Family owned businesses and very honest. Been doing business with them for years. Very honest and…read morethey don't try and upsell you. You get what you pay for is so true. We get a bang for our buck with this company. Hope they never sell out to the bigger guys.

I cannot express how satisfied I am with De Weerd Heating & Air Conditioning. Called on a VERY…read moreMUGGY and warm day with issues with our air conditioner. They were out here and had it up an running in no time. Very friendly receptionist and repair technician. Very reasonable cost as well. Thank you De Weerd Heating and Air Conditioning!

Gave a price and provided the unit promised by the documentation, verbal promises were given that…read moreif we went up to a more expensive unit the electrical work would be included and it was a 16 seer unit. Both were broken. After the work was complete there was $600 more charge than agreed (i presume this was electrical work because no itemized bill was provided). The unit is only 14.5 seer. Perhaps these verbal agreements were forgotten and not intentional deception, but this is still unprofessional if so. Work was not up to city of Grand Rapids standards (or even the installation manual for the unit), it took 4.5 months of phone calls to them and the city to get them to fix the mistakes. I had to look up the electricians they subcontracted myself as ACR never even made an effort to update them. Eventually, through much stress on my part, everything worked out. Unit works fine, and did from day 1 of install, probably an ok business to work with outside of the city. So 3 stars despite everything. If you live somewhere without municipal codes, permits, and inspections they do ok work for what is probably a reasonable price. Just follow some advice: 1. Insist on a written contract with all promises and costs up front. 2. If you have any inspections necessary make sure the contract specifies they do not get the full payment for the work until the inspections pass.

Horrible company.. Had Ryan the owner come out to give a quote on installation of central air…read more. it took him nearly two weeks to get back to me and when he did he refused to give me a bid or do the work simply on the basis that i had already gotten a quote from another company and he was friends with the guy at the other company.. what company does business this way.. I did not call him out to play favorites to his buddies i called him to do A JOB!!!! and he refused.. I DO NOT recommend this company to anyone for any reason..unless you just want your time wasted..

Laten came out and replaced the valve, he checked his work, tried the hot water, still no hot…read morewater, so he went and checked the line from the hot water heater till it disappeared to come into the shower area, he said everything was right. The mystery of no hot water still remains. I may have to replaced the whole shower. But I thank Laten, and Moore Mechanical for the work they did.

Joshua was so helpful with the leak we had for our outside faucet piping and very educational…read moreduring his stay. Great employee! Great customer service. Fast and efficient. Thank you. Greg and Kirsten Weeks

Tim was here today for our scheduled spring tuneup of our air conditioning unit and did a great…read morejob, as usual. We can always count on Godwin!

Called, nobody ever called me back. Hired someone else to do…read morethe work. Much better price, came the next day

The unrelated service as Permoda states I asked the tech, was would you know how to take my storm…read moredoor off, so that I can air out the gas smell? Is wanting to get rid of the gas as Consumers suggested unrelated? He was kind enough to show me, and even wanted to do it for me....but I thanked him and did it myself. So thanks Permoda for attempting to make this situation sound completely unrelated. Lisa

New a/c in 2015. Great work. Friendly team. Wonderful price. Anyone that says otherwise... I just…read moredon't know why they would.

I hired Grapids to do a home repair service job. What they did was very good work but they had no…read moreconsideration how they left my home. Plastic was to be layed in the basement where they were working and ended up tracking oil all over the floor. Some kind of grease or oil was spilled in the driveway. I contacted them two days after the work. It took a while for them to get back with me. The dispatch team was too busy or they would set up an appt, not show, and sometimes reschedule. I had to keep calling and making a longer story short they finally came out two months later. They cleaned the spots with cleaner that didn't work so I bought something to try myself. I worked at it and got about half the stain off but still bad. The stain was baked in by the sun by this time. It was on them to clean. I'm 73 female and this is ridiculous. Their customer service has a lot of room for improvement!

I had a $15 a month "plan" with GRAPIDS they canceled 2 of my appts. the day of, same as last year…read morethey used the same lame excuse, Staff called in sick, it was for a tune-up before the season, find a Company with Good Reviews!

First, the woman who set up my appointment was amazing. She listened to me, set my appt. And waived…read morethe fee. (Because I was broke ) Terrific experience. Next, Landyn showed up the next morning with bells on ready to go. He tried opening my drain with no luck. Told me I'd need a major repair. $10,600 for a new liner . That hit hard. BUT, Landyn was able to get me financed for $9055! The boss decided that was good enough; waived the rest and scheduled my appt. for the very next day! 9:00am the whole crew showed up! 5 of the most professional, well mannered, hardest working men I've seen in a long time! These guys were The Best!!! The boys went to work. About 30 minutes in they discovered that because my house was over 100 years old it had what is known as a "house trap". They could not run the new liner through a house trap. The house trap would need to be dug up and replaced. (Mind you this was not part of my $9000 repair. This wall all extra.) I waited a bit as they told me the boss was on his way. In my experience this meant one thing: he was coming to explain to me this was going to cost more money! WRONG!! Boss shows up (Nice guy as well!) and tells me; we will be having words with Landyn but if we gotta dig it up, we'll get the boys to digging. The phrase I kept hearing from these guys was "The price is the price". Integrity is the word that comes to mind. So, the boys started digging. These guys dug a hole 9 feet deep that was not part of the deal; took them the better part of a day! My bill never changed; there was no discussion of it changing. Blew my mind. Long story short: House trap removed. New pipe and liner installed. Everything was cleaned up and after it rained you can't tell they were ever here. I cannot speak highly enough for this place. Service Professor has my business. Thanks Darryl

Giving this place a one star review seems too generous. We called to have someone come and do a…read moresimple unclogging for our sink. After he left, a leak sprung in our basement, which we figured out only happens when that same sink is used. We had to shop vac and clean the basement and I called the next morning. They said they would send someone out. I was super calm about it, totally trusting they would make it right. They sent the SAME tech out. So of course he starts saying its not his fault and there is nothing he can do. I call the business and they say they can have their manager call me in ONE TO TWO BUSINESS DAYS. I tell them that is unacceptable, I need a supervisor out here tomorrow. They say they can send someone out but it'll be an entirely new charge. Stay away from the business. They are cheats and only want to create new problems so they can upcharge you.

I needed a sewer stack replaced in the basement of my close to one hundred year old house, Tim…read moreRogers came out personally to look it over and accepted the job , his crew came two day later and I was so impressed with the efficiency of his crew ,not only did they do a great job ,they were very professional and courtesies plus the job came in at less than anticipated, I would recommend Tim Rogers plumbing for any of your plumbing needs.

For approximately nine months I have been dealing with sewer issues at my resident in Benton…read moreHarbor, Michigan. Numerous local plumbers in the area have cleaned my sewer drain approximately 8 times in a nine month period. Whitney plumbing and Trout plumbing recommended that my sewer be replaced. Unfortunately, Whitney plumbing nor Trout plumbing could not find my sewer line after digging up my yard. Then on February 23, 2024, a friend of mine referred me to Tim Roger's Plumbing, who is located in Allegan, Michigan. Which is approximately two hour travel time round trip from my location. Fortunately Tim Roger's Plumbing arrived the following day. The two plumbers were very professional and courteous. They cleaned my sewer line with two different size cutters and I was astounded with the result. Their expertise was superb. Thanks to Tim Roger's Plumbing my sewer drain is draining properly again . I recommend Tim Roger's Plumbing to everyone who needs professional plumbing services. They are definitely number one in plumbing.