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    Q Outlet

    2.4 (35 reviews)
    InexpensiveWomen's Clothing

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    Brittney S.

    SO happy to have this location in Ontario Mills. Q took over the previous Forever 21... so it's a MASSIVE store. Prices are always affordable and with so many rooms, there is so much to choose from - from comfy clothes to formal/put on the town outfits. Staff was extremely friendly and helped me find my correct sizes. Great Q location!

    Angie M.

    I liked this store... But it is a little different. They have a really large plus size section - however, their smaller plus size items are more like regular sizes. I wear a Medium or Large usually in shirts, and in this store the 1X and 2X shirts were fitting me, sometimes still clingy. The items on the regular side were almost like childrens sizes. Prices are decent, items are cute... Just dont be surprised if you have to go up a few sizes from your norm. It was extremely warm in this store, which made shopping a little uncomfortable. Staff was friendly and they have dressing rooms to try items on, which I suggest as the items run small, like I said and I believe there are no returns.

    THIS WOMAN IS RUDE AND DISRESPECTFUL BASIALLY STEALING MONEY FROM CONSUMERS -

    owner is extremely rude and denies refunds or returns of any merchandise. this place should be boycotted - the fact that the owner is completely rude and refuses to allow you to try on the clothes and then claims the clothes is damaged when you try to return it (since you have to take it home to try it on) is absurd. people need to stop shopping here - nothing is cute about bad customer service and disrespectful lady who you all are just making rich. BOYCOTT THIS STORE

    So much selection !
    Jennifer D.

    The Q Outlet has been at the Ontario Mills Mall for a couple years. They closed down for a couple months in 2015 for remodeling and I was heartbroken. (I did not realize it was just remodeling, I thought they were gone for good). The Q outlet is a very large store with a vast sea of clothing and accessories to swim through. The quality of clothing here is usually pretty good and the prices are very reasonable. Today I bought 2 dresses, 1 zip up hoodie, 1 fancy sweater, and 3 nice shirts. 7 items totaling $114 with tax. I think that is a good deal. The reason I give this outlet 5 stars is because of their huge selection of plus sized clothing (no pun intended). I range from size 10-14 and I am 5'11". I usually cannot shop for clothing at most clothing stores in the mall, or if I can, I am limited to a small plus size rack with no variety. When I walk into this store I can hear church music and "Hallelujah" playing in my head...... I know that sounds crazy but if you are not curvy, big, or tall, you do not know the struggle. Another Yelper noted terrible customer service. I personally have never had a bad experience here and have been here approximately 6 times over a 2 year span. Their return policy's just flat out suck and are worded confusingly, so try everything on and don't expect to be able to take anything back. The deals are so good if it doesn't fit, donate to a friend in need of some style.

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    3 months ago

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    4 months ago

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    1 month ago

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    4 months ago

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    10 months ago

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    2 months ago

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    4 months ago

    Jessica was UHHMAAZZIINNNG!! She went out of her way to not only help us, but another group of customers. THANK YOU!

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    4 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    I love this store! Cheap and nice skirts, dresses and shirts. My go to always for clothes I can easily make modest.

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    2 years ago

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    3 years ago

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    3 years ago

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    10 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    10 years ago

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    4 years ago

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    9 years ago

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    10 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    10 years ago

    I only love this store for the prices. The customer service could use ALOT of work. Its not horrible but its not the greatest.

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    9 years ago

    Finally a store with a huge variety of plus size clothing! It's so reasonably priced too. Bye bye torrid ..this is my new favorite store.

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    9 years ago

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    11 years ago

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    12 years ago

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    Ask the Community - Q Outlet

    Did they close the store at the Ontario Mills? Passed through it a few days ago, and everything was gone.

    Yes...I heard the owner is caught up in a $5.6 million dollar lawsuit for fraud. He got 2 years in the feds allegedly

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    Review Highlights - Q Outlet

    The Q Outlet has been at the Ontario Mills Mall for a couple years.

    Mentioned in 2 reviews

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    UGG

    UGG

    1.0(2 reviews)
    0.2 mi

    Policy dispute. I purchased a pair of UGGs online for my…read moredaughter as a gift that was one size too small. I called the UGG representative on the customer service phone number on my receipt and she stated I could exchange for a larger size, at the UGG store in Ontario, California. After driving for over an hour to get there, I waited for over 90 minutes only for them to tell me that they couldn't. The ladies said "No. I don't know why they told you that." It was a simple exchange that they refused to help me with. This was frustrating to say the least. I had my order number, receipt and the perfect shoes still in the box. Terrible customer service.

    Well ok manager- I'm sure there is someone above you. You're not the CEO or top supervisor. I'm…read moresure. However, It's not just wear and tear they look terrible after a year and I'm using it casually and I'm a teacher! I'm not walking in dirt and it has glue coming out. I also don't wear these in summer !! The reason you guys have such a short warranty and don't stand by your products is cause they're terrible. Everyone online talks about it. I will be letting people know how terrible your shoes and customer service is online. I'm very unhappy and you have no customer service. You also don't stand by your products. I have an old pair from 2003 and it's not perfect but not as ugly and deformed as this one. Do better you guys shoes are horrible and so is your customer service. And you're offering nothing to even make me want to purchase these horrible shoes again. Keep your repair program I'll just throw these in the garbage like my last pair!!!

    Q Outlet - womenscloth - Updated May 2026

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