I know most people end up choosing the big name glass companies because it's a pain to look around at all the different options, but I did the research for you (making calls, getting quotes, and reading reviews). From all of that, I can tell you that no matter what is most important to you in your decision, Jake at Pro Auto Glass is the person you're looking for. Price: Only one other company in town could beat his quote. That other company is a national name that had extensive bad reviews. Quality: Jake worked for one of those national companies for 12 years so he's got the experience to do the job well. The windshield he installed for me a couple of weeks ago looks perfect and doesn't have any wind noises. Professionalism: After meeting Jake I have great faith that even if he did make a mistake he would do whatever it took to correct it. He was also quick to communicate, is insured, gave me a heads up when he was on his way, arrived early, and got the job done faster than any estimates I'd been given by any company. Local: Like I said, Jake used to work for a big national company, but now it's just him. He's the real deal local business owner that you want to support. Because of that independence, he has an even greater sense of pride in his work because he knows that his reputation in the community is tied to it. I just can't recommend Pro Auto Glass Highly enough. I will definitely go back to them if ever I need another glass replacement. read more

Jake was incredibly responsive from the very beginning. He immediately got back to me with several questions to develop a competitive estimate for my front windshield that had cracked. I also had several questions that he answered immediately and professionally. The most outstanding example of honesty is when he explained to me I did not have to have my front camera (for lane departure warning) recalibrated because it was not attached to my windshield (it was attached to the roof). There should be no recalibration needed. Jake was the ONLY one out of 4 estimates that was truthful about this situation. The other 3 companies all quoted for a windshield replacement AND camera recalibration ($350+!). They all knew the make and model of my car so there shouldn't have been any question. Clearly it was a money grab for those other companies and not being honest. Jake was honest and did an amazing job replacing my windshield on site at my office with mobile service. I would use him again and recommend him to my friends without hesitation! Thanks Jake! read more

hands down the best experience from this company , I had my car broken into Sunday morning around 1200am and i was panicking trying to find a place that was able to replace my passenger window on my mustang before Tuesday , every single place i have contacted was booked until next week due to the upcoming holiday , the Owner of the company actually called me and texted me (even though i didn't realize he texted me) to confirm everything i needed done and went above and beyond and was able to come Monday early morning. Communication was amazing , Being a mobile service he made sure to contact me to let me know how far away he was and that he picked up my new Auto glass . during the process of him replacing my window he was very friendly and overall enjoyed giving him company as he worked on my car ! i would 100 percent recommend this company's services to anyone over any other company ! read more

Jake was very prompt in responding and easy to work with in replacing my windshield within 24 hours. He was able to meet at my workplace and was also punctual about his time of arrival. Jake was quick, efficient, thorough, and I appreciated his initial assessment of my windshield and pointing out common problem areas I should be aware of. His years of experience is very evident in his abilities and keen knowledge. Also, during his visit I remembered a leak I had to my back hatch that ended up being an anomaly but Jake was able to assess it and give me his expert opinion without trying to gouge me for more money. I would recommend Jake if you need a repair or replacement of your windshield quick. Keep up the good work! read more

Pro Auto Glass was AWESOME! Jake sent me a quote VERY VERY quickly, and even followed up with me the next morning to make sure the quote had reached me. We spoke on the phone for a few minutes to get some details out of the way, and he was standing in front of my truck less than 24hrs after I requested a quote with a shiny new windshield and ready to work! He got the work done quickly, but correctly. Personable guy, great price, SUPERB service. I would HIGHLY recommend Pro Auto Glass for your windshield replacement needs. Very satisfied. Thanks Jake! P.S. - Not sure why it says San Francisco, CA in my profile, but this was done in Raleigh, NC ;-) read more

A rock damage my windshield and my insurance company sent me to their glass repair company but the availability was two weeks out. I decided to call Pro Auto Glass on a weekday past 6 pm. I thought they will contact me next day, but they return my voicemail same day and they were at my home next day early in the morning. They repaired the crack and identified two more small cracks. Jake, before he started the job, was honest about how it will look the repair ( one crack was very deep), and he did an amazing job. This is the second time they have work in one of my cars, and they never disappoint. They are professional and the rate is fair. read more

