The tech guys (Shaun and John) who did the installation of my new Boss unit were the real deal…read more They both were very knowledgeable about audio-anything and tackled all the hurdles that my older car presented. I would definitely recommend this shop to anyone needing a new car audio makeover.

I brought in a highly-rated dashcam for installation, but they refused, offering only a $600…read moreoption. They assured me it had the blindside function I needed. The appointment was set for a week later and estimated to take 4 hours. We dropped the car off on Friday morning, and they called 4.5 hours later saying it was ready. When we arrived at 2 PM, it wasn't. The unit turned off with the ignition. After another 3-hour wait, they fixed it by correcting the fuse connection. However, the lens was installed upside down, showing the unit wasn't quality checked. By 4 PM, I took the car with the condition of testing it. An hour later, I called back--the rear camera's view was obstructed by defroster and antenna lines, and the side views only showed the cab. They agreed to move the rear camera outside, but this caused another problem: the gridlines during reverse were a foot off, making parking inaccurate. In the end, I was left with a unit that didn't cover blind spots or back up properly. The $600 dashcam wasn't suitable for my car and shouldn't have been recommended. It seemed they only offered this unit without considering its compatibility with my vehicle. I was told if I wanted those features, I needed to pay for the $1300 version. Their next appt. to remove the device was made 2 weeks out. At that time they refunded the mirror, but not the $400 labor. I cannot in good faith recommend their expertise regarding the products they sell, the labor quality or the salesman tactics of this establishment. Their level of professionalism only lies within their current structure - anything outside the box just "costs more".

I can't speak for anyone else it seems hot or miss. A while back they took quick care of my f350…read morespeaker system. I don't know the quality but it sounded good enough

If I could give this place 0 stars I would they are some crocks. I sent my wife in to get a wheel…read morecap and lug nut key. And the owner charged $140 when realistic it's max 80-90. When I called and they told me it was that he did "bad math". That's some bs

This week I went in to Davenport Customs to have a UNAVI CarPlay system installed in my 2016…read moreTouareg. Everyone I encountered during my visit was very professional and welcoming. Once the install was completed (in the time quoted) both the young woman managing the office and the young man who completed the installation walked me through setting up the connection with my iPhone, making sure I was ready to use it, before I checked out and paid (and the cost was at the lower end of what UNAVI lists as average for professional installation). Since then it has worked beautifully (I'm thrilled to have my music and maps set up in a hands free voice prompted system again). I highly recommend this business and would definitely use them again.

My experience with Davenport Customs started poorly and ended horrible. My appointment, scheduled…read morefor 9am was not located in the system. I showed the receptionist and the technician my appointment message and was explained my car will be completed today. I handed the technician my key and Uber back to work. I received a message at 1:57pm, inquiring if I left my key. I responded yes, then I attempted several phone calls. I received no response. I Uber back to shop at 4pm, only to see my vehicle parked where I left it. I was told the reason my car was not worked is because the key was lost. I explained to person, I thought was a technician to learn now this the owner, the lost key is my only key. After waiting at least 30 minutes, the owner told me my key was located. This was a horrible experience!

Stan and his team helped my parents install a new media screen in their car which works great…read more Before leaving, my mom tried to use voice commands through her phone and was running into problems. This had nothing to do with the new screen so it would have been fair if the team at Auto Acoustics had said that they weren't experts in phones and recommended my parents go home and do some research and call if my mom couldn't solve it herself. Instead they continued working with my parents, doing some online research themselves, and patiently and politely making good suggestions and listening carefully (I was on the phone so I could hear the interaction) until they got everything working and they made sure my mom understood how to use the new setup. I am grateful for their help since I live in another state and can't be there in person to work with my parents. From the other reviews here these folks provide excellent customer service and that extends to working with older folks too.

In a world where there are business that do not stand behind what they sell, AA stands out for…read moresuper customer service. I purchased a third-party Carplay system for my BMW from them three years ago. I ran into an issue with it last week. Well out of warranty, they diagnosed and repaired the issue in less than an hour. Even more to the point, even though I was the one who caused the problem, there was no charge for the service.

They did no daughter's bug, great job. 2004 VW cinvertable installed radio and bAck up cam.read more

I was looking for a specific thing, they researched and determined it wasn't possible and let me…read moreknow. Overall great customer service and thorough knowledge. If I have another project I'll circle back

I honestly don't even know where to begin, Sound Station & Security completely blew me away from…read morestart to finish. From the moment I walked in, the customer service was absolutely next level. You can immediately tell this isn't just a business, it's a team that genuinely cares about what they do and the people they serve. Every single person I interacted with was knowledgeable, friendly, and went out of their way to make sure I felt confident and excited about my decision. The owner himself even took time to be involved, which speaks volumes. It's rare to see that level of hands-on commitment, and it made the entire experience feel personal rather than transactional. They didn't just sell me a system, they walked me through options, explained everything clearly, and made sure I was getting exactly what I wanted, and honestly, even better than I expected. What really stood out too was the value. For the level of quality, expertise, and service you're getting, it's more than worth it. You can tell they're not just trying to upsell you, they genuinely want you to get the best setup for your budget, and that kind of honesty is hard to find. The install? Flawless. The attention to detail is unreal. Everything looks clean, professional, and sounds absolutely incredible. You can tell they take pride in their work because nothing felt rushed or half done. And speaking of speed, the turnaround time was insanely impressive. I expected to be without my vehicle for much longer, but they had everything done quickly without sacrificing quality whatsoever. If you're even thinking about upgrading your audio system, do yourself a favor and go here. This is the kind of business that sets the standard for how things should be done. I'll be recommending Sound Station & Security to everyone I know. 10/10 experience. Easily one of the best service experiences I've had anywhere.

I went in today looking for advice on troubles I was having with installing my stereo system in my…read moretruck. These guys had all the answers. I took their advice and came home, and it worked perfect. i had bad advice from several other techs from other companies but these guys knew their stuff. i didn't even buy anything, "yet" but they took their time to help me. Amazing!!! Thanks so much guys!

Truly a 5 star experience. I was calling around to various car audio/stereo places as there was an…read moreissue with my aux port. Dave not only answered all my questions, he also asked his own to ensure I was on the right track to having my issue resolved. He went above and beyond to get me scheduled in so I didn't have to drive 7+ hours that weekend with a faulty aux port. It's been about 2 weeks now and I haven't had a single issue out of the port. I will definitely return here for any car audio system needs.

Dave is amazing. - Communication is great. He takes the time…read moreto explain everything clearly. -He gives honest, helpful, and useful feedback. -Dave installed an XAV-AX6000 and a back up cam. -Everything looks great.

Amazing work. Place…read moreis ran by a single employee who owns the business. Honestly forgot his name, but is super hard working and honest. His price was by far the cheapest, and the work was some of the best I've seen. 11/10, would use again.

Excellent all around, quality work and fair pricing. Diligent and thorough with audio work and…read moretinting. Highly recommended!