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    Hurley

    3.2 (5 reviews)
    Open 10:00 am - 9:00 pm

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    1 year ago

    On today's date around 2pm, the gentleman who helped me was extremely polite and helpful. The store had great deals too!

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    4 years ago

    Very rude and unprofessional staff. For an unknown reason, staff refused to provide any assistance. I will not be returning as a customer.

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    8 years ago

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    7 years ago

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    11 years ago

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    Theory Livermore Outlet - Front entrance

    Theory Livermore Outlet

    (28 reviews)

    $$

    The first thing that stands out when you enter this Theory Outlet is how well this contemporary…read morefashion boutique is merchandised. With a wide selection of apparel sorted by color, it was super easy to find the suit I wanted. Since it had been nearly four years since I last wore a suit, my business wardrobe was in desperate need of an update. Nik, the store manager, went the extra mile to offer helpful product knowledge, stellar service, and customer satisfaction. After listening first to understand my needs and budget, he suggested beautiful pieces that would flatter my body type and achieve my desired professional look. Intending to buy only one suit, I ended up purchasing three during the Thanksgiving Sale -- at great value and superior quality. After hand steaming each piece with care, Nik placed them in garment bags so they would be ready to wear for a business trip. I highly recommend seeing Nik when you are looking for the perfect contemporary business suit at great value.

    Theory is one of the brands I like. They have good quality. Beautiful style. However, the Theory…read moreOutlet store doesn't have all the different types of clothes I found in the retail stores. The store is very organized and clean. All items in the store have outstanding quality, and the price is much better than at the retail locations. The Salespersons in Theory Outlet are very attractive and helpful. I love to check out this store at San Francisco Premium Outlet Shopping Center every time I'm here.

    Tory Burch Outlet

    Tory Burch Outlet

    (121 reviews)

    $$$

    Service was over and beyond ! All associates was great .... Shoutout to Snow was my favorite ! She…read morehelped me and my daughter with our selection of things which we were not disappointed at all ! True story - we walked out and returned within minutes to purchase new items ! We sat down and relaxed while we were indecisive of how much of what we wanted. Value of items was great per usual !

    Absolutely unacceptable customer service. We asked in advance if it was possible to place a bag on…read morehold at the front, and were clearly told yes--twice. We were assured that we could return later, skip the line, and complete our purchase. When we returned a few hours later, a different set of staff were working. Not only did they refuse to acknowledge what we had been told, but one staff member wouldn't even open the door to speak with us. She simply pointed to the back of the line, rolled her eyes, and dismissed us completely. When she finally cracked the door open, she accused us of being "audacious" for even asking--and then shut the door in our faces. It was shockingly rude, completely unprofessional, and shows a total lack of communication between staff. We were treated with zero courtesy, despite following their instructions exactly. This kind of behavior is unacceptable and reflects terribly on the business. They need better training for their staff. I'll gladly take my business next door--there's no shortage of luxury brands that actually know how to treat their customers with respect.

    Hurley - menscloth - Updated May 2026

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