I tea is one my top favorite boba places to go to. They have all different types of boba drinks ranging from fruity tea, milk teas and smoothies. I usually go for a fruit tea or their mango sago but I was craving a brown rice milk tea which tasted amazing. I didn't want the agar boba that it came with so I substituted for boba. This is one of the few boba shops I know that you are able to substitute. Highly recommend ordering online. You will receive a text when ready. They also have a decent size parking lot which is great. read more

i-Tea - M2. Honey Brown Rice Milk Tea Substitute agar for boba - Juice Bars & Smoothies Near Me - Castro Valley, California

Drink/food is good. But customer service is wack, I was reviewing the menu when one of the male worker told me to move to the other line and not stand in front of the pick up side (it was two line one for mobile pick up and order in) but not sign was to show. Female cashier (purple hair) showed no interest In taking the order, she was getting irritated cause we didn't want 100% sugar and regular ice. We changed all drinks to 50% sweet and light ice. But drink still came out to be supper sweet and a bunch of ice.. read more

I went in on a holiday, Monday at 3pm. I waited 20 minutes and went to cancel my order. 1/2 drinks were ready. He gave me a full refund. The owner or boss said it usually takes 30 minutes. There is also no restroom or place to sit. read more

Placed an order over the phone, man who took my order was rude. When I arrived they made my order wrong so I had to wait 10 minutes for them to remake it. I finally got my drinks and the drinks came with very little boba compared to how they usually make them. Extremely disappointed do not recommend. read more

i-Tea - C1. Signature Milk Tea - Juice Bars & Smoothies Near Me - Castro Valley, California

Very delicious boba! Menu has a large variety of options to serve your taste any day you want!

Always good! Love allll their snacks and meals and drinks! They changed from dine in to grab and go only. But quality is still the same. I always stopped by here after I get my massage from the place down the way in the same shopping strip mall. Or whenever I'm craving their delicious Fried Calamari!!! LOL read more

i-Tea - Y4. Fried & Seasoned Calamari - Juice Bars & Smoothies Near Me - Castro Valley, California

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For such a hot day, I took my daughter here to grab a drink. We ordered winter melon milk tea (with grass jelly, 30% sugar) and the signature boba milk tea (50% sugar). It wasn't busy when we arrived so our drinks were ready in about 5 minutes. When I drove by this place, I was quite skeptical about the area. This plaza seems dated and unsafe. However, as soon as I walked in, the store was clean and modern. Besides drinks, they do serve food but there's no seating. read more

i-Tea - Signature Boba Milk Tea & Wintermelon Milk Tea (with grass jelly) - Juice Bars & Smoothies Near Me - Castro Valley, California

Mango Sago is our favorite drinks when we come to this Itea. They are consistent good with making our drinks. I'm so glad this particular store survived the pandemic. Not a whole lot of Boba teas places have Mango Sago in their menus. The Cheezma dragon fruit drink is also good here. read more

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This i-Tea location is a bit hidden in a small plaza, but they are always busy. Their location / parking is a bit awkward to get to and maneuver in, but there is usually parking off to the side. This is the spot I usually come when I am with my cousins and family because of the convenience and the fact that they prefer this spot over the other spots in Castro Valley. I usually get either their jasmine milk tea with boba & grass jelly or their mango sago with boba. Also, they have onigiris (I have not seen it at their other locations), so I would usually get their #8 Crab Meat Avocado one sometimes. My family would get a variety of their fruit teas or milk teas (usually strawberry fruit tea and taro milk tea) and their snacks as well. Their milk tea is hit or miss, depending who made it because sometimes it tastes a bit too creamy and other times it tastes pretty watered down, but the last few times, it was decent. The mango sago tastes good usually, but the issue is that the drink is never cold enough, so it taste a bit lukewarm, even at regular ice. My family usually likes their drinks, as long as they get the topping correctly. The last few times, they either add the wrong toppings or forget 1 of the toppings in each of our drinks, so my cousins and I have to double check our drinks before bringing it back home for everyone. read more

People have recommended i-Tea but first thing things first. The service here is not good and their drinks aren't bad. They take forever to make drinks and have tons of machines. Then you have workers outside smoking on the side which makes this not kid friendly. The cashier made a mistake on my friend's order and rather than resolving the issue he was charged for both drinks. This type of service is unacceptable as the cashier wasn't has little attention to detail. The drinks again are ok but the service makes you say I am not coming back. One and done for me bye iTea. read more

