Review of Affordable Auto Repair, LLC - U-Haul Experience…read more My daughter and I walked in to rent a U-Haul and as soon as we entered the doorbell dinged. We stood there waiting -- and waiting -- while we could literally see employees working inside the garage, yet we were completely ignored. After many minutes of being treated like we didn't exist, I knocked on the garage door. Still nothing. Eventually I opened the door myself and a man working on a car finally looked at us. When I mentioned that I wasn't sure if he knew we were out front, he tersely replied, "Yes, I knew. What can I do for you?" When I said we wanted to rent a U-Haul, he looked annoyed and said we would have to wait 30 minutes -- no apology, no explanation, just blatant irritation that we even asked for help. We left and went to another U-Haul location where we were treated respectfully and professionally. This experience was rude, unwelcoming, and completely unacceptable. I will never give my business to a place that treats customers like an inconvenience.

Great service I love the new process. No waiting in a lobby easy drop off and pick up. Great…read morecommunication.

Friendly folks. Took my inspection for my motorcycle right in without an appt. Kind of tucked away…read moreoff hwy 70. Went there off a recommendation from another business. Glad I found out about this place. Will definitely and gladly give them more business!

I visited this auto shop for the first time after my car refused to start based on positive Yelp…read morereviews. I was happy that they fit me in. It took a while, but the owner confirmed that I needed a new battery. I thought the price seemed right and was happy to find an honest mechanic. The employee at the front desk was very friendly also. I will definitely be back.

My fiancé and I have been looking for a truck for him and called Matthew's Motors beforehand to see…read moreif there were any dents, scratches, or rust on the truck prior to arriving. We initially spoke with a woman who was very kind and was able to work with us. This was due to us being over an hour from there. They send over a video, highlighting some minor scratches and dings. This wasn't an issue as any used vehicle is liable to have some scratches. Upon arrival, we go to take a look at the truck and see that the right front panel of the truck is not only dented but seems to have been "fixed" and "painted" with a color that did not color match. There also appeared to have been some rust on the frame that was painted over with spray painted with CHROME. Not even the color of the truck which was silver. This was incredibly disappointing. Not only did we drive over an hour but we were lied to. A complete waste of our time and gas. Our salesman was David.

CROOKED AND SHADY. Buyer beware, bought a Mercedes for a price a thought w as a steal... would've…read morebeen nice for them to say "mechanics special"... they didn't bother to even change the oil in the car along with a a list of issues discovered after 2 weeks with the car from the manufacturer dealership. Service manager refuted saying what the Benz dealership told me was all lies. The car had issues at purchase that they did fix like trunk release and window controls from the door panel and rear seat controls and tires with the print from the dealership but they refused to fix suspension issues, brakes, a bad battery, all discovered 2 weeks from purchase, not for a discount, or with the useless warranty they gave me for the car. I would RUN away to an honest company.

Justin greeted me at the front desk and was extremely kind and helpful!…read more I had a nail in my tire and they were able to get me in immediately ! Definitely recommend coming here for your tire needs.

I discovered a very low tire pressure the day before a trip out of town. They were able to get me…read morein and repair the tire that afternoon. The service was quick and reliable.

Wonderful feeling as to start to explain your cars problem, they are a car-whisper…read more Very professional from beginning to end.

We have used this place for the past 3 years, and don't plan on going anywhere else! Honest ,…read morereliable, and with great customer service!

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

So I asked for a cost for some services and the response was bring it in. We charge like $200 an…read morehour. What??

I've been using Carwell Automative for a few years now for everything from brakes to suspension and…read moremore for my automotive needs that are no longer covered by warranty. I've never been disappointed or shocked by prices for repairs considering what the dealer would charge. The work is outstanding! Don't hesitate to use Carwell's automotive if you want work done right at a fair price!

We brought our 16 year old Subaru Outback to Carwell Automotive in Clayton to have the front and…read morerear differential serviced. Since it has 92000 miles on it we also asked for the car to be checked for other routine maintenance that it might need. The service was excellent. Jeff was very helpful and answered my questions clearly. He told us what was needed now and what services would be needed in the future. The car runs great. We have been looking for a reliable and trustworthy mechanic. We believe that we have absolutely found that person! We highly recommend Carwell Automotive!

I called on a Tuesday afternoon because I needed to drop my vehicle off Saturday morning to have my…read moretailpipe fixed that is separated from the muffler. The guy I spoke to over the phone said I could drop it off first thing Saturday morning. I have to be in at work starting at 1:30pm that day too so I asked if they will have it done before that. The guy said "oh yeah, we'll have it ready for you before then." I dropped it off that Saturday at 8:30am and received a phone call later around 10:30am saying that my vehicle was ready for pick up. I went in and the guy said if I was aware about the tire. Confused, I asked him "what about the tire?" and he said that there was a piece of fence stuck in it so they patched it. This is not what I brought the vehicle in for so I went outside to see if the tailpipe was patched and it was still separated! I went back in to inform them why I had brought my vehicle in originally and they had no idea what I brought my vehicle in for originally. They proceeded to inspect my vehicle to examine what needed to be done, got me a quote and said the muffler and tailpipe had to be fully replaced. I asked if they could do it that same day despite me having to go into work later. He said they couldn't get it done that day because they don't have enough staff and would have to order the parts. So not only was I charged for a service I never requested, my time was completely wasted, and the service I had requested over the phone was never accurately annotated/documented to ensure that my service was taken care of on my vehicle. Not to mention, if you don't have the parts available why would you tell me over the phone that my vehicle would be fixed that same day? Complete lack of attention to detail, communication, and consideration.

If I could give zero stars I would. Terry, the owner, asked me to drop my car off on Wednesday…read moremorning to get an alignment, state inspection, and help me figure out where the knocking in my front end was coming from. Wednesday 4:30 pm he says he didn't get to it but would get it in the morning. Thursday 5 pm he says he didn't get to it but he promised to Friday morning. Friday at 5 pm. He didn't get to it and says he might get it Saturday but they close at 1. At this point I'm highly irritated and say I'm picking my car up Saturday morning regardless of work being done or not. He says he's never had anyone ask for so much work (???) and never attempted even the alignment or state inspection. He had told me before I dropped it off to write down all the symptoms of the knocking, jerking when driving, and difficult steering problems and what has been done so far. I did. Apparently literacy is not one of his skill sets because he took my writing of what has already been done as things I wanted him to do....um NO! Too bad that his employees didn't understand the concept of a dash cam when they were in my car burping, farting, name calling other patrons, and going out for lunch! He said that all components were carefully checked but my car was on the lift for all of 4 minutes which would not have been enough time to remove and replace the belly plate,inspect all parts of the suspension and steering, and actually check anything. Again....dashcam proof. Stay far away!

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts