My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

This is an old school automotive garage. They do top quality work for a reasonable price. Don't let…read morethe location and the building / surroundings fool you. I have been doing busy with Glenn's for over 10 years and I have never been disappointed or unhappy. It is one of the few places in town that I feel like I can always trust what they say. There are numerous other garages I will not do business with any longer because they lost my trust. I highly recommend Glenn's.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.

Tire rod broke, Sherriff Office called for tow for us. Dispatcher and tow driver rude,…read moreunprofessional. charged 3 times what a normal tow cost.

Extremely rude dispatcher. Called AAA on 7/19/2025 at 4:00 PM for towing service for our Ford…read morehauling a camper trailer. They routed us to Richie's for service. Richie's refused to service us because we are roadtripping with our dog. That's fine and company policy is company policy. However, after talking to AAA again and informing them Richie's was refusing service, AAA messed up and routed us BACK to Richie's. Again, AAA's fault but we as customers have NO control over AAA. We tried to get a different company. When Richie's call us back, the towing person said they WOULD take us WITH the dog! Not a problem! We were excited-- already having waiting on the side of the road for 2 hour that finally someone would be coming to get us. Then, someone else from Richie's called us immediately after (the person from the beginning) to say that the dispatcher who had just called us was totally wrong and they would not be coming to get us. She was extremely short and rude with us as if we were the ones who made the mistake and as if we were the Richie's employee who agreed to service us. Utterly ridiculous. Said it was a liability issue to leave us on the side of the road when I asked if I can stay with the dog in the trailer while my mother rides in the towing vehicle.... but here we are now indefinitely on the side of the road? How is that any better? Beats me.

As a previous poster has said, best air-conditioning repair, period. Williamson auto has been…read morespecializing in air conditioning and heat for many decades. If your car doesn't cool you off or keep you warm, only place in town, or the state, that can fix the problem once and be really done without gouging you or screwing you over. Brian and Sharon are easy to deal with. Some people think their prices are a little high, I say it's worth every penny. I don't like being given a load of crap to make the shop money, and they won't do that. Don't take your investment to a basic mechanic to have them do something they don't specialize in. Williamson Auto specializes in fixing your car the right way and more! They do honest work, and what their estimates say needs to be done, that's it. Brian, the mechanic, knows what he is doing. One of the few shops around that will give you an estimate and stick to it. If he says something needs to be fixed, then it does. And same goes for if he says it doesn't yet need work, then he leaves you with the option of repairing something and paying for something that didn't really need to be done. There are no corporate mouths to feed, no CEOs, and no stockholders setting the prices. Keep your business in this small, homegrown, experienced shop, and you will not be disappointed. And that's all I've got to say about that....

We just had Williamson Auto replace our AC compressor. They were friendly, quick and reasonable! We…read moregot an estimate from the ford dealership in Wilson and were quoted $1,000 more than Williamson quoted. Support local businesses! Honest good people!

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!