Excellent service! Very professional and knowledgeable. I…read moretook my Porsche to them for a 4-wheel alignment no one else wanted or couldn't do. I arrived for my scheduled appointment, and my car was immediately taken in and the work begun. An hour later it was ready, the mechanic came out to tell me what was wrong and what he had done to rectify the problem. The cost... far less than what I expected considering it is a Porsche. I give them 10 out of 10 and will be back!

Quick, courteous and excellent service. My go to auto service destination at a fair price.read more

On 15 December 2017 (Friday), my Jeep's transmission failed while driving north on I-95. USAA had…read moremy vehicle towed to Grayson's--being from out of town, I didn't know if this was good or bad, or what kind of service to expect. On top of that, I was 3 hours from home, so all of the coordination was over the phone. Fortunately, my transmission was under warranty. On Monday, 18 December, I called and explained to Brian why my Jeep was parked in their back lot. After taking my info and the Jasper case number, Brian did a lot of leg work working with Jasper to get the new transmission (plus, Jasper was relatively easy to work with). Despite being a week before Christmas, and letting me know they wouldn't likely have the Jeep ready until after Christmas, Brian and the guys a Grayson's had my Jeep ready to go Thursday afternoon. On top of that, when I contacted Jasper regarding reimbursement for labor cost (per the Jasper warranty), they told me Grayson's already sent them a copy of the work order, and there was nothing more for me to do. This was above and beyond what I expected--Grayson's was already paid in full before I left, but to go the extra step was greatly appreciated. Great work by Brian and the team. Thank you very much!

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

As a previous poster has said, best air-conditioning repair, period. Williamson auto has been…read morespecializing in air conditioning and heat for many decades. If your car doesn't cool you off or keep you warm, only place in town, or the state, that can fix the problem once and be really done without gouging you or screwing you over. Brian and Sharon are easy to deal with. Some people think their prices are a little high, I say it's worth every penny. I don't like being given a load of crap to make the shop money, and they won't do that. Don't take your investment to a basic mechanic to have them do something they don't specialize in. Williamson Auto specializes in fixing your car the right way and more! They do honest work, and what their estimates say needs to be done, that's it. Brian, the mechanic, knows what he is doing. One of the few shops around that will give you an estimate and stick to it. If he says something needs to be fixed, then it does. And same goes for if he says it doesn't yet need work, then he leaves you with the option of repairing something and paying for something that didn't really need to be done. There are no corporate mouths to feed, no CEOs, and no stockholders setting the prices. Keep your business in this small, homegrown, experienced shop, and you will not be disappointed. And that's all I've got to say about that....

We just had Williamson Auto replace our AC compressor. They were friendly, quick and reasonable! We…read moregot an estimate from the ford dealership in Wilson and were quoted $1,000 more than Williamson quoted. Support local businesses! Honest good people!

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

Paid for original service hence it was not repaired because new part was defective.Sean agreed to…read morecome back when I got another new part and said he would install new part for a reduced price.Five times within a matter of a week ,he would text and say he was on the way to complete the job.He never showed up to do so.Lesson learned.Never will I use Gordon's Mobile repair again nor would I recommend them.Not very responsible and true to his word.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10…read moremins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.

They charge a bunch to replace the battery and the technician broke the plastic floor board and…read moredoor liners. The tech didn't know what he was doing. There were dents we noticed also.

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

DON'T GO TO AUTOBODY OF WILSON!…read more I got an interior door handle and needed them to install it. They would not talk to me unless I scheduled an appointment for an estimate, which was not the same day. I went back and got an estimate, which took at least 15 minutes. Then they told me that to install it, I'd have to come back A WEEK LATER! The truth is that the simply didn't want my business. It took longer to write up the estimate than to install the door handle. They literally told me that they would not have anyone available FOR 10 MINUTES until Tuesday of next week. I went yo White's and they installed it in less than 5 minutes! Hell will freeze over before I go back to Autobody of Wilson. No, the job I had was not worth thousands but one day I may have a bigger job and my business will go somewhere else.

extremely unprofessional store manager . Charged the crap out of my insurance . The final cost was…read more7k more than than the initial estimate. took 3 weeks . totally drained my battery and didn't care . hours of lost work because of having to change the battery. Do Not go here ..