Customer service did not have to be this good. I've been…read morehere a few times and don't get me wrong, when you need shoes and there's a lot of people. Good luck. That said, came to this location yesterday looking for a compression shirt. It didn't work out, so I came back today to find an alternative and exchange the old one. Everyone yesterday and today were super nice and accommodating. The alternative the worker help me find, was better for my use case and more affordable. It didn't work with the rest of my outfit, so we returned back this morning to find an alternative

There was no customer service at all…read more I used the kiosk to request a shoe try-on, but after waiting more than 15 minutes, nothing happened and there was no update at all. I eventually had to ask an employee directly to scan it again and bring the shoes out. Honestly, if the kiosk system does not work properly, I do not understand why it is there in the first place. It only made the experience more frustrating and time-consuming for customers. Please either improve the system or remove it altogether.

Wow the BF and CM sale were very good!…read more The store was full yet very organized workers. Also racks were tidy. Lots of selection for an outlet. Value was very good, most half priced that day. Will come again.

Really great President's Day sale! The shoes were buy one get one 50% and the entire store was 70%…read moreoff. I was searching for some hiking boots at REI and Dick's but they either didn't have my size or it was about $100+ for a pair of boots. I normally don't wear hiking boots so I'm only getting them for a trip. I was so glad I stumbled upon the Columbia sale! I purchased two pairs of sturdy hiking boots for less than $60!! Found them on the clearance table and they actually had a variety of sizes. I was able to snatch up the last size 7 for both boots. Only downside is the store was super crowded and stuffy and items were all over the place. The line was long, but it went down quickly.

I was looking for the black difine Nulu jacket in black with black zipper, but they did not have…read moreany at all. Just the one with the silver zipper. I tried it on to get my size and ended up ordering it online. I am not sure on the value as I think it was quite expensive. But it really does feel buttery soft and nice. It makes me look snatched! Lol. This is my first ever lululemon jacket. There was a worker that saw me and asked if I needed anything, so that was nice.

This isn't the normal store that I usually go to but stopped here while in the area and found…read moreexactly what I was looking for. I wasn't sure on size so I went to the fitting room. I didn't get the young lady's name but she was super nice and helpful. Everything worked out and I purchased what I needed. The guy at the register was nice as well. If you're in the area check it out! I won't mention price because to some it's pricey but you're paying for quality so if you like it then this isn't a bad location!

Me and my friends came in to get snowboarding gear. A sales associate named Jeremy helped us and he…read morewas so great. He was so kind and knowledgeable about everything there. He gave us great recommendations and made sure we all got the best deal possible for what we got. We got everything at such a great price point and could not be happier. Thank you Jeremy and the Sports Basement team.

I'm updating my previous review because Abraham Baiza went above and beyond to make things right…read more During my first two stringing experiences, I unfortunately ran into quality issues, including one racquet that was missing a string. It was definitely frustrating, but Abraham took my concerns seriously from the beginning. He personally reached out, apologized, offered to restring my racquet free of charge, and even provided a gift card for the inconvenience. What impressed me the most was that he didn't just fix my racquet--he worked to improve the process. When I picked it up today, I noticed they now attach a label showing the string type, tension, date, and stringer. That tells me they're focused on preventing mistakes in the future, not just fixing one complaint. Every business can make mistakes, but not every manager takes ownership the way Abraham did. His professionalism, communication, and commitment to improving the customer experience earned my trust back. Thank you, Abraham, and the Sports Basement team. I'll definitely be back for future stringing and would recommend them to other tennis players.

Wow I guess I'm not the only person that has a problem with the lady that works there from reading…read morethe other reviews. I believe she is the manager. I walked in with my wife looking for a jacket for myself and I received a great greeting from the sales rep and he told me about the promotion that was going on then immediately this abrasive lady made a b line towards us and with annoyed voice says how can I help you what do you want. I ignore her completely and continue my conversation with the rep. He gets help from his coworker to help me find my size. As the other rep goes to look for my size the lady walks up to him immediately then me and says we don't have a 3x in any jackets or anything in the store. I take a quick glance but the lady started to stare and irritate me so I decided leave and spend my money elsewhere. Corporate needs to take care of this before they get a lawsuit.

Tommy Hilfiger Factory Output in San Francisco Premier Outlets is so conveniently located in the…read moremiddle of the outlet mall. Very easy to get in and out. You will walk by this store no matter where you shop in this outlet mall. The Tommy Hilfiger store is big but very crowded most weekends. Everything seems on sale all the time there. The store looks very colorful because their clothes mainly use very sharp colors. They have lots of different clothes and accessories in the store. But not as organized as the other stores in the same mall and sometimes very hard to find what I'm looking for in this Tommy Hilfiger outlet store!

This is always a crowd favorite here at the Livermore Premium Outlets. It gets really crowded or…read morebusy especially during long weekends or holiday season. Their sale items are great but the selection is few. This place gets busy I think also because the next nearest Nike Factory outlet is in Gilroy. Overall, it's a good shop to visit.

Alyssa and Tia did not honor the discount because they said it was a mistake. Then Kristine…read moreanswered when I called and just put me on hold and hung up. I will report these people to the NCC for fraud. Bad employees.

