If you have a broken pool sweep, this is the place to go! We brought in our Maytronic Dolphin,…read morethey fixed it on the spot with a new motor! Very fair price!!

These guys are just great. I hadn't even done any business with them yet and Everett spends all…read morethis time trying to help me troubleshoot my pool a half hour away. I can see why their reviews are just excellent. Very knowledgeable and honest people. Highly recommend!

Started off well. John is knowledgeable & willing to answer questions. He does not volunteer…read moreinformation despite his great pride in providing quality service. I hired him for chemical service only & that is all that is given for less than 5 minutes per week. Over a year ago, the pool sweep filter began developing debris, which John indicated was due to a tear in the filter. I also purchased a new pool sweep when he was first hired. I repaired the filter with RTV silicone based sealant. This cured the issue for 1+years. Recently, I noticed the debris recurring in the pool sweep filter. I left a note with his check inquiring (no reply). Then, today I telephoned him to ask why he had not given me a heads up. My husband witnessed the entire conversation. John accused me of yelling at him when I merely questioned him, & further stated he did not appreciate my tone. For a man who takes such pride in his work, it was surprising at his reaction. I've recommended him & secured a client for him. He said he has clients who love him & is now turning away others. I apologized (for nothing as my husband said I had every right to question him). John said we had this discussion previously & it was not his job to look nor does he even observe such issues. I wonder if he takes the same attitude for full-service clients. I know several who use him & they say he doesn't even let them know if water level is low or any other such basic care concerns. A simple handwritten note near pool equipment or in the mail slot is too much to ask from this guy. I get the responsibility, but for a guy who brags about himself, put in the real quality service that makes you stand out. In addition, shortly after hiring John, sent out a lengthy letter asking for a full month's payment for less than a full month's service due to a personal issue. That was a first. After my unwarranted apology, & his fractured ego unwilling to see me as a customer of value (purchased pool sweep, which could have been bought for less elsewhere, referrals), I said, "we're done." Beware of the guy that tells you how "impeccably honest" he is. That should speak for itself. He has mastered the art of omission in quality service - knowledge but no business sense if "he" feels offended.

John came over this morning and was great. I'm fairly new to pool ownership and didn't have anyone…read morehelping me with the do's and don't's of pool maintenance. John went over everything with me and explained each step. He replaced my pool sweep timer, reprogrammed my pool and hot tub pumps. He replaced O Ring on pool and hot tub pumps, and stopped my leaks. I really appreciate the time he took explaining things to me, and making sure everything was operating as it should. Thank you John!

We had a wonderful experience with Premier Pools. We appreciate the guidance and support in helping…read moreus design a beautiful pool that meets our needs. The communication was great between the group chats and emails in keeping us informed of crews coming out, jobs planned, and in addressing our concerns and questions. Everyone was professional, had an expertise in their scope of skill, and worked well as a team. The pool was completed ahead is scheduled time and with quality' construction. We would like to give a "shout out" to the team we worked with including our sales rep, Jeff, superintendent, Ruben, Selection Specialist, Natalia, JLC Concrete, Juan, Scheduler, Lori, and Orientation Tech, Kevin. We would highly recommend this company. Thank you for a beautiful pool! ~Denise & Joe (4/2026)

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

Our last pool company stopped showing up, after trying to get in contact we saw on yelp they closed…read morethe business and by then our pool looked like a swamp. I reached out to Ross and on the first call he covered all bases and showed up at the end of that very same day to take a look. With little ones running around it was a pretty sickening feeling thinking about the germs and microorganisms probably growing in there and thinking about draining and cleaning and the headache of getting the pool back to normal and safe for them to get in. Ross reassured us with a plan and got us scheduled for the very next day where Taras showed up and did the dang thing!! Within 48 hrs there was a huge difference, and every single day after there was a noticeable change in appearance. On one side it was gettin cleaner and cleaner of objects and gunk, on the other side the the tint of color change was happening. It wasn't until I went back and looked at pictures side by side where I saw that day over day switch from green to blue. Massive change! All in all, great service since even before starting service and could not be happier with the service since then. Looking forward to some warmer days to start jumping back in! Thanks again for getting us back to blue!

