My first time visiting the store…read more As soon as we walked in, there was a sale rack of lehengas, this is definitely a good way to draw people in. Regarding customer service, there weren't any staff around to offer help or answer any questions. They have a selection of Indian clothes (mostly lehengas and salwar kameezes) and jewelry. They have other items ranging from glass bangles, dupattas/scarves, ready-made blouses, Short tops, men's clothing, sarees. -Lehengas are $80+ -Salwar Kaameez are $85+ I looked at some of the salwar kameezes however didn't purchase any until I can figure out when i would wear it! Would I return? Definitely

Shopping for a tuxedo rental for my son (2 weeks before Prom). I called in advance and the Store…read moreRep (Ian) said he could accommodate but warned me that it would get busy if I came in that evening. We came into the Store that evening and it was busy but Ian said he would help us after he assisted the 3 customers who were ahead of us. He was thorough when he helped us and provided kind and helpful recommendations. My son got a great rental for an excellent price. Ian also helped us with 2 suits that were on sale. Great customer service. I will be coming back. I recommend this place if you need a tuxedo rental or a good prices suit - make sure to ask for Ian.

Just worked with Tony on a wedding suit separate that I screwed up. The man is a pro - got me…read moresorted out in record time. The store is clean and has a great selection. Thank you so much sir - I will be back! Chris

was there today with my siblings and the lady on the checkout told my sister, to move farther…read morebecause she thought we were attacking somebody's privacy just because we were wearing hijabs and abayas. H&M was always Muslim friendly, hopefully they train their staff not to behave a certain way towards someone just because they are wearing something they don't like.

It's an H&M. It's sadly inside a mall that feels like its on its last legs, but the store is…read moreactually pretty large with a good selection of products. I've been here to shop and also return items with every transaction going pretty smoothly. The etiquette in the fitting room is good, no weird stories to share in that aspect. I'm just glad there is an H&M nearby where I live. Overall the store is usually well organized and clean! Happy shopping!

Wonderful style options and prices. Great value at the outlet store in Leesburg,…read moreI recommend this store for quality items and friendly service

Corporate policy review: My husband ordered very expensive pants online for Christmas. Because he…read moreordered them in October and not after No ember first they are not eligible to return. This is another nonsensical random policy. If you're going to have these policies the corporation should make it blatantly obvious for Christmas returns or exchanges the customer must order after November 1, not Oct 29th. Yeah, stupid, that's what I thought. I won't be a banana Republic customer anymore.

Custom shirt order really wasn't custom, even after a 3 week wait for my order. When I asked why…read morethey weren't taking more measurements than neck and sleeve length, they told me that they would do that when the shirts arrive. That seemed odd since I could have done that by just buying off the rack. When the "custom" shirts did river, the sleeve length was off by more than an inch. Now it's another three week wait to see if they get it right this time, plus additional time for the in store alterations. Not custom to me. What a shame. This used to be a really great store, but apparently no more. BTW, if you see a sale on their web site they no longer give that discount in store; full price there.

Sylvia was attentive, professional and efficient. Highly recommend her when arriving at the…read morelocation. Suggestions: have employees wear name tags to identify them. Have occupied/non occupied on dressing room doors.

My first time visiting the store…read more As soon as we walked in we were greeted by someone whom I believe is the staff. However, they didn't really offer to help or answer any questions. At the main entrance they had a table full of earrings and other jewelries with sale signs. This is definitely a great way to draw people in! They have a wonderful selection of Indian clothes (mostly lehengas) and jewelry. They have other items ranging from ready-made blouses, Short tops, men's clothing, sarees. -Necklaces are $75+ -Lehengas are $200+ -Tops are $15+ I looked at some of the ready-made blouses, however didn't purchase any because I needed to make sure they matched my current outfits. Would I return? Definitely

The prices and selection are the best in Northern Virginia. The store is family run and extremely…read morekind.

I've been coming to this Macy's for years now. It still stands strong at Dulles Town Center. There…read moreis plenty of uncovered parking available, on the lower level, as well as upper level. There are fewer customer service counters in each department. There is one main counter dedicated solely for returns; however, specific items (skincare, cosmetics) should be returned to the corresponding counter. The service isn't the greatest either, I was told to go to multiple counters back and forth to return an item, until a manager from the shoe department finally completed the return. They still carry the same variety of items ranging from perfume/cologne, clothes, shoes, luggage, etc. Since this location is relatively smaller (than other nearby Macy's), it is easier to navigate through the different departments.

Terrible customer service, can't even provide the services they claim to provide. Bought a watch…read moreonline and made the mistake of using their free adjustment in store. Never again, they sent me somewhere else after they removed random links and made it somehow worse.

not a fan of this AE. Your employees are pretty rude. I stood at the register for quite some time…read morebefore asking an employee (who had very clearly seen me) to check me out. Multiple employees were on the floor, not one greeted me. I have worked in retail for quite some time and I know it can get annoying or frustrating, but your staff should be doing better. I don't recommend going here. Make the extra 20 minute drive to the leesburg outlets. They're much friendlier and attentive.

Always friendly faces here. Gabby always helps me out and is very kind. The selection is reasonable…read moretoo and when I cannot find an item they help me order it online. Very good store and customer service.

Visited this location today seeking sales advertised in their sales ads. Location a bit off the…read moremain road. Plenty of parking and the store not crowed at all. Could not find what we were looking for and left quickly. Neat store but probably not one will visit again as nothing special there.

I had the worst customer service experience in my life with an employee of the Kohl's store located…read moreat 21245 Signal Hill Plaza, Sterling, Virginia (store # 0295). My wife had purchased clothing items on line with Kohl's. We had to leave town to attend to family business and planned to pick up the items at the store upon our return. My wife received an email from Kohls@tkols.com that stated "Your Self-Pickup order is ready." It further stated that "To avoid cancelation, pick up your order by end of the day on Friday, January 23, 2026." We decided to travel home on Friday, January 23rd so that my wife could pick up the order. My wife called the store from our vehicle (on speaker phone) at 11:16 am to inform that she would pick up the order before the store closed. The individual she spoke with (a female with an Indian accent) told my wife that the order was not in the system. After some back and forth, the Kohl's representative informed that the order was canceled. My wife was stunned and confused because the email clearly stated that the order would not be canceled until the "end of day" on Friday. When my wife asked why was the order canceled when the email stated it would be at the store until the end of the day, the representative became argumentative. She stated that she did not know why it was canceled and would not provide any additional information. My wife really wanted the items she ordered so she asked the representative to look around and see if the order was still in the store for we would come by and pick it up. With this, the representative became combative. She raised her voice and cut my wife off several times. The disrespect was unacceptable. It was so bad that I decided to get on the phone and ask why the order had been canceled and explain to this person what we wanted to do. She raised her voice with me and interrupted me several times. I had to tell her to please let me speak. I finally asked to speak with the manager. Instead of transferring me to a manager, she hung up on me. My wife did not get her order (even after the email said it would be at the store) and we were both insulted. Needless to say, we will never shop at Kohl's again in person or on-line. They have no respect for the customer and customer service is dead. Kohl's has experienced some financial pressure as of late and they making attempts to strengthen their position in the market. Kohl's leadership should know that there is an employee at store # 0295 that is killing their business. Do not shop there. My wife ordered her items from Amazon. They were delivered in two days without insults.

Filthy store with dirt in each possible corner (fitting room especially) with permanent mess and…read morewrong prices... Personnel is rude most of the time...