Stan and his team helped my parents install a new media screen in their car which works great…read more Before leaving, my mom tried to use voice commands through her phone and was running into problems. This had nothing to do with the new screen so it would have been fair if the team at Auto Acoustics had said that they weren't experts in phones and recommended my parents go home and do some research and call if my mom couldn't solve it herself. Instead they continued working with my parents, doing some online research themselves, and patiently and politely making good suggestions and listening carefully (I was on the phone so I could hear the interaction) until they got everything working and they made sure my mom understood how to use the new setup. I am grateful for their help since I live in another state and can't be there in person to work with my parents. From the other reviews here these folks provide excellent customer service and that extends to working with older folks too.

In a world where there are business that do not stand behind what they sell, AA stands out for…read moresuper customer service. I purchased a third-party Carplay system for my BMW from them three years ago. I ran into an issue with it last week. Well out of warranty, they diagnosed and repaired the issue in less than an hour. Even more to the point, even though I was the one who caused the problem, there was no charge for the service.

I brought in a highly-rated dashcam for installation, but they refused, offering only a $600…read moreoption. They assured me it had the blindside function I needed. The appointment was set for a week later and estimated to take 4 hours. We dropped the car off on Friday morning, and they called 4.5 hours later saying it was ready. When we arrived at 2 PM, it wasn't. The unit turned off with the ignition. After another 3-hour wait, they fixed it by correcting the fuse connection. However, the lens was installed upside down, showing the unit wasn't quality checked. By 4 PM, I took the car with the condition of testing it. An hour later, I called back--the rear camera's view was obstructed by defroster and antenna lines, and the side views only showed the cab. They agreed to move the rear camera outside, but this caused another problem: the gridlines during reverse were a foot off, making parking inaccurate. In the end, I was left with a unit that didn't cover blind spots or back up properly. The $600 dashcam wasn't suitable for my car and shouldn't have been recommended. It seemed they only offered this unit without considering its compatibility with my vehicle. I was told if I wanted those features, I needed to pay for the $1300 version. Their next appt. to remove the device was made 2 weeks out. At that time they refunded the mirror, but not the $400 labor. I cannot in good faith recommend their expertise regarding the products they sell, the labor quality or the salesman tactics of this establishment. Their level of professionalism only lies within their current structure - anything outside the box just "costs more".

Seamless experience with 919 Motoring for my dash-cam installation. The entire process took less…read morethan an hour, and the installation was clean and exactly as I had anticipated. The team was professional, efficient, and did a fantastic job. Highly recommend!

Cleanest most organized audio shop I've seen, and I come from California where we have many audio…read moreshops. Ash is great, he took the time to listen to what I wanted to do and made some suggestions. The install went smoothly and I'm now enjoying my GPS/Backup camera/Bluetooth/DVD/CD you name it system. Highly recommend for all of your audio needs.

There are surprisingly few options for professional, high quality car audio installers in our area…read more Making the drive to Garner is worth it to get the results you want from your custom audio upgrade. I came to Radio-Active to fix a poorly-done previous attempt at upgrading the sound in my 2014 Corvette. You'll speak with the owner, Ash, first. He takes the time to listen to your objectives, talk about your budget, and understand your preferences. He'll offer suggestions and make sure you understand where you have price/performance options. We ended up special ordering a pair of mini-amplifiers and customizing a storage cubby in the trunk to create a "stealth" upgrade that didn't use up cargo space. During the installation, Ash called me to let me know about progress and to give me some further options after they had pulled off panels and seen some damage done by the previous installer. He emailed pictures so I could follow along. There was no "hard sell" attempt to urge additional purchases, but I decided to replace the damaged speakers as part of the project. They asked me to come in and sit in the car for final tuning by ear. I was able to get the frequencies fine-tuned to match my preferences and hearing response. I was impressed to see that they had applied protective film around all exterior panels where they might lean while working, and that they had the driver's seat well protected as well. When I was satisfied with the sound, they locked in the tuning on their computerized application and sent me on my way feeling well cared for, with a significant improvement in the sound and complete faith that the installation was done professionally and with attention to every detail. Chalk up another satisfied customer!

