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    Icon Nails

    5.0 (1 review)
    Closed 9:30 am - 7:00 pm

    Services - Icon Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    10 months ago

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    Zen Nails Lounge

    Zen Nails Lounge

    (277 reviews)

    $$

    Broad Ripple

    I had a really great experience at Zen Nails, I LOVE my nails!! They were friendly and attentive to…read moremy requests.

    I don't know what happened today. I have been here plenty of times and I wasn't treated as such. I…read morebooked a manicure online with Tommy at 11:30am on Friday. I called after realizing I wanted to add a pedicure. They asked me to come in early at 10am and I agreed. I got my pedicure done and issues didn't start until the nail tech couldn't paint a tiny red heart on my big toe after 3 attempts . I said, no worries, I'll go without. I was ok with just the plain polish on just my toes. I got finished at 11:18am and noticed Tommy was having someone else sit in his chair. Confused I spoke up and showed my confirmation. She said oh must've been some mix up or confusion. After 15 minutes of waiting she offered me the man that couldn't paint a heart of my feet to then do my nails, I quickly said no, he can't do the style I want. She said don't worry, I will step in when it's time. Because it was getting late, I agreed. After about 6 minutes I said, you are aware I'm getting gel extensions right? The lady then informed me didn't know how. So I had to sit about 15 minutes. A nice older lady tried to help but she struggled. I have large bubbles under majority of my nails and they're sore. Because of this, the polish is blotchy. The lady who was rude from the beginning stepped in when it was time for the design and she couldn't do a simple heart either. So I said never mind, it's ok. I'll go without. I was then told I was being difficult which confused me because I'm a paying customer. I asked for her to do one final wipe down on my nails before a lot of lent from their towels was stuck to it. She quickly said no, you get what you asked for. I said hey, I love this place, I'm not trying to be rude. I just want them wiped down. So she finished up. Before I left I turned around and said. All of this could've been avoided if Tommy was doing my nails like I requested online. Tommy then waved at me and I left. I hate this because he really is the best. Whoever the young lady is running the schedule is quite rude. I don't know if I'm going to return.

    Icon Nails - othersalons - Updated May 2026

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