I wish we could do half stars instead of whole. I would really give a 4.5/5!! I used the yelp…read moreproject feature to get a quote. Jon was super nice and very responsive. When i called to schedule my windshield replacement that was an easy process and their quote was lower than others so i prayed it was good quality as well! When it came time for the service the communication was a bit delayed but the guys came and did their job quickly and were super nice and accommodating!! I would definitely recommend them. Only thing I am somewhat hesitant about is not physically signing anything once they were done and my card just being ran for the rest of the payment

In my best DJ Khaled voice (if you know, you know), Another one! A family member needed a…read morewindshield replacement. They contacted several vendors, and the quotes they received were $200 - $300 higher than the quote I received from Safe Auto Glass. Turns out, other vendors were charging for an unnecessary calibration. In full transparency, I received other quotes through Yelp that were similarly priced, so Yelp for the win!

If you're in the Raleigh area and looking for a fast and reliable service. Apex Auto Glass is…read morehands-down the BEST in auto glass replacement!!! I highly recommend Apex Auto Glass!

I was driving down 540 @70mph and a huge rock, about the size of my husband's big toe, hit the…read morewindshield so hard. Upon impact I had no idea what to and the only thing I recall was Safelite's commercial and how they come to you to replace. My sis poked around the local area and found out this place. Cynthia, owner, patiently educated us on the next steps. Safelite says they don't recalibrate and my rear view mirror was attached to the glass. Apex Auto Glass is a one stop shop and serviced same day. If it wasn't for Cynthia, I'd probably have gone elsewhere. We highly recommend this place and advocate supporting our local family shops!

Have had repairs done through them in the past and have always been satisfied. This was the first…read moretime The Pros: I was able to get an appointment for a repair within 1/2 days (chip occurred on a Sunday during which they were closed, got an appt for tuesday). I did opt in this time to drive my vehicle to them instead of using their mobile service as appointments for that were further out. When I arrived, I was early yet they served me immediately, coming out and evaluating. They gave me the typical quick spiel about how they will try their best to repair (it was a sizable chip and crack so very fair), it will potentially still be visible, there is a chance it may crack, all that. I did appreciate that they did not push that they will have to replace or anything, just said they'll try their best and we can go from there, which in my opinion was incredibly fair. The staff was kind and efficient, and the interior waiting area was nice with coffee and water though it was not needed as they were done quite quickly. Pricing was also very transparent, what I saw when I signed up was what I was charged. The Cons: This is the part I am a tad conflicted about. I understand my chip was large, and I understand it was likely to show after. However, I feel as if the repair was not done with much care or finesse, which may be just due to an individual tech, and at the end of the day it is fixed, functional, and supposedly has a warranty in case it cracks I can take it back. But the surface is rough, I am not certain what the process is but I feel as if they didn't polish or scrape properly before letting it fully cure. And then there is also a divot in there. I asked the staff member about these when he handed my keys back and he just said something about how one of the tools sometimes moves when it is curing which makes sense. It made sense and I was able to understand in the moment as I have watched them do it during teh mobile service and seen the tool I think likely was set too low or something, and then also seen that they usually use something like a razor to scrape it smooth before it sets 100%. This just left a very slight sour taste, nothing against the staff, they were all kind, just feel that in the past the techs that came out took more care and perhaps these ones did not. I may be wrong though, and it may just be all that was possible due to the size of the crack.

My driver's side window was smashed in requiring a complete replacement. My insurance for some…read morereason likes safelite, I assume they get the lowest price from them. I wasn't going to hit my deductible so I opted to pay out of pocket rather than file a claim. I still went with safelite since that's who insurance recommended. I now regret the decision and I'm looking for a new provider (for the window and possibly insurance). First, it's been a week and a half since the incident and today was the earliest appointment available. Earlier this week safelite called me saying there were earlier appointments available if I'd like one. I jumped at the opportunity only to be told they were mistaken. No earlier appointments were available. Annoying, but not the end of the world. After that, I was contacted multiple times to confirm my appointment, which I did. Today, two hours before my appointment window, I receive a call saying the glass had not yet arrived from the dealership and we may need to reschedule. I informed them this was a huge problem because I have to drive 8-9 hours tomorrow through a snowstorm, either doing so without a window or having to rent a car, adding additional cost. They then called back with less than two hours left in the appointment window to let me know not only did they not have the glass, but the dealership parts department wasn't even open today (it's a Saturday). How they didn't account for that when scheduling, I don't know. It's not like replacing and repairing windows IS THEIR ENTIRE BUSINESS!!! I called the safelite business office to voice my frustration. They offered no solutions, no apologies, nothing. They very clearly do not care about customer satisfaction. Needless to say they lost my business. So my recommendation to you is save yourself the hassle and look elsewhere.

