Bought a new motorcycle from them. Broke down 3 different times. Tried to trade in on different…read morebike. Dealer wouldn't help. Avoid this shop at all costs.

Medium sized shop, with a smattering of helmets of the more reasonably priced variety, no 700…read moredollar Il Dotorre replica here, some gloves, some jackets, and then bikes. Harley's, Guzzis, Honda, Royal Enfield, Triumphs... Some used, some new... But about why I love this place: When my bike decided to have a mysterious wiring malfunction, I tossed it on a tow truck and sent it to see Carl, Ed, Dana, Mike, Steve, Rob and the other guys at Winchester Motosports in Winchester/Clearbrook. Those guys worked on it diligently and without trying to rack up a huge bill, sent me back my bike with a reasonable bill, two newly installed tires, fresh fluids and adjusted this and that. The thing is AAA wouldn't two my bike out to me. So Ed delivered the bike to me, dropped it off and they charged me half of what anyone else would/could have. Nice people. But here's the thing. I took a ride out there the last two weekends to get some things done to the bike and I met Carl, Ed Mike and Dana, all of whom are the NICEST people. They've treated me well, treated everyone I've seen in their shop well, and fairly, and so I will continue to get my bike serviced there, despite being over an hour away. Carl is a great guy, fun to talk to, a fair owner of the shop, knows his bikes, and really enjoys seeing people ride. Mike is a good solid mechanic as are the rest of the boys back there. There are also some very pleasant nice, and dedicated bike enthusiasts floating around this shop. So talk to the folks there. Might not be a destination shop like once of those Monster shops, but I'd rather talk to Winchester any day of the week.

Awesome shop. Got my bike tuned and other stuff. They know there stuff and are 100% honest with…read moreno games Don't delay, go and check them out !

Had some motor upgrades done to my 2012 Street Glide. It was a stock 103, was running fine but most…read moreof my boys are riding newer larger displacement bikes. I was looking for more get up and go. Have been holding off on writing a review but now have 5k + miles on the build. This thing is strong, pulls hard through all the gears, has a wide power band and is still getting solid fuel economy. I've done multiple out of state runs with no problems. Jason runs a great shop and can build and tune like no bodies business. If your looking for a good shop check out 141, you won't be disappointed. I won't take my bike anywhere else.

I did not wind up buying a bike from Romney, however still wanted to share positive feedback…read more Chris was very easy to deal with back and forth via email, and I was happy to see that Romney Cycles does *not* price gouge like the other dealerships, my OTD estimate came with a few modest fees, and none of the revenue-generating filler items and add-ons like so many others tack on. (Other dealerships with the same bike added over two thousand dollars ($2k) in various fees, taxes, tariffs, levies and anything else they could dream up. I didn't seal this deal because I wound up buying a different bike that this dealership doesn't carry, but would've def gone with Chris if I had. And I live two states away!

Great dealership! Nice inventory and a relaxed no pressure environment. The sales staff isnt just…read morepushing to sell you something. I highly recommend anyone looking for an on or off road machine to check them out, you'll be glad that you did!!!

I came for the Ducati puns, stayed for the awesome decor, left with a happy bike…read more I'm not only new to Ducati Winchester, and I'm not only new to Ducatis, I'm new to the entire world of motorcycles. But the one shop I kept hearing recommended over and over again is "the duc pond." As a fan of a well-placed pun myself, I had to check these guys out. They're absolutely not down the street from me, but what the hell did I buy the bike for anyways?! To ride it - so off I set for my 11AM appt (which had me waking up at the buttcrack of dawn... my bad, me) for Winchester. I'm greeted by a giant dog bellowing barks in exchange for head pats. Absolutely had to make that trade, and then the Ducati tech walks out and like a wizard, fixes everything on the bike, gives it a once over bill of health, makes recommendations, and teaches me a few things. It was wonderful. Was it cheap? No - but I'm a huge proponent of "you get what you pay for" and what I wanted was a Ducati technician and what I got was the confidence that my motorcycle had been taken care of. Will definitely be back!! I like these guys!

Winchester Ducati no longer sells or can perform warranty service on Ducati motorcycles since…read moreSeptember of 2020. I wish I would have been told this before the owner (Donnie) took my Ducati in for warranty service in October 2020 and let the bike sit for close to two months. I now have to take the bike to another Ducati dealer for the work W.D. could not perform. I won't even get into the horrible customer service when I originally dropped the bike off....

It's in the details, or not. Need a six sigma training for these folks. Has the chance to be good…read morebut need modern-day process. I'm still waiting for a part they failed to return and won't replace or even return calls. Probly won't be back.

