This week I went in to Davenport Customs to have a UNAVI CarPlay system installed in my 2016 Touareg. Everyone I encountered during my visit was very professional and welcoming. Once the install was completed (in the time quoted) both the young woman managing the office and the young man who completed the installation walked me through setting up the connection with my iPhone, making sure I was ready to use it, before I checked out and paid (and the cost was at the lower end of what UNAVI lists as average for professional installation). Since then it has worked beautifully (I'm thrilled to have my music and maps set up in a hands free voice prompted system again). I highly recommend this business and would definitely use them again. read more

My experience with Davenport Customs started poorly and ended horrible. My appointment, scheduled for 9am was not located in the system. I showed the receptionist and the technician my appointment message and was explained my car will be completed today. I handed the technician my key and Uber back to work. I received a message at 1:57pm, inquiring if I left my key. I responded yes, then I attempted several phone calls. I received no response. I Uber back to shop at 4pm, only to see my vehicle parked where I left it. I was told the reason my car was not worked is because the key was lost. I explained to person, I thought was a technician to learn now this the owner, the lost key is my only key. After waiting at least 30 minutes, the owner told me my key was located. This was a horrible experience! read more

terrible service I got my windows tinted by them and when I noticed after a week it had a bubble and I went back to fix the issue by they said it wasn't there problem no more what a terrible service these folks should be shut down read more

Above and beyond. I went in for what I thought was a simple camera installation. To my fault, the company that I ordered the camera hardware from didn't include the right cables. The guys at Davenport spent their own time working with the camera company's phone support. At each step they came out to me and explained the updated situation. When there was a "we could install it *this* way or *that* way" they came put, explained the pros of each choice, then let me decide. In all it took three trips to get the whole camera system installed - NOT because of anything Davenport did wrong. And to their credit they were great and friendly each time. I would totally recommend them. read more

Contacted 10+ auto shops to collect quotes and compare window tinting. Davenport was by far the easiest to contact and the most communicative. Quote was straight forward and easy - I didn't have to fill out multiple forms or be on hold. Made an appointment over text. They were super nice as well when I went in, answered all my questions in great detail. Tint looks amazing and very high value, I can feel the difference when I leave my car out under the sun and it doesn't get as hot. No complaints and plenty of appreciation!! read more

Davenport Customs - Tint - Car Stereo Installation Near Me - Durham, North Carolina

Got my Altima tinted by them and I was VERY happy with the service. Everyone is very kind and respectful, all the workers spoke to me and told me good morning. The prices we fair also and they talked me through the process and explained which tints were legal and which ones weren't. Looks great! Very satisfied. And I HIGHLY RECOMMEND this place! read more

Davenport Customs - Car Stereo Installation Near Me - Durham, North Carolina

My go to guys for years. Very knowledgeable and do good, honest business. I like that they stay up to date on new technology and are ready to implement anything they don't know about after doing careful research. read more

They did a great job window tinting and for the best price I could find. Super easy to work with and they got it done quickly. Definitely recommend read more

Great customer service. They do a very good job at tinting and have good warranties available! Highly recommend

Walked in there not knowing anything about tint. Walked out feeling like an expert. The guy in there explained and broke everything down to me about tint. He was calm and relaxed and told me how it was. Me being the person where I have to weigh all my options and reasons before making such a decision to my car. He made the decision easy and decided on NC legal (35%). He told me it gives the car a smoky look, blocks out some heat retention, and comes with a lifetime Warranty. I got it done 3mo ago. read more

Davenport Customs - 35% - Car Stereo Installation Near Me - Durham, North Carolina

I haven't used their services yet, but I put in an online inquiry to buy a gift of window tint for a relative for Christmas. I was responded to quickly and professionally with a straightforward quote and breakdown depending on removal of tint and which tint quality and warranty I wanted to go with. I let them know I was going to come in and they responded quickly that they were actually closed, which saved me a trip. What really impressed me was that, without my prompting and after the conversation was over, they made sure to reach back out to me with a new online gift card option I could buy that completely saved me a trip of going in and was very customer friendly. I could be wrong, but it seemed like it had just been created after my inquiry, which is really awesome. I can't imagine that the actual tinting service is going to be anything but great after getting great customer service before I was even a customer. Looking forward to seeing the results! read more

You are guaranteed to waste time AND money at Davenport Customs. Davenport Customs is a pathetic excuse for a "business". My wife and I wasted 11 months of our lives and over $4000 at this customs shop, with nothing positive to show for it. During this 11-month period: we took plenty of constant back-and-forth, useless trips to Davenport just to TRY to correct the incompetent audio job that was initially performed (a job that was supposed to have been completed with just 2 weeks of labor). In the end, the job was still never corrected by Davenport due to incompetence and lack of knowledge. I was forced to go to a different Customs shop (Dreamworks Motorsports) to properly redo all of the low-quality work that was performed by Davenport. What's funny is that Jimmie Davenport suggested the other Customs shop to us - because Jimmie was not capable of diagnosing the audio issue that he created and he knew the other Customs shop had real professionals that were capable. If you are looking for quality custom work, I urge you to look into the nationally famous "Dreamworks Motorsports" (located in Roxboro, NC). Dreamworks Motorsports offers much more diverse custom services than Davenport, and will deliver the work at a MUCH higher quality level. The owner of Davenport Customs, Jimmie Davenport, is a lying, deceitful snake that is extremely incompetent in his field. In comparison to his peers, he is misinformed and lacks the proper knowledge to do his job. We asked for top-of-the-line audio products; we were very clear that we wanted audiophile quality. Jimmie swayed us away from the Focal Audio company (a company well-known for audiophile quality) and convinced us that Memphis Audio would be the superior choice - that we would mainly be paying just for the name/brand recognition if we went with Focal. We made it clear to him that we wanted the best/top-of-the-line audio products that Memphis had to offer. Jimmie reassured us that he would definitely give us the best of Memphis Audio, in consideration of our audiophile desires. We later found out that the products we were given were actually not top-of-the-line within the Memphis line. We were deceptively given inferior M-class Memphis products, instead of Memphis SixFive products (the SixFive Series product line represents the best of Memphis). Jimmie does not give the customer what the customer wants, and he is willing to falsely advertise and deceive the customer about what he is giving. In addition to deceptively passing off inferior audio products, Jimmie was not even able to install the inferior products properly. He installed our power reference amp in a configuration that blocked the vents of the amp. Because of this incompetent installation, the amp was not receiving the proper thermal regulation. As soon as the summertime hit, we started encountering overheating issues with the amp. The amp would go into thermal protection mode and cause the system to clip. Jimmie personally spent 6 months failing in trying to determine the cause of the issue and was repetitively unsuccessful and incompetent in his attempts. He even joked with us that he should close down his shop because of how many times he failed miserably and because of how he was completely bewildered about what the issue could be. It's not a joke though; he really should close down his shop because he is by no means a professional. After many useless trial-and-error trips and wasted purchases on unnecessary equipment - we realized that Jimmie was not competent enough to determine the cause and/or solution to the issue. He was incorrectly convinced that the amp was going into protection mode for power-related reasons, even though he previously reassured us that we should have more than enough power for the system he installed. He was not even aware that the amp could go into protection mode for thermal reasons - as he never once looked into or mentioned the temperature of the amp. After spending just 1 day (1 hour of labor) at Dreamworks, Dreamworks was able to scientifically determine and confirm the cause of the issue with the help of a thermal gun. The amp would go into protection mode every time it went above a certain temperature (we witnessed this behavior first-hand). In addition to quickly diagnosing the issue, Dreamworks was also able to quickly propose the proper solution. They suggested re-configuring the amp so that the vents weren't blocked and adding a squirrel-cage fan to help keep it cool. We confirmed that this proposed solution worked with all of our original equipment (the equipment that Davenport was completely incapable of getting to work). When we confronted Jimmie about the false advertisement of the products he provided and his incompetent installation, he was completely unwilling to take ownership and looked to blame everyone but himself. He was completely unwilling to honor his supposed warranty of products and services, because he has no honor. read more

