Quick, courteous and excellent service. My go to auto service destination at a fair price.read more

Awful customer service. Asking way too much for their services and parts. Go somewhere else.read more

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

Our family has been going to James Brantley's for years and have always been very happy with his…read moreservice. He's kept all of our cars in wonderful shape. He is great at problem solving and efficiency. He charges fairer (i.e. lower) prices than all of the local competitors and does a superior job. After going to Brantley's for years, we went to Jiffy Lube for an oil change today because Brantley's wasn't open, and it was a horrible mistake. We should have waited until he was open. They forgot to screw back on the undercarriage, and we had to turn to around immediately to get them to screw it back on. This has never, and nothing like this would ever, when we entrust out cars to Brantley's.

As a previous poster has said, best air-conditioning repair, period. Williamson auto has been…read morespecializing in air conditioning and heat for many decades. If your car doesn't cool you off or keep you warm, only place in town, or the state, that can fix the problem once and be really done without gouging you or screwing you over. Brian and Sharon are easy to deal with. Some people think their prices are a little high, I say it's worth every penny. I don't like being given a load of crap to make the shop money, and they won't do that. Don't take your investment to a basic mechanic to have them do something they don't specialize in. Williamson Auto specializes in fixing your car the right way and more! They do honest work, and what their estimates say needs to be done, that's it. Brian, the mechanic, knows what he is doing. One of the few shops around that will give you an estimate and stick to it. If he says something needs to be fixed, then it does. And same goes for if he says it doesn't yet need work, then he leaves you with the option of repairing something and paying for something that didn't really need to be done. There are no corporate mouths to feed, no CEOs, and no stockholders setting the prices. Keep your business in this small, homegrown, experienced shop, and you will not be disappointed. And that's all I've got to say about that....

We just had Williamson Auto replace our AC compressor. They were friendly, quick and reasonable! We…read moregot an estimate from the ford dealership in Wilson and were quoted $1,000 more than Williamson quoted. Support local businesses! Honest good people!

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

This is an old school automotive garage. They do top quality work for a reasonable price. Don't let…read morethe location and the building / surroundings fool you. I have been doing busy with Glenn's for over 10 years and I have never been disappointed or unhappy. It is one of the few places in town that I feel like I can always trust what they say. There are numerous other garages I will not do business with any longer because they lost my trust. I highly recommend Glenn's.

I paid to have 2 engines dynoed. Mike and Michael were awesome. They dynoed both engines and…read morefound over 27 h.p. in one of the engines after he reworked the cylinder head. The other engine had timing issues in which he quickly resolved. Rouse automotive is well worth the money I spent. Other racers would be smart to use this company. I would give them 6 stars if I could. Thanks again Mike and Michael, You both are real class acts.

If you want the run around for 3 weeks and your car not fixed, take your car here. Every single…read moreweek I was told the car was being worked on and it would be ready at the end of the week, week 3 comes and the old lady that answers the calls said "we ain't fixing it, come pick ya damn car up". She needs to watch how she speaks to people on the phone. Very unprofessional. This place is bottom of the barrel as far as mechanic shop's go.

My car failed inspection. I needed it fixed and did not know what to do. The people at RICHIES…read morewere awesome. Very personable , respectful and knowledgeable. I was able to get my car in same day and everything was explained on what work was done. I was even given a ride home and picked up when my car was ready. It means a lot when spending your money that you are given respect and patience. I would DEFINITELY recommend and use them again.

Tire rod broke, Sherriff Office called for tow for us. Dispatcher and tow driver rude,…read moreunprofessional. charged 3 times what a normal tow cost.