I was surprised there were so few reviews on Yelp for the impeccable service Ryan at Pro Glass Provided. I always choose smaller businesses when I can and even though my insurance company tried to steer me to a bigger chain, I am super pleased I stuck with Pro Glass and the insurance process was easy. Ryan is super responsive, showed up when he said he would, communicated clearly, did a great job, and stands by his work! More than highly recommend. HE DID NOT ASK ME TO GIVE HIM THIS REVIEW. I am making this review from my own free will. :)))))) 100 Stars! read more

I researched and got 8 to 10 quotes and time frames from other vendors. Not only was Jake quick with responding and one of the best priced but professional, convenient, prompt and worked with my needed timeframe to be completed. This is the second time I needed the windshield replaced on this car and but he went the extra mile to correct what was not done properly the first time. There were two others that were slightly cheaper but I would recommend paying the extra $20 to $50 to get exceptional service and peace of mind knowing it will be done right! read more

Jake did a fantastic job replacing the cracked windshield of my Honda Pilot. Contacted me within minutes of my inquiry, scheduled service for the following day. Was prompt, gave me a rundown of what he would be doing, did the work in the time he said he would, took the time to explain his work and give me instructions on how to treat the new windshield. Cost was more than reasonable and he stuck to his quote exactly. Highly recommend and will definitely use in the future. read more

Need a windshield replacement? I highly recommend Pro Auto Glass LLC, based out of Zebulon. The owner worked for a well-known auto glass company for 12 years, but has recently started his own business. He was able to fix my car the very next day (as opposed to 2 weeks out for the other company) and fixed it for over $120 less than the other guys. Hopefully I won't need his services again soon, but if I do, he will be my go-to guy! read more

Pro Auto Glass was excellent in all aspects of service. Jake, the owner, provided updates on the scheduling, arrival time, and duration required to complete the front windshield replacement on my wife's Infinity. The quality of the work looked brand new, and the attention to detail was evident. I highly recommend Pro Auto Glass, and it is refreshing to find business owners who care about their customers. read more

Jake was Super quick w/responding and awesome communication. I cracked my windshield and was able to get it replaced in no time. It was raining on the day I got mine replaced and he was amazing at explaining where to put my car to shield it from the rain (since I live at an apartment complex with no overhead) . Price was affordable and for the service I got 100/10. Feels like I have a brand new car! read more

My window regulator needed replacing and my door handle was broken. Pro Auto Glass was so fast to respond, got me in within 12 hours, told me exactly what to buy from the store, had great communication, and fair pricing! He came right to my house. He left the area cleaner than the way he found it (which was a major help to me). I highly recommend! I gave him a tip, he was so wonderful! read more

Jake was amazing. Super responsive, quick and accurate turn around on a quote and getting an appointment scheduled. I was worried with it being the week of Christmas that he wouldn't have any appointments however he was able to get me in the next day. He did a great job with the replacement windshield. Overall great customer service and quality work. Highly recommend! read more

Absolutely amazing service! My windshield got cracked by a rock on my commute to work this morning - I messaged Pro Auto Glass at 8 am and got a response within 10 minutes. Jake came to my workplace at lunch today and had everything repaired by 1 pm. The results look great, definitely better than other glass repair shops I've been to before. Highly recommended! read more

I called Jake to get an estimate regarding replacing my windshield and he made sure to provide me with an accurate estimate for half the price of my insurance company. He came later that same day to my place of work and replaced my windshield within half an hour. I appreciated his professionalism, fair pricing, and quick service. Would definitely recommend! read more

Within minutes of my phone call, Jake had texted back a quote (better than AAA even with my discount) and had next day availability. He arrived as promised and was done replacing the hatch window within the hour. The car and immediate area were immaculate when he finished. Very courteous and professional. Highly recommended. read more

Everything went as smooth as my new windshield. Met me at work, in and out in 35 minutes. Considerate of traffic through the lot courteous to others too. Gentleman who installed the windshield was professional, responsive to questions, and informative. Nothing to complain about at all read more

Jake from Pro Auto Glass replaced the broken back glass for my Honda Odyssey this morning. I am very impressed by his service. He arrived on time, quoted a very competitive price, very professional and provided the best service. I could not have asked anything more. Superb service read more