Just had my oil, filter and air filter changed. The young people who work here are really friendly…read moreand always look at ways of saving you money on your service. I like that I get a 10% discount for being a disabled Veteran. And they are quick with good service! Adding to this review...I took my girlfriends car in to have the oil changed and tires rotated. I noticed that there were oil spots in the driveway at our house a couple months afterwards. So she takes the car back for them to look and see if the filter or the drain pan nut were loose. They say they have no record of that car coming into their shop for an oil change just an inspection in March. They have morons working in this store. Except for Lauren, she is definitely the brains of that operation. And they didn't put the sticker on the windshield to let you know when next oil change is due. Or reset the oil change. Won't take any vehicle back to this store until they get their act together. It's been a couple years since I have been here! It's Saturday and they have two guys working. I said I needed an inspection, oil change, and tire rotation. One of the guys said he's not comfortable doing the tire rotation....it's one of the services Jiffy Lube does!! Nothing Jiffy about two guys working on a Saturday and having a bunch of cars in the parking lot waiting to be serviced! ‍

Took almost 3 hrs to get the oil change on my dodge ram. No there wasn't a huge line when we pulled…read moreinto the bay line there was only one vehicle ahead of me. After sitting there for 2.5 hrs the tech called me up to let me know the oil was done but they weren't sure they could lift the truck "because it so heavy" it's a stock 1500 nothing fancy. Weighs less than your mid to large SUVs. Last time my gf took her 2025 SUV they turned her away because they didn't know how to make it work with the electronic dipstick. This place is bad plenty of better places in the area stay away from "not so jiffy" lube.

If you want a low quality oil change followed by poor customer service this is the place for you…read more They got more oil on my daughters motor then they did in the car. She got a mile down the road and she thought her car was on fire. I go get her and take the car back, they do a terrible job cleaning then offer her a free oil change. 3000 miles later we go back to get the free oil change and they refuse to honor it. The correct response would have been sorry for your bad experience we will be more then happy to keep you as a customer by taking care of this for you. Its probably for the best since they would have screwed the car up again

We drive past many oil change places to always come here (20 min drive). Locally owned, super…read moregreat and honest guys/owner, and good prices. When you find some place like this, you always should go back and support them.

Rented a UHaul from them, when I went to pick it up U-haul's system was down (of course). They…read morecalled people and kept trying to get the reservation to go through for me and didn't give up (I would have). Greatly appreciated their hard work!!

Run away from this garage!. Vehicle came in with a short in the ignition switch. They destroyed the…read moresteering column and damaged the transmission linkage. After having vehicle for several weeks they said it was repaired. When we drove over 200 miles to pick it up it was in pieces. Had towed to another garage who could not believe what they had done. Stay away

Prompt greeting with explanation of different oil change options. Bathroom is clean and the…read morecoffee was fresh and gratis. Super fast and friendly service today. I will be back.

The good: Friendly staff and fast. I asked for an oil change and no one tried to sell me on…read moreanything else. The bad: I was originally very impressed with this business but then a couple weeks later, I checked my fluids and found my antifreeze and wiper fluid nearly empty. When I paid $40 for an oil change, I was told that included all my fluids getting topped off. Clearly that wasn't the case. And the "free" car wash left my windows streaky and half the door jams weren't even cleaned. I won't be going back.

was sent in by the old man to get an oil change with the explicit goal not to get haggled. Emmanuel…read morewas great and transparent as can be. I hope he gets a raise as I am super impressed with his customer service!!

It was my 2nd visit, staff were professional and the manager Junior was indeed knowlegable and his…read morepresence had to be noted because the facility appeared to operating in a higher standard. Organized and clean. Very please!

This shop was the first to respond to a request for assistance, they were able to give me a solid…read morequote. They identified problems with my car that I knew about but didn't share with them and fixed everything for a fair price. I would definitely use them again.

Fast friendly service. The Rolesville center tested my cars for license renewal!…read moreI would recommend them to others.

Employees here are useless. I rode around town on my motorcycle looking for somewhere that would…read moreinspect it. I stopped in here and was told they could do it but I'd need to come back tomorrow after I made an appointment. So they made me an appointment right there for the next day. I show up at my appointment time and check in. I wait 40 FREAKING MINUTES!! Then someone walks out and tells me, "OH, we don't know how to inspect motorcycles! The employee who made the appointment for you didn't know any better." And of course the employee who scheduled it for me the day before was not there. So their employees are not trained on what they can and can't service or inspect. They won't provide you service they promised. The appointment times are a sham, you will wait way past it. And you won't even get an apology when they screwup and waste an hour of your time. I highly recommend Stephenson's Auto for your inspections. They can do trucks, cars, EVs and MOTORCYCLES!! And when you show up for your appointment, they take your vehicle back immediately. Pep Boys is a third rate shop, avoid at all costs.

I had over $1000 worth of services done here. Within a couple of weeks after my alignment, I went…read moreto a new mechanic because of truck issues and they said my previous mechanic (Pep Boys) had ripped off my boot during alignment and destroyed it on accident. I called Pep Boys back and they said they could do nothing to help me. I always came here for all of my services, but now AVOID AT ALL COSTS!