Jason is a well trusted man with his work ethic and stands by his business. I had a problem and needed my apartment sprayed and he responded quick and came his next business day! I felt as ease knowing Jason took care of the pest issue going on in my apartment. He's trustworthy , honest and stands by his work. I definitely will use Jason for any of my needs if I ever need to again! 10/10 highly recommend without a doubt! Thank you so much ! read more

They have always been dependable and thorough! They have always been reachable on the phone and have responded to my questions. The man who performs the spraying always rings the doorbell and is very courteous. read more

Hydrex team is amazing to work with. They were able to accommodate the situation changes that we had. They offered the lowest price for great value for fumigation. Great communication and service. read more

I meant to post a review ages ago and can't believe I didn't! So this is years overdue. The short version: Jason is awesome -- extremely knowledgeable, thorough, professional, conscientious, and kind. The kind of person and business owner that I like to support and work with. I highly recommend his company. The long version: Our toddler son was waking up with what looked like a gazillion bug bites. We thought it might be bedbugs or mites of some kind, so started calling different pest inspection companies to investigate. We had several come out and take a look, and the first few really didn't seem like they knew what they were talking about or looking for, plus they tore my son's bedroom apart (moving furniture, removing bedding, etc.) without asking and without putting things back which was super irritating. One also suggested treating for pests even though they weren't sure there were any. When Jason came, he was the first person who actually knew what he was talking about, and could explain why he was looking for things the way he was, and why he thought the issue might be one thing or another. He also asked to remove bedding and move furniture, but then put things back as he found them. He has an innate understanding that he is in someone's home and they're having a stressful situation; he's also a parent and suggested that my son could be having an allergy to something. So on top of being good at his job, he also had good advice for this new parent! We ultimately didn't find any pests, and found out that our son was having an allergic reaction that we were able to get resolved. I will absolutely call Jason the next time we have any kind of pest issue in the future. read more

I have Jason come out every few years to do a termite inspection because I want to stay on top of things. He was referred to me by a friend. Jason is a true professional, very knowledgeable and does honest work. He takes time to inspect my home thoroughly and will write up a detailed report of his findings. Lucky I haven't had anything major, but I attribute that to my biennial checks. read more

We moved into a manufactured home. New to this type. They are very knowledgeable and also when I had questions, they really cared to help and answer. Our real estate agent W Pam's Homes chose them, & I'm glad Louise did read more

did not use the guys, they are very knowledgeable. I would not hesitate to call.

Hydrex gave us a competitive bid for a pre-move fumigation and subterranean termite treatment. Jason did a great job of explaining through email and a phone call what the treatment would be like, and answering our "newbie homeowner" questions. Fumigation was subcontracted to Best Care (see separate review). Wade completed the subterranean treatment ahead of schedule and checked with us on his work. The front desk was also responsive via phone/email. Overall, Hydrex made a complicated experience as simple as it could be -- nice work! read more

This was our third job for Hydrex. They sent Wade, an excellent carpenter, as well as pest control expert. Previously he replaced our wooden porch steps, and also repaired siding on two sides of our mobile home, including window frames. I was amazed at the quality of the work. This time Wade repaired the sub floor of our shower, repairing wood rot, and spraying for fungus and mold. The work was, as usual, 5 star. Now Bathfitters can come and install a shower, because they do not do sub floor repair. I am so lucky to have found Hydrex, and know I will get fantastic work, at a reasonable price. The next time I need repair on my mobile home I will check with Hydrex first! Thank you Judy, Jason, Ty, and especially Wade, our hero! read more

So I called for a bi-monthly service quote and was told by Paula that they are not taking any new clients in my area ?? Um ..... ok . So you're basically saying instead of hiring somebody else you just don't want any more business?? OK then, I am taking my business elsewhere. So if you're looking in the Tri Valley for service you might want to look elsewhere :/ SMH read more

What a great company! I've used them on several occasions for termite inspections and remediation and found Jason to be very responsive, competent with a real depth of industry knowledge. The front office was also very professional and usually answered the phone or called back quickly. I recently called to have Jason do a secondary inspection of my sisters house nearby when the first inspection by another company was inconclusive. Jason was able to quickly identify and rectify the situation which was a huge relief! read more

Jason from Hydrex just inspected my house. He did a thorough job, and explained to me the few anomalies that he found. GREAT WORK !

