They promised it would be done by Friday. They stayed extra late to keep their promise. Second…read morevisit, part was delivered late so they came in on a Saturday to get it done. Customer service 10/10.!!!

Business practice is dishonest...I have a 2013 Toyota Tundra I had to have towed to Clayton Auto…read moreSolutions due to not starting. I talked to Aaron Baker over the phone before having it towed to their location, and he told me that they would have to charge me $175.00 to diagnose the truck to see what the problem was and I informed him that it was already done, and it is more than likely the starter. Mr. Baker told me this is their policy that before performing any work that I would have to pay the $175.00 It was against my better judgement, I agreed because I needed to get the truck repaired due to having to travel out of town. So, I had the truck towed their Thursday afternoon. I received a call from Aaron Friday morning informing me that I needed a new battery to start out with and if that doesn't fix the problem then it's the starter. I asked Aaron what the cost is for a new battery and starter, and he replied $2235.00 out the door and that includes the diagnose fee. I told Aaron to hold off and let me think about it. I Stopped by Auto Zone and purchased a new battery for $258.00 and then went to meet with Aaron at Clayton Auto Solutions and that's when all the BS started. I asked Aaron to give me a break down of the cost of the battery and starter and diagnose fee and the total labor cost. He said the total cost would $2235.00. I asked Aaron why so much and guess what more BS. Aaron replies that flat rate manuals say 8 hours to replace the starter and proceeds to tell me the process of replacing the starter, first you would have to remove the passenger front wheel then remove the heat shield in order to remove the exhaust manifold then remove the catalytic converter in Oder to slide the exhaust manifold out to remove the starter. I told Aaron I have a new battery and some tools and I would like to put the battery in my truck and see if that is going to work, he said don't worry about it I will have my mechanic install it for you, but it will be later today because he is really busy at this time. I said OK give me a call when you can give me an update and went outside and watched Aaron and the mechanic install the battery in 5 minutes. I then went back inside to talk to Aaron, and he said it's the starter and then I told him that the labor cost is way too high and what could he do to lower it. We agreed on $1600.00 with me suppling the battery and he said it will be finish by Wednesday. I get a call Wednesday and Aaron said the truck is ready. I went and paid the bill and left. 3 hours later I was getting ready to go out of town and went to start the truck in my driveway and damn same thing it would not start so I open the hood to see what's going on and noticed the negative side of the battery cable was loose and the battery strap that secures the battery in place was just lying on the battery and by the way they charged $38.00 to install my battery. Now more RED FLAGS I have a friend that has a lift, and we found out that CLAYTON AUTO SOLUTIONS did not do what they said they were going to do in that 8-hour estimate. I have 100 % proof that they lied to me. All they did in less than 2 hours was lift the truck up remove 3 bolts and a small heat shield and mangle the other heat shield and disconnect starter and slide it out from under the truck. We had to fix the bent-up heat shield and put a bolt in the smaller shield that they missed. When I got back in town, I called Aaron and asked him once again what they did in order to replace the starter, and Aaron told me word for word witch he explained above. I proceeded to explain to him of my findings including the poor battery install and that I have recorded this conversation and that I would move forward with my findings and hung up. Within 30 minutes I get a call from the manager, and he asked to me to explain what happened, I told him everything and what I was planning on doing and he admitted that they didn't do what they said and what could they do to not blow this up any further. I told him that it's not the money it's your business practice is dishonest, and people should know. And believe it or not he still offered me a refund on the exhaust manifold gasket that they did not use, about $30.00 and then proceeded to tell me to have a great day and if I ever need repairs on my truck to please bring elsewhere. Very un-professional Bottom line they lied and charged me $1100.00 for 2 hours work.

I have a Diesel F250 King Ranch that had a check engine light come on. I needed it checked. I went…read moreto crossroad ford dealership in Fuquay and they told me that they could check it but it would be a few weeks before they could look at it. I then went to J&F Mechanic Group and they talked with me then took it in to do a diagnostic. They said it was the turbo hose that was worn. They replaced it and i was in and out in less than 2 hours. These guys were absolutely wonderful. It they had ten stars i would have given it to them. Thank You guys for taking care of your customers. Great Job!!

From the owner: J&F Mechanic has been serving Fuquay-Varina, NC since 2013. Their team of experienced mechanics…read morespecializes in auto repair, providing comprehensive car care for the Fuquay-Varina community. We will continue to give our customers the best experience in automotive service.

Mac (Bo) is a very professional, informative, and honest when it comes to working on a vehicle. His…read moreestimates are accurate and his prices are very fair. I took my ford f-150 to get some service and fluids changed, along with some other mechanical work. He not only provided services that were actually needed for my vehicle but he also respected and took care of my vehicle like it was his own. If you need an honest mechanic that has knowledge on vehicles and isn't going to sell you on things you don't need then I would highly recommend Mac. He will not disappoint.

Had a cylinder misfire, called 7 shops and B&C not only gave me the best quote on price but had the…read morecar fixed well under the time frame I expected. They kept me well informed with everything that they told would be going on with the car, and the price I would be paying upfront t not at the end. It was all accurate and there were no surprises at all and the best service I have had in long time.

Cathlon Collision is the best in The Triangle! Incredible customer service & they get the job done!read more

From the owner: Our quality and reputation is what keeps our customers coming back. We offer Auto Body, Paint,…read moreFrame Repair, Detailing, Restorations, Customization, Collision Repair, Paint Repair, Insurance Claims, Estimates, and more. Call us today! You can stop by our location or call today for an estimate, we will come to you as well.

I'll be reporting these guys to yelp and the better business bureau. They are criminals!…read morePLEASE don't use these movers. Today after ghosting me for days & holding my belongings for ransom- I came home today and realized they have taken their truck with all of my belongings. A house full of my stuff STOLEN. A headsplitting nightmare when moving is already an overwhelming endeavors. I had requested a crew of 6 two my have been qualified to pack and load a truck. But they became soon overwhelmed by the job and ghosted me trying to gouge me of money. When I refused this was the result- a half finished move and none of my belongings.

Scheduled an appointment with him and when he arrived he looked at my vehicle and stated he needed…read moreanother tools and that he would be back the next day. Next day came and went and when I reached out to him he said he would have to come back the next week. That was 2 weeks ago and still my car sits. Worst mobile mechanic ever

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

Great service. I thought I knew what was wrong with our VW Passat. He showed me what was really…read morewrong and saved me over $500!

Do not use..unless you have an estimate in writing ..They take advantage of people stuck by the…read moreside of the road..We asked them if they had a piece of equipment that we needed and they said yes we are coming to "help" not a word about a price, fee or charge..Then he said that we owed him 600.00 that we did not have.. The next day when I called to complain she had the audacity to tell me that it was my fault for not asking! She knew that I didn't think that they were charging me.. Usually a business let's you know if there is a fee and how much in advance so you can decide if you can afford it...We would have said no! The women said "Honey I'm sorry that you don't understand business" I told her that charging a person without a fee being agreed on was stealing. She said "no it's business"..She was extremely rude and condescending... Definitely not my idea of how to do business or how to treat people. We only got a few miles and had to have another person help us. Tyler Quinn 252 813 3115 He is an honest man. It said that I had to give them a star...