Quick, courteous and excellent service. My go to auto service destination at a fair price.read more

Fast in and out for my yearly inspections. Friendly employees and great customer service.read more

I took my hummer H3 into Glenn's Service Center After…read morecalling and asking if they could do a diagnostic and repair my vehicle. I was having trouble with it not starting sometimes. The girl told me she would charge $120 for a diagnostic and if I had them repair it, they would reduce the cost of the diagnostic from the cost of the repair. So I had it towed into them which cost me $100 to have it towed. Because it would not start. she said I should have it back within a day or two. If I left it to be repaired, which I did. I was greeted by a man named Jerry who handled talking to me after I gave the girl my work order and in my work order, I told her to fix the EVAP problem and to put a new spark plug in one of the cylinders that showed it was misfiring and she said OK and papers from a diagnostic scan that I had brought to them showing that I had problems with the EVAP system and the fuel pump sensor from a previous scan I had done and gave it to her and told Jerry that I needed it fixed, which he said okay, no problem and they would fix it and have it done in a day or two! I took my vehicle in on Wednesday morning and Jerry told me he should have it back by Friday. I agreed for him to fix it and left it I did not hear from him so I called Friday around 12:15 after I woke up to see if my vehicle was repaired and realized that they had closed at 12 noon. On Fridays, which he did not tell me when I took it in. So I had to go all weekend without my vehicle. I called him first thing Monday morning after a long weekend and ask him was my vehicle ready He went on to say that the wires had to be traced under my gas tank and charged $600 labor and didn't fix the EVAP problem or anything else that I asked him to fix! He charged me $691 total told me that it was ready to pick up Monday afternoon. $600 was labor and $48 in parts. , I paid him cash $691 and he told me it had a two-year warranty ! According to his receipt. He did not fix the EVAP It said that he traced the wires under the gas tank, which had nothing to do with my work order. He also did not give me credit for the $120 that I paid for a diagnostic. When I question him about that, he said that they do not credit diagnostic when it has electrical problems. I didn't have electrical problems. I had fuel pump problems.!! Four days after I picked it up from him, I was at a place of business at 9 PM at night by myself as a female, and my car would not start just like it was before I took it to him. I called him and told him the next morning and he told me to bring it in and he would check it out and fix it. When I took it to him which the girl told me to bring it on a Wednesday at 3 PM and I did. Jerry took a scanner and went and told me it was misfiring. Then he looked at me and he said" I'm not fixing nothing you need to leave" I was in shock. I said what do you mean I just paid you $700 almost to fix my car and it broke down within four days of picking it up from you and he said if you don't leave, I'm calling the police. He ripped me off. He did not fix my car. I don't think he did anything to it to be honest. I never had any problems with the wiring and I gave him a work order to fix the EVAP and the fuel pump sensor. Which showed on the scan I brought him. He didn't replace the spark plug either where it was misfiring. He didn't do anything that I requested according to what was wrong with it and it's still not running right. I cannot drive it. I'm afraid of breaking down again and not starting and I feel like he should return my money and I ask him to refund my money if he was not going to repair my vehicle because I had given him $700 cash and he told me to leave or he would call the police. Do not go to Glenn's Service Center In Wilson They are the worst I've ever seen in the biggest Scam artist and they do not have certified mechanics there I recently found out also! I've tried to contact the owner, Glenn I asked Jerry before I left that day who was Glenn and he said Glenn is anybody that you want him to be. That was really a smart answer. I know Glenn owns it or did own it! His son Brandon works there someone told me but he didn't ever tell me he was Glenn's son! I don't know who Jerry is except he's running the place and he really ripped me off and did not fix my vehicle. I will be taking him to court. And reporting him to the Attorney General's office and everybody else with the state of North Carolina. That is no way to treat anyone. Took my money and gave me no service on my vehicle when he said I had a 2 year warranty and it wouldn't start just 4 days after I paid him almost $700 and it still is doing the same thing as before I took it to him to fix! Justice will prevail! I will not let him get away with ripping me off and taking my $700 and not fixing my vehicle! I wouldn't give him one star if I didn't have to! He's nothing but a liar and a thief!

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

As a previous poster has said, best air-conditioning repair, period. Williamson auto has been…read morespecializing in air conditioning and heat for many decades. If your car doesn't cool you off or keep you warm, only place in town, or the state, that can fix the problem once and be really done without gouging you or screwing you over. Brian and Sharon are easy to deal with. Some people think their prices are a little high, I say it's worth every penny. I don't like being given a load of crap to make the shop money, and they won't do that. Don't take your investment to a basic mechanic to have them do something they don't specialize in. Williamson Auto specializes in fixing your car the right way and more! They do honest work, and what their estimates say needs to be done, that's it. Brian, the mechanic, knows what he is doing. One of the few shops around that will give you an estimate and stick to it. If he says something needs to be fixed, then it does. And same goes for if he says it doesn't yet need work, then he leaves you with the option of repairing something and paying for something that didn't really need to be done. There are no corporate mouths to feed, no CEOs, and no stockholders setting the prices. Keep your business in this small, homegrown, experienced shop, and you will not be disappointed. And that's all I've got to say about that....

We just had Williamson Auto replace our AC compressor. They were friendly, quick and reasonable! We…read moregot an estimate from the ford dealership in Wilson and were quoted $1,000 more than Williamson quoted. Support local businesses! Honest good people!

anything I need done it gets done in a matter time I recommend people to go see them. They're…read morereally good folks.

Good guys! Had a clutch in my isuzu trooper replaced in one day,they did a bang up job and price…read morewas fair. Highly recommend them.

Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10…read moremins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.

They charge a bunch to replace the battery and the technician broke the plastic floor board and…read moredoor liners. The tech didn't know what he was doing. There were dents we noticed also.