My AC went down during a historic heat wave in the middle of the night. I emailed Turner at 3:30 AM…read morehoping to hear back sometime the next day, which was forecasted to be 95 degrees. Steve returned my email promptly and squeezed me in before his morning appointments, he was at my door at 6:50, and had us up and running before 11AM, even with a trip to the supplier to get a part in between appointments. Steve Truly cares about his customers, and his company's service is top notch. Do yourself a favor and call Turner with your heating and cooling needs.

A/C went out in the middle of this heatwave. They picked up the phone after 5:00! Out the next day…read more Great people to work with, very reasonable. So impressed, and a customer for life. Highly recommend

I should have written this review much sooner. My Bryant furnace started acting up in the middle of…read morewinter 2 years ago on a Sunday. I cringed when this happened because I know service calls can kill you on weekends let alone a Sunday. I had a bit of an idea what might be wrong so I called the Bryant Contractor who originally installed the system. Whoever was on call gave me the run around about getting the part and that it will take him a bit of time because he lives out of town. So I went to the Bryant website. I called Engelsma Heating bc they were also listed in the Bryant website. Tim said he had the part and can be by in 30 min. He gave me an idea what it would cost which sounded reasonable, and much less than what the other outfit quoted me. After 30 min or less working on it he had my furnace going again. If i recall he only charged me for the part. Based on this experience I highly recommend them. My impression was that they were not out to get me and getting me back on service was their priority. I found them to be reliable and will not do work that is unnecessary. Engelsma should be a model for all heating contractors for the way they do business. My system is almost 20 years old and am planning on replacing it soon. I will definitely give Engelsma a call for an estimate when the time comes.

They installed their Engelsma HVAC into our Engelsma Home. It's impossible to get service. They…read morewill schedule say between and 4 then never show. They will call and leave a message that there were emergency they have to tend to. After playing phone tag multiple times then I give up. While walking at Sparta Airport during normal business hours you will see one of their trucks at the airport. They are not fixing or installing...they are playing with their airplane. Go elswhere.

I wanted to replace a hot water heater as a preventative measure and since it wasn't an emergency,…read moreI had the opportunity to call around and check pricing, products, etc. Kentwood Plumbing was by far the most helpful as we discussed product, sizing, pricing and timing. I got a quote within a range and like all other things, I expected the final price to be at the higher end. The technician did a great job removing the old unit and installing the new one showing that he'd obviously done this many times. I'm always concerned because these guys are on the clock and my cynical self says it doesn't matter how long it takes because it just gets reflected in the bill. I was pleasantly surprised when the bill arrived the next week. The total cost was at the lower end of the quote with an excellent job as a bonus. I've used Kentwood on and off over the years and was happy to call on them again.

Hot water heater was replaced on a Tuesday without incident. Went down to basement to do laundry to…read morefind the floor covered in puddled water on Saturday. Called for help-was instructed to diagnose over the phone. Technician who replaced water heater didn't close valve correctly at the main water line. It took hours to clear basement and clean up water. After communication of concern and disappointment over the phone to technician and staff on the phone, we have never heard a single thing back from them. Their mistake caused chaos in our home with no apology or follow up. We will find a new plumbing company.

Deciding the time had come to upgrade our 34 year old furnaces, I began researching furnaces and…read moresoliciting bids. My business partner, who is an electrical engineer/licensed master electrician, recommended Hulst as they did a good job installing his air conditioning system. (Our business is building diesel fueled heat drying systems for water damage restoration.) The Hulst people are friendly and quick to respond. Their quotation was both very fair and the lowest bid. They offer the Daikin brand furnaces which have a good reputation. We bought the high efficiency furnaces with the two stage burners and ECM motors and added wifi linked thermostats for programming and making setting adjustments using a smart phone. Rather than having a zone heating system for the two floors of our walkout home, we have two separate furnaces. Doing so enables the furnaces to be sized for the heat load of each floor instead of having a single large furnace capable of heating the entire house. The Hulst technicians installed both furnaces in a day. Their workmanship was very good and they were thorough. They explained the working of the system to us, set up the phone apps, and made a follow up visit to make sure everything was just right.