I am so appreciative to the Valley Cycle team. They have always been very responsive to my needs…read more I bought a UTV from them a year ago and we lost the key recently. I couldn't find any second key (I had not labeled it) and assumed we never got one. They came to my home, picked up the UTV and brought it back the same day with two new keys at a more than reasonable price (I don't live far from them). That evening I found the old spare key! Needless to say, I let them know and wanted to make good but they were so kind and I am so glad that they were there when we needed them and willing to bend over backwards for me, even when I was ultimately in wrong.

Highly recommended if you are looking for a bike. They are really helpful and transparent on…read morepricing. Something came up and I wasn't able to purchase the bike I wanted. Go check them out if your are shopping. Very low stress and not like a Harley Davidson dealer. They have a good selection of used bikes as well

I am very appreciative that while on a long distance ride they were able to fit me in and take care…read moreof my bike last minute. What I had a problem with was the service manager shoving his political views down my f'ing throat. Nobody cares which President you think should die a horrible death and no one cares who you support. His behavior was rude and offensive. I'll ride 1000 miles out of my way the next time I need service just to avoid this dude.

Great buying experience. I felt the price was right and the trade in offer was right. Parking lot…read moreeasy to get in and out of. Plenty of parking. Clean building. Friendly associates. I've been back for warranty work and for them to install a few upgrades. Once again better than expect service. They are worth the extra miles to use.

Winter Storage is great. Took them almost 3 months for a rear tire and service. No update, I…read moredidn't hear anything from them , had to finally call. When I asked what took so long, they said it was a shipping thing. Which I do get, but keeping the customer updated should be a priority. Especially when it is sitting in winter storage. These things happen, but I'll take my bike elsewhere for any performance based upgrades

I knew Larry back in the 80's and the 90's he has always been a good guy. When I move back to…read moreVirginia I am going to get him to adjust the valves on my Yamaha FZ1 2003. These are 20 valve motors and he is probably one of the last experienced mechanics that knows how to do it. He also installed the cams in my Harley XR1000 back in 1989.

Larry Kirby at Win Cycle is the single most knowledgeable vintage motorcycle mechanic on our…read moreplanet. He has forgotten more about pre-fuel injection bikes than most mechanics wish they knew. He can also repair HD, Triumph, BSA, etc. but simply chooses not to. If you have a vintage Japanese motorcycle, moped, or ATV and you don't like the hassle from the local factory shops, go talk to Larry. Straight, honest, NO-BS advice. Totally honest and hourly rates that will make you think you went back in time to the 1980s. 6-STARS.

I recently had to find a new motorcycle mechanic after my longtime shop closed, and I'm really glad…read moreI found MotoMember in Purcellville. From start to finish, the experience was excellent. Communication was outstanding -- I received regular updates throughout the process. The team went above and beyond with little things I didn't even ask for, like fixing my mirror and giving the bike a complimentary wash. They also took the time to diagnose a few other issues and explain everything clearly without any pressure. Most importantly, everyone there was genuinely friendly and easy to work with. Let's be honest, dealing with vehicle repairs is usually stressful and never something you look forward to, but MotoMember somehow made it a positive experience. I originally planned to fix the bike just enough to sell it, but after getting it back from them, I think I'm going to enjoy riding it a while longer. Highly recommend MotoMember if you're looking for honest, professional motorcycle service.

DO NOT WORK WITH THIS DEALERSHIP. Experience started great, Called the day before about a few used…read moremotorcycles and they had them all at one location in a line before I arrived. Sadly, that was the end of the good experience. Once I was taken to the bikes, the sales person walked away. After about 30min. we had to go find them to ask for a test ride that was initially refused due to "store policy". They did allow a test ride after a few minutes of talking, but then again after returning, we could not find our sales person again for about another 45min. At this point, I was frustrated, but decided to let the sales person know that I was interested in a specific bike, but did not wish to stay for the rest of the afternoon to complete paperwork since we came in from out of state. I let them know Tuesday morning that I wanted the bike and asked if they could transfer the bike to another store that was closer. I was told that they could have the bike sent the next day, and I completed the paperwork online that evening. Wednesday, I was told that the bike wouldn't be transferred until the following week at the earliest. I informed the sales person that I would return the next day to pick the bike up as I had a planned group ride that weekend. Thursday I go to the dealership at the time they were told I'd be there, and the bike is not ready to leave, they also had me re-do all of the paperwork at the dealership and tried to get me to pay my down payment a second time. Since bringing the bike home in November 25, I still do not have the title to be able to register the bike. Just today after calling the GM since the Sales manager and Finance manager I worked with are both gone from the dealership, I learned that they reported the incorrect mileage to the VA DMV, and have been working to correct the title. I was never informed of this issue, after calling and emailing the dealership multiple times between November and now. Absolutely nightmare dealership to work with and would highly encourage anyone to conduct their business elsewhere.