Services - Idalmi St Barth
Manicure
Manicure and pedicure
Nail fill-in
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After messaging through Yelp, we confirmed our appointment for my daughter at 1:30pm and I gave the owner my contact information as requested. At 1:00pm the next day (day of the appointment, I messaged again and told her we are eating next door and we'll see her at 1:30pm. She messaged back..."sorry, but that appointment is already taken". Really? The excuse they gave was that I never confirmed. She said I needed to do it through the app...which she never told me. Nor did she call or text me to let me know, if that is their procedure. She then offered a 2:30pm appointment. No thanks. Appointments are made for a reason. We had things to attend to later in the day. See screenshot of us agreeing on 1:30pm. They need to get better with the customer service. Boutique nail salon or not, you need to leave a good impression, which they failed to do.
So, so disappointed by this place, especially because I thought I had found my new spot in Miami. Everyone here seems so nice and friendly! I decided to treat myself to a manicure and regretted it. My experience here was one that truly upset me. I called on a Tues not realizing that they were closed to make an appointment but actually did hear back that day which I appreciated. They made an effort to still maintain appts despite not being open for business. I made my appt and let the girl know that I wasn't sure exactly what service I required bc I'm not familiar with anything more than just a standard manicure and gel. I called the next day about 30 minutes before my appt to let them know I was going to be 10 min late. Instead of having me just come in, they moved my appointment to 30 minutes later which was a bit of an inconvenience bc I had some thing later, but I wanted to be accommodating given that I wouldn't be able to be at the exact time of my appt. I get there on time for my new appt and I'm told it will be about 10 minutes waiting. 45 minutes into my new appointment time, which was 30 minutes after my original appointment time, I had still not been seen. Cannot imagine if I had made it on time to my original appointment. I expressed frustration because I had a commitment later and they told me that they might not be able to see me if I had a time constraint. This was extremely frustrating, but I rearranged my plans in order to stay since I was already there and had spent at this point over an hour working with this appt. While I was waiting I showed the owner what I wanted - few images to give her an idea of the design and then 1 to show her the shape. I told her that if it was too expensive given that I'm not working, I would go with simple gel. She said that what I wanted would be acrylics and told me that the price was $65 (over double gel), but I decided to go for it. The entire time I was waiting, the couple that was there was yelling across the salon to each other to a point where everyone else in the salon was looking at each other. When they left everyone breathed a sigh of relief and the people who worked there were talking about It and how uncomfortable it made everyone. I was frustrated that instead of asking them to keep their voices down and not disturb everyone else in the salon, the workers chose to instead to make everybody else uncomfortable around them. Finally started getting my nails done and when the technician asked the owner, who had explained the price to me, for white to do the details, the owner came over and told me that it was more to do a design. I asked her why she had told me a price before when I had very clearly showed her the designs that I wanted and all she said was that any salon would tell me that a design is extra. I said I understood but that I had specifically asked her the price for what I wanted and she had not given me an additional price that she was now telling me. At this point I already had the acrylics glued to my nails and didn't really have a choice because what I was paying for was half done. If I had to get a solid color which as you can see from my pictures is not too different from what I have gotten with gel, I would have just gotten the gel which is a much cheaper option especially given my circumstances. She did not offer an alternative and basically left me with no choice but to get a solid color. I was very overwhelmed by the situation overall starting with how late it was, having to move my plans around, and how uncomfortable the previous guests had been and now being faced with no choice but to either pay more or not have the design that I had half already paid for, that I quite literally started to cry. When I tell you that the entire salon (including a guest that did ask me if I was OK) could tell that I was crying I am not exaggerating. However I am also not exaggerating but the only person that offered any type of acknowledgment was a nail technician who just gently told me it was ok. Everyone else at the salon IGNORED me, while I sobbed, NEVER apologized for the confusion or offered any type of alternative. Just that it was normal to be charged more for a design, which she knew I didn't know and never told me from the start. The worst part was, I got home to see that both my polish change on my toes and the acrylics themselves, which again, were a design and shape I could have gotten with basic gel, were poorly done. There is no excuse for the way they treated me and I would have gone back to have them fix something that cost me more than I could afford had I felt more comfortable, but they made me feel truly terrible there. I had such high hopes since everyone had seemed so sweet, but ignoring a customer clearly distressed and on top of that doing a terrible job on the nails is one that I cannot excuse. I truly wish they had been more empathetic and tried to work with me on a solution instead of being cold toward me.
