going to order the correct screen and I can come back in a few days. So I go back and before I give him the phone I ask again, last time you told me you were putting the same screen in and that was not true, is this the correct screen. He tried BSing for a minute, but come to find out HE WAS APPARENTLY GOING TO PUT ANOTHER CHEAP LCD SCREEN IN MY PHONE in my phone. I told him my phone had an AMOLED display, you told me you were putting the same screen in and that was not the case, I would have not let you do the work if you were truthful. The screen is one of the main components you are paying for with a higher end phone. He then tells me AMOLED is going to be expensive. I ask how expensive and he says $100 more, which would bring me to $395 total with tax. I say ok that's reasonable. He orders it and I go back. It's a USED SCREEN, and at this point I just want a screen in my phone and it was in ok condition. He put the screen in, I pick it up. THE E6000 glue he used to put it together is A MESS OOZING OUT EVERYWHERE and THE BACK OF MY PHONE IS COMING OFF. I'm sure if I went back he would agree to "Fix" it, but no thanks. It's without a doubt no longer waterproof. Now I am going to have to pay to go somewhere else and hope and pray can remove all this excess glue and probably reseal the back glass.

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.

Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

They have resolved everything I've taken to them. Mostly agreeable interaction…read more I trust they will do there best to fix what I broke

I've been patronizing this Batteries Plus location for about 15 years and just made a trip through…read morethe epic 2026 ice storm today. That's when I realized I'd never reviewed them before. And while 288 Google reviews average a respectable 4.6, the few dozen Yelp reviews with a sub-four average are unfair and fail to do this store justice. I've always been treated with professionalism and friendliness here. Unlike a car repair shop where you might be chastised for knowing nothing about the automotive world, there is no judgment at Batteries Plus for being battery ignorant. With a little witty conversation and expert knowledge, they'll find just about any battery known to the human race, and even install it as well! And believe me, I've brought in some challenging items. Speaking of automotive, they even offer free installation of car batteries bought there, something that's saved me on several occasions! I just brought in a scale today, with the employee immediately identifying the type of battery at a quick glance on my fifth step into the store, even before opening the compartment. Grabbing the product from the shelf and emerging from the back room with a set of every conceivable speciality screwdriver on the planet, he adeptly unwound the tiny screw, switched the batteries with a flick of the wrist, and finished the transaction. Efficiency, expertise, and encouragement defines every employee here, and I'll remain a loyal customer for life.

Just had a bizarre exchange with person at cash register during a pick up order of which there was…read moreconfusion. Perhaps the worst customer service in the history of customer service ! When I referred her to website for clarification she refused to look saying ' I don't buy stuff on our website ' adding with a final statement ' I just push buttons here' HIGHLY recommend avoiding this location until a responsible persons are found. I'll try to catch her manager this week and hope he/she looks at the company website and doesn't "just punch buttons"

Staff is nice, but this is not the location for your Amazon returns. I've been to this location…read moremaybe 5 times for returns and 3 of those I have been turned away. Scanner isn't working today we can't do returns, we don't have any labels, we don't have any boxes. There is always something, but it's also a matter of customers waiting in the designated return line for some time before an employee addresses it. Almost like that's not my "section" not my responsibility to inform anyone kind of mentality. I've been to two other locations many times without a problem.

I believe Staples has Amazon Returns to get people to shop in their store. A few weeks back I came…read morein for an Amazon Return and no employees acknowledged me. After about 5 minutes I ask someone in the print area if someone was available to do Amazon Returns. She simply said, You just have to wait! I told her I am not demanding just asking. She just looked the other way. No acknowledgement, no someone will be with you soon. After several had lined up at the Amazon return counter a staff came over and did my return but let me know that they didn't have we enough staff to do this and he would probably just shut down the Amazon Return station soon. Not having staff is difficult. I understand. I thought maybe it had been a hard day. Then I remembered it was Saturday at 10:10 am and Staples had just been open for 10 minutes and the staff I encountered were already tired of customers.I realized I was not welcome at Staples. I don't believe anyone would have been upset if they had to wait if they were shown a bit of human kindness.

This place is great. Fast & friendly service. I have been using them for years & they are hands…read moredown the best in Nashville.

ZMac is the best you're going to get for third party Apple repair. They are honest. They won't…read morescrew you out of money by any means. I went in to get my Mac repaired, and instead of offering the service of fixing my Mac with them, they gave me a work around to get my Mac fixed at the Apple store for the best price I could get. I have had multiple friends actually get their devices fixed through them and they have never had any complaints about the price or results of the repair. GO WITH ZMAC!

great helpful staff i've been there numerous times and they have helped me with no problems and it…read moresaved me a lot of money

We have had three instances where a chain fix it shop could not repair our phones. Some of that was…read moredue to a lack of parts, others were due to long delays. These guys came through every time. Service was completed within hours of walk-in. There were three cases involved. One was a cell phone that partially drowned in water that they took care of right away. Another was a cracked display. Finally, one phone lost its power up button. Cost of repair was reasonable. It was good value given the speed and quality of service. Whenever anyone asks for a recommendation for repair, we send them here. Bye-bye corporate shop with restrictive contracts for limited companies.

I broke my screen on my IPHONE! I was thrilled to drop my phone off and picked it up 2 hours…read morelater. Service and response was exceptional!

I called yesterday to get an estimate for a cracked screen on my iPhone 5. The person who answered…read morewas pleasant and quoted $69 and some change. $69.95 I think. Turnaround time estimated about and 1 1/2 -2 hours. Sounded fine so I told her I'd be in shortly. When I got there she looked at my phone and asked if my data was backed up. Unsure I checked to see the last backup. Suddenly, she says "Oh your phone is hot!" I touched the phone. It was fine. I replied. No, it's fine." It wasn't even warm. Their phone rings and she answers it, still with the phone to her ear but not talking to whoever called she comes back to the front and says it'll now be $100 bucks! Wait. What happened to the $69.95???? Knowing I could have my phone fixed for much cheaper-I told her that was ok and I left. I don't know why the flip but it seemed rather shady. I will not do business there again feeling slighted. Where does the two stars come from: At least they were pleasant.

I needed an Iphone 11 screen replacement, and this place was perfect. I dropped my phone off and…read morepicked it up 2hrs later like brand new. The employee was helpful and friendly. I recommend it if you have any screen issues! My bill was almost $100 less than if I went to Apple!

I was sent here by asurion to fix the back glass on my phone. Within a week, Apple confirmed that…read morethe motherboard was completely fried and the mag safe charging option was never even hooked back up.