Best repair service in Antioch area. They were always informed and repairs were on time and reasonably priced.

They have gone out of business. Dealt with them many times, no notice just gone. Sorry they were the only ones in the area.

I had broken my laptop screen a month back and was using a monitor for a display. This isn't the problem. I ordered a screen and I know how to replace it. the problem was when my computer randomly stopped working. I hadn't touched the motherboard anytime soon. The only thing I had messed with was the section of the computer the screen was attached to. I would turn the computer on, fans would start, keyboard lit up, broken screen would light up, and then it would shut off within 2 - 4 seconds. I checked every possible connection: to the battery, to the screen, the fans, ram, memory, etc. I then tested whether the motherboard powered up and worked with certain hardware detached. After going through everything, the problem remained the same, therefor, the motherboard has to be the issue. After I did all the easy stuff I knew the only thing I could do was go to a computer tech. I came to computer renaissance where there seemed to only be one tech, who wasn't at the shop. After getting my computer inspected here, I came back hoping to see the tech. I was told my motherboard was dead. I wasn't really given an explanation as to why. The person in the shop, I believe to be a receptionist who was very nice, gave the tech who inspected my computer a call. He explained how he had disconnected and connected everything like I had done. He mentioned how the computer wouldn't even display on HDMI, which is a given; The computer not staying on is the issue. I thought that this tech would know how to solder or troubleshoot, which would be outside of what literally anyone can do. If this tech knows how to check the power flow on a motherboard, he clearly didn't want to, but It's easier to push the problem aside as a dead motherboard in need of a $400-$500 replacement and downgrade. Didn't even mention that he lost some screws. I was then charged 75 bucks, which I paid since I hadn't mentioned the diagnosis I had done very well, and I wasn't in the mood to start an argument with someone who wasn't even there. I conclude, I am not happy with my diagnosis. if you want a computer tech that is capable of more than just working on the basic unplug-able hardware, and who can do more advanced motherboard troubleshooting outside that unplug-able hardware then I would recommend somewhere else. read more

Computer Renaissance - Problem and diagnosis by computer tech - IT Services & Computer Repair Near Me - Nashville, Tennessee

Very thorough and professional service. They handled our problems quickly, efficiently, and at a very reasonable price. I highly recommend either one of their locations. I've used them both and they're both great. read more

Professional, knowledgeable, and timely. Have been burned by "Tech services" who know little more than I do. Dylan is the real deal! In fact, also a lifesaver. Diagnosed that my laptop power connection had shorted the entire system and was able to save the data and download to my new laptop read more

I definitely recommend this business! I brought my laptop that is approximately 3 to 4 years old to this shop. The hinge was broken. I thought it would be a simple repair but it wasn't. The owner made sure he took his time with the repair. When I got my laptop back I had a new case and new screws plus added memory and laptop runs so smooth now! Thank you! read more

Wanted to shout out Dylan who gave me the most cost-effective solution for my laptop! I was expecting a hefty fee, but was in-and- out in 20 mins and only paid a small counter fee! Thank you so much, Dylan! I would highly recommend this location. read more

My laptop had a blue screen error code and I tried troubleshooting it myself using google searches and YouTube and despite all the resources we currently have nothing I did seemed to work. After looking through a couple of other computer repair shops most of which seemed to be able to do simple things such as "making my computer go faster" and such. However Computer Renaissance was the only place I found online that knew how to fix the most complex problems despite their not so many reviews. Long story short Dylan managed to get my computer repaired again for a reasonable cost. I recommend to take it to Dylan if you need ACTUAL computer expert help. I will be seeing them again if I ever need help on anything! read more

These people hooked me up. I went from store to store, needing a small specific detail, basically a CD with a specific form of software burned onto it, and I went three places, two laughed me out the door, and another wanted to charge $20 for one CD! I went to this computer renaissance, and they hooked me up at a very reasonable price. The took care of me because they felt they needed to satisfy the customer. The work was minimal on their part, and they could have tried to snow me over. If you want to go try an independent computer store for the personal attention, this is the place to go. read more

I used them years ago and they were great, so when I needed help with my laptop, I went WAY out of my way to go to them (25 miles). They had it for 4 weeks. It needed a new motherboard. When I got it back, it took me two days to fix things they shouldn't have messed with and I have all kinds of strange email addresses in my email. Last time they'll see my business. I also had to call continually to see what was happening with my laptop. read more

I wanted to rate my visit with Dylan Thomas at Computer Renaissance today . It was definitely a five star experience . After four grueling days trying to purchase and set up a new laptop with Best Buy , Dylan had my computer out the door first thing in the morning and took extra steps to show me everything I needed to know ...Much Appreciated !! read more

