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    HVAC Direct Heating & Cooling

    4.7 (115 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Photo of Y D.
    9
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    3 years ago

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    Scott M.

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    2 years ago

    Technician came out in a timely manner. They were professional and did a thorough check on my HVAC unit.

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    Scott M.

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    2 years ago

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    Scott M.

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    2 years ago

    I had a good experience and a quick response. I highly recommend it for any HVAC work in Baltimore County.

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    Scott M.

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    2 years ago

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    Scott M.

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    6 years ago

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    Photo of Mark R.
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    4 years ago

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    Scott M.

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    4 years ago

    Very responsive and knowledgeable. The technician kept me in the loop and the owner called me to ensure everything was going well.

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    Scott M.

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    2 years ago

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    Scott M.

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    Photo of Dan W.
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    3 years ago

    Quick to respond and schedule an appointment. The tech, Andrew, was really friendly and took the time to explain all the work he was doing.

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    Scott M.

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    4 years ago

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    Scott M.

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    3 years ago

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    Scott M.

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    Photo of Hillary S.
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    6 years ago

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    Scott M.

    Thank you was our pleasure working for you

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    4 years ago

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    Scott M.

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    4 years ago

    Great service, honest and professional - will definitely use the company again and recommend to my friends

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    Scott M.

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    3 years ago

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    Scott M.

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    Photo of Lynn R.
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    5 years ago

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    Scott M.

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    5 years ago

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    Scott M.

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    4 years ago

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    Scott M.

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    3 years ago

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    Scott M.

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    5 years ago

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    Scott M.

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    3 years ago

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    Scott M.

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    3 years ago

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    Scott M.

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    5 years ago

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    5 years ago

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    Scott M.

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    5 years ago

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    Scott M.

    Thank you

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    5 years ago

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    Scott M.

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    5 years ago

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    Scott M.

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    4 years ago

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    Scott M.

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    4 years ago

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    Scott M.

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    5 years ago

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    Scott M.

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    4 years ago

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    Scott M.

    Thank you! We look forward to servicing you in the future.

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    5 years ago

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    Scott M.

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    6 years ago

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    5 years ago

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    Scott M.

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    4 years ago

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    Scott M.

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    4 years ago

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    Scott M.

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    4 years ago

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    Scott M.

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    7 years ago

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    Scott M.

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    4 years ago

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    Page 2 of 3

    Ask the Community - HVAC Direct Heating & Cooling

    Review Highlights - HVAC Direct Heating & Cooling

    However, since I had the basic details in Scott's quote on Yelp I paid for the service in advance.

    Mentioned in 34 reviews

    Read more highlights

    Cool On Mechanical - When we're on the road

    Cool On Mechanical

    (16 reviews)

    Our AC went out on the afternoon of July 1. Ricardo responded that evening and came by our place…read more He sent an estimate to replace the system the next morning. He ordered equipment that day, pulled our old equipment out the next day, and installed the new system on the July 4 holiday. His estimate was reasonable, the equipment he selected was appropriate, he moved quickly, and he delivered on a holiday. He'll be my first call for future HVAC work.

    Ricardo and his team should be teaching the class on customer service. He's an perfect example how…read moresmall family-owned businesses can outcompete larger organizations. This man will hustle and break his back to earn your business and build a relationship with his customers. He takes pride in his work. I cannot recommend this place enough. On a Friday afternoon, I reached out to ~5-7 vendors to assess a broken HVAC in a DC condo. Ricardo was able to come out IMMEDIATELY at 8PM on a Friday night. He did a quick dusting of the unit which hadn't been serviced in a while and even went to the roof as a part of his diagnosis. After sticking around for a couple hours trying to find the source of the problem, I was mentally preparing myself to pay a diagnosis and service fee, but there was no such thing. What signaled to me Ricardo was top notch was the fact that this man lives in Baltimore, easily a 50-minute commute from where I was in DC. He didn't leave until I was satisfied with his work until 930PM on a FRIDAY night. This type of service is difficult if not impossible to find. Ricardo patiently explained what the problem was, why I wouldn't have working AC after he would leave, and what my options were. He was very transparent with pricing, sent over a couple of quotes, and laid out what install schedules would look like depending on which manufacturer I went with. He and his team came in Tuesday and the install lasted about 7 hours. Fully working AC in less than 2 business days at a reasonable and competitive price. You cannot beat that.

