This week I went in to Davenport Customs to have a UNAVI CarPlay system installed in my 2016…read moreTouareg. Everyone I encountered during my visit was very professional and welcoming. Once the install was completed (in the time quoted) both the young woman managing the office and the young man who completed the installation walked me through setting up the connection with my iPhone, making sure I was ready to use it, before I checked out and paid (and the cost was at the lower end of what UNAVI lists as average for professional installation). Since then it has worked beautifully (I'm thrilled to have my music and maps set up in a hands free voice prompted system again). I highly recommend this business and would definitely use them again.

My experience with Davenport Customs started poorly and ended horrible. My appointment, scheduled…read morefor 9am was not located in the system. I showed the receptionist and the technician my appointment message and was explained my car will be completed today. I handed the technician my key and Uber back to work. I received a message at 1:57pm, inquiring if I left my key. I responded yes, then I attempted several phone calls. I received no response. I Uber back to shop at 4pm, only to see my vehicle parked where I left it. I was told the reason my car was not worked is because the key was lost. I explained to person, I thought was a technician to learn now this the owner, the lost key is my only key. After waiting at least 30 minutes, the owner told me my key was located. This was a horrible experience!

They did no daughter's bug, great job. 2004 VW cinvertable installed radio and bAck up cam.read more

I was looking for a specific thing, they researched and determined it wasn't possible and let me…read moreknow. Overall great customer service and thorough knowledge. If I have another project I'll circle back

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

I found TC's after doing a Google search for car washes with vacuum. It's so hard to find a place…read morewhere they vacuum your car for you, instead of you doing the work. It worked perfectly for me because I was going to be in Durham for the day. The process from pulling in the parking lot to getting your car back once it's finished was absolutely seamless. Everyone was so nice and the process was quick. Since it was my first time there, the first attendant walked me through all the options, and there are a lot of them. Once you let them know what package you want and you pull up to the designated area, you're directed inside where you pay and there's a very comfortable waiting area. They also have a great selection of beverages and snacks. There are also several options of things to purchase for your car, like air fresheners, chargers, etc. It was a beautiful day out, so I decided to sit outside on the spacious patio with tables, chairs and other seating. At one point, there were 4 people working on my car once it came out of the washing tunnel, one inside each door. They got every nook and cranny in my car. Hand wiping and vacuuming, I was so impressed. They called me by my car when it was finished. I was fortunate enough to meet one of the owners, he took part in the awesome cleaning of my car himself. It's a family run business. They did the best job, and I have recommended them to every in the Triangle.

They just install a head unit and under-seat subwoofer. I'll update this review if there are…read moreproblems but right now I have a smile on my face enjoying the clean bass and far superior audio to what I had before. Due to a botched job by an amateur installer, one of my speakers was hosed. They quoted me a very reasonable replacement and went back to install new speakers even though that wasn't part of the initial request. Reasonable cost (even when I was over a barrel), same day service, seemed very pleasant and knowledgeable. I'm gonna go back and have them install dash cams in my son's car.

Extreme Car Audio did an excellent job installing a new sound system and interior lighting. Half of…read moremy speakers were blown out from the previous owner. They set me up with good quality new speakers for a very reasonable price, and their communication was outstanding through the entire process. The interior light look awesome at night, so now my car looks and sounds incredible. Thank you!

Stan and his team helped my parents install a new media screen in their car which works great…read more Before leaving, my mom tried to use voice commands through her phone and was running into problems. This had nothing to do with the new screen so it would have been fair if the team at Auto Acoustics had said that they weren't experts in phones and recommended my parents go home and do some research and call if my mom couldn't solve it herself. Instead they continued working with my parents, doing some online research themselves, and patiently and politely making good suggestions and listening carefully (I was on the phone so I could hear the interaction) until they got everything working and they made sure my mom understood how to use the new setup. I am grateful for their help since I live in another state and can't be there in person to work with my parents. From the other reviews here these folks provide excellent customer service and that extends to working with older folks too.

In a world where there are business that do not stand behind what they sell, AA stands out for…read moresuper customer service. I purchased a third-party Carplay system for my BMW from them three years ago. I ran into an issue with it last week. Well out of warranty, they diagnosed and repaired the issue in less than an hour. Even more to the point, even though I was the one who caused the problem, there was no charge for the service.