I've been doing business with this company for many years. With every transaction I'm made to feel like a superstar. This company and it's personnel accommodated my every need. I live over two hours away and relied on them to oversee work unrelated to their work. They did not disappoint! They had my truck painted, gassed up, rims special ordered, then powder coated to a color of my liking. They ordered multiple tires to achieve the best stance for my truck. They ministered professional guidance throughout the process from wheel size selection, color, brand and the list goes on. To add more icing to this cake, they opened outside of their normal scheduled hours allowing me to pick my truck up when I came into town. I HIGHLY RECOMMEND this company for vehicle customization! read more

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I really liked these guys. At first, I was going to get my remote starter put in by Best Buy, which looked a lot cheaper. However (surprisingly), the big box store had very limited hours for their installation department, which made it hard to find a time to drop off my car. The more I looked into it, I was going to be charged an extra $50, another $35 there, all for things that came included from the guys at Davenport. I wanted the SmartStart option that allows you to start your car from an app on your cell phone (the TV commercial totally reeled me in!). They did a good job of explaining the features, the added cost from the company itself should I want GPS tracking and the integration of the key fob. I didn't get off work in time to pick up my car during their normal business hours, so I asked them to just leave my keys in the car, and I'd pick it up afterwards. I showed up 40 minutes after they closed, and the guy had stayed late, saying he didn't want to risk the safety of my vehicle, so he stuck around. Great service! I'm more than a year out, and I still really love the auto start. I haven't had a single problem with their installation (the SmartStart app itself has been another story, and has failed to "communicate" on a few occasions). I no longer live in the area, but as I find myself wanting to get a stereo and auto starter installed on our new 4x4 vehicle, I thought of Davenport Customs, and really wish they could do the work for us. Oh, the only reason I knocked off a star is that it took a couple times to get in contact with them from their online "contact us" link. The kid working the first time I went in told me that happens sometimes when customers type it in wrong--nah man, it just didn't work--don't try to shift the blame to the customer. Other than that, everything was smooth sailing. read more

Rude! I did not / will not do business with these folks. I called with a simple question about installing an auxiliary input which I intended to have them do but I got bad attitude, condescending comments a quote for over $300 (before they asked about my car and stereo) and a recommendation to "take it to the dealership". I go out of my way to support small local businesses but with attitude like that, forget it. read more

These guys are fantastic; I worked closely with Jimmy for a consult before bringing the car in. I had them do the tint on the rear windshield and side windows of my 1992 Corvette, and it came out great. Initially, I was going to have them do the roof as well, but as it turns out, the roof is not glass, it's acrylic. The technician told me before he went to work on it, and we decided to just leave it. Very happy with the job they did, would go back for warranty repairs or for a future vehicle. Thanks guys! read more

Waited for 2 months before posting this review. Needed car windows re-tinted after it failed NC inspection. Got quotes from a few yelp listed businesses. Decided to go with Davenport Customs based on their feedback over email. Their no nonsense quote with clear pricing for removal and new NC legal tinting, was exactly as promised. When I called to schedule the appointment, realized that these guys are customer focused and professionals with all aftermarket stuff, not just tinting. Got the tint replaced in 2 hours and they did an excellent job. Tint was very clean, no bubbles - no scratches - no spots - no left over residue. Exceeded all expectations. They deserve 5 stars for the work quality and customer service. Very nice people as well and really friendly to all their customers. read more

Extremely poor business with dishonest practices. Wasted almost an entire year and thousands of dollars with this company. I filed a very detailed complaint with the BBB. Save your time and money and go to REAL AUDIO PROFESSIONALS. read more

