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    TJ Maxx

    2.6 (68 reviews)
    Open 9:30 am - 9:30 pm
    Updated 3 months ago

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    Rosabell M.

    I agree with another reviewer, this TJ Maxx is super messy but they do have great items for a great price! I bought two Nutcrackers here for a really good price and the quality was excellent! The line was super long due to holiday shoppers and it didn't help that there were only 3 registers open, at one point there were only 2. I waited about an hour in line and all for two great finds which were Nutcrackers! The manager was the cashier who rung me up, she apologized for the delay, that was nice! Next time I won't be shopping during this time of year! The lines were insane!!!

    Mike B.

    This place seems lost.... I haven't been in a T.J. Maxx in forever and I think I now know why. Just dropped in because I was driving by and it was there. I wanted some clothes but the selection was SO limited, I found exactly zero things to buy. I spent about thirty minutes just browsing, even revisiting some sections and it was slimmmmm pickings! I also found a ton of opened items which seemed bizarre because some looked taped together with some boxes just left open. I don't know who would want to buy something like that but who knows. To be fair there are a lot of home goods, linens, knickknacks and.....phone cases. There was a back to school theme going on as well as some Halloween decorations but for such a large store they don't seem to have much going on. I went to the luggage section and couldn't find a decent set, I looked for a leash for my dogs and I guess I was barking up the wrong tree, nada. My advice? Skip this place. The selection is bad and it's not like they have these incredibly low prices or anything. It's not chaos but all the open box returns(?) just laying around does not instill confidence in this store. Try someplace else

    RUDE MANAGER
    Natalie T.

    I need a number for this store ! as no one wanted to help me because her and another African American were laughing that they are the highest there I couldn't get a 1$ discount which the hat had a huge black stain she kept laughing and saying she will look better in the hat since she likes sparkles it was very weird how she acted she was laughing say it's 1.50 discount not 1$... it's pathetic because she's very old and I respect elders

    Jocelyn O.

    Located on 4th St. Plenty of parking in front. I like to browse at different stores because not all stores get the exact same product or some sell out faster the other places. I found several merchandise here that I don't normally see at the one closer to my home, which is nice because I'll probably come back here to pick them up. It's nice checking out items without the hassle of a sale person hovering nearby.

    So good and great service is so cute

    I love the service. They treat people so kindly I got my brother this stuffy and he loves it It was 5$ not that much

    TJ Maxx logo

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    3 years ago

    Employee Dora was personable and provided Excellent Customer Service. Throughout the entire transaction she was professional. Thanks Dora!

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    4 years ago

    I found just what I went there for. All black outfit to wear to a party. It wasn't that hard to find neither

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    Page 1 of 2

    Ask the Community - TJ Maxx

    Review Highlights - TJ Maxx

    TJ Maxx in Ontario is a really easy stop for me since it's right across from Ontario Mills and Costco.

    Mentioned in 2 reviews

    Read more highlights

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    People searched for Men's Clothing 3,997 times last month within 15 miles of this business.

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    Carter's Babies & Kids - Window display

    Carter's Babies & Kids

    3.4(17 reviews)
    0.4 mi
    $$

    I find what I need for my grandson. Always good prices and excellent quality. I love that they…read morehave different items for every season

    If I can give zero stars, I would. Customer service at this location is horrendous and the…read moreemployees are disrespectful. I was standing in what I thought was the checkout line considering that I have never been to that location before, and the whole entire time that I was waiting 5-7 minutes or so; the male cashier glanced at me multiple times and not once did he let me know that there is an actual checkout line on the other side of the display. (Which mind you, you wouldn't have seen unless you walk to the other side of a display) As soon as the male cashier became available, I walked up to him, he points to the left and tells me that there's a checkout line, which he failed to tell me in advance and services another customer instead. Of course, frustrated and upset, I walked over to the other side of the display and then he calls me up now to check out. At that moment, I told him that he could have been courteous and let me know that there was an actual checkout line instead of telling me last minute. Instead, he gave me a poor excuse for not letting me know. I also explained to him that I was trying to reach way above the shelves that were out of reach and the female employees on the floor also didn't assist or bother to help when I asked them if they had a jacket in a certain size. Instead, the female employee told me all the sizes were out and that was it, so then I asked her if she can move the rack of clothes that she was stocking to be moved aside so I can be closer to be able to grab the jackets from the shelves up high. The male was rude and so was manager of the store, Staci. Staci was extremely unprofessional and rude considering she told me directly that it's a matter of how I speak to the employees, when I was not being rude at all. I was letting them know that if a customer needs assistance, then they should be aware of the situation and be courteous. Once I asked for her name before I left, she told me her name with a smirk and said to go ahead and report her. I hope the GM of this location addresses Staci's terrible behavior as well as her male coworker that also worked at the cash register with her and rectifies this problem. I would advise against visiting this location unless you want to be talked down to. I hope no one has to experience this type of bad behavior and poor customer service from the employees of this location.

    Photos
    Carter's Babies & Kids
    Carter's Babies & Kids - Cute baby clothing shop!

