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    Hot Topic

    3.6 (37 reviews)
    Closed • 10:00 am - 8:00 pm

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    Deals!
    Britney M.

    Heck Yes! I do miss the days when Hot Topic was less anime and more dark goth. I still enjoy this store, but there's more random things sold here that are anime related or just trendy things. For example, they have Care Bears, Power Rangers, anime characters, Super Nintendo items, popular horror film cups and t-shirts, and lots of rainbow / pastel colors. Hot Topic was a sea of black back in the day lol There wasn't anime or what was treading/ popular there. It was just metal and goth lol Value is great when they have deals! Today they had a buy one and get two free!! I capitalized on that deal and grabbed a Care Bear sweatshirt for my sister in law, The Crow t-shirt for me, and an anime t-shirt for my husband. Plus I grabbed some earrings. Service was excellent at this store! Very friendly and helpful. 10/10

    Rebekah L.

    Have shopped at This Ontario Mills, Outlets, CA.'s 'Hot Topic,' a few times overall: I've stocked up on their Snoopy Pins and other cute cartoon pins. I definitely stocked up on enough pins last time I visited 'Hot Topic.' Staff was friendly and informed me of their sales events upon entering. I'll be back again soon.

    Store Front
    Estid D.

    Walked in and greeted immediately even with all the back to school action happening. The sales associate Charlie was a huge help! I was there for some Disney merch and my daughter wanted her Hello Kitty backpack he let me know about the sale right away and away we went!! My Daughter and I are so happy. Super impressed with all the back to school madness and the staff is super on point and welcoming. Definitely recommend stopping by.

    Loungefly wall!

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    1 month ago

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    2 months ago

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    7 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Improve your website updates/updating speed. If something isn't in stock, then it should be taken off for pre/ order

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    2 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    8 years ago

    Has a large amount of pop culture stuff. Staff was friendly but took a little long at the register.

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    11 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    5 years ago

    not friendly whatsoever and very rude. def go to the one in Victoria Gardens, love the employees there

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    10 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    9 years ago

    It's pretty bad when your employees are more focused on discussing their pranks calls vs ringing customers up at the register.

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    10 years ago

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    13 years ago

    My new favorite store!! They have so many amazing things! From DBZ to Pokémon to the walking dead!! Such an amazing store!!!

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    12 years ago

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    11 years ago

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    Review Highlights - Hot Topic

    “I have been coming to this location as long as the Ontario Mills has been opened !!”

    Mentioned in 2 reviews

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    UGG

    UGG

    1.0(2 reviews)
    0.1 mi

    Policy dispute. I purchased a pair of UGGs online for my…read moredaughter as a gift that was one size too small. I called the UGG representative on the customer service phone number on my receipt and she stated I could exchange for a larger size, at the UGG store in Ontario, California. After driving for over an hour to get there, I waited for over 90 minutes only for them to tell me that they couldn't. The ladies said "No. I don't know why they told you that." It was a simple exchange that they refused to help me with. This was frustrating to say the least. I had my order number, receipt and the perfect shoes still in the box. Terrible customer service.

    Well ok manager- I'm sure there is someone above you. You're not the CEO or top supervisor. I'm…read moresure. However, It's not just wear and tear they look terrible after a year and I'm using it casually and I'm a teacher! I'm not walking in dirt and it has glue coming out. I also don't wear these in summer !! The reason you guys have such a short warranty and don't stand by your products is cause they're terrible. Everyone online talks about it. I will be letting people know how terrible your shoes and customer service is online. I'm very unhappy and you have no customer service. You also don't stand by your products. I have an old pair from 2003 and it's not perfect but not as ugly and deformed as this one. Do better you guys shoes are horrible and so is your customer service. And you're offering nothing to even make me want to purchase these horrible shoes again. Keep your repair program I'll just throw these in the garbage like my last pair!!!

    Hot Topic - womenscloth - Updated September 2026

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