Horrible service. We asked no ice and they still added ice on two subsequent orders of bobba. They were out of bobba but still charging for full price. When we said additional bobba is extra so NO bobba should be discounted. The response we got is can we add another type of bobba. . Very expensive and nasty approach to customers. read more

Always been a fan of i-Tea ever since my wife introduced me to it. The drinks are good, they aren't spectacular. But for the price you pay, and the quality you get, THIS IS THE SPOT! Other than the lower price, I like that you're able to make substitutions here without paying extra. There are plenty of other boba places where you can remove a topping no problem, but if you want to switch a topping that'll cost extra. Interesting enough, I really really like their food as well. The i-Tea kitchen is surprisingly good. The menu is expansive, but I've really enjoyed every food item that I've ate from here. Only wish the prices of the food was cheap as their drinks. Oh wellz I only wish this location was open for dine-in. It's been to-go ever since the pandemic started. Other than that, definitely try them out, you won't regret it! read more

I love coming here for boba very very often and I always have had great experience with the workers as well. This place had a good vibe my go to is mango strawberry fruit tea with mango popping boba ! read more

Drinks taste great. But expect to wait over 40 min for 1 drink. Doesn't matter which way you order beforehand. Don't think it's that great to warrant all that. read more

Very long wait for no apparent reason. Only ordered two drinks and had to wait a minimum of 25 mins with nobody else ahead of me

We came here once a few months ago and I was a bit underwhelmed with the tea drinks. The milk tea I had tasted a bit watered down and the boba had a harder texture. My husband enjoyed his drink though, so it might have been the milk tea I ordered. This is located in a busy plaza with limited parking on the weekends, so plan accordingly before coming here! I always smell the delicious popcorn chicken when coming here so I will definitely need to try that soon! There's always a crowd here on the weekends and during peak times. I do appreciate how the drinks come in a large cup! Next time I'll try to order something that's not milk tea and see if they taste any better, while pairing with the popcorn chicken. read more

I- tea you are so refreshing! I was craving for a sago drink. My bf and I wanted to get some kind of sago dessert, but all places for that closes early. So we decided to go to I- tea. I'm so glad we did. My bf ordered the mango sago and I got watermelon aloe sago. Both drinks were perfect to our liking. You get to choose the percentage of sugar level and ice for the watermelon aloe sago and the mango sago is standard with no changes. It was so refreshing and tasty that the next following weekend I had to go back and grab another drink. Maybe this weekend I will need to grab another. read more

i-Tea - Mango sago and watermelon aloe sago drinks - Juice Bars & Smoothies Near Me - Castro Valley, California

Walked in and ordered 1 drink at 2:41pm. Drink was ready at 3:15pm. Completely unacceptable. Never coming back.

This drink was a little too milky and there was not enough tea taste. But their boba was great. Just the right chewiness and texture. Usually their milk tea is the right ratio. Their service was okay, we ordered on phone and paid inside. The ambiance was chill and they have no tables to eat at. read more

i-Tea - 3G Milk Tea - Juice Bars & Smoothies Near Me - Castro Valley, California

My review is specifically for the guy with the black framed glasses working 1/26/2024 working around 4:45pm. This is a health code violation as he was sneezing multiple times without gloves or a mask on and didn't bother washing his hands. I made eye contact with him to see if he would go wash his hands and he didn't. He was handling drinks and passing people their snack orders. I am very disappointed that he didnt do it. I hope you guys make sure all your employees are following health safety protocols. read more

