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    AT&T Store

    2.1 (30 reviews)
    Open 9:00 am - 8:00 pm
    Updated over 3 months ago

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    3 months ago

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    7 months ago

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    3 months ago

    Thanks to Doak for helping me out when I was transferring all my info to a new phone. Great service.

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    7 months ago

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    11 months ago

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    3 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Travis was super friendly and super helpful! Appreciate you guys so much and major shout out to Travis!

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    5 years ago

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    Manager

    Hi! Thank you for reaching out.

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    3 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    I went into the store very frustrated about this issue but Doak was immediately very helpful.

    Mentioned in 2 reviews

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    Cell Phone Genie

    Cell Phone Genie

    4.7(18 reviews)
    2.3 mi

    My IPhone 11 went out on me a few days ago. It sounds dramatic, but my entire life was on that…read morephone. My alarm to get up in the mornings, pictures and videos, voice recordings, voicemails... Literally everything. Irreplaceable things. I'm very sentimental and hold on to just about every thing. My husband took my phone to Apple at Coolsprings Galleria and they told him that the motherboard was fried and unfortunately nothing could be saved. I had my meltdown, of course, and accepted that I would have to get a new phone without all of my data. The next day I bought a new phone. I purchased an iPhone because one of my closest friends convinced me that I would want it in case my data had actually transferred to my iCloud. I got home and checked. It had not. I spoke with another close friend and she recommended Cell Phone Genie Inc. in Franklin. She's used them many times and they have always been able to help her. As a last ditch effort, my husband and I made the drive to Franklin today. Omar walked me through what it could be and said he needed a few hours. I got EVERYTHING back. To say that I am happy is an understatement. I did not have high hopes. Highly recommend them to ANYONE. Thanks for sticking through and reading!

    Super fast work. Easy in easy out. Replaced an iPad screen $125. No idea if that's a good deal but…read morethey were fast and professional. If somethings broke maybe try these guys! Tell them Blu sent you. They have no idea who I am!

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    Cell phone Genie

    Cell Phone Genie - Get your phone fixed! Cell Phone Genie Inc.!

    Get your phone fixed! Cell Phone Genie Inc.!

    Cell Phone Genie - We fix crack screens, all models of phones .

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    AT&T Store

    AT&T Store

    2.1(7 reviews)
    2.1 mi

    Recently we made a move out of state, and after we got to our destination we quickly discovered…read morethat my current wireless provider was not going to be sufficient. So, we made a phone call to our local AT&T Store and had the pleasure of talking with Jason. Jason walked us through the process over the phone, gave us the list of information we would need in order to complete the process and let us know that he would be there to help whenever we could make it over to the store. The next day we had everything together and, sure enough, Jason was there to greet us at the door and walk us through the whole process. Like anything, we ran into some issues along the way, but he patiently did whatever it took to make sure we were 100% good to go when we walked out the door. If you're ever in need of AT&T's service, I would highly recommend making the trip over to this store and checking to see if Jason or one of the other team members can help you out too!

    My experience was very frustrating. I went in to buy the iPhone. The guy behind the counter was so…read moreunresponsive to me. He avoided talking to me. He was on the phone the whole time I was there with earbuds in. He was the only guy in the store. He did not have the phone that I wanted. He did everything in his power to ignore me and to act like I wasn't even there. It was the weirdest store experience I've ever had. He was a tall, black young man. I'll never go to that store again.

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    AT&T Store - mobilephones - Updated May 2026

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