They have updated how they schedule and communicate appointments and have online billing now! Since that update, there have been no issues with appointments and paying / invoices. We are also still ant free, which is the biggest win. read more

They dropped off the face of the earth and I couldn't connect with them. Now they say they want to service home. I cancelled the contract earlier this month because of no show and no response. Something is fishy proceed at your own peril. read more

Very slow service. The service hasn't even performed yet, contract was signed and CC info taken. Nothing has happend since. It's been 10 days already. Would not recommend anyone. My husband met with someone in our house, they arranged a service. Very unprofessional approach and I wouldn't trust them ever again read more

We had a mixed experience with Habitat. While there were some bright spots, there was also a lot of frustration. Their initial inspection was very thorough compared to other companies, so we decided to go with them. We fumigated our house, and they were pretty responsive and flexible with the scheduling. There were a series of smaller jobs we also had them do--repair some facia, patch some holes under a door, repair some damaged wood, cap some beams. Odds and ends. That process was much more challenging to schedule. Habitat sent out a worker, and he started on the project, but it was clear it'd take longer than a day. The scheduling was pretty difficult--I think the root of the problem is that I was communicating with two entities. I'd receive communication through their online system with one person, and also via email with the owner. And the communication would not align. So for finishing the work, it took several emails, a few no-shows on Habitat's part, and three (or was it 4?) separate trips. It was frustrating. Most of the way through the second day, I heard the worker remark to the owner "there's still a ton of stuff to get done." The worker was not back for the third day, and I'd say the quality of the work was a bit rushed after that. For example, they said they'd remove and replace damaged wood. They replaced the plywood with new plywood, but the other small 1x2s that cover the outside of my house were just glued back on--despite being heavily damaged both due to termites and due to their removal by Habitat. I think Habitat's capable of better, but it just seemed like they were massively rushed / overworked. I felt bad--the owner seemed massively stressed and overworked. During the smaller jobs, Habitat repaired some plywood facing on the house. That revealed that there was substantial termite intrusion, much further than we'd originally thought. I'm very grateful to know this, and I was grateful that I went with the fumigation. Huge plus that Habitat identified this issue and shared it with me. Billing was another huge headache. Due to the inaccuracy in their appointment schedule, they accidentally billed us for the work before it was completed, contrary to what the contract said. It took two weeks and several communications (both in writing and in person) to reverse this. When we received the final bill, it was off by $1000. Fortunately, it was clear why, because you could look through the itemization and see where they mis-tallied the bill. But it took them over a day to fix that, and in the meantime I was receiving communications to the tune of "your bill is overdue, please pay your bill", which was anxiety-inducing. Summary: quality of the work: 3/5; communication: 1/5 (we gave up on all in-person communication at the end and just switched to having a written record of everything). But we were ultimately happy we had SOMEONE come out--otherwise our house might have experienced more termite damage! Habitat, if you're reading this: thank you for the work and for helping rid our house of termites. I hope you can fix the communication issues. And please have the owner take a vacation! :-) read more

This is a follow-up review. We had mice in the attic. The original service was great. They came out right away. Did a full assessment of entry points and arranged exclusion. Our roof line was admittedly very difficult to seal up but they gave it a good effort and I was initially pleased with the results. The reason for the poor review now is that about a month after the original service we have the mice returning. Due to the initial complexity that didn't surprise me too much. However, I have calling to ask for a follow-up visit. It's been several weeks and they do not answer the phone at all. Messages are not returned. Honestly, I'm not even sure they are still in business. read more

Rats & mice came back my house again and I signed up for another contract with Habitat. This time I have different experiences from my previous one and I felt I needed to revise my review. To summary, they failed to exclude rats & mice during the contract year which was ended in the late December 2024 or early January 2025. My main complain was it was super hard to make a schedule. They didn't pickup my phone call and no call back for a voice mail. I always had to go through the owner to make a schedule which took a couple of days minimum and more than a week some time. Even after making an appointment, a technician was often late or even didn't show up due to too many appointments. Once a schedule slip happened, it was not a next day visit but I had to reschedule at another day which was a week or two later. Some of their technician had amazing knowledges which were helpful to me as a home owner. The problem was I cannot get enough services from them. I strongly recommend Habitat to have enough staffs for better customer experiences. I'm revising a three star but my intent is 3.5. read more