    The John E Ruth - one

    The John E Ruth

    (8 reviews)

    This was kind of a nightmare experience for me. Our kitchen sink became clogged, and we called…read morethese guys in to take a look at it. We got a few estimates and theirs was the lowest, and the man I spoke to on the phone was extremely friendly and nice. When their workers got to our house, he spent a lot of time talking about how the pipes under our sink were installed poorly (to be fair, they definitely were). I told them that we were aware of that, but for right now we didn't have the money to re-pipe the whole thing and just wanted to unclog the drain. He said ok and started trying to unscrew the pipes. One of them broke (may or may not have been their fault), and he goes back to saying we should re-do the whole system. I asked how much it would be, and he said it would be several hundred dollars, so I again said no, and that I just wanted the drain unclogged. He said he'd have to get rid of the broken pipe, which I understand, but the next thing I know, they're down there with a sawzall and cutting out every piece of pipe under the sink. In a few seconds, there was nothing left under there at all! I was extremely upset, but the man just kept saying that it would have had to be done anyway, blah blah blah... I was so stunned I didn't even know what to say, besides "I already told you, I can't afford it!" So he said ok and got ready to leave, but then said "well, I'd hate for you to have to pay the fee for us to come out here without getting anything out of it, why don't we snake your drain anyway?" I said ok, and they did, but then admitted that they couldn't test whether or not it had worked since they had CUT OUT ALL THE PIPES. Then, they had the audacity to charge me more than I was quoted, for "extra work"-- I'm assuming the two seconds it took to cut out all my pipes. I did eventually get some (not all) of that money back, but really this was the worst experience I've ever had with a plumber. The only good that came of it was that, as I burst into tears on reading the bill, the plumber sighed and admitted that if we went to a hardware store we should be able to do the re-piping ourselves, which we did, though it took all weekend. A few final things: the owners (of which there are several--the plumber talked to at least 3 of them) seem to hire out contractors, and there didn't seem to be much love between them and the contractors. Overall, I would not recommend these guys at all.

    I have used this company 3 times now and have nothing but good things to say. I had them install a…read moreshower a few years ago. They had the best price, did the work on time and did a great job. I called them yesterday with a stopped up kitchen sink and they were here this morning and done in an hour. Very professional.

    Supreme Service Today

    Supreme Service Today

    (12 reviews)

    Scamming customers for as much money as they can make. We have used their services over a number…read moreof years. We started with them because the last owners used them for our geothermal unit. But, their services have gone way down. We stopped using them a few years when I was so tired of their constant hounding to send out technicians for "assessments" for electric, plumbing, duct cleaning, heating, HVAC. It was constant, and if they came, they were sure to find thousands of dollars of repairs needed on things that were working fine. I believe in maintenance, but this was an excessive gauge for money. I recently had them back to repair the house humidifier they installed 3 years ago. It was my mistake to not investigate further before signing on for service, but they charged us over $700 for a part that costs $150 and about one hour of labor. They do not provide invoices that list parts and labor but instead have a star system that is like smiley faces and unicorns in the lack of information they provide. This is in fact illegal to not list parts and labor, but they get away with it as a "service package." While they were here, they looked at our geothermal until and came up with $12K in repairs but then sent no invoice on those recommendations. The technician used to be the one who would suggest repairs and provide the costs, but now the technician has to call the sales manager while at the house, and they try to talk you into what you need. It's the feeling of a used car lot and does not offer any trust or sense of honesty. I do not recommend them unless you want and can afford to overpay for all services nor have time to look elsewhere.

    Scummy company! They were scheduled to come out on (date) from 8-12. 1pm rolls by and no contact…read more They say "you're next you're next". 5pm comes and the call saying they can't come out that day. Things happen. We get it. They come 2 days later as schedule and the tech they sent knew nothing. He walks in and immediately needs to get a supervisor to look at the system. He couldn't tell us basic details about the furnace and was there for all of 15 minutes. We ultimately send him packing with plans on calling a more reliable company. They call us trying to receive payment for coming out even though the website CLEARLY states that if they cancel on you, the service fee was waived! Should have read more reviews before calling them out.

    HVAC Direct Heating & Cooling - hvac - Updated May 2026

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