Bottoms is the BEST. The staff is pleasant, professional, knowledgable and easy to work with. My…read morehusband I have been bringing our automobiles here for more than 30 years. This business is honest and fair and willing and able to fix your car problems in no time at all, even in emergency situations. I have recommended them to many of my friends and colleagues. They all thanked me for recommending such a trustworthy business to them. Pricing of services is always reasonable. You WILL NOT get ripped off with big bills!!!!!

Honest and trustworthy. I've lived in Rocky Mount for most of my life and Bottom's has always had a…read moresolid reputation for being honest and fair. They have done numerous repairs for my family and I over the years. I would highly recommend them.

Going to these guys for years. Very professional. Always prompt polite, and honest. Highly…read morerecommend.

went in there to get a muffler installed on my car, was in and out in a matter of an hour, they…read moreasked me questions to insure I wanted it exactly how I did, they made sure to get it done and I was out of there with a new sound on the car in no time, best value for your time and there quality of work

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

I have been trying for months to get the "Check Engine" light diagnosed and serviced in order to…read morepass inspection on my GMC Envoy (which was wayyyy overdue at this point). After visiting multiple auto shops I kept receiving such entirely different explanations for what was triggering the particular diagnostic codes and huge variations in what services would need to be done in order to fix the issues, that I almost gave up. As a young woman, I am well-versed in the stigma of dealing with employees in male-dominated service industries. Most women would rather go to the dentist than to a repair shop with the anxiety of possibly dealing with rude, snarky, dishonest employees. Not only did it not make sense that I was getting such different information from the service shops, but the manner in which I was treated was downright degrading. My family and friends told me to bring along my boyfriend in order to get up front and honest information. I explained that people can end up overpaying for services if they don't understand what's wrong with their car or the repair. This to me is unacceptable - I should not have to have a male standing beside me to be listened to, let alone actually HEARD. I did one more search and found BHC AUTOMOTIVE (which was only 6 minutes from me), and thought, "well, ill give this one more try". After replacing the "Secondary Air Injection Valve" as well as the "Fuel Pump Assembly" (NOT EASY WORK!)... I am happy to report I am now driving a legal, safety-inspected vehicle after months of headache! And for a VERY affordable price (almost half the cost of what others had quoted). Glen and his crew are bottom line - AMAZING. They are honest, genuine, trustworthy, reliable... I could go on and on. They are also HILARIOUS! I could have spent all day just chatting and I had never met these people. The fact that they made me feel so comfortable speaks volumes to me. BHC Automotive will have my customer loyalty for every car service needed no matter how small from here on out. TO BHC - YALL ARE: AWESOME - AMAZING - THANK YOU - THANK YOU !!!!

I was incredibly impressed with the fine folks at BHC, and it is a joy for me to be able to write…read morethe following recommendation because of my dealings with them. I live two hours away and needed a pre-purchase inspection for a used car, as well as some advice on related matters. On the excellent advise of Tom Schmidt at Victory Lane Quick Oil Change, I contacted BHC. While they were unable to look at the car that day due to existing appointments, I talked to Glenn for some time who freely gave me some very valuable advice. He was incredibly polite, professional, and helpful, not to mention generous with the time he had in order to help me. His advise helped me to take appropriate action that in the end led to my being able to purchase the car with confidence. While I may live some distance away, if ever I need a mechanic in this area again, I will surely contact BHC. I also felt compelled to put in a good word for them by way of this review to hopefully send more business to them on my behalf. Their phone number is 919-269-9601.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

Excellent service and the owners and staff are very accommodating. We broke down on the road and…read morewere towed to their location. They were so helpful.

5 stars I have a 07 lincoln mark lt pickup with 505000 miles I needed to have my ac charged and…read moreJason worked me in they charged it up but it needed more work left it Sunday so it was there Monday work was done in a timely way and price was very fair I have no intention of getting rid of this so now I have 2 shops to take care of my special truck 5 stars for sure

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

Called to get a NC inspection. Guy told me to stop by at 1:30. I did and he did the inspection…read moreright away. In and out. Didn't give me a list 1,000's of repairs needed. Yound guys working we're very nice and polite. Will be back.

Amazing service. Quick repair time. Very reasonably priced. I would definitely recommend.read more

Great location in Johnsen, County North Carolina to get Amsoil's complete services done to your…read morevehicle. Vehicles transmission differential engine cooling system in your diesel and gasoline vehicle vehicles.

The service and customer service here are top tier! I have auto PTSD from a previous shop but will…read morenow be bringing my vehicle only to Dakota's and will definitely recommend to anyone who asks.