Appreciation to Minh and his team for working hard to rid our house of a digging pest problem. It took a few tries, but staff was generally responsive to our updates and Minh was able to come by quickly both times. We're now happily backyard pest-free and hopefully things stay that way for a while to come. Our first call to them for an assessment went smoothly and they were able to schedule us fors something within 3 days. Minh then called me directly to squeeze us in the next morning! Definitely much appreciated given the stress of the situation. Minh was the person to drop by for both visits we did have and he was quite clear and detailed in his explainations about his assessment and what he planned to do in response (which I do appreciate as a novice in the field). Billing afterwards was straightfoward; we paid for the first treatment via a credit card form and had it guaranteed for 3 months afterwards. We called them back after 2 weeks since things weren't improving and they honored that guarantee without question. The second time seems to have done the trick though, so we're knocking on wood here more than 4 months out. Either way if they end up coming back we'll know who to call now. read more

I have used Habitat Pest Control a couple of years ago and the service was good and took care of the spiders and roaches. Minh, the owner, is nice and they have discounts to get me to use their service. But over the past 4-5 days, I've been trying to get an estimate for a small condo for roaches but they never get back to me or call. I emailed 2x and I called once, nothing. Have to try another service now. read more

Minh is the BEST. I've worked with Habitat for years, and as a property manager there is nothing more valuable than a reliable, knowledgeable vendor. Big enough to take on the job in a timely manner, small enough to provide personal, white glove service. read more

The spray not enough,some space not spray, first time charge $250 just for little work

Reliable expert help with a rodent problem. Thanks Minh and team! Highly recommended.

Very good service Minh the owner is the best and knowledgeable and reliable ! Highly recommend

Quick answer to my inquiry thru Yelp. They also came quick for an on-site evaluation for a free quote. They did the job quickly and thoroughly to exterminate a yellow jacket ground nest. Let's hope the wasps won't come back. Good job. read more

We have been very pleased with Habitat Pest Control service in the past. They are reasonably priced, friendly and do good work. Hangook Lee called when he was on his way so we would know when to expect him. He was respectful of our property, donning booties over his work shoes. We have no doubt that our insect problem is now resolved. read more

Habitat is responsive and they are nice people to talk to. My review of them is based on a recent event where we brought them over twice in 6 months to get the Ant treatment done but that has not worked. They offered a warranty plan which we took but then when that didn't work instead of fixing the problem, they proposed we take their quarterly plan. We got their reference as they were preferred vendor of our previous landlord. I will admit again they seem nice and responsive people. But this last incident has left me unsatisfied. I was really hoping they took this opportunity to truly understand the problem. read more

I rarely give reviews ! We had rodent issue in our crawl space. Minh and his team setup traps and caught them. Applied DSV as needed.

I used this service once last year and paid in full within the same month of service. Yet they continue to harass me with invoices by mail. I've left messages telling them that I have a copy of the cleared check, to update their books, and to stop sending me bills. Poor management. read more

I've been using Habitat Pest Control to do regular spraying in and around my home for the past few years. They are great, reliable and courteous. I would gladly continue using their services! read more

Habitat is the BEST! MINH is very responsive and does a great job. I regularly use it throughout the year to keep away roof rats and mice as my old neighborhood is riddled with them. He has secured my home from any openings where critters can come in. Give them a try. Oh and he gets rid of my spiders and ants AND de-cobbs the spider webs around house. read more

I had a huge ant problem well over a year or 2 sgo and I called habitat, it was a quick phone call and they sent their guy out shortly after. They used a non toxic spray which was why I went with habitat since I have a baby crawling around the house. He sprayed around areas he felt were problem areas and was in and out in less than 30 minutes. Within a few days there was dead ants everywhere and I just sweeped them up and that was it. I haven't had any ants at all since then and it's been quite awhile. If the ants ever come back then I'll definitely be calling these guys again because they did a great job and it's been lasting quite a long time. read more

Minh and his team are very responsive and work to resolve any pest issues we have. We had ants inside our home and have after a few treatments they were gone. I LOVE that they have Eco-friendly products that are safe for kids! read more

Been very happy with the services from this company. Minh and his team are very courteous, professional, and honest. They provide excellent pest control services and their prices are very reasonable. They are also very accommodating with scheduling and takes time out to answer all of your questions and to explain treatment services. Would definitely use them again. Thanks Minh! read more

I would recommend Them for your pest issues at home, they did a great job. Responsive and very quick!

