I was surprised that there were only a few reviews on Yelp for the impeccable service Jake provided…read morewith my recent windshield replacement. Then I found them tucked down at the bottom, hidden by Yelp. Who knows why. However, they were all 5 star and I would give 100 stars if I could Prompt, knowledgeable, great communication, excellent work, and stands by his work! He helped me navigate my insurance company who likes to promote big businesses only. I am glad I went with a smaller company and extremely satisfied with his work. HE DID NOT ASK ME TO WRITE THIS REVIEW. Making with my own free will. 100 Stars ******************************************************************************************************************

I called this place yesterday to get a quote for a new windshield. I left a voicemail, never going…read moreto call back. If I can't trust someone to return my call to provide me a service, then I definitely can't trust the service provided.

Discovered small chip in windshield and contacted Ackermans to repair. Troy responded very quickly…read morewith quote and then scheduled repair appointment within 24hrs. The repair was done professionally and thoroughly. I can barely see the original spot where the chip was. I will call on Troy if I ever need window work done, and also recommend him to others needing help with car windows/windshield.

Yelp will probably pull this review, because they've been stalking my account lately because of…read morewhat they call questionable content, but what more do you expect from San Francisco. I didn't actually get any work done here, but I am impressed at the fact that I called and texted this business, and they responded, and also passed my information on to another glass company because they cannot perform the work that was requested on my behalf. Any business that runs with this sort of integrity, in my experience, has always had high quality work performance.

Used them today to have a cracked windshield repaired. It only took about a half hour and when they…read morewere done I could barely see the area they repaired. I highly recommend these guys. Very affordable!

I made a deposit and retained McConnell to replace my windshield, and separately arranged to have…read moreanother business replace the tint. It would take about 1/2 day to get it all done. I had to take time off work. McConnell knew this. McConnell cancelled my appointment and gave me no effective advance notice; they let me know when I walked in the door for the appointment. It's 30 miles round-trip to their business. They have almost no customer wait area. There were thunderstorms in the area but when I arrived McConnell was open, customers going in and out of their business. The tint business next door and other area businesses, all open. Weather cleared up nicely as I drove home. I attempted to reschedule the install, but after a series of emails, it became clear McConnell was not trying to accommodate reschedule. They implied they might not refund my deposit. Finally, I quit playing their games and cancelled. They wasted my time and I lost a $20 tint deposit because of them. At least in this instance, they act like customer service, they could care less.

The entire experience was great from start to finish. A windshield replacement was covered by my…read moreinsurance, the installer came to me, arrived right on time and was done exactly when he said he would be. Installer was able to remove my access stickers and reinstall them on the new windshield saving me time and effort.

The windshield repair itself was fine. I had additionally paid about $45 for a rain treatment that,…read moreon the day of service the technician advised against because of the weather. I have been trying for over a month to have the $45 for services I did not receive refunded. The principle is every bit as important as the $45. I have emailed and called multiple times through the provided corporate channel. Every assurance that I will be re-contacted by the manager of the Raleigh location is unfulfilled. We're now in early January '26. Service was rendered prior to Thanksgiving '25. I cannot recommend doing business with any outfit that refuses to simply recontact a customer over an ongoing concern given that length of time to address the matter. Take your business somewhere else.

Zero stars My windshield broke for the first time ever in…read more2025 I came here to have it repaired because it was the best price around. I mad the mistake of coming back here for a second time again in 2025 . My windshield is broken once again and it is clearly due to a defect or bad installation. Do not go here unless you plan on coming back in a couple months. Pay the extra the first time!

Had windshield replaced two months ago. They broke the windshield washer nozzle. At first, the…read moreoffice manager tried to blame it on the age of my '98 Ford Explorer. While I waited, she made some phone calls. She said the part was obsolete, and not available. I came home; did a simple google search; and found several sources for the part. I called Auto Glass and informed them of the availability. She said she would call me when they had the part. Over the next couple of weeks, I called twice more. Still, they did not have the repair part. After two months, they still haven't resolved the issue. So, I ordered the repair part from Amazon; it arrived within two days. I did the repair myself. As a customer, I felt like they expected the problem to simply go away if they delayed long enough.

We have gone with a different service however we were very impressed with TVP Auto and I will…read morealways consider them for car detailing and paint protection technologies.

Amazing service. I brought quite an expensive car (100k+) to TVP to make a Track Pack PPF coverage,…read moreand they did an amazing Job. Marshall went above and beyond to explain everything and the quality of the work is just outstanding. Moreover, they even did a windows tint for me significantly cheaper than the dealership would. Will definitely recommend the guys for ceramic coating, PPF and tinting. They are the best in the area.

Jason just replaced my windshield and it couldn't have been easier. He texted me to let me know he…read morewas on his way, then did the whole job right here in my driveway, even the sensor calibration!

Jason did a great job. He was open, explained anything I asked, great personality, and got the job…read moredone timely!

Absolutely fantastic! They did an amazing job at a very reasonable price. They did our Tesla…read moreModel Y and I'm going to take our other car in. Best tinting I've ever had done in the Triangle.

I recently brought my car for tint Wednesday February 18th. I was able to book faster, than I had…read moreexpected, in fact I was the first customer of the day. The staff gave professional, exceptional customer service. The difference in the tint percentage was explained to me very well. My car was ready in the amount of time that I was given. Not to mention the price. I highly recommend. Thank you for your service.

Within a single day of my calling for help, Troy, the owner of P&P, and his assistant, arrived at…read moreour home and did an incredible job repairing the cracked windshield on our car. I could not be happier with the result. Overall, I recommend the company without qualification.

These guys know their work. They pointed out that what I though was an OEM windshield on my…read moredealer-sold Nissan was a poorly replaced one. They did an excellent job in replacing not just the glass but the seal and everything. They replaced the oil-change decal from my broken windshield, and they even added an adhesive pad for my forward-facing hi-def windshield camera. P&P Auto Glass is absolutely recommended.