BEWARE this location. Had an oil change and tire rotation done, they took an hour to do the…read morerotation and also did not attach the skid plate after oil change. Skid plate all kinds of messed up now and they basically told me "too bad"

By Mark D. Mitchell, MEPP, BSE-ESM, BSQNP, Author, DOT-FAA CT91-21, professional inventor with 5…read morepatents, Inventor of NGA: Took my 2012 Equinox for inspection to this location at about 9:30AM on Friday, July 31, 2026. One of the employees came up to me and stated for me to follow him to the customer lounge. I stated that I would watch during the inspection. At that point he became irritated. (I never allow anyone to service or touch any vehicle I own because I am a retired engineer with extreme vehicle knowledge.) I noted that they started my vehicle, pulled the vehicle in and allowed the vehicle to continuously idle for more than 5 minutes while they inspected the vehicle. When I asked why they continuously allowed the vehicle to idle one employee stated that the inspection required that. I asked to see the specification requirement. That employee then stated that he could not because he was not an inspector. I asked to speak with the manager, stated the same question. The manager then pulled my vehicle out of the shop and stated that they were refusing service, after they had already performed the inspection. During my wait and visit I observed fluid handling on other vehicles that introduced contamination into the fluids being handled. This shop should be investigated by the State of North Carolina DMV, NHTSA, and ASE officials.

Fast service My oil change experience was phenomenal; so…read moremany people all working together! I was there longer than expected.. however they checked everything under the hood and verified that the car was safe & ready to hit the road! All in all for $44. It was worth the cost!

I am currently sitting in the parking lot at Jiffy Lube waiting on the manager to return. She has…read morebeen gone for almost an hour. They refused to inspect or change my oil because there was no one else allowed to check me out. The young male that greater me had sagging pants with his but and underwear showing. No one knew where the manager went or when she would be back. Very unprofessional! I will say that I have been here in the past without problems.

Just left my truck here for an oil change. Went away to lunch and came back to pay and pickup…read more First thing I noticed is one of the guys had stolen my $35 phone adaptor so I can listen to music in my truck. I NEVER take it off my power cord. Ever. It's always in my truck cause it's the only place I need to use it. So I went back inside and complained to the manager. He acted like he didn't know what to say. I didn't have physical proof that one of his guys stole my adaptor, so I told him "I'm just wanting to make you aware because I'm not happy about this." Needless to say, he didn't offer to correct it but did offer an apology. Don't go here if you don't want things stolen out of your vehicle!!

Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10…read moremins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.

They charge a bunch to replace the battery and the technician broke the plastic floor board and…read moredoor liners. The tech didn't know what he was doing. There were dents we noticed also.

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

First time going to a place other than dealership. Customer service was GREAT! They checked several…read morethings and showed me exactly what they were doing. Filter was completely clogged and radiator fluid needed to be changed. This was all completed quickly and efficiently. Also checked air in tires, inspected wipers and washed windshield. In and out in 30 min. Better than sitting for 3 or more hrs at dealership. I will definitely be returning.

I went in to get an oil change and was informed that I needed to have the coolant flushed and…read morechanged. One hundred and twenty dollars was added to my bill. My heater stopped working, engine began smoking (coolant), and upper left radiator hose blew a few days later. I was told by a different auto garage (Wiygul, which I discovered to be equally disreputable!) that the coolant was the wrong type and there was sludge in the system. When I called Take 5 back and asked about $120 added to my oil change bill, I was told that the coolant was changed and not flushed! Bait and switch, anyone?

This place was recommended to me so I wanted to check it out. I was very impressed. You pull right…read moreup to the door and the staff take it from there. Very nice employees. They are polite and move with a sense of urgency. I brought my vehicle in for an oil change and an inspection. I was told it would take about 45 minutes. They were pretty busy so it ended up being an hour but I was given a discount for the extra time. Very appreciated! The service was great and they vacuumed my floors and washed my windows for free.

This is the WORST place in the world to get any kind of service done!! All they try to do is sell…read moreyou something and tell you that you have something wrong with your car!! This place is a JOKE!! I will NEVER GO BACK and I will let everyone I know to stay away from these CROOKS!! They will leave your oil plug loose cost you more money and also tell you things need to be fixed to inspect your car! They win the Liars Award!! The BEST thing for this place is to Close your doors and Quit Scamming and Screwing the people of Wilson! They act like they are so honest!! They are really good at putting on a act! HORRIBLE!!! STAY AWAY!! I was ask to explain so here you go- they poured oil all down one side of the motor and also left the oil filter on my truck loose so it leaked all over my driveway and the truck smoked for a day until I could get the motor cleaned and also another oil change to fix their screw up!

I have purchased tires for two vehicles, and I am very pleased with the tires, service, and value…read moreof their products and services. Kelly assisted me and took the time to answer all my questions. He has also helped me with replacing a Tire Pressure Sensor on one vehicle. Kelly is very courteous, patient and knowledgable. I need to replace all four Tire Pressure Sensors on my SUV, and I will get it done at this PTW location. I have recommended their tires and their services to friends and will continue to do so.

Public Tire Warehouse provided a high level of service that was efficient and well coordinated…read more Kelly Thompson and his team demonstrated professionalism, courtesy, and strong attention to detail. The value was excellent, and the services performed included new tire installation and wheel alignment. I would highly recommend Public Tire Warehouse

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.