Quick, courteous and excellent service. My go to auto service destination at a fair price.read more

Fast in and out for my yearly inspections. Friendly employees and great customer service.read more

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

So I asked for a cost for some services and the response was bring it in. We charge like $200 an…read morehour. What??

Our family has been going to James Brantley's for years and have always been very happy with his…read moreservice. He's kept all of our cars in wonderful shape. He is great at problem solving and efficiency. He charges fairer (i.e. lower) prices than all of the local competitors and does a superior job. After going to Brantley's for years, we went to Jiffy Lube for an oil change today because Brantley's wasn't open, and it was a horrible mistake. We should have waited until he was open. They forgot to screw back on the undercarriage, and we had to turn to around immediately to get them to screw it back on. This has never, and nothing like this would ever, when we entrust out cars to Brantley's.

As a previous poster has said, best air-conditioning repair, period. Williamson auto has been…read morespecializing in air conditioning and heat for many decades. If your car doesn't cool you off or keep you warm, only place in town, or the state, that can fix the problem once and be really done without gouging you or screwing you over. Brian and Sharon are easy to deal with. Some people think their prices are a little high, I say it's worth every penny. I don't like being given a load of crap to make the shop money, and they won't do that. Don't take your investment to a basic mechanic to have them do something they don't specialize in. Williamson Auto specializes in fixing your car the right way and more! They do honest work, and what their estimates say needs to be done, that's it. Brian, the mechanic, knows what he is doing. One of the few shops around that will give you an estimate and stick to it. If he says something needs to be fixed, then it does. And same goes for if he says it doesn't yet need work, then he leaves you with the option of repairing something and paying for something that didn't really need to be done. There are no corporate mouths to feed, no CEOs, and no stockholders setting the prices. Keep your business in this small, homegrown, experienced shop, and you will not be disappointed. And that's all I've got to say about that....

We just had Williamson Auto replace our AC compressor. They were friendly, quick and reasonable! We…read moregot an estimate from the ford dealership in Wilson and were quoted $1,000 more than Williamson quoted. Support local businesses! Honest good people!