I came here after coming across their page on Instagram and I have to say that I recommend this place to anyone looking to get their nails done! The staff were all friendly and helpful. Thank you Blanca for the amazing nails. I will definitely be coming back.
Love this spot! So pretty inside and welcoming. Got my nails fixed and I am in love! The staff is very nice and great to talk to. My nails were a mess and needed some love, I am so so happy with the outcome! Unfortunately I live in New York so it will be awhile before I come back, but when I do visit Miami Beach again, I will absolutely be coming here!
I would not recommend this place for the price that the charge I'm aspecting a beautiful work they removed my gel-x that I got done in San Diego for 35 dlls that look incredible purple wt unicorn effect because I have one broken and put new set 125 that how much the charge me for remove and put new set they look nothing wt I asked for really upset. Over charge for a really bad job
So, my husband found this place online while we vacationing in Miami at Fontainebleau Hotel. Can I say we were sooo amazed by the professionalism and service! These young ladies really know how to treat you, the care and the smiles just made it a pleasant experience. They turned me on to a new nail color line called DND...my pedicure was amazing! My husband was quite happy with his pedicure as well, we're in Miami a couple times a year & will definitely be back!!
5 stars given where it is deserved! It is very hard to find such a good salon in Miami and let alone in Miami Beach. From the first experience with booking an appointment, to the way they greet you. Great service, products, and price point! I got the Gel X for the first and I'm very happy with how my nails came out. I came out with booking my next two appointment ! Highly recommended!
New to Miami Beach, and a bit fanatic about my mani/pedi routine, I came across C&C Nails on Yelp, read the reviews and decided to give it a try. I was skeptical at first given my experience at another nail salon but C&C not only didn't disappoint, it was one of the best gel + acrylic natural (ie my own nails) manis I have ever gotten. My nail technician was Veronica who is frankly an artist through and through. Her technique is flawless and her attention to detail is amazing. On top of the beautiful manicure, I opted to add a pearl chrome finish and the results are just beautiful. Carolina,the owner of C&C, is so wonderful to engage with, super nice and accommodating. It's a wonderful local business and we will be coming back.
4 years ago
Best nail salon on the beach. I always feel taken care of when I walk in. Blanca and VV are the BEST for nail art. They can seriously achieve any look for you. I won't go anywhere else. Appointments need to be made in advance, I don't think they take walk ins. I'd also like to give a special shout out to Zabrina, an incredibly generous customer that was in the salon last time I got my nails done. She overheard me mentioning that I was doing my nails for my upcoming wedding and insisted on paying for my mani pedi. Zabrina, I was so incredibly touched by this act of generosity! I hope somehow you see this. read more
4 years ago
6 years ago
This place is super cute! but somethings to need to be fixed or updated like the towels they use, and the tools for nails especially. I noticed they had rust on them, and the towels definitely need replacing. During covid especially - cleanliness needs to be really important I'm learning I don't enjoy going to places where the nail techs also do the waxing, they always do one better than the other and my wax was not as great as my mani/pedi But all in all I'm happy with my services, my nails are super cute! The girls are very kind and welcoming, I appreciated that and felt cared for, it was easy to make an appointment. Even though there are some changes that could be made I want to give 4 stars because there can always be a way to express room for improvement without damaging the well being of the business. read more
Business owner information
Paola G.
Dear Lauren,…
6 years ago
After messaging through Yelp, we confirmed our appointment for my daughter at 1:30pm and I gave the owner my contact information as requested. At 1:00pm the next day (day of the appointment, I messaged again and told her we are eating next door and we'll see her at 1:30pm. She messaged back..."sorry, but that appointment is already taken". Really? The excuse they gave was that I never confirmed. She said I needed to do it through the app...which she never told me. Nor did she call or text me to let me know, if that is their procedure. She then offered a 2:30pm appointment. No thanks. Appointments are made for a reason. We had things to attend to later in the day. See screenshot of us agreeing on 1:30pm. They need to get better with the customer service. Boutique nail salon or not, you need to leave a good impression, which they failed to do. read more
Business owner information
Paola G.