Super helpful in helping me figure out a problem connected to the windshield that wasn't actually…read morethe windshield.

HUGE SHOUTOUT TO YOU GUYS!!! Great customer service & quickness...15 Mins my windshield took to put…read morein..I am pretty impressed & very satisfied with your services. THANK YOU SO VERY MUCH FOR COMING TO MY RESCUE!!!!

I was surprised that there were only a few reviews on Yelp for the impeccable service Jake provided…read morewith my recent windshield replacement. Then I found them tucked down at the bottom, hidden by Yelp. Who knows why. However, they were all 5 star and I would give 100 stars if I could Prompt, knowledgeable, great communication, excellent work, and stands by his work! He helped me navigate my insurance company who likes to promote big businesses only. I am glad I went with a smaller company and extremely satisfied with his work. HE DID NOT ASK ME TO WRITE THIS REVIEW. Making with my own free will. 100 Stars ******************************************************************************************************************

I called this place yesterday to get a quote for a new windshield. I left a voicemail, never going…read moreto call back. If I can't trust someone to return my call to provide me a service, then I definitely can't trust the service provided.

Very responsive Ricardo's help was invaluable In navigating the maze of information & insurance.read more

From the owner: Premium Mobile Auto Glass Repair & Replacement read more

Update They got back to me some sort of miscommunication…read morebetween companies. Set up new appointment and took care of it. Looks great now.

They did a GREAT job! Very prompt and effective communication and scheduling. We got our front…read moredriver/passenger windows tinted in no time, and they even came to US! Saved us a lot of time and pricing was very fair! We will be hiring them again to remove and update the tint from the rest of the vehicle. I would absolutely recommend them!

I brought my car here to have the tint removed because my car didn't pass inspection…read more My tint was too dark for NC regulations because I got it tinted in AZ. I chose this place because in a previous Yelp review the car owner said his tint was within the regulation and Shade Custom Tint told him to take his car to another inspection place. So just in case the inspection place I went to was blowing smoke I figured I'd go here because they're obviously honest. The cost for the tint removal was about $40 less than other places I called. They were fast and communicative so I'd highly recommend this company. They have an after hours key drop off which I appreciated too.

Overall the tint and UV protection in my opinion is worth the risk. I received front windshield and…read moresunroof UV filter application also front window tint service. The tinted windows make the vehicle much more private and comfortable. The UV filter on the windshield and sunroof does decrease the temperature in the car. My brand new car windshield was damaged in the application process. The mark has not been removed after a second opinion and 2 attempts to buff out. The owner was apologetic, partly took responsibility and fulfilled my request for the windshield to be refunded. The film application process was quicker and caused more mess then I expected. I also do believe the benefits out way the possibility that this is the "first time this has ever happened."

Excellent friendly and personalized service of repairs and replacement of glass. Worked well with…read moreinsurance company's appraiser. I would recommend them. Gail and Ross kept updating progress and parts to the end.

1. They stole my spare tire! A few weeks after I took my car for repair I discovered that my spare…read moretire was missing. Now, I've only ever taken the car for service/ repair to two places: the Dodge dealer where I bought it and this place. When I pointed this fact to the manager he simply said that the spare wasn't there in the first place but which he conveniently forgot to write/say anything to me. Unfortunately I don't have any hard evidence or I would have sued. 2. They said they couldn't replace the tire with the same brand/model, so they put a "comparable" model for the new tire. Guess what? That comparable tire is completely worn out after only 6 months while the other 3 are still almost new

I had my car windows tinted and Rikki took time to explain the different options and what…read morepercentage of sunlight will be blocked. He explained it came with a warranty which to me made it worth the price. He was very professional explaining before and what needed ti be done afterwards. I will definitely go back if I need his services.

Ricky did a great job on my new truck!! Got me in on the same day and was quick to finish. I…read morehighly recommend using them!