On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

Fabulous experience with the gentlemen at Two Cool Guys. Honest and transparent throughout the…read moreentire process. Classic service in a modern world. Highly recommended.

Hunter did an amazing job finishing up our central air system and correcting some furnace piping…read more He was very informative from start to finish and gave us a very reasonable quote for his services. Highly recommended!

We just moved to Whitehall from California and were referred to scheids plumbing for our plumbing…read moreneeds. They did such a great job that I felt it necessary to reach out and let others know how professional and dependable they are. The staff was wonderful and the technicians know their job. I will continue to use them for our plumbing needs in the future and I hope you would too.

I called to have new toilet installed in my home that I was putting up for sale. The plumber they…read moresent out was sooooo unprofessional. Because this particular plumber they were sending over had serviced another house of mine before, I allowed him to work without me being there. I trusted him! This house had been totally repainted; was clean; repaired; re-landscaped; and ready to be put on the market when the plumber finished the toilet installation that day, this one job! However, when the painter stopped by on the afternoon after the toilet installation, he found this roomy bathroom a mess!! Not only was the floor very dirty as you came into it, but also he found that, in the process of installing the toilet, the plumber had scraped up the wall adjacent to the toilet, marring the newly painted wall! So, the painter called me very upset, having just finished painting it days before. However, he told me not to worry, he would clean it up and repaint it, free-of-charge. However, after the painter cleaned up the bathroom and before he repainted it, he took pictures of the wall and sent them to me. Immediately, upset, I called Scheid's office and spoke with a woman whom I had gotten to know quite well over the years of using this plumbing/ HVAC company, explaining the problem. She said she found it unbelievable. I said the same after my years of experience with this company, but the pictures were the proof. Plus, the painter had no reason to lie; I had already seen his finished product!! Then, I asked to speak with the owner, Dan Scheid. She told me he was not there but said she would give him a message. Also, I got the information to send Dan copies of the photos. After all, the photos were proof of the wall being marred after the toilet installation. I sent Dan Scheid the photos, but when he called me back, he was very defensive and rude, saying his plumber would never have done that! He said he had a picture of the completed installation and sent it to me. Then, I understood why he was believing his plumber and not me. His plumber had taken a straight-ahead photo of the toilet with the adjacent wall showing no marring. The reason it did was because the wall is longer than the photo shows, and the plumber made sure to take the photo close enough so as not to be able to see the marred wall!! Although I had been a long-time customer for my home as well as my business properties, who had never complained, and to his credit, never had a reason to before. However, even though I had sent Dan Scheid the photos of the marred wall attributed to his plumber's carelessness when he called me back, Dan, the owner, chose to have a very poor attitude toward me about the incident where his plumber not only created a mess but also marred the newly painted wall, causing it to need to be repainted in order to be put on the market to sell!! Therefore, my only recourse was not to pay the bill and to not to use their services anymore! Believe me, I did not and have not since!! NOTE: Although the plumber's photo will not load for some reason, I am including the photo of the marred wall that happened during my toilet's installation

Reliable is definitely very RELIABLE! Less then two years ago, they replaced our old worn out…read morefurnace with new unit... A mid range unit (Goodman) was selected to reduce some costs. The removal and replacement process was excellent all around. The unit ran well over the period. There some minor water leaks, but not their issue. They fixed these during the 1 year inspection they provide. All was well it seemed. Then earlier this month (December 2023) they had a deal to come out and inspect the furnace for no charge. They came out, and found the heat exchanger in it was cracked and leaking CO.... The furnace had to be shut down as a result. Goodman has a published 10 year warranty including the heat exchanger however, no labor was covered. Reliable contacted Goodman, but no luck in getting the labor covered and replacing the heat exchanger was not a great option. They went to work and provided us with an amazing solution...replace the entire furnace with a new better model....all at no charge. On their nickel!!! I am just absolutely amazed they did this for us, and further they were here with the new unit in a few days, and replaced the defective unit with the new Heil. Also amazing, they were able to remove the existing furnace and complete the new installation in about a half of a day!!! These guys are incredible and very professional. There was only one minor glitch and I called them late afternoon after they left, and again was amazed as they came right back out within a few hours and fixed the issues and all was well... This is a company that not only talks about great customer service, but they live it. Everyone from the fantastic techs that were here, to Kenton the owner, and the office staff went far above and beyond for us... I would only wish more companies provided such excellent service! If you need a few furnace and/or AC, these are the guys you can trust!