Gave me an estimate online before he showed up, so we had a good idea of what to expect to pay. This was a very helpful tool on Yelp, and they were the only ones to reply with an actual ballpark of what to expect. Minh came out, checked out our property and walked me through what he would like to spray. He was extremely friendly, polite and professional. Minh listened to our ant problem (and occasional roach sighting in our garage in the summer), and we set up a schedule with them to come out every three months. We are a bit early to spray now, but trying to get ahead of the season. Totally recommend these guys, and I know they will help mitigate our problems. read more

I hired them for my home roach problem and they did help with a couple of visits to my place

Ok folks. I had so many ant and spider problems in my house before. You would leave something sweet on counter or floor and I less than 5 minutes. There were ants everywhere. But since having this company service my outside and inside of my house, We are so relieved of not having that problem. Price is very reasonable . They come every 3 months then 3 months later and so on. I trust them and recommend them. The owner is very nice too. Call them for home estimates. So no ants near my house. They spray house perimeter and yard.safe for plants. And grass.clean your spider webs around the house. And safe for humans and pets if they spray inside. Don't have to leave house at all. Ok 5 star company!! read more

DO NOT use Habitat Pest Control. They offer the worst service I have ever seen. We have had flea issues for the past 3 weeks. The first time our landlord set an appointment, Habitat gave us a time frame and were 2-3 hours late. And even when someone came, they treated only indoors and said someone else would treat the outdoors. We had to constantly call and follow up to make sure someone came and did it. The fleas outside did NOT go away. So our landlord rescheduled another visit. We waited and no one came. Then we called them and they said someone had come and done the treatment but no one was home. My husband was home, and I had left the house with the baby expecting the treatment to take place. He said no one had come so we called them and they said there was a system error and they had the wrong address!! And then they said someone would come within 15 minutes, at which point I asked the management to give me the tech's number, who I called myself and he said there was no way he would be there in 15 minutes. So basically the person on the phone just made up the whole thing, and we had to keep calling them to make sure someone showed up. This is the worst customer service I have ever seen, and so far the fleas are still there, so the entire hassle and cost wasn't even worth it. I highly advise anyone with any pest issues to NOT use Habitat. read more

Not sure if it's every worker, but the guy that came over to the house was very rude, very demanding, and just overall horrible. I called the place yesterday and the guy who responded (Danny) quoted me $99. But today when the worker came to my house, he doubled the price. He even demanded to be in my house alone for a whole hour. When I told him I didn't feel comfortable, he ignored me. When I was trying to call the center (Danny) to ask about the price and to resolve it, the guy said the bigger the house, the more expensive it will be. When I ask for a quote, the guy just rudely left. Just rude and disappointing. read more

I hate to write this bad review but I was so unhappy about our service. We had ants in the house due to the hot weather so we got this company to come out within a day which was the fastest we found. We showed the technician our problem areas and then we left the house so he could spray indoors and outdoors. I came back to a house full of dried drippings from the spray. I was so confused as previous services from another company was never like this. It was all over the house and I called the owner explaining the situation and sent him these photos. He texts back saying his technician would come to clean it up. At this point, I'm so upset and I start cleaning the whole house myself. There was no way his technician would be able to clean everything and to my satisfaction. The technician calls me to apologize and tells me he had a faulty nozzle. It took me over an hour to clean everything up and even though they claim this is toxic free, I am still worried that so much of this stuff was all over my floors, furniture, walls!! Usually this stuff should be sprayed along the baseboards only, not all over every surface! The owner, Minh does call again to apologize and give me $50 off the service but that didn't help. Frankly it should have been a full refund. These photos just show a 1/3 of the house. Imagine this ALL over your house in every room, kitchen, family room, living room. Ridiculous is the only word I have to say to describe my experience. By the way, I told the technician don't bother coming back to clean up. read more

See all

Worst bookkeeping, payment, and tracking ever. Very unprofessional. After over a year of dealing with a payment issue, we settled the dispute, and I thought that was that. I then get a call saying that I still owe...over a year later! Of course the only way they do payment is by check, cash or take a card over the phone. Please get with the 21st century. I will never work with them again. read more