This is what I discovered this past winter when my gas furnace kept shutting off in the frigid cold…read moretemperatures. Hulst Heating & Cooling installed this HVAC system in the crawlspace of my new-build lake home in 2012. These are the furnace exhaust and fresh air intake pipes installed under an enclosed deck. I was told by one of their repairman 3 yrs ago that they had some bad people working for them at that time and this proves it. Fortunately, the emergency shut-off systems were working on the furnace and shut it down due to extreme heat build-up within the furnace or carbon monoxide detection. Ryan Hulst, the owner, has refused to fix their shoddy workmanship. Avoid at all cost!

Temps in the 90's and our Air Conditioner stopped working! Gume was the estimator he saw that we…read morehad a 80,000 BTU furnace and instead of selling me the SAME sized unit.. he suggested a smaller unit as the previous one was excessive for 1000 sq ft! Installation was scheduled within a week. Daniel and David did the install and were amazing. They were professional, friendly, on time and knowledgeable! I would highly recommend R & R!

Although we found we needed to replace our furnace after an inspection, every step of the way was…read morevery easy and I felt very comfortable with Dwight in my home. I was also pleasantly surprised that he explained how everything works and why he was doing what he was doing. He was very efficient, knowledgeable, and friendly. We will definitely be using GR Metro for our future furnace needs, and we'll be recommending these services to our friends and neighbors.

We appreciated Dave & Nate sanitizing our HVAC. While here they discovered a leak in our humidifier…read moreand helped us understand what it would take to fix it. Thank you for the thorough and friendly service.

This company is inept and unwilling to stand behind their work. I had a problem with my hot water…read moreheater suddenly not putting out the same amount of hot water as would be expected. I researched on the internet and it was quite clear to me that the problem was the "dip tube" The employee that came out simply tested less than 10 gallons of flow through my kitchen faucet and said that there was nothing wrong with my water heater. Never mind the fact that a water heater is designed to run 2/3 of its capacity without significant temperature drop, which would be over 30 gallons for my water heater. He did say that he needed to actually look at the water heater for his "paperwork" I continued to tell him that the first 5 minutes was not the problem. While he was looking at the water heater I ran another 5 gallons or so out of the tub sink in the same room. I asked him to test the temperature and it had dropped 15-20 degrees. He said this didn't matter and my water heater was just "old" and probably didn't work as well. I then pointed out to him that the water heater had just started after 10 minutes and probably 1/3 of the tank being run out. This is a clear symptom of the dip tube being bad since the cold water is not reaching the bottom of the tank and tripping the thermostat to turn on the heater until a significant amount of water hot water had been used. He just told me that there was probably build-up on the bottom of my tank. Of course he didn't take the 5 minutes to open the valve and run a bit into a bucket to check this. Knowing that the dip tube was the problem I ordered and replaced it myself. Sure enough the dip tube was cracked off just below the fitting and was causing all the problems. When I called the company back they refused to stand behind their work. The owner said that a dip tube is "one of those tricky things" and that "it doesn't make sense to open up the water heater to check it" he said he would have done exactly what the person that came out did and refused to stand behind their work in any way. I am not sure if these people are completely inept at what they do, trying to collect the service call fee without actually doing anything, playing some game in hopes you will buy a new water heater from them, or some combination of all three. Bottom line, never use this company!

This company had serviced my furnace for over 20 years. Well the day came, our furnace died. All…read morePhase actually came out after hours to assess the problem and was able to get it going temporary. They recommended a new furnace which I agreed to. The work was done professionally and thoroughly. They said it should save me half on my gas bill. At the same time I had them replace my 10 year old water heater. I couldn't be happier, our water is now always hot and our house is consistently an even temperature. Not to mention that our gas bill is always less then half of what it used to be. Friendly, professional and honest! Would recommend them for any service work or install.

Look no further for dependability, honesty and great service. This is a small business that has won…read moremine. When we first moved to the area, our humidifier was not working, Roger came over and showed us how to get it going - at NC! We just had them put in a new AC unit for us. A large company came out and told me I had to leave the air off till it was replaced. Roger came over and explained how to keep it running till they could replace the old unit. While he was in the basement he discovered the hot water heater vent had come detached at the foundation, leaking small amounts of gas in the house and fixed it up. Highly recommend Roger Bouwcamp and his team!