The massage was average. I was expecting it to be better for sure. But very average for the price…read more I kept asking for more pressure but honestly was just kind of ready for it to be over because it just wasn't getting the job done. It wasn't the worst, but most certainly wasn't the best!

I'm extremely disappointed with how Emmanuel handled my membership issue and spoke to me. I had…read moregone out of my way to check with a team member ahead of time to confirm that my membership renewal and credits were in order, and I was clearly told everything was fine. On the day of my appointment, I was told the complete opposite and that my membership couldn't be honored, possibly due to a system error. When I escalated the issue to Emmanuel, he simply stated he has "45 employees under him" and cannot be responsible for what his staff tells customers. As a result, I was given an ultimatum to either cancel my appointment or pay full price, despite having confirmed everything in advance. This level of miscommunication and lack of accountability is incredibly frustrating. Customers should be able to rely on what they're told, especially when they take the extra step to double check ahead of time.

Wow!! Don't waste your time with this company! What a waste of my time, horrible service! She…read moreanswers the phone hello, not even a real business. Didn't take my name. Then I make an appointment for two people to get a massage for 10 am, go through a lot of trouble to walk here, and she's not here!!!! I call and she nonchalantly asks me to come at 11 like it's no big deal that she completely didn't show up. Thats really some ridiculous behavior to assume I have nothing else to do. With all the other spas in the city to choose from. Umm sorry-- you want to reschedule after we were already here, on time! What an asshole! So no, we won't be wasting any more time with you, We have plans today.. the plan was to visit you at 10 am, be done at 11 and carry on our day, I don't have time to waste my life all day walking to your business, hoping you might show up to work today. I'm really pissed off you messed up our whole schedule, not to mention waste of time walking all the way here. You are a terrible business. Wasted my time and energy!!!! Seriously horrible! One more thing... if you were going to be late, or cancel or needed to postpone to 11... BE A PROFFESSIONAL, and CALL ME before I trekked all that way out to see you... some people can't be walking blocks and blocks to experience a massage and then the masseuse doesn't show up. Terribly Bad service.

From the owner: Massage therapy easement of pain…read moreRelax Soft Massage Deep tissue Thai massage Cupping therapy

The first time I stepped into the door at Valena Wellness was November 12th of 2021 and I've been…read morehooked ever since! I consistently go 3 days a week so I'm able to see and feel maximum results. I am 50 years young and I've noticed a massive change in my body both physically and internally. Plus my doctor is please that I am reaping the benefits of lymphatic drainage, so it was nice to get her stamp of approval on the roll massage too. I put my health first, so this was a great addition to my wellness plan. I have nicknamed the roll massage: My Personal Trainer's Assistant, because IT IS! I have been in health maintenance now for a little over a year and this is helping me maintain my health at 50, although I still have goals to meet and this is helping me achieve those. And honestly, I couldn't FEEL better than I do after every roll massage. It's a solid 60min of relaxation while that machine does its job and all it promises: Lymphatic drainage Burns fat Tones muscle Reduces the appearance of cellulite Thank you THANK YOU to the owner Olga for bringing these to Chicago! PS: It's been a fun place to spend an hour with my friends as there are 2 machines @ Valena Wellness, we just keep the curtain divider open to chat for an hour, or when I go solo I just close the divider to create privacy and I simply put in my earbuds and chill to my favorite playlist for 60min.

I've heard how amazing lymphatic massage is so I was super excited to try out the roller machines…read more The studio is lovely and Olga is very helpful and knowledgeable. She offers a great deal on the package of 10 sessions. The session exceeded all my expectations. Every muscle in my body was rolled out in an hour and I left feeling great! I'm really looking forward to my next visit.

Visited the spa 03 March 26, treated by my lovely daughters. Upon entering the spa we were greeted…read morewarmly and offered water or tea. We hung up are coats and were given sandals then escorted to a dimly lit lightly scented room which was comfortable. After a few minutes our masseuse arrived, they greeted us in soft calming voices and we went into our separate rooms. My masseuse had a calming spirit, naturally beautiful, and instructed me to the table for my 90 minute session. My massage was relaxing , my masseuse worked the areas I was having issues with, mainly my neck, shoulders, lower back. The 90 minutes went by and it was time to leave, my body felt better and I was extremely grateful for the work my masseuse put in. I wish I had given more of a tip. Once at home I fell in minutes. Thank you,thank you to the staff at Allyu

Allyu is located within a big building. You check in and they take you to the meditation tent…read morebefore your service. I got a 90 minute massage by Clarice. She and the massage were great. They also validate parking. In terms of a spa, this is great for casual and quick service. I personally like spas that have showers, amenities, etc. but overall, this was great and I would go again.