Th y couldn't help me, but they did take the time research and respond accordingly. S great…read morecustomer service if I have another project will circle back

We had a unique car situation with a lot of modifications we wanted to have done. We shopped around…read morea lot, talked to a lot of people and high output audio was the absolute best in service, expertise, availability and value. I was treated with respect and they were very responsive. They listened to what we wanted to have done (oddly enough, most of the other places didn't!). And they did everything exactly the way we wanted. They finished faster than they said they would have it done and they were $900 less than other places we went to. (Probably because they actually listened to what we wanted!) They tried to problem solve and think through things instead of jumping to the easiest solution. We walked away feeling very confident that we were dealing with professionals and experts in their field. Customer service was excellent! We really enjoyed working with them and will be back if we have any other needs! We are very pleased with the work they did!

The tech guys (Shaun and John) who did the installation of my new Boss unit were the real deal…read more They both were very knowledgeable about audio-anything and tackled all the hurdles that my older car presented. I would definitely recommend this shop to anyone needing a new car audio makeover.

I brought in a highly-rated dashcam for installation, but they refused, offering only a $600…read moreoption. They assured me it had the blindside function I needed. The appointment was set for a week later and estimated to take 4 hours. We dropped the car off on Friday morning, and they called 4.5 hours later saying it was ready. When we arrived at 2 PM, it wasn't. The unit turned off with the ignition. After another 3-hour wait, they fixed it by correcting the fuse connection. However, the lens was installed upside down, showing the unit wasn't quality checked. By 4 PM, I took the car with the condition of testing it. An hour later, I called back--the rear camera's view was obstructed by defroster and antenna lines, and the side views only showed the cab. They agreed to move the rear camera outside, but this caused another problem: the gridlines during reverse were a foot off, making parking inaccurate. In the end, I was left with a unit that didn't cover blind spots or back up properly. The $600 dashcam wasn't suitable for my car and shouldn't have been recommended. It seemed they only offered this unit without considering its compatibility with my vehicle. I was told if I wanted those features, I needed to pay for the $1300 version. Their next appt. to remove the device was made 2 weeks out. At that time they refunded the mirror, but not the $400 labor. I cannot in good faith recommend their expertise regarding the products they sell, the labor quality or the salesman tactics of this establishment. Their level of professionalism only lies within their current structure - anything outside the box just "costs more".

*UPDATED REVIEW* my first review from 2 weeks ago, I gave Car Audio one star and gave my reasons…read morewhy. Since then, Car Audio contacted me and wanted to make things right. They put in a different, better brand of lighting throughout my SUV and I must say, they did a phenomenal job! I am beyond pleased with the product, installation and customer service. The communication, promise of when my SUV would be done was much better also. I will say, I appreciate them reaching out to me, making things right and making sure I left very happy and satisfied! Thank you Car Audio!

Fantastic place to work with on an audio upgrade! Everyone there was super friendly and willing to…read moreanswer all my questions. Would definitely recommend and go anytime I need anything in the future!

I honestly don't even know where to begin, Sound Station & Security completely blew me away from…read morestart to finish. From the moment I walked in, the customer service was absolutely next level. You can immediately tell this isn't just a business, it's a team that genuinely cares about what they do and the people they serve. Every single person I interacted with was knowledgeable, friendly, and went out of their way to make sure I felt confident and excited about my decision. The owner himself even took time to be involved, which speaks volumes. It's rare to see that level of hands-on commitment, and it made the entire experience feel personal rather than transactional. They didn't just sell me a system, they walked me through options, explained everything clearly, and made sure I was getting exactly what I wanted, and honestly, even better than I expected. What really stood out too was the value. For the level of quality, expertise, and service you're getting, it's more than worth it. You can tell they're not just trying to upsell you, they genuinely want you to get the best setup for your budget, and that kind of honesty is hard to find. The install? Flawless. The attention to detail is unreal. Everything looks clean, professional, and sounds absolutely incredible. You can tell they take pride in their work because nothing felt rushed or half done. And speaking of speed, the turnaround time was insanely impressive. I expected to be without my vehicle for much longer, but they had everything done quickly without sacrificing quality whatsoever. If you're even thinking about upgrading your audio system, do yourself a favor and go here. This is the kind of business that sets the standard for how things should be done. I'll be recommending Sound Station & Security to everyone I know. 10/10 experience. Easily one of the best service experiences I've had anywhere.

I went in today looking for advice on troubles I was having with installing my stereo system in my…read moretruck. These guys had all the answers. I took their advice and came home, and it worked perfect. i had bad advice from several other techs from other companies but these guys knew their stuff. i didn't even buy anything, "yet" but they took their time to help me. Amazing!!! Thanks so much guys!