The folks from Hydrex are really amazing. We've been dealing with rats in our attic since April. For the first abatement, they patched up potential areas where the rats were entering. Unfortunately the rats still found a way in....not due to anything Hydrex really missed, but more about the tenaciousness of the rats. They came out the house three more times, all under warranty and at no charge, to help us find the new entry points. We worked primarily with Jason who took the time to explain everything about rat behavior. If you have rats, give them a call. read more

If I would have called this guy first, I would have saved $2,500 on nonsense. I have a very long story but I'll spare you. Direct message me if you want more details, happy to help anyone in the struggle. Long story short, I thought I had bed bugs. I called another service (you can find them on my list of reviews) and they sprayed my house for $1,000 never finding a single bug. Then I had two different K9 inspections (also on my list of reviews) which turned out negative for bed bugs -- but I still had these red itchy welts all over my body. I did some research. It could have been bed bugs, rat mites, carpet beetles or something else. So after all of that I decided to call a REAL exterminator and find out what was going on. Jason came by, super nice guy. We talked for a while. I told him my crazy story and showed him some of the "bites" on my back. He said they didn't look like bed bug bites to him. I was dumbfounded. So he did a search of my bedroom. He found one tiny mite and showed it to me and took it for testing. Meanwhile in our talks he asked me about skin conditions, if I changed soaps, etc and told me to try going to the doctor's to see what they thought. He never charged me for the visit. God save him. I had paid so much money before calling them that I was relived not to bust out my checkbook again. So as soon as he left I went to urgent care to get looked at. Well, turns out I had an allergic reaction to some antibiotics I had taken a week before. No bugs! $2,500 and a week at the hotel was all unnecessary. I could have went to Hawaii. **cries** He called me later to tell me about the mite he found but reassured me again that I didn't have a pest problem. Everyone has a mite here and there. I told him to send me his info, I will never call any one but Jason again. Amazing! read more

We had a small pest problem in our office in Watsonville so I gave a few companies a call for quotes. In the end Hydrex was the cheapest and the fastest option for taking care of our situation. The technicians name was Ryan and he did a fantastic job. He was very professional and I could tell that he really knew what he was talking about. We will be contacting Hydrex again in the future for any further pest issues. Thanks Ryan! read more

Writing a review for the aftermath... although I appreciated the service in 2015, for some reason I got an email notification that they were coming again in Jan 2018 even though the tenant on the email moved out 2.5 yrs ago and I sold my property soon after. Its seemed to be an annual bug spraying email notification, so thinking it was a mistake I emailed back letting them know I had cancelled service with them years ago and the new owners would not appreciate spraying without their permission... turns out they really were going to go and spray, so it seems like they were trying to take advantage of a spray renewal that I remember them trying to push for. All these bug companies are pushy, just be aware! They're like car salesmen! read more

Jason did a very professional job for me, and his fees are more than competitive. Kudos Jason, and thank you for your help in solving my problem. read more

We found a nest of black widows in our backyard! Yikes! I called several services and no one would come out that day. I got lucky with Hydrex! They were out within the hour and totally took care of the problem. Thanks Wade! I will definitely be using them for all my future pest needs. read more

These guys rock. I have used them for multiple treatments at a property. They are prompt, courteous and thorough. Their documentation is great. I had a last minute need for a treatment and Jason went by at 9pm to get it done. Talk about going above and beyond! I would give them 10 stars if I could. You should have no reservations about using this company for your pest-control needs. Highly recommend! read more

This company is very responsive, helpful, and informative. My tenant's left bedbugs behind and did not tell me. By the time they left the place was terribly infested. Although the treatment seemed to do the trick, these bedbugs were fortified and all did not leave. I should have had a dog come in to be sure they were gone, but with the poison along the edges of each room, the dog owner would not allow his dog in. I waited the full week I believe it was without removing the poison and then the new tenants moved in about 3 weeks later. (Should have brought the dogs back after cleaning the poison as Hydrex will come back within 30 days? for a discounted rate.) Unfortunately a week after tenant moved in she was out of her mind when her family had bedbug bites! Yes, she could have moved them in herself but since it was just a week of occupancy, we ended up tenting the entire place as some bedbugs are becoming resistant to these poisons. If you've got bedbugs, I'd tent the place next time as I spent 1K for Hydrex and then over 2K to the tenting exterminators. Be careful though, as some of these tenting employees or some thieves that watch these tents go up and wait for the airing out process to break in as what happened to us. What an expensive nightmare bedbugs are! Yes, I would hire Hydrex as they were so responsive, informative and patient with my madness during this terribly stressful time. read more

Very wonderful service. Professional staff and booking was not a problem! Wade came to help us with our cockroach issue and he was very kind and efficient. He is so friendly! Thank you so much for all of your help, hydrex! read more

