Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

Ralph's came to the rescue when we got stranded due to vehicle issues that unexpectedly rendered…read morethe car inoperable shortly after leaving a sporting event in Rocky Mount. Having towed the car to Ralph's on a Sunday night, met the staff the next morning (Monday) upon opening. They were more than accommodating in diagnosing/repairing our vehicle, prioritizing our vehicle repair since we were from out of town and needed to get back home. Without question, they are certainly a 5-start operation.

The service and prices at Ralph's are excellent. The entire staff make you feel welcome. When my…read morecar wouldn't start, the tow truck driver said I needed a new starter and battery. I had him tow me to Ralph's where the mechanic said I only needed a new battery. They saved me a lot of money. They are the best!

Excellent service and the owners and staff are very accommodating. We broke down on the road and…read morewere towed to their location. They were so helpful.

5 stars I have a 07 lincoln mark lt pickup with 505000 miles I needed to have my ac charged and…read moreJason worked me in they charged it up but it needed more work left it Sunday so it was there Monday work was done in a timely way and price was very fair I have no intention of getting rid of this so now I have 2 shops to take care of my special truck 5 stars for sure

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

I just bought my wife a 2022 Honda CRV from Davenport Autopark and it was the most pleasant car…read morebuying experience of my life. Everyone was extremely helpful and courteous. Will Viverette, Gene Langley, Elbert Fisher and Angelo Phillips all worked together to make the entire process very enjoyable. What a great team! Many Thanks! W. Lamm May 25th, 2022

Please do not patronize Davenport Auto Dealership in Rocky Mount, NC. The air in our Honda accord…read morewas not as cool as we thought so we took it to them. They diagnosed it (they said) and said the Freon was on 3 whatever so they tapped it to 5. Two (2) days later it only blew out hot heat. We took it back and they said it needed strader valves. It was still doing the same then we took it back they said we needed a compressor so they put that on. Then it had a whining sound. All these services included a labor charge. We was told the aftermarket compressor may have been bad they would get another compressor but we would have to pay another labor fee. All of this picking up and returning it to fix was is less than 2 weeks. I have called the GM several times also emailed and he has not replied. This is not good business and is not treating a customer fair.

They are always wonderful. Today I got there shortly after they opened and the young man said they…read moremight not be able to get to my car until 9 or 10 AM but if I wanted to just hang out for a bit they would try to squeeze me in. Sure enough, by 8:40 they had gotten my tire fixed. They are absolutely the best. I highly recommend them.

I don't know why but every time my wife gets a set of tires from here one of them always goes flat…read moreand when we take it back to them they just move it to the other side of the car and charge us like we did something to the tire

Go here!!! My car started making a loud noise about a mile from McKee3 so I called them up and they…read moretold me to bring it on in. They checked it out immediately and it turns out it was a simple and quick fix, so they fixed it up and didn't even charge. I'm not too car savvy and I'm sure that comes off, so they could have told me just about anything and charged me for it and I would've believed it, so if that doesn't speak to honest business, I don't know what does. I appreciate their integrity and quick service and I will definitely be returning!

I needed a significant amount of work done on my car to get ready for a 560 mile trip. My local…read moreToyota dealership, where I had originally purchased the car, changed my oil and gave me a list of the work that they felt needed to be done immediately. Among this EXTENSIVE list, they told me that I needed new brake pads AND rotors for ALL 4 tires, and a brake fluid "flush". There were additional items as well. The quote was, in my humble opinion, astronomical, so I decided to go elsewhere for another quote. I was lucky enough to find McKee 3, Inc. This business will forever have my loyalty! I told them that I was going on a trip and wanted to make sure that my car was in good shape before leaving. I asked them to inspect my car and let me know what work needed to be done and give me a quote. They ended up telling me that I did need brake pads on all 4 tires, but that only 2 of the tires needed rotors. The gentleman also mentioned that the brake fluid flush was usually added to "pad" a person's bill. When I took the car in this time I had also asked for new wipers because I had been noticing that the wipers were leaving a streaky mess instead of actually removing the rain from my windshield. The wipers were not in my original estimate from Toyota, because I had forgotten to mention it when I brought my car in for its oil change. Despite this, my bill was 40% less than what was quoted at Toyota. My car rides like a dream now. The fact of the matter is that being a woman who doesn't know much about cars, I guess I am probably ripe pickings for being taken advantage of in the car repair business. They could have told me that my car desperately needed some random part that doesn't even exist, and I wouldn't have known the difference. The fact that they talked me out of doing unnecessary work says something important about this company. They were completely honorable and ethical with me. Even if my bill hadn't been as inexpensive as it was, I would still recommend this company wholeheartedly due to the honesty and integrity of their employees. I trust them completely, and therefore, will be bringing my cars to them first in the future.

Bottoms is the BEST. The staff is pleasant, professional, knowledgable and easy to work with. My…read morehusband I have been bringing our automobiles here for more than 30 years. This business is honest and fair and willing and able to fix your car problems in no time at all, even in emergency situations. I have recommended them to many of my friends and colleagues. They all thanked me for recommending such a trustworthy business to them. Pricing of services is always reasonable. You WILL NOT get ripped off with big bills!!!!!

Honest and trustworthy. I've lived in Rocky Mount for most of my life and Bottom's has always had a…read moresolid reputation for being honest and fair. They have done numerous repairs for my family and I over the years. I would highly recommend them.