Quick, courteous and excellent service. My go to auto service destination at a fair price.read more

Awful customer service. Asking way too much for their services and parts. Go somewhere else.read more

I don't know about others but this Valvoline location was fast service, price is reasonable for…read morequick oil change and friendly staff. It's the same valvoline service that you get anywhere

I wish I could give a negative star rating! My daughter took my car to get inspected and an oil…read morechange and they informed her that the windshield wipers needed replaced and if she didn't have them replaced there they would fail the inspection. When she returned my car to me at work with the receipt I immediately noticed the $28.99 charge for EACH wiper! I replaced the wipers 2 WEEKS ago and they did not need to be replaced. I have used the same brand of wipers for years and I have NEVER been told they needed replaced. They try to say the law doesn't allow there to be a residue ( wipers like Rain-X) which is a ridiculous and inaccurate claim! Another woman was told the same thing while my daughter was there and she heard the woman say that she thought her husband had replaced the wipers recently. This Valvoline has deceptive practices and they take advantage of customers by threatening to fail their inspection if they don't replace items that do NOT need to be replaced. I contacted this Valvoline on Raleigh Road to express my dissatisfaction in their service and deception regarding the wipers. The response I received for every concern I voiced was "I understand." I have used the Valvoline in Goldsboro for years and the service there has been amazing and honest. It was convenient to go to the Wilson location due to my being a teacher in Wilson HOWEVER I will never use this Valvoline again I strongly recommend to others if they need and an inspection and or oil change to choose somewhere else/ANYWHERE else to get it done. What should have cost me under $100 cost me $147 because I was charged almost $60 for wipers that were NOT needed. This is a very deceptive and manipulative business. **My daughter took her car to be inspected the same day in Greenville and passed...her wipers haven't been replaced or needed to be replaced for over a year.

Fast service My oil change experience was phenomenal; so…read moremany people all working together! I was there longer than expected.. however they checked everything under the hood and verified that the car was safe & ready to hit the road! All in all for $44. It was worth the cost!

I am currently sitting in the parking lot at Jiffy Lube waiting on the manager to return. She has…read morebeen gone for almost an hour. They refused to inspect or change my oil because there was no one else allowed to check me out. The young male that greater me had sagging pants with his but and underwear showing. No one knew where the manager went or when she would be back. Very unprofessional! I will say that I have been here in the past without problems.

Just left my truck here for an oil change. Went away to lunch and came back to pay and pickup…read more First thing I noticed is one of the guys had stolen my $35 phone adaptor so I can listen to music in my truck. I NEVER take it off my power cord. Ever. It's always in my truck cause it's the only place I need to use it. So I went back inside and complained to the manager. He acted like he didn't know what to say. I didn't have physical proof that one of his guys stole my adaptor, so I told him "I'm just wanting to make you aware because I'm not happy about this." Needless to say, he didn't offer to correct it but did offer an apology. Don't go here if you don't want things stolen out of your vehicle!!

Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10…read moremins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.

They charge a bunch to replace the battery and the technician broke the plastic floor board and…read moredoor liners. The tech didn't know what he was doing. There were dents we noticed also.

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

I went in to get an oil change and was informed that I needed to have the coolant flushed and…read morechanged. One hundred and twenty dollars was added to my bill. My heater stopped working, engine began smoking (coolant), and upper left radiator hose blew a few days later. I was told by a different auto garage (Wiygul, which I discovered to be equally disreputable!) that the coolant was the wrong type and there was sludge in the system. When I called Take 5 back and asked about $120 added to my oil change bill, I was told that the coolant was changed and not flushed! Bait and switch, anyone?

Customer service from management sucks. Clearly they damaged the oil plug gasket by over…read moretightening. The manager's solution to fixing the problem was to ask us to pay for ANOTHER oil change so they can repair it. My issue is paying for something they broke. This oil change ended up costing $147 for a mistake they made.

Public Tire Warehouse provided a high level of service that was efficient and well coordinated…read more Kelly Thompson and his team demonstrated professionalism, courtesy, and strong attention to detail. The value was excellent, and the services performed included new tire installation and wheel alignment. I would highly recommend Public Tire Warehouse

Went last week tried to purchase new set of mud tires that I was quoted .. kept my truck allday put…read morewrong tires on it .. went afternoon to pick it up n pay n had wrong tires put on truck smh.. told them put my old ones back on ...I was very disappointed. They are very Messy ... would not recommend too anyone who expects decent customer service

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!