Dear Mike,…
So, so disappointed by this place, especially because I thought I had found my new spot in Miami. Everyone here seems so nice and friendly! I decided to treat myself to a manicure and regretted it. My experience here was one that truly upset me. I called on a Tues not realizing that they were closed to make an appointment but actually did hear back that day which I appreciated. They made an effort to still maintain appts despite not being open for business. I made my appt and let the girl know that I wasn't sure exactly what service I required bc I'm not familiar with anything more than just a standard manicure and gel. I called the next day about 30 minutes before my appt to let them know I was going to be 10 min late. Instead of having me just come in, they moved my appointment to 30 minutes later which was a bit of an inconvenience bc I had some thing later, but I wanted to be accommodating given that I wouldn't be able to be at the exact time of my appt. I get there on time for my new appt and I'm told it will be about 10 minutes waiting. 45 minutes into my new appointment time, which was 30 minutes after my original appointment time, I had still not been seen. Cannot imagine if I had made it on time to my original appointment. I expressed frustration because I had a commitment later and they told me that they might not be able to see me if I had a time constraint. This was extremely frustrating, but I rearranged my plans in order to stay since I was already there and had spent at this point over an hour working with this appt. While I was waiting I showed the owner what I wanted - few images to give her an idea of the design and then 1 to show her the shape. I told her that if it was too expensive given that I'm not working, I would go with simple gel. She said that what I wanted would be acrylics and told me that the price was $65 (over double gel), but I decided to go for it. The entire time I was waiting, the couple that was there was yelling across the salon to each other to a point where everyone else in the salon was looking at each other. When they left everyone breathed a sigh of relief and the people who worked there were talking about It and how uncomfortable it made everyone. I was frustrated that instead of asking them to keep their voices down and not disturb everyone else in the salon, the workers chose to instead to make everybody else uncomfortable around them. Finally started getting my nails done and when the technician asked the owner, who had explained the price to me, for white to do the details, the owner came over and told me that it was more to do a design. I asked her why she had told me a price before when I had very clearly showed her the designs that I wanted and all she said was that any salon would tell me that a design is extra. I said I understood but that I had specifically asked her the price for what I wanted and she had not given me an additional price that she was now telling me. At this point I already had the acrylics glued to my nails and didn't really have a choice because what I was paying for was half done. If I had to get a solid color which as you can see from my pictures is not too different from what I have gotten with gel, I would have just gotten the gel which is a much cheaper option especially given my circumstances. She did not offer an alternative and basically left me with no choice but to get a solid color. I was very overwhelmed by the situation overall starting with how late it was, having to move my plans around, and how uncomfortable the previous guests had been and now being faced with no choice but to either pay more or not have the design that I had half already paid for, that I quite literally started to cry. When I tell you that the entire salon (including a guest that did ask me if I was OK) could tell that I was crying I am not exaggerating. However I am also not exaggerating but the only person that offered any type of acknowledgment was a nail technician who just gently told me it was ok. Everyone else at the salon IGNORED me, while I sobbed, NEVER apologized for the confusion or offered any type of alternative. Just that it was normal to be charged more for a design, which she knew I didn't know and never told me from the start. The worst part was, I got home to see that both my polish change on my toes and the acrylics themselves, which again, were a design and shape I could have gotten with basic gel, were poorly done. There is no excuse for the way they treated me and I would have gone back to have them fix something that cost me more than I could afford had I felt more comfortable, but they made me feel truly terrible there. I had such high hopes since everyone had seemed so sweet, but ignoring a customer clearly distressed and on top of that doing a terrible job on the nails is one that I cannot excuse. I truly wish they had been more empathetic and tried to work with me on a solution instead of being cold toward me. read more
Business owner information
Paola G.