Found a bunch of termite droppings in the garage and literally caused some sleepless nights. Thankfully it looked like it was isolated to a couple of beams. Jason at Hydrex, like the MANY other pest control companies I got quotes for, recommended a full house tenting because the termites could be anywhere and tenting is the only way to be sure to get them all. But given our special circumstances and a long list of reasons to avoid full house tenting, Jason was really supportive of the local treatment option for us. He gave us competitive pricing on it as well! His tech came out on time, explained everything that he was going to do, performed a local treatment, reported what he found when he did the treatment, and what we can expect to see going forward. The tech was professional, courteous, efficient, and an all around great guy! He warned us that we will continue to see droppings but that they will diminish over time. He did such a great job that pretty much immediately, the dropping stopped. He got them!!! And the chemical they use is transmittable from one termite to another. So if they sprayed one termite, it will spread it to others that weren't in the treatment area. The idea is that it eventually spreads to the queen and the colony dies. So far, a number of months post treatment, that seems to be what's happened. I'm so thankful to Hydrex. Jason and Hydrex are the BEST!!! read more

I'm a mom of 3 girls. I had something that no one could "diagnose" that was biting my daughters in the house. After a grueling 3 weeks of trying to figure out what it was, not sleeping at night, just like those bed bug tv shows where everyone gets all paranoid and itchy... Contacted Hydrex. We finally figured it out, and it was rat mites. Thanks to Jason coming over and helping me see what it was under a microscope. But I was now paranoid about the chemicals that pest control people use; and Jason was great. I felt reassured that he knows what he is doing, and that he doesn't use anything that he wouldn't use around his own kids. The mites went away and I kept using his services bi-monthly for the black widows and other spiders around our house... I am very happy with Hydrex and I would recommend them to anyone. I am only sad they aren't in Nevada where I just moved! haha. read more

This is a review of Hydrex and how they treated for bed bugs. I found their service to be very good, but I have no idea how they are for other forms of pest control. I waited almost a year to write this view partially because I'm a procrastinator but also because I wanted to confidently say that I no longer have bed bugs, and Hydrex was successfully part of the solution. I say that Hydrex was only part of the solution because I did a lot of work myself to try to best rid my life of bed bugs. This includes: - bagging all my personal belongings in giant ziploc bags - buying a Packtite and heat treating all the bagged items after treatment - dry cleaning or washing all linens/clothes on high heat - utilizing a beg bug-sniffing dog after treatment to double check As for Hydrex, the PCO was professional, honest, friendly, flexible with time, understood and explained the chemicals he was using (DE and Phantom) and their safety precautions. They offered treatments beyond the prescribed three in the case in which bed bugs might come back (which can be common) but fortunately did not. The PCO also treated my car for free, which is important because if a car is your main mode of transport, bed bugs were probably in there at some point as well. For anyone who is concerned about their mattress (I have a weird partial latex mattress with no springs so this was an issue for me), Hydrex does not steam clean mattresses or anything for that matter. Hydrex also had reasonable prices, which was $450 for one room (in a 3 bedroom house, which is probably more advisable to get the entire thing done) but knocked the price down to $350 since the room was thoroughly cleaned out. In addition they also did not charge for the initial inspection. The only criticisms that I'd have about Hydrex come down to the small details. For example, the PCO put on the mattress encasement but then threw away the zip-ties that are important for securing the zippers. Fortunately I found them and put them on myself. One thing that was useful was that they provided a list of tasks that should be done before treatment, but on the other hand, it did not say anything that should be done or what to expect afterwards. Fortunately consulting a friend who had eliminated bed bugs as well as frantic Internet research paid off so I felt OK about how to reintroduce all my items back into my room. I would definitely recommend Hydrex as a part of an integrated solution to eliminating bed bugs. If I had to do it again, I would definitely consider them but would do a pre and post-inspection with the bed bug sniffing dogs from CimexTek. read more

Hydrex did a great job on my rental complex . They were efficient, dependable and reasonable in price. Above all that, they are family owned and have been in the business for many years. I am sure I will be using them in the future! read more

I do not think they have free estimates, I believe they charge $125 for the estimate and once you decide to use them half of that can be used towards your service cost. Also, they minimum service cost is $360. I have used Hydrex twice. Once about 4 years ago when I have some pigeons nesting at my house. They put up pikes there. After they finished, they mentioned "well, just letting you know that the pikes will get rid of the pigeons, but small birds might be able to get in this space." Guess what? The small birds really come and nest there a few years later. So I have to call them to come by again. The thing that I don't understand is why they did not just put a mesh there to avoid any birds to get in when they first came? Shouldn't they understand that no homeowner would like any birds to live at the roof? I was happy about the work after it was done. They were on time and Wade is very efficient on his work. However, I am not happy that it takes them twice to do it right and I had to pay them twice. I do believe that their price is reasonable though. The other companies might give you a free estimate but they charge more when they service you. Which is why I asked Hydrex to come fix the issue again. read more

Jason serviced my house. He was pleasant, professional and did a great job so far in inspecting and baiting my home for rats and checking for termites. I'lll use Hydrex for fixing my home to plug the holes. We cannot say enough and will use Hydrex for any pest issues in the future. read more