I took my hummer H3 into Glenn's Service Center After…read morecalling and asking if they could do a diagnostic and repair my vehicle. I was having trouble with it not starting sometimes. The girl told me she would charge $120 for a diagnostic and if I had them repair it, they would reduce the cost of the diagnostic from the cost of the repair. So I had it towed into them which cost me $100 to have it towed. Because it would not start. she said I should have it back within a day or two. If I left it to be repaired, which I did. I was greeted by a man named Jerry who handled talking to me after I gave the girl my work order and in my work order, I told her to fix the EVAP problem and to put a new spark plug in one of the cylinders that showed it was misfiring and she said OK and papers from a diagnostic scan that I had brought to them showing that I had problems with the EVAP system and the fuel pump sensor from a previous scan I had done and gave it to her and told Jerry that I needed it fixed, which he said okay, no problem and they would fix it and have it done in a day or two! I took my vehicle in on Wednesday morning and Jerry told me he should have it back by Friday. I agreed for him to fix it and left it I did not hear from him so I called Friday around 12:15 after I woke up to see if my vehicle was repaired and realized that they had closed at 12 noon. On Fridays, which he did not tell me when I took it in. So I had to go all weekend without my vehicle. I called him first thing Monday morning after a long weekend and ask him was my vehicle ready He went on to say that the wires had to be traced under my gas tank and charged $600 labor and didn't fix the EVAP problem or anything else that I asked him to fix! He charged me $691 total told me that it was ready to pick up Monday afternoon. $600 was labor and $48 in parts. , I paid him cash $691 and he told me it had a two-year warranty ! According to his receipt. He did not fix the EVAP It said that he traced the wires under the gas tank, which had nothing to do with my work order. He also did not give me credit for the $120 that I paid for a diagnostic. When I question him about that, he said that they do not credit diagnostic when it has electrical problems. I didn't have electrical problems. I had fuel pump problems.!! Four days after I picked it up from him, I was at a place of business at 9 PM at night by myself as a female, and my car would not start just like it was before I took it to him. I called him and told him the next morning and he told me to bring it in and he would check it out and fix it. When I took it to him which the girl told me to bring it on a Wednesday at 3 PM and I did. Jerry took a scanner and went and told me it was misfiring. Then he looked at me and he said" I'm not fixing nothing you need to leave" I was in shock. I said what do you mean I just paid you $700 almost to fix my car and it broke down within four days of picking it up from you and he said if you don't leave, I'm calling the police. He ripped me off. He did not fix my car. I don't think he did anything to it to be honest. I never had any problems with the wiring and I gave him a work order to fix the EVAP and the fuel pump sensor. Which showed on the scan I brought him. He didn't replace the spark plug either where it was misfiring. He didn't do anything that I requested according to what was wrong with it and it's still not running right. I cannot drive it. I'm afraid of breaking down again and not starting and I feel like he should return my money and I ask him to refund my money if he was not going to repair my vehicle because I had given him $700 cash and he told me to leave or he would call the police. Do not go to Glenn's Service Center In Wilson They are the worst I've ever seen in the biggest Scam artist and they do not have certified mechanics there I recently found out also! I've tried to contact the owner, Glenn I asked Jerry before I left that day who was Glenn and he said Glenn is anybody that you want him to be. That was really a smart answer. I know Glenn owns it or did own it! His son Brandon works there someone told me but he didn't ever tell me he was Glenn's son! I don't know who Jerry is except he's running the place and he really ripped me off and did not fix my vehicle. I will be taking him to court. And reporting him to the Attorney General's office and everybody else with the state of North Carolina. That is no way to treat anyone. Took my money and gave me no service on my vehicle when he said I had a 2 year warranty and it wouldn't start just 4 days after I paid him almost $700 and it still is doing the same thing as before I took it to him to fix! Justice will prevail! I will not let him get away with ripping me off and taking my $700 and not fixing my vehicle! I wouldn't give him one star if I didn't have to! He's nothing but a liar and a thief!

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

I paid to have 2 engines dynoed. Mike and Michael were awesome. They dynoed both engines and…read morefound over 27 h.p. in one of the engines after he reworked the cylinder head. The other engine had timing issues in which he quickly resolved. Rouse automotive is well worth the money I spent. Other racers would be smart to use this company. I would give them 6 stars if I could. Thanks again Mike and Michael, You both are real class acts.

I recently needed to get my automobile engine repaired after a timing kit failure. Several…read morebusinesses expressed interest and gave estimates. Rouse Performance not only provided the lowest estimate, but they tackled the job head-on instead of insisting on a replacement engine. They tore down the engine and turbocharging system, repaired the heads, and put everything back together perfectly. All this was done in less than 24 hours. If you need engine repair or machine work, Rouse would be very hard to beat. Thomas Spencer

My car failed inspection. I needed it fixed and did not know what to do. The people at RICHIES…read morewere awesome. Very personable , respectful and knowledgeable. I was able to get my car in same day and everything was explained on what work was done. I was even given a ride home and picked up when my car was ready. It means a lot when spending your money that you are given respect and patience. I would DEFINITELY recommend and use them again.

Predatory business. Attempted to charge for work other than the primary problem. Price kept…read morechanging. Would not provide proper ETA of work to be done although we were told it's a 3 hour job. Vehicle not repaired properly and in a timely manner as promised. Was told to come pick up the vehicle because it was ready but instead I was left waiting over three hours IN THEIR SHOP just to be told it couldn't be fixed that day. Had to rent a vehicle to make it to work after missing a day of work because I wasn't told that they couldn't do the job. Returned from out of town to get vehicle that still wasn't ready. Was insulted about the upkeep of the car and the condition of the cabin air filter they claimed came out of my vehicle. After payment of over $1000 as initially quoted we picked up the vehicle but it broke down again the next day after driving less than 90 miles. It had to be towed again and I was charged for a new tow.