We cannot say enough about the amazing workmanship and character of Andrae and his team! We had…read moreour air conditioning unit die on us and Andrae quickly and expertly diagnosed the problem. Unfortunately, it turned out that we needed a new unit (it was over 20 years old). We decided to replace both our AC and our Oil Furnace as well. Actually we decided to get a Propane Heat Pump rather than an Air Conditioner to save on fuel costs. Andrae made special arrangements to work around his vacation days, in order to complete the work. On top of everything, all the work was completed quickly; just in time for a major heat wave! We are so impressed with the quality, price point and professionalism! Thank you so much, Andrae!!

Awesome and dedicated. I've used this company multiple times now and will continue to send business…read moretheir way! Thanks again.

Reliable is definitely very RELIABLE! Less then two years ago, they replaced our old worn out…read morefurnace with new unit... A mid range unit (Goodman) was selected to reduce some costs. The removal and replacement process was excellent all around. The unit ran well over the period. There some minor water leaks, but not their issue. They fixed these during the 1 year inspection they provide. All was well it seemed. Then earlier this month (December 2023) they had a deal to come out and inspect the furnace for no charge. They came out, and found the heat exchanger in it was cracked and leaking CO.... The furnace had to be shut down as a result. Goodman has a published 10 year warranty including the heat exchanger however, no labor was covered. Reliable contacted Goodman, but no luck in getting the labor covered and replacing the heat exchanger was not a great option. They went to work and provided us with an amazing solution...replace the entire furnace with a new better model....all at no charge. On their nickel!!! I am just absolutely amazed they did this for us, and further they were here with the new unit in a few days, and replaced the defective unit with the new Heil. Also amazing, they were able to remove the existing furnace and complete the new installation in about a half of a day!!! These guys are incredible and very professional. There was only one minor glitch and I called them late afternoon after they left, and again was amazed as they came right back out within a few hours and fixed the issues and all was well... This is a company that not only talks about great customer service, but they live it. Everyone from the fantastic techs that were here, to Kenton the owner, and the office staff went far above and beyond for us... I would only wish more companies provided such excellent service! If you need a few furnace and/or AC, these are the guys you can trust!

This company has provided the best HVAC service I have ever had. Everyone was friendly and the work…read morewas done well. I would definitely recommend them.

I've hired Northern Heating and Cooling twice, once for my furnace/AC replacement and then again…read morefor a new water heater. Both times the technicians were on time, completed the project as requested, and cleaned up after themselves. Highly recommend.

Northern was recommended by our swimming pool contractor to make the gas connection for our new…read moreswimming pool's gas heater. They made the entire process easy, arrived when they said they would, did a nice install job and were friendly and easy to deal with. I'll definitely reach out to them again for any HVAC needs I have in the future.

We just had a furnace check and our furnace was over 20 years old so we decided to check prices and…read moreoptions. We favor American Standard because of it's reliability in Consumers Reports. Benito was our checkup person and he was wonderful. Informed, professional and no hard sell. We bought a dual furnace and heat pump system to both heat and cool our house. We were so impressed with the installation guys. Liam, Jackson and I'm sorry but I can't remember the name of the other gentleman. They were all very considerate laying down tarps over their walkways and respecting our house. They kept us informed every step of the way. Our new system is more efficient (90% to 97%) and the thermostat allow almost total control of the system. I can't say enough about the staff from the receptionist to Travis to the installation team. Very highly recommended!!!

I attempted to contact Hendricks after discovering a leak in our ceiling. The plumber we hired…read moredetermined that the water heater exhaust vent had never been glued at the coupling, which allowed condensation to leak and damage our ceiling and drywall. When I first called Hendricks, Travis told me they "don't do water heaters" and insisted it wasn't their work. After I explained that our plumber specifically identified Hendricks as the installer, he continued to deny responsibility and rudely responded, "Well, we don't do drywall, so I'm not sure what you want me to do about it." To verify the facts, I contacted our plumber again. He confirmed that Hendricks was responsible and explained the situation: During the rough-in of our home, Hendricks informed the plumbing contractor that the boiler they were installing for the in-floor heat would also provide domestic hot water. Based on that information, the plumber did not run a separate vent for a water heater because one wasn't supposed to be needed. During the finish stage, Hendricks realized they had made a mistake and determined the boiler they had specified would not provide domestic hot water after all. They then instructed the plumber to use the existing 3-inch pipe that had been connected to the furnace combustion air intake as the water heater vent, with the furnace instead pulling combustion air from the mechanical room. This decision was made because the drywall had already been completed, and there was no practical way to install another vent. After learning this, I again attempted to contact Hendricks by phone, text, and email. I received no response. My calls have been ignored, screened, or disconnected. I would have much preferred to discuss this issue and give the company an opportunity to address it, but after repeated attempts to communicate, I was left with no response. Unfortunately, this is not the only issue we've experienced with Hendricks. We have a 9-degree temperature difference in one bathroom, previously had an 11-degree variance in another zone, have dealt with water leaks, stuck dampers, insulation stuffed into ductwork, loose vent covers, and an improperly installed dryer vent. Based on our experience, I cannot recommend Hendricks. Mistakes can happen on any project, but how a company responds afterward says a great deal about its professionalism. In our case, they chose not to communicate or take responsibility, and that has been the most disappointing part of this experience.

On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

Joe is great. He is prompt, explains things well, is fair priced. He fixed our 30 year old central…read moreair conditioner a few times and when we had saved enough money he was our go-to guy to install our replacement central air conditioner. Early this morning (on a Saturday when most heating and cooling places are closed) our furnace went out. Called Joe and he was working out of town, but talked me through how to get it safely working again. Going to have him come this week for a full inspection. This place and Joe are the best!

First class service. Honest, efficient, reliable and a pleasure to deal with. Don't waste your time…read morelooking anywhere else for your heating or cooling needs. These guys are the best.

I wanted to replace a hot water heater as a preventative measure and since it wasn't an emergency,…read moreI had the opportunity to call around and check pricing, products, etc. Kentwood Plumbing was by far the most helpful as we discussed product, sizing, pricing and timing. I got a quote within a range and like all other things, I expected the final price to be at the higher end. The technician did a great job removing the old unit and installing the new one showing that he'd obviously done this many times. I'm always concerned because these guys are on the clock and my cynical self says it doesn't matter how long it takes because it just gets reflected in the bill. I was pleasantly surprised when the bill arrived the next week. The total cost was at the lower end of the quote with an excellent job as a bonus. I've used Kentwood on and off over the years and was happy to call on them again.

Hot water heater was replaced on a Tuesday without incident. Went down to basement to do laundry to…read morefind the floor covered in puddled water on Saturday. Called for help-was instructed to diagnose over the phone. Technician who replaced water heater didn't close valve correctly at the main water line. It took hours to clear basement and clean up water. After communication of concern and disappointment over the phone to technician and staff on the phone, we have never heard a single thing back from them. Their mistake caused chaos in our home with no apology or follow up. We will find a new plumbing company.

The service and price from Ogle is amazing. I've been using him for 3 years after a friend…read morereferred him over with glowing reviews. He fixed my old furnace and when I decided to upgrade he was the most reasonable. Substantially better than the big HVAC company. If you need repairs or new work, I highly recommend them.

Ogal and Sons is the best family ran heating and cooling service company around. They are kind,…read morecourteous and knowledgeable. Prices are very very fair. I had John out years ago and today I had the pleasure of seeing his boys on my service call! What kind and polite young men! You will be in good hands with these guys!!!! Thank you so much!!! Tara