I have contracted with John and his business three times, two for radio installations and once for…read morewindow tinting. The first was window tinting on my 2008 Ford Mustang Bullitt in 2017. He did an awesome job and the film on all the windows are holding up really nice six years later. Next was a Kenwood radio install on the Mustang. He did an amazing job modifying the dashboard to accommodate the new head until. Last week we had new radio installed on my son's 2015 Toyota Tacoma. The stock radio in it was awful and an upgrade was needed. Again, John did really great work. He gave us solid recommendations and kept us within the price point we were budgeted for. If you're in the market for car radios, window tinting, home theatre and security systems, definitely keep Sound Shade Security in mind. The service and workmanship have is top notch!!!

Incredible business! A+++ So knowledgeable about his work…read moreand an absolute perfectionist. Great experience.

*UPDATED REVIEW* my first review from 2 weeks ago, I gave Car Audio one star and gave my reasons…read morewhy. Since then, Car Audio contacted me and wanted to make things right. They put in a different, better brand of lighting throughout my SUV and I must say, they did a phenomenal job! I am beyond pleased with the product, installation and customer service. The communication, promise of when my SUV would be done was much better also. I will say, I appreciate them reaching out to me, making things right and making sure I left very happy and satisfied! Thank you Car Audio!

Were very nice and helped me out with my audio issue in my car. I would recommend them as a trusted…read moreservice provider

I needed to replace the radio/cd in my 20212 Camry. Joe was very helpful in selecting a Kenwood…read moreDPX795BH replacement. The installation took exactly the 1 hr he said it would. Joe set up the system and showed me how to use it to make and receive phone calls. The unit looks great in my car and the sound is very good. As I was optimizing the settings for my car, Joe answered all my questions over the phone.

My Marantz 2230 needed a cleaning and it was taken care of quickly and professionally. The owner,…read moreJoe, was quite competent and knowledgeable in all areas of Hi Fi equipment. It was a pleasure to meet him. I highly recommend his shop.

Exceptional experience. Unlike most other window tinting places, I was able to walk-in to get my…read morenew Tesla's windows tinted, and was in and out within an hour. Most places were offering "appointments" for later dates, some even asking the car to be left overnight. The waiting area is clean, has Wi-Fi and an iPhone charger. Nice little Roku tv with a remote to change channels. I hate watching HGTV at every car shop lol. The garage is pretty cool and you can take a peak at your car while it is being worked on. Jeff (the owner) gave me an honest advise to stick to the NC legal limits and walked through his own car for reference. I got a quote from 3-4 other places and their prices were way more than here for the same product that was installed. I don't expect any better experience than this. Well done, team Top Edge! One minor suggestion for improvement, please get rid of the room freshener, it is very over powering and made me walk out a couple of times wanting to breathe better. #supportlocal

This place is the real deal. Efficient, thorough and excellent work. Plus, the work area is the…read morecleanest I may have ever seen. If you need window tinting in the Cary area, this is the place to go to.

Th y couldn't help me, but they did take the time research and respond accordingly. S great…read morecustomer service if I have another project will circle back

We had a unique car situation with a lot of modifications we wanted to have done. We shopped around…read morea lot, talked to a lot of people and high output audio was the absolute best in service, expertise, availability and value. I was treated with respect and they were very responsive. They listened to what we wanted to have done (oddly enough, most of the other places didn't!). And they did everything exactly the way we wanted. They finished faster than they said they would have it done and they were $900 less than other places we went to. (Probably because they actually listened to what we wanted!) They tried to problem solve and think through things instead of jumping to the easiest solution. We walked away feeling very confident that we were dealing with professionals and experts in their field. Customer service was excellent! We really enjoyed working with them and will be back if we have any other needs! We are very pleased with the work they did!