I highly recommend Hydrex Pest Control of Santa Clara County! As a realtor in Silicon Valley I have used several companies and find Jason (The owner), Eva, Jeff, Wade, and their whole team to be the best in the industry. I always go to them first when I have an issue. They are an honest, hardworking team that takes great pride in their work and is not always out to make more money. I hire them for inspections, pest treatment, and property repairs. Jason is very thorough during his inspection and I don't always hear what I want to hear but if it's what needs to be done to fix the problem I listen. They stand behind their work and more importantly I am always happy with their results. I will continue to use them in the future. read more

These guys are awesome. Jason helped me out, very friendly, honest and straightforward. Wish there were more good smaller businesses around like this. Previous companies tried to sell me on big expensive plans. Jason gave me reasonable options and provided honest analysis. Thier prices are reasonable, not cheap, but fair. I strongly recommend and will use them again. read more

Paul Sanna was totally AWESOME! On time, professional and top notch! I would recommend him and his services to anyone!

I was covered in hives for a few months when I realized I had bedbugs that were causing this reaction. To say I was freaked out is an understatement. Jason from Hydrex was calm and matter-of-fact; just what I needed. He gave me such an educatoin that I feel armed and ready for future travels. We did some pre-treatment before calling Hydrex, and for 2 days I was bite-free, but on day 3...more welts. Jason came out quickly, and he explained how possible it was to bring them home and start an infestation; how well they hide. He was knowledgeable, and worked hard. I know what to look for in the future, how to protect myself, and best of all, I'm bite-free since Hydrex was here. I am very grateful. read more

We have been using Hydrex for a few years and are so happy with their service. They are always professional and helpful and they are there if you need them. I had an ant problem pop up right near Thanksgiving last year and I was expecting about 25 people for dinner. There were ants on the outside of the house and a different type of ant taking over my kitchen. I called and asked it they could help me out as soon as they could since I had so many people coming and the ants were everywhere. Jason showed up for us (after work even) to tackle the problem Jason saved my Thanksgiving and so far the ants have not returned. I recommend Hydrex to anyone looking for an honest pest control service and a service that helps you out when you are knee deep in ants, read more

I called Hydrex San Jose about bedbugs. I think when people call pest control they feel stressed and rushed and are therefore vulnerable to people in this business that are not honest. As in many other instances, I spent time looking at Yelp reviews and found it very helpful. I called several companies. The San Jose Hydrex office was responsive and more credible on the phone than others. Jason came to the house and was excellent: professional, knowledgeable, listened to our situation and was very informative which was calming and inspired confidence. He is experienced with and uses a range of methods, including heat, steam, a variety of chemicals, which is what you want in your corner if you are battling this pest. read more

Professional, honest, straight-talking, no-nonsense approach to pest control and at a fair price. We have used Hydrex Pest Control to assess both the house we are buying plus the house we are selling. Furthermore, we asked Hydrex to fix the problems that were identified in the reports. And we are extremely happy with the results. read more

We had a significant rodent problem at our property and hired Hydrex. They were ineffectual, bumbling and ended up not solving our problem...hundreds of dollars later. They also lied to us and our tenants, completely unprofessional! Then, to top it off, they over billed us and even though we complained, the charges came through. (Don't do auto billing for the wrong service!!!) We were able to work through our credit card company to reverse some of the erroneous charges...it's just your time sitting on hold, right? Do your homework if you're going to hire a pest control service and do not by any means hire these guys. Good Luck. read more

Ryan is our regular pest control guy. He is very friendly and professional and knows what he is talking about. Always on time when he comes out to spray. I would recommend Hydrex Pest Control out of all the places in Watsonville (we've tried 2 or 3 other companies). read more

They were excellent. I used them for a second pest inspection for buying a house. He found numerous problems that the first inspector did not find. He allowed me to follow him and explained in detail all the problems. We ended up staying with the house and will use him to help fix the problems. He helped find potential problems and gave great solutions. Jason, the owner, of this family owned business spent twice as much time as the first inspector checking all areas of the house. Very thorough and honest with his work. A definite sense that he enjoys what he does and has pride in his work. I can't say enough good stuff about how impressed I was with his work. read more

I've received a few bi-monthly services so far and am extremely pleased with my technician, D'mitri. He is professional, efficient and always has a great attitude. I've dealt with other pest control companies in the past and my most favorable experience has been with Hydrex. I highly recommend this company and if you're in the Monterey area, make sure to ask for D'mitri! read more

Hydrex has been helping us for at least 10 years if not more. The staff is very efficient, professional, reasonable and dependable. We use them for our homes and businesses and always recommend them to family, friends and business associates. read more

I have used Hydrex for years and they are on time and deliver a great service. They know what they are doing and the best way you know they have been there is the bugs are gone and you don't have to worry. If they come back so will Hydrex. read more