Monica, you were blatantly rude and disrespectful to your service…
5 years ago
I came here after coming across their page on Instagram and I have to say that I recommend this place to anyone looking to get their nails done! The staff were all friendly and helpful. Thank you Blanca for the amazing nails. I will definitely be coming back. read more
2 years ago
6 years ago
Love this spot! So pretty inside and welcoming. Got my nails fixed and I am in love! The staff is very nice and great to talk to. My nails were a mess and needed some love, I am so so happy with the outcome! Unfortunately I live in New York so it will be awhile before I come back, but when I do visit Miami Beach again, I will absolutely be coming here! read more
3 years ago
I would not recommend this place for the price that the charge I'm aspecting a beautiful work they removed my gel-x that I got done in San Diego for 35 dlls that look incredible purple wt unicorn effect because I have one broken and put new set 125 that how much the charge me for remove and put new set they look nothing wt I asked for really upset. Over charge for a really bad job read more
6 years ago
So, my husband found this place online while we vacationing in Miami at Fontainebleau Hotel. Can I say we were sooo amazed by the professionalism and service! These young ladies really know how to treat you, the care and the smiles just made it a pleasant experience. They turned me on to a new nail color line called DND...my pedicure was amazing! My husband was quite happy with his pedicure as well, we're in Miami a couple times a year & will definitely be back!! read more
5 years ago
4 years ago
6 years ago
5 stars given where it is deserved! It is very hard to find such a good salon in Miami and let alone in Miami Beach. From the first experience with booking an appointment, to the way they greet you. Great service, products, and price point! I got the Gel X for the first and I'm very happy with how my nails came out. I came out with booking my next two appointment ! Highly recommended! read more
3 years ago
5 years ago
4 years ago
Business owner information
Paola G.
Hi Ravneet! We are sorry we couldn’t meet your expectations.…
5 years ago
Business owner information
Paola G.
Dear Britanny, we carry 3 different polish brands: OPI, DND and The…
8 years ago
New to Miami Beach, and a bit fanatic about my mani/pedi routine, I came across C&C Nails on Yelp, read the reviews and decided to give it a try. I was skeptical at first given my experience at another nail salon but C&C not only didn't disappoint, it was one of the best gel + acrylic natural (ie my own nails) manis I have ever gotten. My nail technician was Veronica who is frankly an artist through and through. Her technique is flawless and her attention to detail is amazing. On top of the beautiful manicure, I opted to add a pearl chrome finish and the results are just beautiful. Carolina,the owner of C&C, is so wonderful to engage with, super nice and accommodating. It's a wonderful local business and we will be coming back. read more
Business owner information
Sandra D.
It was sooo wonderful to meet you and we’re glad you found us! I…
5 years ago
5 years ago
Honestly, the main reason I'm writing this review is because I want to bring awareness to this. It could happen at any salon, but unfortunately it happened to me at this one. I got Apres Gel done on my nails with the extensions since my natural nails were too short. I had to come in a total of 4 times to manage to get a manicure, pedicure & then a color change since the initial white color I got did not last more than a week. (They're scheduling isn't great) they were running late the day I went & I didn't have time to wait. But all in all, the reason I am extremely upset is because after 3 weeks of having them fall off, break, chip, you name it, I went back to get them removed because I couldn't deal with it anymore (had to pay additional to get them removed- total of $160 was spent on just hands and feet) now my nails are literally breaking apart, down the middle, on the sides, they have never been this brittle it's honestly the worst experience I've had getting my nails done. The only positive thing I can say is that the nail tech was nice and did her best, then again I feel like that's their job, so you never know...she recommended I try acrylics next so they don't fall off as easily! Yea, NO. Not coming back here ever again. read more
Business owner information
Paola G.
Hello Fiorella, We are very sorry this happened to you when you…
5 years ago
5 years ago
9 years ago
7 years ago
9 years ago
I'm not used to leaving reviews online, but this place and the awesome people working here absolutely deserve it, from the owner to all the nail technicians, Carolina and especially Ely, who has helped me every time. My nails were in bad shape thanks to a previous salon and their careless treatment. Ely is super sweet, thorough and such a perfectionist, she truly cares. I always feel like hanging out there with here after :) read more
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More info about Idalmi St Barth
766 W 41st St
Miami Beach, FL 33140
Directions
(305) 397-8589
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Visit Website
http://www.selfcarenails.com
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Do you have a price list for manicures and pedicures? Thank you.
Manicure- $15 Gel Manicure- $30 Dipping Powder- $45+…
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