I can't put into words how helpful Dylan is! Whatever the problem is, he'll give you a fair assessment of what needs to be done without any price gouging or overselling. Dylan is an articulate and extremely helpful guy who really wants to make sure that you never have to go back! 5-star service--look no further. read more

Very helpful and seem honest -- an important trait in a service where the skill/knowledge level is often very skewed. My laptop could not be saved, but they did their best to recover my files. read more

My laptop suddenly became unusably slow and I reluctantly decided to find a place to try and fix it when I stumbled upon Computer Renaissance. I was fearful that my laptop wouldn't be salvageable, but these guys found the problem in the manufacture's software for the hard drive and now it is good as new. I was expecting to pay well over $100 for this repair, but I was only charged $50 after they spent 3 days and no telling how many hours to fix it. I was ELATED!! I will no longer be reluctant to take my laptop to them if I ever experience any problems in the future for I now know that these guys will do whatever it takes to get to the bottom of the issue and exhaust all measures to fix it. I highly recommend anyone experiencing problems with their computer to bring it to Computer Renaissance! read more

Dylan is the man! My old PC laptop bit the dust. All I use it for is an ancient version of Autcad, so buying something new just wouldn't work/be compatible. Dylan took a look at my situation and recommended the right laptop/OS. He even told me a few locations to look. I found exactly the thing I needed, per his recommendation, and at a fantastic price. I brought it back to him and he quickly set it up to get me going. Thanks, Dylan. I really thought I was screwed! read more

Called this store to ask about availability of a USB Y-cable (2 males-1 female) so that my external hard drive could draw more power from the computer without needing an external power supply. Instead of a simple yes/no answer, I got some idiotic "know-it-all" who tried to "educate" me on why such a thing can not and does not exist. Blathered on about how it's "not technically possible". Yea. Okay buddy. So I ordered one from Amazon and it works great. I would avoid this store. Knowledgeable tech store employees are great, and I can even tolerate employees who aren't so knowledgable as long as they can acknowledge the gaps in their knowledge and refer me to google or whatever. But this place clearly encourages their employees to just make crap up to feel superior to their customers. Will never give them my business. read more

Great team here. They gave me a best and worse case scenario when my computer froze on me. They did a great job and this was more affordable than Geek Squad. I am happy that I found my computer repair team whenever my business needs help. read more

My son needed parts replaced in his PC but didn't check to make sure they were all compatible. Dylan was very helpful, researched what I as needed before starting, got the job done quickly and worked with to stay within budget. I will definitely use him again. read more

Best retail experience i have had all year! Amazing staff, very helpful, went above and beyond to the 10th degree to help me find the part i needed! Great staff, will highly recommend! read more

Dylan was great! Was knowledgeable, fair, and went out of his way to help me out. Highly recommend. I will definitely be visiting again whenever my next computer issue strikes! read more

I have used this store three times. One for a data recovery. One to build a custom computer when I wanted to stick with Windows 7 and not Windows 8, and all the Windows 7 Dells had low specs, and now for a cleaning/checkup. Each time I have been very pleased. The staff is knowledgeable and courteous AND honest. Will keep going back. I don't remember who I had the other two times, but this most recent times I had Scott. :) read more

I love these guys. They are very honest, charging me low prices, when I really, frankly, do not know what is going on with my Mac. I go between them and the Apple store, and they are very clear with information. Great service I'm relieved to have found. read more

I had them replace the hard drive in a laptop a couple of years ago and it went well so I tried them again. I had them put a new solid state drive in my iMac. I got it home and the drive worked but the wi fi no longer did. They had screwed up the hardware. Took it back and they fixed the wi fi but pinched the monitor wire putting it back together. Took a week to order the new wire (ever hear of overnight shipping). Repaired that and had apparently had screwed up the fan sensor (I hadn't had it home long enough to discover this before). I took the half labor refund they offered (really?) and used to pay Zmac to actually fix the thing. I will start there next time. read more

I had used Computer Renaissance twice in the past & had one good experience and one not so stellar experience. I like the owner and he seems professional and knowledgeable. I had a minor issue and decided to try them again for what should have been an easy, quick fix. To my great surprise, they told me my computer was unusable and the motherboard corrupt when it had been working fine before and did not have issues when I brought it in. They also said it would cost more to fix than it was worth and "kindly" offered to safely dispose of my computer for me. As my computer was a top of the line older model, it still had value and I am fairly certain I was scammed and it was likely re-sold after they fixed the minor issue. I read an article about common computer store scams and it really seems I was the recipient of one by one of their techs who made up an issue other than the one I brought it in for. Very disappointed and they have lost a customer for good. I do not recommend this company. read more