Idk if a boba chain needs a 5 star review but here it is I initially wanted just boba but I was curious how they'll serve a food bowl without any tables or chairs. Hokkaido milk tea: as the picture on the menu suggested, it has boba and pudding. Pretty standard hokkaido milk tea you know. But if you havent tried it before, pudding is a jello like substance that come sin strips and a little difficult to suck and tastes like milk, boba has nice consistency, I've tried many bobas before and they all vary in texture slightly but I love them all. I like them chewy. The drink, a teensy bit sweet, and milky. The pudding was inoffensive, I barely noticed it when drinking, it made sucking the straw harder some times. Not a fan of pudding but I got it anyways since still tastes good. pork bowl: my fav in it was the tofu, it had a lot of flavor was perfectly marinated. Everything else is pretty good too but doesnt stand out. My dad tried it and said the rice was really good so uh yeah he said that. Also it came in a takeout container, the container felt pretty cheap, a part of it was breaking a little. But the lid held in nice, I had it on the side in my backpack and nothing spilled. The fork was taped on the lid. Oh yeah, idk what the garlic is doing there lol Layout: the interior is a big empty room, kinda like a ballet practice room or dance practice room. With a cash register and the kitchen and pickup and badically everything on the right. The back is closed off. Extra note: Yes I ate it on the floor cause I biked there, and I wanted to try it fresh. There were no TABLES in the shop. Also they had those beep devices where you can order and just go back in your car and wait till the device beeps and you know your order is ready. I think my bowl made it take longer but my order took a little over 10 min. read more

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I usually had luck on picking good food and good drinks to try. Yesterday was one of those days that it was hot and I did pick hood drink to satisfy my thirst. Stopping by at i-Tea in Castro valley for the first time. Decided to pick P2. Lol. Can't pronounce the last word so ordered by the number instead. A few mins wait for the perfect drink to come. Worth it every single sip. It was one of the manager's recommendations. Don't miss out and try them. Parking can be busy. read more

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I love the white peach oolong latte from here! I like to go with 30-50% sweetness and it tastes amazing. I would highly recommend trying this drink! read more

Itea has been my #1 boba spot ever since they first opened. They are always so generous with their toppings and the quality has always been consistent. I've tried green milk teas from other boba places but theirs is superior. Their jasmine milk tea is fragrant and is a perfect balance of tea to creamer. I can't go a week without visiting this place! read more

i come here almost every week, it's amazing. there's a variety of food you can get too other than all the options of boba u can get. service is pretty good, js when it gets crowded it can get pretty hectic but it's understandable under times like that. ambiance is also good, js sad that we can't use the tables anymore. it is a great place where u can come with friends. 10/10 i always come again, i also noticed they changed their fruit teas flavor a bit. it's still really good i just noticed it. read more

The food and boba are soooo delicious I 100% recommend I-tea it is perfect for a snack or maybe even a meal after school or work!

I thought getting extra toppings would improve the split cup... but NOPE, barely an improvement. So $7.75 for a drink (not including sales tax)...$5.75 (drink) + $1.50 (size upgrade) + toppings ($0.50)... I-Tea Pros: -Quick food/drinks -Delicious food/drinks -Reasonable Prices I-Tea Cons: -Cost for Split cup ($1.50) -The amount you get from the split cup is pretty much the same as a tall cup. Lesson (finally) learned... do NOT get the split cup. It's essentially wasting $1.50 for a cup of extra space. read more

i-Tea - Taro Sago Dessert - Juice Bars & Smoothies Near Me - Castro Valley, California

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We are waiting for hours to get the order omgthey keep saying two minutes when i ask them read more

i-Tea - Juice Bars & Smoothies Near Me - Castro Valley, California

I've been obsessed with Oreo blended drink for the past couple of days and go there every other day. And the best pop corn chicken I ever had. I wish it opened earlier so I could go there before work. read more

I think Castro Valley i-Tea one of the best i-Tea's in the Bay- tied with the "OG" Oakland Chinatown one! The quality of their drinks is always top notch so they're one of our favorite go-to boba spots. For those of you that love toppings, 3G Milk Tea is the way to go. It comes with boba, pudding, AND grass jelly. Warning- treat this drink like a meal because it's super filling! As for fruit teas, our favorites are the Passion Fruit Green Tea and Strawberry Fruit Tea. The fruit teas run a little sweet, so I recommend adjusting the sweetness. This i-Tea location also has tons of food options! The Popcorn Chicken is always a solid choice. Big portions and the chicken quality is pretty good (aka it's not fried to a crisp like some other places!) Some minor cons- the online ordering system is not the most user-friendly. I've definitely had to restart my order a couple times. Lastly, the wait can be pretty long. I usually try to pre-order at least 20 minutes in advance! read more

i-Tea - Passion Fruit Green Tea & 3G Milk Tea - Juice Bars & Smoothies Near Me - Castro Valley, California

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Theyre service is very slow, I waited 10 minutes for 1 drink and still not ready for me.I just walk out of there because I'm already late for work. read more