Very responsive to initial request by e mail, and a very reasonable quote by phone, easy to schedule, and very efficient on the day. Neat job on a bluetooth stereo installation on a Jeep Wrangler. Nice warm waiting room, with Netflix while you wait. I witnessed David dealing with another customer with a different problem on a prior job - he could not have been more understanding and helpful. I highly recommend. read more

I needed to get a dash cam installed and I had a great experience here! They were very communicative by text, and set me up with an appointment that way. I had a time constraint that they tried to stay very aware of. The guy working on it was honest when he thought he had broken something in my car (he hadn't, it was already broken). Twist: the dashcam I had bought didn't work. They tried everything and concluded the problem was the device itself. They would not allow me to pay them until I went home and contacted the company for a replacement, which took two or three weeks to arrive. The new camera worked perfectly with their installation - so it had been a problem with the product - and only they did they let me swing by and pay them. No pressure or rush. Also, their estimate based on my car and the model of the camera (front and rear) was $125-175, but they only charged me $83. I'd definitely recommend them for anyone having a dash cam put in. (And you should do it, have you seen drivers on I-85?!) read more

I had an iPad customed installed in my Dodge Charger with some interior lights done and I must say they done an excellent job kept me updated every step of way finished before time and date given and went over and beyond on service truly impressed would highly recommend especially after countless other places I chosen I'm the past read more

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This place gave me a great deal for window tinting on my Lexus, but they completely trashed my car. They actually had to do the tinting twice because there were bubbles EVERYWHERE after the first time they installed the tint. After the first install, I noticed some dings and scratches in the interior. They said that they didn't do the damage, but would try to fix it. After the redo of the tint, there were EVEN MORE scratches and dings. They even appeared to step on my door panel while it was off the car. I found out the worst part later...they scraped over the rear defroster and broke it. This was over $1000 to repair. Their only response was that I can't prove they did it and refused to do anything about the damage that they caused. I love my Lexus and these guys treated it like it was a beater. Don't take your car here if you want it treated well. read more

When I spoke with Jimmy who I think owns Davenport about putting sound deadening in my doors, a subwoofer under the seat and a custom remote audio input connection for my factory radio, I didn t expect that mild-mannered, casual individual to be so good. When I got the car back, there was an issue through no fault of theirs and they fixed it on the spot without complaint and in good spirits even though it took parts and over an hour of their time. They exceeded my expectations, did beautiful work, gave me very good value, and are really nice people to boot! I would trust my car to them in the future and already have more plans for them. I have no connection to this store other than finding one near my home so I could walk home. What a pleasant surprise!! read more

I love Davenport Customs. After dealing with another nearby business on Hillsborough Rd. financing some rims I wanted to be done customizing my car all together. Jimmy Davenport is a "Good Ole Boy" by definition. Looks like a college kid by first appearance but will show after dealing with him he is a true and honest business man. Great guy, very professional and their prices are very reasonable. I got my wheels on my 2014 Nissan Maxima with some custom vinyl to color match. They can also can give great input on customization ideals if you're having a brain fart! read more

I had all of my car windows tinted using the premium product. They were very courteous and did an excellent job.

Great service. I went in for replacement window tint and they had me in and out in no time. The young man in the front that assisted me was very customer service driven. I'd recommend them. read more

Davenport Customs provides great service. I got automatic start installed on my car about a year and a half ago. It's great for warming up my car in the winter before I even leave my apartment. After having to get my battery replaced, the automatic start remote no longer worked. I took my car back to Davenport Customs and they fixed the problem within an hour. Ryan did a great job, and I would highly recommend them. read more

Very professional family owned business. Several selections of tint packages. The owner provides solid product information for his tint. Great location and easy to access from 85 or 147. read more

The reciever they installed has a face that is removeable. They did not ensure that it fuctioned properly before I paid for it and left the store.It is very difficult to take the face off, which may cause my car to be busted into. read more

I had a car stereo I bought online installed there. Alex was very courteous and patient, and the price was decent. Overall a great experience. read more

Excellent service from some really nice people. I had a radio installed in about one hour, and they took the time to explain everything that was new to me. Would definitely use their services again. read more