Again I was not disappointed bringing my old 2002 Acura MDX to Auto Impressions. These folks are…read morehonest, experienced in car repair and definitely go the extra mile to ensure that my older car is in great running condition. Thank you for a great business, quality workmanship and courteous customer service. You are my go-to car repair shop anywhere around Winchester! The pricing is absolutely amazing and in this day and age that is something to rave about!

I was having a problem with oil pressure on my 2013 Chevrolet Silverado 4.8L. I had replaced the…read moreoil pressure sensor myself some time ago, but I was again getting a check engine code about my oil pressure sensor. I took it to Auto Impressions and they replace the oil pressure sensor. about 2-4 weeks later the check engine code for the oil pressure sensor came back. I went and talked to Auto Impressions and we discussed several things that could be causing the code and possible solutions. As they were troubleshooting the issue, they discovered that the problem was the oil filters I was using. I was using a big name brand oil filter, the same brand that I used all my life on all my cars. It was restricting my oil flow. Auto Impressions replaced my oil filter with a Wix brand filter and my oil pressure went up 10-15 psi, back where it should be. Auto Impressions was diligent and honest, They could have tried several of the other measure we discussed to address my oil pressure issue. Instead, they paid attention to the details and found the root cause which turned out to be inexpensive. I won't take my vehicles anywhere else. Thank you Auto Impressions!!

I reached out to Valley and left a message. They gave me a call right back and I spoke with Paul. I…read moreunfortunately needed transmission repair work. Paul took the time to explain how things worked the cost involved and even assisted me in research to reduce cost. I didn't end up moving forward with the work but if you want someone to work with you and help you understand what's going on with your vehicle. I would direct you to Paul at Valley.

2019 suburban 90 K failed inspection for leaking struts and front tires belts showing I had it…read morechecked out by anotheer shop. NO oil leaking on struts, no steel belts showing. This is the second time in past that they fail this vehica.l last year fail for top tint on windsheld. They did not show me the defects just fail the car take my $20 CROOKS Be smart dont use them for inpection. THat inspector should be FAILED

We were deeply appalled by the blatant discrimination and hostile treatment we experienced at this…read moreestablishment. What should have been a standard service appointment quickly turned into a humiliating ordeal due to the actions of an older mechanic on staff 6/8. From the moment we arrived, the unprofessionalism was staggering. The mechanic made snarky, derogatory comments about my husband to another customer right in front of him, and then deliberately ignored my husband's presence until he was forced to step forward. Even then, the mechanic refused to greet him and simply snatched the keys. The situation escalated unnecessarily when the mechanic became aggressive, falsely claiming our car's windows were illegally modified and tinted. Despite my husband remaining completely calm, polite, and explaining that the windows were factory-standard, the mechanic used it as an excuse to double down on his hostility. It was entirely clear that this was not just a case of poor customer service, but targeted bias. No paying customer should ever be subjected to this level of disrespect and malice. If you "look different", I strongly advise you to take your business elsewhere to avoid being humiliated by this staff's ignorance. Management seriously needs to look into their team's behavior, as we will never step foot in this place again.

i had my Volkswagon TDI Jetta towed here to get diagnosed and the technician (Thaddeus) did…read morepractically nothing to help me figure out why exactly my car would bellow smoke when i drove it. his advice was that either it's totally fine and i should keep driving it til the smoke clears or that my engine had stopped working and that i should just get a new car and then the worst part of my experience with this place is the woman that answers their phone has a terrible attitude and wouldn't give me my car back over the weekend from their shop and then when i called back Monday to get it towed to my house, she wouldn't give me any sort of estimate as to what time my car would be arriving at my house. Do Not Ever Take Your Car To This Shop. -Nicole

They made my car look great and they fixed it up well my brother Brayden and I did this no knowing…read morewhat it would be like but it was good

I have been visiting Hometown Auto since back when it was a Midas. I bring My vehicles here for…read moreroutine oil changes and repairs. Customer service is great and the work quality is excellent. Pricing is very reasonable and I have never had issues with completed work. The business owners clearly take pride in their work.

Honest dependable service at prices well below dealers. I've had maintenance and brakes doneread more

New to the area and was looking for a new service shop. DS Automotive came highly recommended by…read moreseveral people in the area via community FB pages. DS Automotive did not disappoint. Pricing is very reasonable and the service was fantastic. I received a text message when my vehicle was ready with a breakdown of the service, pricing, notes, and future recommendations. It even allowed me to pay online prior to picking up my vehicle! Found my new favorite shop :) Thanks Eric & DS Automotive!

I've taken my cars here since 2014. They are very trustworthy, very honest, and reasonably priced…read more They've always done reliable work on any vehicle I've ever taken to them. It's hard to find shops that you can trust, that will take the time to explain so that you understand the issue if you aren't a "car person". These guys will do that.

I brought a camper in to A-Z for a very unusual repair. I didn't have an appointment. It wasn't a…read morecamper problem, it was a truck problem. Alex and crew not only did an excellent job of repair, but they got it done early, and below estimate. I will be using them for all my automotive needs from here on out. I would recommend A-Z to ANYONE with an auto or truck problem! Thanks guys! Happy Holidays!

The service is what is expected to be. Honestly and affordable is extremely important to me and my…read morefamily. I ran over a deer carcass in the road and had a sound after. The looked at it and informed me that it was a bent bracket and the bent it back for no charge. This is the place to go for any automotive issues.

Whatever you do, do not take your truck or vehicle to this shop. Poor customer service, poor…read morecommunication and shoddy mechanical/technical work. We spent almost $5K to repair the frame on our Toyota Tundra, only to discover that it put it on crookedly. Such a fitting description because this place is a crook, as they robbed us of 5K and we still need to get our truck repaired! When we called to try to get resolution, they ghosted us.

Just got my jeep back last week…read more Very Happy with all the work that Jon and off-road innovations did regarding the jeep frame rot. The jeep frame rust was extensive and due to overcome by events took awhile to get repaired. But they worked on my past jeep rot issues and I was very pleased with their detail oriented results. If you've got Jeep rust issues I suggest don't buy new Jeep, take it There to get fixed.