These jokers quoted me $60k for a $35k job and wont even itemize the charges. Additionally, they…read morewanted to charge $10k to haul away the old solar. This greedy behavior almost derailed a new home purchase thus causing all involved parties undue angst. Grifters, plain and simple.

We are so frustrated and disappointed! ABC Roofing and Solar simply missed replacing a section of…read moredry rot damaged decking that extended into the eaves above our garage before applying GAF asphalt shingle roofing when they replaced our old roof in January/February 2025. Upon completion we paid cash and were told to just let them know if there were any problems. About 2 months later, the missed dry rot was reported to us by another contractor performing work for us. We immediately notified ABC Roofing & Solar of the missed dry rot and fully expected they would take care of it because it was clearly visible to the decking portion under the eaves and had simply been missed. First we were told someone would come out. Multiple days passed without word so we called back. They didn't have anyone working in Chico (in the beginning we were told this was a local Chico business but are now told they are based in Redding). To save time and help them understand where the problem was before they came out, we offered to email photos so we were sent a link to do so and our photos were submitted. To our dismay, they responded in writing and "apologized" for the dry rot being missed during their inspections but stated that the only thing they would do would be to charge us for any repairs! They also stated they were not responsible since the City Inspector missed it too. Not the customer service and care we were led to believe we could expect! After this we escalated our communication to a formal complaint and claim against their Workmanship Warranty. We also insisted all further contact be done in writing. Dry Rot degrades the Structural Integrity of roofing support structures. Applying any roofing materials over such is inconsistent with the standards of: California Residential Code, California Building Code, and GAF Product Manufacturers Installation Requirements, and possibly other quality & installation standards and regulations. We trusted their sales department ravings about their excellent performance, high customer satisfaction, and high standing with GAF Roofing Products. We also relied heavily on their publicly published business performance standards and Workmanship Warranty posted on their business website. We are now left baffled and frustrated by their refusal to correct the problem they readily admit in writing that they missed in the first place. We have not been well served or fairly treated by this company. We were only asking that they correct the mistake they admit to missing in the first place. We are retired seniors. We put our trust in this company whom we were led to believe was local. and paid with our hard earned and saved cash.

Todd and his great crew made the process of getting a new roof painless. Todd is a professional…read more He keeps you informed through the entire job. His crew is also very knowledgeable. There is no questions that are not answered. Everyone makes time for the home owner. Todd was very considerate of my cat. Recommended I have the cat out of the house for the reroofing. It was a great suggestion that I had not thought about. Todd made sure I had a call the day before to get my car to the kennel. Our schedule was unpredictable because of the rain. Todd called on a Sunday so the project could start first thing Monday. No rain in the forecast for 4 days. We need the rain but roofing can be a big challenge. Part of Todd's professionalism he never wanted to be caught and have to tarp my roof. Thank you for making this project a breeze. Great job!

Pacific West is hands down the best roofing company. Professional from start to finish. On time,…read moreat bid and courteous, what more can I ask for? We had a terrible hail storm come through our town and I have had the privilege of putting Todd and his crew on homes for upwards of 15 various clients of mine. I have yet to hear one negative comment. I will continue to refer people to Todd. Thank you

Awesome company! Clean quick quality work! Love companies that show up and start work on time!read more

The two employees that were sent to cut a 2X3 opening failed at cutting where owner and Erik…read moreagreed. which was not next to Electric going from outlet up wall!, to make sure window view was not looking at stairs! That is exactly what they did. Plus broke seal on new window. Jen Weld came to replace two weeks later. Handyman was paid to repair wrong cut, patch, texture, buy matching paint. clean Sil caulk off window and black spatter on wall costing hundreds and inconvenience to new tenant and owner. One worker yelled F..k when I explained Erik knew where cut was not to go and make sure it had a view! The "f" word was used while sitting on tail gate blabbing. I watched on my ring camera! The trim used on window is 2X4 in one corner 9 Short screws were used. Hope this helps the owner of No State Masonary for future jobs. It was a Loral and Hardie moment! Betty

Johnny Boster was very friendly, caring, professional and he kept me informed. My roof looks…read morebeautiful and his price was very reasonable. Thanks for the timing of your work, Johnny. The day after you finished we got rain and I didn't need to worry about the two roof leaks. B. Oliveira Cottonwood, CA

Excellent company- On time every day-Stands by his work- would recommend to all clients.read more

I am a Realtor in Shasta County and my clients or I are frequently in need of a handyman. In my 11+…read moreyears in this profession I have yet to meet a handyman as willing to take on a variety of small jobs with the enthusiasm and professionalism as Eric. Great service, quality work, excellent attitude, and fair pricing. Thank you Eric! 3/8/2019 Just had Advisor Handyman Service out to my home to repair a little snow storm damage and a few additional items that are beyond my abilities. They did quality repairs, arrived on time, very clean, and a fair price. Extremely pleased with their service and pricing.

This team is so AMAZING! From the get go, the communication is superior to any contractor we've…read moreever worked with. Every individual we have dealt with has been extremely nice. The installer on our project, Ace, is aces!!!!! Very polite and meticulous. He cleaned up the area , every day, while on our shower project too. I hope to have mire projects for them in the future. They're wonderful!!

Tim gave us a solid estimate with superior materials. They did the entire job for the detached…read moregarage in one day. Will be having them come back to do our home next. Awesome guy with an awesome crew!

As a Realtor, I always look for quality tradespeople to refer to our clients. Over the years,…read morewe've had many happy clients who have used the services of Tim Burke, Owner of Burke Roofing, Inc. What I like about Tim Burke: Old-fashioned honesty, quality work, and materials.

Bruce was great to work with. He returned my calls promptly. He was at my house on time, actually…read moreearly. I was very impressed with his knowledge and he did an excellent job. I also needed some complicated electrical work and his referral was also excellent. After many disappointing experiences with home repair services in Redding, it is reassuring to know that now I can call Bruce, confident the work will be done correctly.

Bruce Drummond did an excellent job installing a bathroom LED mirror in my Master bath. He also…read moredid a wonderful job explaining all the whys of everything he did and taught me on ways to patch and fill the walls afterwards. Very respectful and great value for his work. I appreciate you! Thank you, Rosanna Brewer

We met Nathan through another connection at Redding Tile. We were impressed from the moment we met…read morehim. I felt like he was an extension of our family. The work preformed by his talented and engaging crew was first class, from beginning to clean up. We have suffered through two previous remodels and additions with this experience being above and beyond. For the work preformed and value we feel lucky we found the connection and will recommend True North to family and friends going forward. Great communications and always thinking of our well being.

True North is top quality and Nathan truly cares about his crew and clients. Would trust him to do…read moreany job for us! His cabinetry work is beautiful and he delivers a top notch product!