Was good before, then hired some bad people and now they "may show up" Yanking off of our contracted properties and will no longer be dealing with these jokers. After 4 months of wrong dates, no shows, wrong location shows, so done! Save your time and money and use someone else. read more

I have been using Habitat pest control for over 5 years. Once I got on a every two cycle all the rodents and spiders were gone. Minh is very knowledgeable and nice. I recommend their services. read more

I live in downtown San Jose and have a problem with mice & rats. It's nothing personal, I just don't like them. I contacted Minh and he came on site to diagnose the situation. Everything that he said was exactly, as far as rat behavior was 100% correct. The reason I know this was because in the middle of the night I heard scratching of the rats trying to get back in where he done a treatment and I can see them with my own eyes. I've been working with him for 3 years now to keep the population down and cannot recommend this business enough. They did a nice job for me really appreciative everything they have done for me. Great job guys! read more

I contacted several companies for an ant problem at my property, Habitat was one of the first to respond and also had the lowest quote so we went with them. Don't be fooled by the quote, after their visit, the estimate increased by 160%. I asked the technician why so much higher than the quote, he said they never charge the original quote and doesn't know why the owner quotes that low. Classic bait and switch. Anyway I agreed and went ahead with the service since the price wasn't much higher than other quotes and he was already there. After the service, the ant problem got way worse, they said it's normal for a few days but should resolve in 10-14 days. It was still bad after 2 weeks so we ended up having a different company come to finish the job. Overall, I would not recommend. They quote low and then raise the price, and the result was not great. I would go with a more straightforward company. I also had to chase them down for a simple receipt after I paid. read more

Great Service. I had Company quite a few times to address systemic issues with beetles, spiders, ants, etc. Minh is always responsive, communicates his plan of attack, and uses top-notch products. Only after a few services did all the bug issues disappear. I do although recommend maintenance services but overall extremely happy with their product, service, etc. I highly recommend Habitat Pest Control for anyone having issues or wants to be proactive with pest control. Keep up the great work guys! read more

This is my 2nd time to use habitat. When it comes to bugs they know their stuff. I did my research the 1st time and I was looking for a enviroment friendly where you don't have to leave the property and is safe for pets as well. If you decide to use them I suggest to get the 1yr comitment. Where they come out and spray every 3month and if you have problems in between they will come out to fix the problem. Minh is awesome !!! So if you need something safe give them a call. read more

First appointment they were extremely late. Had to call them to remind them I had an appointment. At the end of first appointment we agreed on a date for the second appointment. No call no show. I called and they said i didn't have one, said i had the form for conformation. They "fit" in on that Saturday the guy came in and ran through the house in 3 minutes and left didn't say anything or do a complete service!!! They tried to charge my credit card without authorization!!! This company is definitely not recommended!!! read more

I called habitat pest control due to an ant problem that I was having. That same day, Minh came over to take care of the ant problem. He was very professional, courteous , very reliable and quick ! Took care of my ant problem immediately! I would highly recommend his business to friends and family! read more

Update (Aug 9, 2018): Minh kept his promise (that's why update this review with 4 stars) !! He reached out to me a few times, through email and phone call, after I was back from the travel. We eventually scheduled a re-treatment for the ant problem this past Monday. His associate Joshua has been very courteous and did the job diligently. I anticipate the ant activity would die down drastically in coming few weeks. I shall provide another update in a few weeks. Thanks Joshua and Minh! Initial post: In early April, Minh treated my house ants problem quite effectively. He has been friendly, knowledgable and helpful. However, after a month the ant activities started to surface again. So I called Habitat customer service a few weeks ago. It was a nice conversation with the customer service and I left my call back number with promise that Minh will call back soon. But that never happened. Sure Minh is busy but so am I (perhaps like many of its customers). Am I suppose to follow up like very other day? I didn't have that kind of time to follow up and guess what? Now the 60 days warranty has passed. I am quite disappointed by how Habitat follows through its promise. Update: As I just posted this review, an ant just claws through my laptop in front of my eyes. How ironic! ;) read more

We hired habitat pest control to do pest control in 2019 and 2020. Minh was responsive. He sent his person mom weekend and treated our silverfishes in house and right now we are overall happy and will recommend for pest control at their homes read more