This company has provided the best HVAC service I have ever had. Everyone was friendly and the work…read morewas done well. I would definitely recommend them.

AC went out last night and it was not good timing! Asked for some suggestions and settled on Kroll…read moredue to customer reviews and them being local to me. I was nervous about how much I would have to spend. Called Kroll at 7:30am, Dan was here by 9:30, and gone before 10:15! Air back on! You saved the day Dan. We had some really good conversation. Dan is very friendly, knowledgeable, professional, and genuine. He gave me advice on how to save money and not get caught up paying for unnecessary and expensive things for my HVAC. I will be signing up for their seasonal preventative maintenance contract for only $200 a year! Dan is an absolute gem! Don't let him go Kroll, and you have a customer for life!

Recently has a furnace, AC, and water heater replaced. Kroll did a great job both from a price…read moreperspective and quality of install. Very happy with their work.

Big shout out to RX Comfort! Our old A/C went out and since…read moreour furnace was even older we replaced both. We decided on RX Comfort (after getting over sticker shock on all the quotes!) because of their timeliness, professionalism, value and price. Thank you to Adam, Mitch and Caden? and I'm sorry one other guy! for the great job done. Will highly recommend to others.

i've had nothing but problems since having my my furnace/air conditioner/water heater installed…read more The technicians were wonderful however, my furnace still isn't right. If they tell you, they can install a new system within days of telling you that you need a new one, you might want to consider all your options. . I wish I had.

What an amazing experience we've had with Grapids! From start to finish the process was wonderful…read more Todd came out within hours of calling to get a quote to upgrade our furnace and add AC to our home. Our furnace was over 20 years old functioning but a bit of a head scratcher. Additionally we needed to upgrade our electrical panel. Grapids was able to subcontract that for us too. Tyler and Eric came out the very next day (bright and early) and spent the day reconstruction our HVAC system. Prior to their arrival we decided to add a humidifier to the unit. The office was seemlessly able to add that to our work order. Todd swang back out to check in on the progress and make sure we were happy. Throughout the day several members of Grapid came through to bring supplies and check in. The stars of the show were definitely Tyler and Eric who worked until after 7pm to complete the HVAC job. They worked well together and I could overhear them as I graded papers upstairs. They treated each other with respect and humor. It was so refreshing to have work done in our home by such wonderful people. They even took the time to FaceTime with my husband who was at work to show the final product and answer all of his questions. Without hesitation I will recommend Grapids (specifically Todd, Tyler and Eric) to anyone! I came back to add we had quotes from three different companies and Grapid was under the others AND included upgrading our electrical panel with one of their subcontractors.

We now have had the city inspection and Grapids will need to come back out as the inspector failed…read morethem. There were things that needed to be fixed on the furnace and air conditioner unit. Again a disappointment.

We had a major water leak in our basement that was coming from our water heater. Vredevoogd…read moreplumbers came right out and were able to indentify the problem came from too much pressure from the main water line. They added a pressure relief tank and turn the heat down on the tank. They even cleaned up the mess they didn't make! These guys were so fast and professional. I can't say enough about their level of service, and speed to take care of our issue. The price was fair I blieve given the situation. It was around $850 to fix an issue that probably would have cost us thousands had they not fixed it.

We had them come out to check out air conditioner when it wasn't cooling properly and they also…read morelooked at our furnace while here. The service person was kind however we are now realizing that the inspection they did was subpar. We've now soon after had an issue with our water heater and called another company and when they looked at the furnace to check it said it is incredibly broken and dangerously so. The components that are broken should have been spotted by vredevoogd when they looked at it and it has been leaking carbon monoxide into our home since. Although the person was kind I cannot recommend them for missing something so crucial and leaving us with a dangerous situation.