We are from out of town and called Adele in a Sunday morning because my wife's neck was killing…read moreher. Adele had us come in, spoke to us for a while and was very generous with her time. My wife feels 1000 times better! The medical professional building she is in is beautiful as well. Highly recommend.

Amazing massage in Chicago! She is located right by Millennium Park in downtown. She blended…read morepressures and it was amazing how she could just tell where the tension is at. It's like she knew without me having to tell her what hurt. I've had many massages from different therapists and I was pleasantly surprised how great Adele is! Highly recommend!!

I had a great experience here. They were very nice and accommodating. They took their time and…read moreclearly knew what they were doing. I felt nice and relaxed and with less tension afterwards. I got the deep tissue massage with hot stones. Definitely recommend.

This place is questionable. Went in for a normal 60 minute deep tissue massage, the masseuse was…read morelate and I was laying on the massage table for 15 minutes into my appointment waiting. She also did not listen when I said something hurt, or too much pressure was applied, leaving me very strained and uncomfortable for a few days after my appointment. Not relaxing at all. Additionally I was a bit uncomfortable with the masseuse massaging too close for comfort and exposing personal areas. Overall I wanted a massage to treat myself to relaxation after a long week but was left recovering from it long after the appointment. Also to note, the payment system is a bit odd, I was only allowed to pay via Venmo and forced to leave a 20% tip when I was already uncomfortable with the service and expressed my disappointment. I do not recommend this place.

Highly Highly professional and knowledgeable she cares about her clients and would return for more…read moremassages with Lisa

I heard about Lisa through Groupon. I seeked out a deep tissue massage and it was great. She was…read morevery attentive about the amount of pressure she used. The massage was very relaxing and I was very confident in her abilities. She uses aromatherapy scents which made the massage very comfortable. She also uses hot stones and a heating pad. Overall, I was very happy with the service I received and am very thankful. I would not hesitate to recommend her, in fact, I'll probably have my husband see her for a deep tissue massage as well in the future. There is amply parking so no worries about street parking. She also has specials, so I would inquire about that if you are interested.

I've been coming here for years and it's mostly due to the AMAZING service I get from Jesse and the…read moreteam. Jesse has been a friendly face over the years, as I've gone to different masseuse. Jess always gives great recommendations and she suggested my current masseuse Sharae who is amazing, I adore her and her uncanny ability to find my knots. Jesse (and Jackie) were the main reasons why I went with the membership, very good deal and they were not pushy and great about always making sure I use my benefits and get my rebooking deals. Love this duo as the front desk squad! Shoutout to the great masseuse I've had over the last couple of years - Stan, Jamila, Martina and Tashon.

Jesse (I hope I'm spelling her name correctly--apologies if not!) is the wonderful assistant…read moremanager at the Dearborn location--and honestly, she deserves a promotion to manager. She makes this place so welcoming and easy to return to. She goes above and beyond to ensure every visit is a great experience, and she's genuinely fun to talk to. She's a big reason I keep coming back. Plus, the massages are fantastic--I absolutely love it here.

Today I was there and I pay 1 hour and the lady gave me only 30 minutes because she was asking for…read morethe tip she wanted 50 dll y sed NO she was upset y she let me alone in the room y let the business the manager no was in the front desk

Very professional and experienced therapists. Don't hesitate, go there and enjoy. I don't live in…read moreChicago anymore, but I would not hesitate to go again.

I had an excellent massage with Shannon today! She was professional, attentive, and clearly very…read moreskilled. She listened to my needs and focused on the areas that needed the most work. I left feeling relaxed, refreshed, and noticeably better. Highly recommend and will definitely be back! Thank you Shannon!

Had my first visit last Saturday. Charles was great. Very professional. I even fell asleep the…read moremassage was what I needed and my foot is doing better already. Got a few more sessions left. Thank you!