Very honest, helpful, and they do great work. It's hard to find dependable people. I appreciate…read moreJosh and his staff.

Quick, courteous and excellent service. My go to auto service destination at a fair price.read more

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Our family has been going to James Brantley's for years and have always been very happy with his…read moreservice. He's kept all of our cars in wonderful shape. He is great at problem solving and efficiency. He charges fairer (i.e. lower) prices than all of the local competitors and does a superior job. After going to Brantley's for years, we went to Jiffy Lube for an oil change today because Brantley's wasn't open, and it was a horrible mistake. We should have waited until he was open. They forgot to screw back on the undercarriage, and we had to turn to around immediately to get them to screw it back on. This has never, and nothing like this would ever, when we entrust out cars to Brantley's.

As a previous poster has said, best air-conditioning repair, period. Williamson auto has been…read morespecializing in air conditioning and heat for many decades. If your car doesn't cool you off or keep you warm, only place in town, or the state, that can fix the problem once and be really done without gouging you or screwing you over. Brian and Sharon are easy to deal with. Some people think their prices are a little high, I say it's worth every penny. I don't like being given a load of crap to make the shop money, and they won't do that. Don't take your investment to a basic mechanic to have them do something they don't specialize in. Williamson Auto specializes in fixing your car the right way and more! They do honest work, and what their estimates say needs to be done, that's it. Brian, the mechanic, knows what he is doing. One of the few shops around that will give you an estimate and stick to it. If he says something needs to be fixed, then it does. And same goes for if he says it doesn't yet need work, then he leaves you with the option of repairing something and paying for something that didn't really need to be done. There are no corporate mouths to feed, no CEOs, and no stockholders setting the prices. Keep your business in this small, homegrown, experienced shop, and you will not be disappointed. And that's all I've got to say about that....

We just had Williamson Auto replace our AC compressor. They were friendly, quick and reasonable! We…read moregot an estimate from the ford dealership in Wilson and were quoted $1,000 more than Williamson quoted. Support local businesses! Honest good people!

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

This is an old school automotive garage. They do top quality work for a reasonable price. Don't let…read morethe location and the building / surroundings fool you. I have been doing busy with Glenn's for over 10 years and I have never been disappointed or unhappy. It is one of the few places in town that I feel like I can always trust what they say. There are numerous other garages I will not do business with any longer because they lost my trust. I highly recommend Glenn's.

I paid to have 2 engines dynoed. Mike and Michael were awesome. They dynoed both engines and…read morefound over 27 h.p. in one of the engines after he reworked the cylinder head. The other engine had timing issues in which he quickly resolved. Rouse automotive is well worth the money I spent. Other racers would be smart to use this company. I would give them 6 stars if I could. Thanks again Mike and Michael, You both are real class acts.

I recently needed to get my automobile engine repaired after a timing kit failure. Several…read morebusinesses expressed interest and gave estimates. Rouse Performance not only provided the lowest estimate, but they tackled the job head-on instead of insisting on a replacement engine. They tore down the engine and turbocharging system, repaired the heads, and put everything back together perfectly. All this was done in less than 24 hours. If you need engine repair or machine work, Rouse would be very hard to beat. Thomas Spencer

Tire rod broke, Sherriff Office called for tow for us. Dispatcher and tow driver rude,…read moreunprofessional. charged 3 times what a normal tow cost.

Extremely rude dispatcher. Called AAA on 7/19/2025 at 4:00 PM for towing service for our Ford…read morehauling a camper trailer. They routed us to Richie's for service. Richie's refused to service us because we are roadtripping with our dog. That's fine and company policy is company policy. However, after talking to AAA again and informing them Richie's was refusing service, AAA messed up and routed us BACK to Richie's. Again, AAA's fault but we as customers have NO control over AAA. We tried to get a different company. When Richie's call us back, the towing person said they WOULD take us WITH the dog! Not a problem! We were excited-- already having waiting on the side of the road for 2 hour that finally someone would be coming to get us. Then, someone else from Richie's called us immediately after (the person from the beginning) to say that the dispatcher who had just called us was totally wrong and they would not be coming to get us. She was extremely short and rude with us as if we were the ones who made the mistake and as if we were the Richie's employee who agreed to service us. Utterly ridiculous. Said it was a liability issue to leave us on the side of the road when I asked if I can stay with the dog in the trailer while my mother rides in the towing vehicle.... but here we are now indefinitely on the side of the road? How is that any better? Beats me.