Stan and his team helped my parents install a new media screen in their car which works great…read more Before leaving, my mom tried to use voice commands through her phone and was running into problems. This had nothing to do with the new screen so it would have been fair if the team at Auto Acoustics had said that they weren't experts in phones and recommended my parents go home and do some research and call if my mom couldn't solve it herself. Instead they continued working with my parents, doing some online research themselves, and patiently and politely making good suggestions and listening carefully (I was on the phone so I could hear the interaction) until they got everything working and they made sure my mom understood how to use the new setup. I am grateful for their help since I live in another state and can't be there in person to work with my parents. From the other reviews here these folks provide excellent customer service and that extends to working with older folks too.

In a world where there are business that do not stand behind what they sell, AA stands out for…read moresuper customer service. I purchased a third-party Carplay system for my BMW from them three years ago. I ran into an issue with it last week. Well out of warranty, they diagnosed and repaired the issue in less than an hour. Even more to the point, even though I was the one who caused the problem, there was no charge for the service.

I needed to replace the radio/cd in my 20212 Camry. Joe was very helpful in selecting a Kenwood…read moreDPX795BH replacement. The installation took exactly the 1 hr he said it would. Joe set up the system and showed me how to use it to make and receive phone calls. The unit looks great in my car and the sound is very good. As I was optimizing the settings for my car, Joe answered all my questions over the phone.

My Marantz 2230 needed a cleaning and it was taken care of quickly and professionally. The owner,…read moreJoe, was quite competent and knowledgeable in all areas of Hi Fi equipment. It was a pleasure to meet him. I highly recommend his shop.

Th y couldn't help me, but they did take the time research and respond accordingly. S great…read morecustomer service if I have another project will circle back

We had a unique car situation with a lot of modifications we wanted to have done. We shopped around…read morea lot, talked to a lot of people and high output audio was the absolute best in service, expertise, availability and value. I was treated with respect and they were very responsive. They listened to what we wanted to have done (oddly enough, most of the other places didn't!). And they did everything exactly the way we wanted. They finished faster than they said they would have it done and they were $900 less than other places we went to. (Probably because they actually listened to what we wanted!) They tried to problem solve and think through things instead of jumping to the easiest solution. We walked away feeling very confident that we were dealing with professionals and experts in their field. Customer service was excellent! We really enjoyed working with them and will be back if we have any other needs! We are very pleased with the work they did!

*UPDATED REVIEW* my first review from 2 weeks ago, I gave Car Audio one star and gave my reasons…read morewhy. Since then, Car Audio contacted me and wanted to make things right. They put in a different, better brand of lighting throughout my SUV and I must say, they did a phenomenal job! I am beyond pleased with the product, installation and customer service. The communication, promise of when my SUV would be done was much better also. I will say, I appreciate them reaching out to me, making things right and making sure I left very happy and satisfied! Thank you Car Audio!

Fantastic place to work with on an audio upgrade! Everyone there was super friendly and willing to…read moreanswer all my questions. Would definitely recommend and go anytime I need anything in the future!

I can't speak for anyone else it seems hot or miss. A while back they took quick care of my f350…read morespeaker system. I don't know the quality but it sounded good enough

If I could give this place 0 stars I would they are some crocks. I sent my wife in to get a wheel…read morecap and lug nut key. And the owner charged $140 when realistic it's max 80-90. When I called and they told me it was that he did "bad math". That's some bs

This week I went in to Davenport Customs to have a UNAVI CarPlay system installed in my 2016…read moreTouareg. Everyone I encountered during my visit was very professional and welcoming. Once the install was completed (in the time quoted) both the young woman managing the office and the young man who completed the installation walked me through setting up the connection with my iPhone, making sure I was ready to use it, before I checked out and paid (and the cost was at the lower end of what UNAVI lists as average for professional installation). Since then it has worked beautifully (I'm thrilled to have my music and maps set up in a hands free voice prompted system again). I highly recommend this business and would definitely use them again.

My experience with Davenport Customs started poorly and ended horrible. My appointment, scheduled…read morefor 9am was not located in the system. I showed the receptionist and the technician my appointment message and was explained my car will be completed today. I handed the technician my key and Uber back to work. I received a message at 1:57pm, inquiring if I left my key. I responded yes, then I attempted several phone calls. I received no response. I Uber back to shop at 4pm, only to see my vehicle parked where I left it. I was told the reason my car was not worked is because the key was lost. I explained to person, I thought was a technician to learn now this the owner, the lost key is my only key. After waiting at least 30 minutes, the owner told me my key was located. This was a horrible experience!

The tech guys (Shaun and John) who did the installation of my new Boss unit were the real deal…read more They both were very knowledgeable about audio-anything and tackled all the hurdles that my older car presented. I would definitely recommend this shop to anyone needing a new car audio makeover.

I brought in a highly-rated dashcam for installation, but they refused, offering only a $600…read moreoption. They assured me it had the blindside function I needed. The appointment was set for a week later and estimated to take 4 hours. We dropped the car off on Friday morning, and they called 4.5 hours later saying it was ready. When we arrived at 2 PM, it wasn't. The unit turned off with the ignition. After another 3-hour wait, they fixed it by correcting the fuse connection. However, the lens was installed upside down, showing the unit wasn't quality checked. By 4 PM, I took the car with the condition of testing it. An hour later, I called back--the rear camera's view was obstructed by defroster and antenna lines, and the side views only showed the cab. They agreed to move the rear camera outside, but this caused another problem: the gridlines during reverse were a foot off, making parking inaccurate. In the end, I was left with a unit that didn't cover blind spots or back up properly. The $600 dashcam wasn't suitable for my car and shouldn't have been recommended. It seemed they only offered this unit without considering its compatibility with my vehicle. I was told if I wanted those features, I needed to pay for the $1300 version. Their next appt. to remove the device was made 2 weeks out. At that time they refunded the mirror, but not the $400 labor. I cannot in good faith recommend their expertise regarding the products they sell, the labor quality or the salesman tactics of this establishment. Their level of professionalism only lies within their current structure - anything outside the box just "costs more".

They just install a head unit and under-seat subwoofer. I'll update this review if there are…read moreproblems but right now I have a smile on my face enjoying the clean bass and far superior audio to what I had before. Due to a botched job by an amateur installer, one of my speakers was hosed. They quoted me a very reasonable replacement and went back to install new speakers even though that wasn't part of the initial request. Reasonable cost (even when I was over a barrel), same day service, seemed very pleasant and knowledgeable. I'm gonna go back and have them install dash cams in my son's car.

Extreme Car Audio did an excellent job installing a new sound system and interior lighting. Half of…read moremy speakers were blown out from the previous owner. They set me up with good quality new speakers for a very reasonable price, and their communication was outstanding through the entire process. The interior light look awesome at night, so now my car looks and sounds incredible. Thank you!