State inspection was quick and the serviceman was very nice. I also have gotten my oil changed at…read moreCarolina QL in the past and the service is fast and professional.

About six months ago, they changed my oil in both of my cars and I noticed that they put the wrong…read moremileage for the next oil change on both cars. This seemed shady but, I wrote the experience off as a one-off mistake. Then, back at the beginning of July they changed my oil...and completely damaged the hood of my car and passenger side fender by trying to slam the hood closed on the stick that holds it up. They sent me home without mentioning it... When I came back to ask what happened they said they would "check the cameras". The business manager then acknowledged that they caused the damage. And then all communication stopped. No phone calls. No responses to emails. Nothing. I had to file a complaint with the attorney general of NC and only then did they communicate through email acknowledging the damage they caused. Then they blocked my emails so I couldn't forward them the repair estimate. So the attorney general's office did it for me. Only then did they go and pay for the repair...They didn't ever apologize. They never called me. They didn't cover a rental car for me and my kids while the van was in the shop. I'm lucky they even paid for the repair. And here's the thing... someone not as persistent as me may not have ever gotten their car fixed. Someone who didn't know how to contact the attorney general might not have ever gotten a repair. So be careful. This business is not one who wants to do the right thing. They aren't willing to admit when a mistake is made. And they aren't willing to fix their mistakes unless the law is involved.

Friendly folks. Took my inspection for my motorcycle right in without an appt. Kind of tucked away…read moreoff hwy 70. Went there off a recommendation from another business. Glad I found out about this place. Will definitely and gladly give them more business!

I visited this auto shop for the first time after my car refused to start based on positive Yelp…read morereviews. I was happy that they fit me in. It took a while, but the owner confirmed that I needed a new battery. I thought the price seemed right and was happy to find an honest mechanic. The employee at the front desk was very friendly also. I will definitely be back.

My husband and I are new to NC and know nothing about inspections here, etc. It's much different…read morethan where we're from. Made an appointment for my inspection at Johnson's and I was shocked. No haggling like most mechanics, they didn't try to sell me on anything.. It was just simple and pleasant. Took all of 10 minutes and the staff was so pleasant and genuinely happy to have me there. My husband does most of our maintenance on our cars, but in the future if we need something outside of his ability.. Johnson's will be my first call.

Poor customer service. Lack of communication. I believe In business repeat customers are so…read moreimportant, and having the ability to communicate with your customers. Communication skills are much needed.

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

I will never buy a vehicle from any Deacon Jones dealership. They're not trustworthy when it comes…read moreto the deal. You might as forget after sale services, because they're worthless. Don't hold your breath for a call back. The autobody shop was $900 more expensive than 4 other estimates. It would benefit you to drive 50 miles to buy from someone else.

I was looking in a 200 mile Radius from my home using Auto trader as well as looking on RAM lots…read moreand was getting ready to look at a dealership further away when I went By Deacon Jones to see what they would offer. After a day of discussion with my G/f we decided that There was no need to look any further. The attentiveness and professionalism of Jeremy, Jonathan and Trevor was GREAT!! No Pressure , Just straight up truth!! This is my Retirement truck and my bucket list truck!! GREAT WORK BY THIS TEAM !! Sherry and I thank you!!

I brought my vehicle in for a state inspection. The car is less than six months old, garage-kept,…read moreand had no issues when I arrived. The windshield wipers worked perfectly and did not cause any blurring prior to the visit. During the inspection, I was told the vehicle failed due to the windshield wipers and was encouraged to replace them. After leaving, I tested the wipers and noticed--for the first time--the windshield became momentarily blurry when washer fluid was applied. The blur cleared within seconds but only started after the inspection, which was concerning. When I asked if the car had failed and whether I owed anything, the employee first said no, then returned moments later to say I owed $12. I asked for the manager's name. He said he was the manager, then claimed the owner's name was on the door, which turned out to be false. I later learned the owner is James Bell. At the time, he couldn't provide contact information and declined to look it up. I believe in supporting local businesses, but that depends on transparency, consistency, and respect. Failing a nearly new, garage-kept vehicle over wipers made me wonder if this is standard practice or how some customers are treated. I can't say whether gender played a role, but it crossed my mind. I encourage others to ask questions and document conversations. Customers deserve honesty and accountability. I will not be going back!

Had a great experience today at Strickland Brothers 10 min Oil Change in selma. It was so quick…read moreand they topped off everything. Verified all correct fluids and filters. Very friendly and knowledgeable staff. Highly recommended. Great prices.

Simply put there is no need to consider taking your care anywhere else. If you are looking for…read morehonesty, you have the right place. Mr. Craig Johnson will work until he is assured he has made the right diagnosis and you will be 100% satisfied. Was having trouble with 2017 Sienna. Took it to the Toyota dealership was told I needed a new transmission. Without hesitation I took it to Johnson's transmission. They properly diagnosed the problem and fixed the problem. No new transmission was required. Thank goodness there are still honest people around who are not selling a job just because of the $$$ they will make. Honesty, integrity and reliability are all part of Johnson's transmission. You may need to wait for the finished product but it is worth the wait.

Johnson's Transmission & Auto is truly a lifesaver…read more On my way back from visiting family in Wilmington, the oil pressure light in my Lexus RX350 came on. I stopped on the exit to check the oil levels and hopefully add a little oil in order to get back on the road, but the engine was making a loud ticking noise. There was smoke coming from the engine bay and oil sprayed all the way up the back window of the car. That's when I decided that it was best to leave it there and have it towed to the nearest automotive shop. Thankfully, JT&AS was no more than 7 miles away from where I was stranded. Not only was I in the right place at the right time, but JT&AS is a shop that I'll begin going to regardless of the other shops that are closer to my home in Raleigh. The service was impeccable. Honest, timely and thorough are only a few ways to describe JT&AS. If you're ever in the area, or better yet, just make the drive to go to JT&AS because you won't be disappointed. More Success, Rasheed

I brought my 2025 Chevrolet Silverado 2500HD in for service and was ultimately very disappointed…read morewith the overall experience. My wife dropped the truck off at 8:00 AM while I was at work, yet I still found myself waiting past closing time to pick it up. The final bill exceeded what I would have expected to pay at a Chevrolet dealership for the same maintenance. While I understand quality work comes at a price, the value simply was not there for the amount charged. What left the strongest impression was sitting in the waiting area listening to the manager/owner conduct business calls that did not reflect the level of professionalism I expect from a company handling expensive vehicles. Between the excessive cost, the lengthy turnaround time, and the overall customer experience, this is not a shop I would choose to use again. Read the comments!

Carfix has a great team. Friendly. Professional. They get you in on time. They have a shuttle…read moreservice. They even send pictures of what they find. Seems like an ideal experience. What killed it for me was the estimate. First, it was WAY more expensive than I thought. But I could have dealt with that had they just broken down the bill for me: parts, labor, recycling fees, taxes. You know, the same way every other shop does it. But when I asked for this, all I got was, "Out system doesn't do that." Dead end. So I went where I could get more transparency.

Cathlon Collision is the best in The Triangle! Incredible customer service & they get the job done!read more

From the owner: Our quality and reputation is what keeps our customers coming back. We offer Auto Body, Paint,…read moreFrame Repair, Detailing, Restorations, Customization, Collision Repair, Paint Repair, Insurance Claims, Estimates, and more. Call us today! You can stop by our location or call today for an estimate, we will come to you as well.