    Cute baby clothing shop!

    Carter's Babies & Kids - Shopping for a friend

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    Shopping for a friend

    UGG

    UGG

    1.0(2 reviews)
    0.4 mi

    Policy dispute. I purchased a pair of UGGs online for my…read moredaughter as a gift that was one size too small. I called the UGG representative on the customer service phone number on my receipt and she stated I could exchange for a larger size, at the UGG store in Ontario, California. After driving for over an hour to get there, I waited for over 90 minutes only for them to tell me that they couldn't. The ladies said "No. I don't know why they told you that." It was a simple exchange that they refused to help me with. This was frustrating to say the least. I had my order number, receipt and the perfect shoes still in the box. Terrible customer service.

    Well ok manager- I'm sure there is someone above you. You're not the CEO or top supervisor. I'm…read moresure. However, It's not just wear and tear they look terrible after a year and I'm using it casually and I'm a teacher! I'm not walking in dirt and it has glue coming out. I also don't wear these in summer !! The reason you guys have such a short warranty and don't stand by your products is cause they're terrible. Everyone online talks about it. I will be letting people know how terrible your shoes and customer service is online. I'm very unhappy and you have no customer service. You also don't stand by your products. I have an old pair from 2003 and it's not perfect but not as ugly and deformed as this one. Do better you guys shoes are horrible and so is your customer service. And you're offering nothing to even make me want to purchase these horrible shoes again. Keep your repair program I'll just throw these in the garbage like my last pair!!!

    Once Upon A Child - Rancho Cucamonga - So many cute finds

    Once Upon A Child - Rancho Cucamonga

    2.7(128 reviews)
    2.5 mi
    $

    Great place to sell Kids' clothes, books and toys they have outgrown. Although they don't take…read moreeverything, they've bought a good portion of my stuff I've taken there, especially if it's in newer/good condition. Based on their needs and the current trends is what they tend to purchase. Granite you are not going to make a fortune selling stuff back, but I figure if I can sell some of it back, at least you make some money for stuff that you would probably end up donating anyways. I haven't purchased anything from there, although I do see some Name Brand items within the store. I do think most of the sizes are for infants, toddlers and kids up to age 10. There are older children items within the store, but as most kids get into their pre-teens and teenage years, they most likely would not shop there. Staff has been nice most of the time and you do have to wait for them to go through whatever you've brought, so might be a good idea to make the drop off and then run some errands. Typically it takes them about 1.5-2 hours to get through what you've brought in to sell. Overall, I would continue to try and sell my kids' stuff here.

    It is nice that this store exists, since I just sort of enjoy selling and trading things we are no…read morelonger using. They were all very nice, though I took one star off for communication method. Since it takes them hours to evaluate what you are bringing in, I do wish they could simplify the process by texting with values and results.

    Photos
    Once Upon A Child - Rancho Cucamonga
    Once Upon A Child - Rancho Cucamonga
    Once Upon A Child - Rancho Cucamonga - The amount of stuff they DONT take, I don't even think they really look.

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    The amount of stuff they DONT take, I don't even think they really look.

    Q Outlet

    Q Outlet

    2.3(36 reviews)
    0.5 mi
    $

    Huge and massive now due to taking over Forever 21's previous spot! Looking around the store,…read morethere's lots of cute items that you want to try on.. but beware! The fitting room has strict rules and you must be aware of what you can't try on, and the max to try on is also 6 items. The staff didn't let me and my mom go in the same fitting room together because of policy, which was fine. She looked annoyed at us though when we both stepped out of each other's rooms to look at each other's fitting. Like geez.. we're trying these out to find a suitable fit for a family event and we're doing the best we can, lol. Anyways keep in mind that what you can't try on are also what you can't return due to final sale. Here's how the signs are worded: "ALL BODY SUITS, ACCESSORIES (HATS, COSMETICS, JEWELRY BELTS, LEGGINGS, PURSES, FOOTWEAR, LINGERIE) SALE & CLEARANCE ITEMS. NO EXCEPTIONS. ALL BASIC ITEMS. PARTY ITEMS." So sanitary-wise it's good, but at the same time make 100% sure you know it'll fit and look good on you! We actually had our checkout done by the manager and she didn't speak to us the whole time during our checkout process. No thank you or anything, and eventually after shopping and finding a different top elsewhere we had to exchange two items the same day we purchased them. After having lined up at the checkout counter, the staff thoroughly checks it before telling us we have to walk all the way to the back to meet the manager to do the exchange process. Manager was the same lady, and finally she spoke to us. Customer service definitely could be improved, especially since Q has a lot of rules to follow.

    025/2026/Jan Grand…read moreopening in this location at Ontario Mills! A lot of good sale ! Trendy clothing ,shoes and accessories for the latest women's fashion! Offers variety of sizes from small to plus sizes 3X!!! Love this store !!! So many fashionable items in affordable prices!!

    Photos
    Q Outlet
    Q Outlet
    Q Outlet

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    TJ Maxx - menscloth - Updated June 2026

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