DO NOT WORK WITH THE SHADY VENDOR!!! I don't often write reviews, I am writing this to save others…read morefrom my terrible experience. If I could give them less stars I would. So many things wrong with this shady business that I will have to number them. Expensive, terrible quality and shady business practices. I worked with Deen who seemed to be responsive and above board until there were difficulties with my order 1. First, they are not in San Jose, when I finally received my package it was in a dinged up box from Pakistan. I thought I was buying locally, but when I asked to come into the store I was given the run around that it was no longer in San Jose, but somewhere in Burlingame and I was strongly discouraged to come into the shop. That should have been my first clue. 2. I paid $2000 for 32 baseball jerseys which I was purchasing for my son's Marine platoon. I was required to pay upfront and when I asked what if something was wrong, I was assured that they would rectify anything that wasn't perfect. My bad for believing them, don't ever pay in full upfront. 3. Worst of all was the quality of the shirts. I had purchased one for myself, by husband and my other son as well and, thank goodness, I washed them before I sent the rest to Japan. There was white crud all over the shirts because the backing on the decals had not been removed. When I sent pictures I was told they had used a new vendor to make them and would remake them with the new vendor. Wanting my son's team to get the shirts by the time they arrived back in Okinawa from deployment, I spent 20 minutes per shirt painstakingly removing the backing, not perfect, but better than nothing. There were other issues as well: Poorly made button holes, loose threads everywhere, glue where it shouldn't be. 4. After sending a lot of pictures of the poor quality I was told they would remake the order with the new "better vendor". I have been calling every week for the last 3 months and they have been telling me they were waiting for the decals, or they had to change vendors again, etc. I opened my email this morning to an email from them saying that they are unable to remake my order because they cannot make it any better. In conclusion, if I had it to do over again I would absolutely not purchase from NBN Sports. They do terrible work and are completely shady.

Avoid NBN Sports - they are scammers. Earlier this year, I…read morepurchased basketball uniforms through NBN Sports and worked with Deen. He promised delivery dates, and while the first shipment came on time, it was completely wrong. He offered to fix it, but that's when everything went downhill. Shipments kept coming incorrect, double orders were sent, items were missing, and the product was still not what I had ordered. After months of back-and-forth -- with our basketball season already in its final weeks -- we finally received everything. In the meantime, I had to spend thousands of dollars just to give my team something to wear for tournaments because NBN failed to deliver. I lost a lot of money and NBN did nothing to make it right. Despite all this, my rep tried his best and eventually got the first order finished. Then he called and said, "Let me show you we can make it right." Against my better judgment, I gave them another chance. This time I ordered branded clothing and custom-designed shorts. I received samples (not perfect, but close enough), so I placed another large order in June -- spending thousands of dollars again. Since then, I have received nothing. No product, no refund, no communication. Deen has since left the company, likely because of how poorly management operates. Before he left he assured me the refund would happen but given management he was ignored as well. Guy Irmy has refused to pay me back. I've been told he was instructed not to communicate with me and to simply ignore me until I went away. Meanwhile, NBN keeps the money. At this point, I've had to get a lawyer involved and would welcome anyone else who has been scammed by them to join in legal action. They also run under different business names, which I'll add here later. Do not do business with NBN Sports. They are dishonest, unprofessional, and exploit their customers. I would post picture of their work but have nothing

Good Lids store at the Stoneridge Mall in Pleasanton…read more. It's always best to buy fitted hats in person, online sometimes can be hit or miss with the sizes. There was a good selection of NBA sportswear in the back of the store, pretty good considering how small this store is!!

I could not be more pleased with the service from this lids store. For clarification, this is the…read morelids at the stoneridge Mall across from T-Mobile in next door to LensCrafters. The worker did a custom embroidery hat, very simple four letters of text, but he did it right as he was closing the store. This employee was obviously very concerned about having a pleased customer. I wish more retail establishments provided such superior customer service. Price for a hat with embroidery reasonable.

Went in to check out the foods and I was ripe for influence to purchase but there was probably 5-6…read moreemployees working on a Saturday night and no one cared to greet me or help me and the store was empty mind you. They were all congregating near the register chit chatting. Does this store manager and chain pay these teenagers to stand around and chit chat and gossip? They'd be making a ton more revenue if their employees put in some more effort to tend to patrons who are there for a purpose.

This was my first time shopping at Athleta and specifically Maddy made the experience amazing. She…read moremade me feel heard and very welcomed right away. She was knowledgeable, helped me with sizing and product recommendations, and was extremely helpful bringing items for me to try. She also explained the benefits of applying for the Athleta credit card in a helpful, non-pushy way. Maddy was personable, kind, and truly made my day. Customer service like that makes you want to come back.

Always felt that I received good attentive service here, much better than larger stores where it…read morefeels like self service.

This place is fantastic. I can't get over the prices and how great everything is. We need to come…read morehere more. Perfect place for snow gear and camping stuff. They saved the day. Missy was wonderful. Helped us find all the perfect stuff for our snow trip. Found kids boots for great prices too!!