Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

While I was already a Take 5 customer (Raleigh and Durham), I specifically chose the Fuquay Varina…read morelocation because of its ratings. Now I understand why they are a 5-star business! Lorenzo, Andrew and Dorian are to be commended for representing Take 5 so well! Upon my arrival, Lorenzo met me at my car with Take 5's complimentary bottle of cold water. Andrew then greeted me and guided my vehicle into the bay. Lorenzo explained the various service options and then researched the oil recommendations for my 2024 Chevy Malibu. Lorenzo took time to show me the condition of my wipers, air filter, etc., and his service was personable and informational and NOT a hard-sell for any extras. I appreciated the authenticity AND 5-star service, and this will now be my go-to location!

The team was very friendly, super knowledgeable. They explained everything and answered any…read morequestions I had. Felt really welcomed here and was in and out super quick. Top notch team here and surely will return next time I need service!

There are not enough words to thank Jordan and Kyle for how hard they worked to remove my out of…read morestate license plate that was stuck on my car with old rusted and stripped screws. Everyone at the Fuquay Varina, NC Jiffy Lube is so nice, helpful, and gets the job done quickly! Thank you, Thank you. You guys are the BEST! I will be back.

Such a useless set of employees. First time in i bought a spark plug, and asked is there anything i…read moreneed to do to prep this. So the guy starts googling "prep a spark plug" like i can do that... Now i call and ask about a bearing, and the person doesn't even look, just googles where they can be bought. SMH again i can use google...

If you want a low quality oil change followed by poor customer service this is the place for you…read more They got more oil on my daughters motor then they did in the car. She got a mile down the road and she thought her car was on fire. I go get her and take the car back, they do a terrible job cleaning then offer her a free oil change. 3000 miles later we go back to get the free oil change and they refuse to honor it. The correct response would have been sorry for your bad experience we will be more then happy to keep you as a customer by taking care of this for you. Its probably for the best since they would have screwed the car up again

We drive past many oil change places to always come here (20 min drive). Locally owned, super…read moregreat and honest guys/owner, and good prices. When you find some place like this, you always should go back and support them.

This place is terrible! My husband took his car here for an oil change and before dropping it off…read moreconfirmed that his car takes conventional oil and that his coupon for 50% off an oil change was valid. The employee confirmed the coupon would work and said it would be done in 15 minutes. We grabbed lunch and came back for them to tell us that they did a synthetic oil change and the 50% off coupon wouldn't work. They offered a 15% discount and the total still came out to $76. We were willing to chalk it up as a loss at that point but he still needed a car inspection. The employee who does the state inspections plugged in the machine and all of the alerts on the dashboard turned on. The employee said he'd never seen anything like it and couldn't do anything about it. He sent us on our way with a check engine light on that is now our problem. Long story short, this place will unapologetically overcharge you and does not care about their customers. Go literally anywhere else in Fuquay for an oil change and car inspection (or any other service for that matter).

Unethical and incompetent. Do NOT use this location for anything…read more Lied to my son about issues with his vehicle. Removed the oil cap and promptly lost it without letting him know. Sent him on his way so oil could spill all over his engine block and almost ruin the vehicle. On top of all of this, they didn't even change the oil when my son refused the bogus additional repairs. The single worst experience my family has ever had anywhere.

A local staple in the community with caring and qualified staff. I brought my car here to have the…read moreoil changed and inspection. They take great care of your vehicle, covering your seat as they move the car in and out of the shop. The staff is very knowledgeable and honest. That's the key. They aren't trying to sell or push something unneeded on you. They take the time to educate you on what's is needed. Above all, their prices are fair. Overall the experience is always a pleasant one. A side note, because they knowledgeable and honest, they are also busy. If you need something quick, show up early. I mean 7 am. They open at 7:30. You'll thank me. And park across the street in the public parking lot

While the cat is away the mice will play. I can only fit in oil changes Friday morning AFTER my…read morehusband leaves for work and I get carpool, dropping off the other kiddo at the babysitter, etc. completed. I'm normally at Fuquay tire by 0930 and everytime the regular "front office crew" is not there recently and there is a younger gentleman running the desk, I get told they can't get to me at all on Friday for the oil change. Well, that is ironic considering all the other times I am there with the same situations, they take the truck back and I'm home NLT 1 pm. I usually go local for the oil change and then support a local business or two, but this is the second time in 6 months the young gentleman told me he couldn't get to me. This time had a helper "girlfriend" behind the desk hanging out which I've never seen before either. This is just not like Fuquay tire and their normal level of service. I went somewhere else because it needed to be done but it has me questioning if every time I recommend this store if I'm now making a mistake.

Good group of guys at this place. Inordinately pricey charges, but in their defense, one guy did…read moregive me a heads up on saving money, as my dealer was liable for the fix via extended warranty. Anyway, they were all knowledgeable and easy to talk to. The waiting room was normally clean, as was the restroom. They kept me up to date on their progress by text. Totally cool experience.

I have been a customer with Meineke for years now, they are very knowledgeable when it comes to…read morefixing my car. They are upfront and honest with me about what the problem is and how to fix it. They are the best, I recommend them to everyone I know. Tara G

I've been going to Tom since I moved here in 2014. As the current owner, he is always willing to…read moretalk to you about your car, what can wait and what has to be done. I've been told by other shops how I need 10 things done, bring it into Tom and he explains everything and why some things were not needed. He's always looking to help me save my money so that its not wasted on the unnecessary and has been successful in figuring out problems the dealership couldn't figure out. When I've bought a new (used) car, he let me know what fails on it a lot and what to look out for (a couple years later the thing he said would go, did in fact go, and it was great I knew to keep watching it)! His daughter takes a bit of getting used to in the front office, but has improved over the last year, so for those that were turned off for that reason, its improved!

Found this location thru community Facebook. We were new to the area and needed service for our…read moreteens car. We were able to drop off her car and received a call promptly regarding the issue. The next day the car was ready. Quick COVID note- the indoor waiting area is closed, call the number at the door and someone will come out to assist. When I picked up the car, my teen was with me. I was offered a student discount which was unexpected and great! The interaction was great and I have found my new mechanic. Great customer service and transparent with car needs.

Prompt greeting with explanation of different oil change options. Bathroom is clean and the…read morecoffee was fresh and gratis. Super fast and friendly service today. I will be back.

The good: Friendly staff and fast. I asked for an oil change and no one tried to sell me on…read moreanything else. The bad: I was originally very impressed with this business but then a couple weeks later, I checked my fluids and found my antifreeze and wiper fluid nearly empty. When I paid $40 for an oil change, I was told that included all my fluids getting topped off. Clearly that wasn't the case. And the "free" car wash left my windows streaky and half the door jams weren't even cleaned. I won't be going back.