Here's what we got. Classic Boba Milk Tea and Green Boba Milk Tea. At first we got 30% sweetness but then it was too sweet so I asked the lady to remake it. She did so right away and I didn't have to wait very long. We got Zero percent sugar and it tasted amazing They only had the option to order to go so that's what we did. The ambiance was just okay, more of a "fast food" boba place. My sister and I shared the drinks and below is my review of each drink Classic Milk Tea was very good at this sugar level! 9/10 Green Boba Milk Tea was a bit too floral for me but the sugar level was also perfect: 6/10 Boba: 9/10 chewy and great consistency read more

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This place gets pretty packed in a busy plaza. Parking can be a little crazy sometimes. Can't go wrong with itea! So many options for drinks and snacks! We usually get their Lychee green tea which comes w boba and lychee bits. Thai tea is always a good one here and popcorn chicken is a must! This location doesn't have dine in so when you order everyone's just standing around waiting for their order. No tables and chairs to sit while waiting. Always an option to order online too! read more

Tea is consistently good. I come here every week :) One advise for the owner and staff - please change your oil more frequently. The last two times I ordered the fried chicken wings they are super dark brown. Old oil is not healthy. I didn't upload picture but if my next order is the same like that, I will provide picture, drop your rating, and not order your fried food anymore. Please improve your fried food. Thanks. read more

Consistently fresh & fragrant Hokkaido milk tea. I like how the roasted tea has a coffee like after taste & for no extra charge you get the egg pudding & boba included. Now if they would start the rewards program again, I would be even happier. What makes ITea stand out is how th always provide service with a smile. read more

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Here's where iTea's marketing worked so well on me: pre-pandemic, they used to have happy hour in the evenings. As a post-grad, it was THE spot for me and my friends to meet and catch up over happy hour popcorn chicken + boba. I kid you not, we would be at iTea every Sunday for the late night happy hour without fail. So I was HOOKED. Post-pandemic, when they removed the happy hour (but someone please let me know if I'm wrong and it's actually still a thing!!!), I was bummed. But I was so sold still, I will keep coming back here for popcorn chicken every time. The popcorn chicken at itea is my favorite out of all of the boba shops in the area because I prefer a more meaty popcorn chicken vs the crispier fried ones at other places. I also appreciate that they put whole garlic in there, and I'm sorry to my friends who talk to me after, but I'm a garlic girl so it's goin' down. This location specifically has a house spicy aioli that is also really good. As for boba, it's pretty solid. I typically go with the okinawa milk tea at 50% sweet. Truthfully, I could go for a less sweet version still, but usually I'll treat boba as a real treat/dessert. There's lots of parking here and I definitely recommend ordering online before heading over. It's the most convenient way and it eliminates the wait time for you as they're often busy. The prices have gone up as the years have gone on so this is no longer a weekly thing for me, but whenever I'm in the area and craving a good popcorn chicken + boba, you'll find me at iTea. read more

I like the San Leandro location so I decided to grab a drink from the Castro valley location since we were in the area. I got a watermelon sago and it was delicious on a cold day. There's something about drinking cold drinks on a cold day that is really refreshing to me. The service was decent as they had a bunch of workers and lots of orders so the front desk was busy. The ambiance is outdated and no seating area. This location is a grab and go. They also have the front door wide open so the store is extremely cold. They also have random furniture that they could potentially move to have a seating area. Also they have plenty of parking as there is located in a tiny strip mall. read more

Every time I come back to the Bay, gotta stop by to get I-Tea. That Mango sago, and popcorn chicken hit like crack! Need more garlic in there! It get's pretty busy inside, but orders be quick! read more

Online or phone orders only! If you try to order at the window they'll tell you to go online or call. After that they'll text when your food is ready for pick up. Busy place and so a little slow to get food. Average taste. read more

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Great boba tea. My bad experience was regarding the cashier's demand to call me out in front of the crowd. The cashier stated my total, and I quickly scanned my phone on the credit card machine and stood to the side. Then the cashier called me out and said, "Sir, please sign and leave a TIP for us." I was a little taken aback since I always tip, but this time after scanning my phone, I didn't realize there was a giant screen under the cashier's screen that I had to follow instructions on. I agree if this were a sit-down place where customer service is provided with a personal waiter, but tipping to pick up a plastic cup to-go is nuts. Maybe the staff is not working in the right industry if they depend on tips. read more