We had what I thought was a failing pump. I contacted Clean Pool Pros and Ross got right back to…read moreme. He scheduled a stop to check things out that same afternoon. The pump is working fine and I had some questions which Ross addressed. The quality of customer service is exceptional and I will certainly reach out to Clean Pool Pros for future needs.

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

We recently completed a big pool renovation project that included replastering, installing new…read moretile, demolition work, new concrete, removing an old underground spa and connecting a new one, electrical work, and improving the backyard drainage system. Manuel and his team did an outstanding job from start to finish. He took the time to listen carefully and always provided solutions for every part of the project that needed attention. From demolition to drainage and even helping coordinate the electrical portion, everything was handled professionally and efficiently. The project was completed on time with excellent planning and communication throughout the entire process. Manuel was always available to answer questions and address any concerns quickly, which gave us a lot of confidence during the renovation. Addressing every concern and making sure the work was done right was a huge plus for us. I strongly recommend this company to anyone looking for quality work and reliable service.

Our pool lights were not working, possibly needed to be replaced. I messaged a couple of…read morebusinesses, chose H2O Pool Care in the end. They gave me options with exact quotes, which helped me decide. Communication was swift. Roman replaced both lights (which were really old) and texted later to check if the lights are working. They are! I hope we don't need any pool repair in the future, but if we do, I'll call H2O Pool Care.

I've had the opportunity to work with Jeff at H20 twice in…read morethe last couple of months regarding my pool pump motor replacement. From the first call to completion he has worked to bring solutions to warranty issues that I was challenged with. Jeff was all about getting my problem solved. I would gladly recommend H20 to anyone with equipment problems to be solved. Thank You Jeff!

I manage my own pool monthly but when my filter stopped working I needed professional help. When I…read morecalled RMG, Daniel answered right away. He fit me into his schedule that day and there was no charge for him to take a look at what might be wrong. During his visit he was able to test a few things and a small tweak had things working again. RGM will be the first place I call if/when I need any help with my pool. Give them a shot!!

Very responsive, best prices and service in Placer County. Fantastic customer service on top of…read moreeverything. Look no further, these guys rock.

Our 35 year old system was way past due for a replacement. After reading the reviews I didn't…read morelook any further than Pool Pump Pros. I wanted the equipment replacement to be of high quality. Jason came out and gave me a bid that was within what I was expecting. He scheduled the work days and was able to complete the job in one day. Attached are before and after pictures. I am extremely pleased with his work.

I contacted Jason and he was able to come out the same day to help me with the pool. He looked for…read morewhy was causing the problem but it turns out it was just the timer and then a missing wire btwn two panels. He was thorough and helpful!

John did an amazing job cleaning my pool. Today is the first day of spring but the weather feels…read morelike summer and ready to swim. Thank you

I've been with Pool Heroes (John) for almost a year now and have been very satisfied with response…read moretime, cleaning service, and a plan that fits my needs. Previously managing my own chemicals and cleaning, the cost of a pool cleaning and chemical service was a major concern to add into my budget. John worked with me to provide a plan that allowed me to still do maintenance on my filters if time permits, which has been a great balance for me. Having two kids somehow took up my time to maintain the pool, and Pool Heroes has been there to make sure the pool is ready to swim at a price that I could afford - with an option for me to keep doing the semi-annual service that I am happy to do my own (filters).

They are on time every week, and do great job, always going above & beyond…read more I use them for weekly maintenance. Had pool heatpump installed by them aswell Thanks

We had someone from another pool service install a new pump. But we had no pressure and a green…read morepool! He never returned our calls for help! Scott Parker From Bishop pool service came in 3 days, replaced our O rings, put filters back and Voila we had a working pool again!! He did all this in the pouring rain! Very nice, prompt, professional! We will call Bishop anytime! Thank you Scott!!