Terrible. Quoted me one price, took my computer, then doubled the quote. I declined the estimate,…read morethen still charged me the original quote for "diagnostics and driving" without ever fixing the original basic issue. Dishonest business practice and very disappointed, not to mention, problem not fixed. Very good at telling you how many happy customers they have without taking care of the actual one they are dealing with. Do yourself a favor and find a legitimate company, not these clowns.

Rude service. Manager did not care about the issue or me. Cost was too high. He rushed me off the…read morephone when I had questions. Lousy.

I recommend the Computer Repair Connection. Turnaround is fast, prices are reasonable, and Juan…read moreseems sincere. It all began when my son disassembled his out-of-warranty MSI gaming laptop ($2200 new) to replace the charging port. Unable to fix it, he shipped the motherboard to a guy who replaced the charging port ($60) but used so much glue the motherboard no longer fit properly in the case--the guy's advice was to drill a hole in the case, which we didn't do. Instead, my son put the motherboard in without closing the case and then botched the reassembly to where nothing worked. (Laptops are apparently harder to repair than desktops.) Realizing my son wasn't cut out for this kind of work, I took his laptop to the Computer Repair Connection. Juan re-repaired the charging port, completely disassembled then reassembled the laptop, reinstalled the operating system, and reconfigured the settings. I got it back the next day for $200 ($99 for the rebuild and $99 for troubleshooting and software install--all labor, no parts), which was more than reasonable for the work required. (I've paid the Geek Squad far more for smaller problems, and they took much longer.) Juan updated me regularly and stuck to his estimate. A week later, after heavy gaming, the laptop still runs perfectly. I would definitely use Juan again. My only complaints, which are small, are that I emailed the shop in advance to see whether they felt the problem was fixable but received no reply; also, when dropping it off, my fiancé mentioned that the keyboard didn't work (a problem that predated the broken charging port), but the keyboard wasn't fixed and no one explained why. (My research suggests it's an expensive hardware problem, so I probably wouldn't have wanted it repaired anyway. It works fine with an external keyboard.)

We bought a refurbished Dell computer from this business after our older refurbished Dell machine…read moredied. They transferred our data to this newer machine, installing Windows 11, which resulted in a common problem: only one of us (the original "administrator") could now open their documents. When we went back for help on this issue, the Repair Connection specialist washed his hands from it. He'd been paid already. Beyond that point he didn't seem to care. We ended up finding Frankenstein in North Austin, quite far from our home, but oh, such a difference in expertise and attitude! Problem solved, first trying to fix it remotely and failing, then taking old and new computer to Frankenstein. I do not intend to return to Computer Repair Connection. Maybe Frankenstein will open a branch in South Austin in the future. I would love to have that happen. Sara

Built a pc I sent to a friend from the uk to Texas Fast…read moreservice my Friend dropped the parts off was built in a couple days ready to pick up! From what I hear Austin pc fix was professional and didnt let the build go till it was properly tested Great price great service Highly Recommend !

From the owner: Austin PC Fix – We strive for same day excellence in our work…read more When your computer slows down, crashes, or just won’t cooperate, Austin PC Fix is here to save the day! We’re a locally owned Austin business dedicated to helping our community with everything from fast PC repairs and setup to data backup, data recovery, and tech consulting to homes and businesses. Our mission is simple: take the stress out of technology so you can get back to what matters. Whether it’s a broken laptop, a desktop that won’t start, or a small business needing reliable IT support, we’ve got the tools, experience, and friendly service to make it right. We don’t believe tech help has to be complicated or intimidating. That’s why we explain solutions in plain language, keep you updated every step of the way, and always treat your devices with the care they deserve. Services include: -- PC & laptop repair (hardware + software) -- System setup & upgrades -- Data backup & recovery (yes, even the “oh no” moments) -- Virus & malware removal -- Custom tech consulting for home or business At Austin PC Fix, we mix professional expertise with Austin’s laid-back vibe. Think of us as your go-to tech neighbors—always ready to help, always a solution, and keeping IT weird!

I brought my iPhone in to see if it could be repaired before giving up and buyiing a new one. The…read morephone was repaired quickly and the price was very low. Thank you!!! I'm a happy customer.

Mark is great. He really listens to what your tech issues are. I've had him work on laptops and…read moretablets. All of them have touch screens, which some repair shops won't work on. He's replaced a laptop screen and an iPad screen for u My last issue concerned the file system on my Dell laptop. OneDrive had apparently created new files and folders in various places on my C drive, which crashed some of my apps. Mark put my files back in order and reinstalled my broken apps. I also had him purge my computer of OneDrive and everything related to it. For this I was charged around $95. I consider it money well spent.

My fairly new laptop would not boot up when plugged in and the battery was drawn all the way down…read more Took it to Click, was greeted by Tess, and I explained the problem. Tess said let me try something. She plugged it in, help down the on/off button for a while and voila! It worked. Quick, easy, and no charge! Tess was great, knew her stuff, and solved my problem very quickly. David Wright

Have used Click Computers for years and have found staff to be very knowledgeable, effective, and…read moreefficient in handling myriad computer issues.

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.